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Part I

For questions 1 to 3, write your answer in NOT MORE THAN THREE WORDS. ANSWER SCHEME

1 Chief / Head of security


In the hotel, Encik Adnan works as the ___________________________________________________________________________
2 guest and staff / workers / employees
Encik Adnan has to take care of the safety of both the ______________________________________________________ of the hotel.
3 function rooms / roads / car parks / the building / outside the hotel /
The areas which the security personnel patrol are the corridors and _____________________________________________________
around the building / around the hotel
For question 4 to 6, write your answer in NOT MORE THAN FIVE WORDS.
Keep money and valuables properly

Lock (your) / (the) suitcase / close (your) / the /door securely / tightly
4_______________________________________________________

Lock room safe


Ways to Prevent Thefts in Hotel Rooms
Lock (the room) / keep (your) / (the) key card safely /safe
5 _______________________________________

Remove key card from slot

Lock the door


6_______________________________________
For questions 7 and 8, circle the correct answer.

7 Security personnel ensure fire safety, mainly by


A running fire drills B checking fire equipment regularly C reminding guests to take their valuables with them

8 The main responsibility of the unit headed by Encik Adnan is to


A maintain discipline B stay alert for any situation C ensure the safety of the guests

Part II
For questions 9 and 10, circle the correct answer.

9 Mr Jacobs opened a cafe mainly because


A he loves food B he has taken a culinary course C restaurant business makes money

10 What type of boss is Mr Jacobs?


A Daring B Lenient C Passionate

For questions 11 to 12, choose one letter A to F from the box below to complete each sentence.

A staffing B leadership C food quality D cooking skills E public relations F customer service

11 Mr Jacob is concerned that his café may fail because he has a problem with B .

12 Not telling the guests that food will be late is an example of poor F .

For questions 13 and 14, circle the correct answer.

13 Mr Jacobs and his wife are most concerned about hygiene


A of the staff B of the premises C in the food preparation

14 What is the main focus of the interview?


A Mr Jacobs’ café business B Mr Jacobs’ cooking skills C Mr Jacobs’ favourite eating-places

Part III
For questions 15 to 20, write your answer in NOT MORE THAN FIVE WORDS.
15 sugar addiction / addiction of / to sugar / being addicted to sugar / sugar addiction among (the) children
In the long run, consuming too much sugar can lead to __________________________________________________________________
16 watch / observe / monitor (their) children’s diet serve / offer / give children homemade (fruit) juice
As a precaution, the speaker advises parents to ________________________________________________________________________
17 blood donation / blood donation week / drive / campaign / event blood donation in hospital
From November 10 till November 16 the country is promoting ___________________________________________________________
18 a little time off / some time off / time off (to donate blood)
If employees wish to participate, employers should give them ____________________________________________________________
19 did what they loved / loved what they did / had passion in their work / were passionate in / about their work
Einstein and Mozart were able to do well because they__________________________________________________________________
(will) do their best (in future) / (will) give their best (in future) do their best without regrets / do well / have no regrets
20 People who love what they do, usually ______________________________________________________________________________
Part I
For questions 1 to 3, write your answer in NOT MORE THAN THREE WORDS.

1 In the hotel, Encik Adnan works as the ___________________________________________________________________________


2 Encik Adnan has to take care of the safety of both the ______________________________________________________ of the hotel.
3 The areas which the security personnel patrol are the corridors and _____________________________________________________
For question 4 to 6, write your answer in NOT MORE THAN FIVE WORDS.
Keep money and valuables properly

4_______________________________________

Lock room safe


Ways to Prevent Thefts in Hotel Rooms
5 _______________________________________

Remove key card from slot

6_______________________________________
For questions 7 and 8, circle the correct answer.

7 Security personnel ensure fire safety, mainly by


A running fire drills B checking fire equipment regularly C reminding guests to take their valuables with them

8 The main responsibility of the unit headed by Encik Adnan is to


A maintain discipline B stay alert for any situation C ensure the safety of the guests

Part II
For questions 9 and 10, circle the correct answer.

9 Mr Jacobs opened a cafe mainly because


A he loves food B he has taken a culinary course C restaurant business makes money

10 What type of boss is Mr Jacobs?


A Daring B Lenient C Passionate

For questions 11 to 12, choose one letter A to F from the box below to complete each sentence.

A staffing B leadership C food quality D cooking skills E public relations F customer service

11 Mr Jacob is concerned that his café may fail because he has a problem with .

12 Not telling the guests that food will be late is an example of poor .

For questions 13 and 14, circle the correct answer.

13 Mr Jacobs and his wife are most concerned about hygiene


A of the staff B of the premises C in the food preparation

14 What is the main focus of the interview?


A Mr Jacobs’ café business B Mr Jacobs’ cooking skills C Mr Jacobs’ favourite eating-places

Part III
For questions 15 to 20, write your answer in NOT MORE THAN FIVE WORDS.
15 In the long run, consuming too much sugar can lead to __________________________________________________________________
16 As a precaution, the speaker advises parents to ________________________________________________________________________
17 From November 10 till November 16 the country is promoting ___________________________________________________________
18 If employees wish to participate, employers should give them ____________________________________________________________
19 Einstein and Mozart were able to do well because they__________________________________________________________________
20 People who love what they do, usually ______________________________________________________________________________

Prepared by, Checked by,

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