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MALAYSIAN 15R001R2
STANDARD
STAGE : PUBLIC COMMENT (40.20)
DATE : 01/10/2017-01/11//2017
ICS: 11.040.01
Descriptors: medical electrical equipment, code of practice, biomedical engineering, maintenance,
services, active medical device
© Copyright 2017
15R001R2
Contents
Page
Foreword .................................................................................................................................... v
1 Scope ............................................................................................................................ 1
4 General ......................................................................................................................... 6
5 Responsibilities ............................................................................................................. 7
11 Uptime ........................................................................................................................ 19
Contents (continued)
Page
29 Manpower ................................................................................................................... 35
Annex G Example of Electrical Safety Test (EST) printed report ..................................... 110
Annex H Recommended uptime target for active medical device .................................... 113
Contents (concluded)
Page
Committee representation
The Industry Standards Committee on Medical Devices and Facilities for Healthcare (ISC R) under whose authority
this Malaysian Standard was developed, comprises representatives from the following organisations:
The Technical Committee on Code of Practice of Active Medical Devices and Low-Voltage Electrical
Equipment/System for Healthcare Facilities which developed this Malaysian Standard consists of representatives
from the following organisations:
Foreword
This Malaysian Standard was developed by the Technical Committee on Code of Practice of
Active Medical Devices and Low-Voltage Electrical Equipment/System for Healthcare
Facilities under the authority of the Industry Standards Committee on Medical Devices and
Facilities for Healthcare.
iii) Clause 19, Alerts, safety, field corrective action and recall notices;
Foreword (continued)
i) The terms equipment and medical device have been changed to active medical device.
This Malaysian Standard cancels and replaces MS 2058:2009, Code of practice for good
engineering maintenance management of active medical devices (First revision).
Compliance with a Malaysian Standard does not of itself confer immunity from legal
obligations.
1 Scope
This Malaysian Standard prescribes the active medical devices placed for use in any
healthcare facility or any other facility which requires maintenance.
This standard is not applicable to any medical device placed and used in any facility not
intended to be used on human.
2 Normative references
The following normative references are indispensable for the application of this standard. For
dated references, only the edition cited applies. For undated references, the latest edition of
the normative reference (including any amendments) applies.
MS IEC 60601-1, Medical electrical equipment - Part 1: General requirements for basic safety
and essential performance
MS IEC 61010-1, Safety requirements for electrical equipment for measurement, control, and
laboratory use - Part 1: General requirements
MS IEC 62353, Medical electrical equipment - Recurrent test and test after repair of medical
electrical equipment
Garis Panduan dan Peraturan bagi Perancangan Bangunan oleh Jawatankuasa Standard
dan Kos Unit Perancang Ekonomi, Jabatan Perdana Menteri, Edisi Tahun 2008
Qualitative and quantitative tests carried out on the medical device upon completion of
installation and prior to use for clinical service, to ensure its safety and performance are in
accordance with manufacturer’s specifications, purchase agreement and statutory
requirements.
Any medical device, operation of which depends on a source of electrical energy or any
source of power other than that is directly generated by the human body or gravity and which
acts by converting this energy. Medical devices intended to transmit energy, substances or
other elements between an active medical device and the patient, without any significant
change, are not considered to be active medical devices.
NOTE. Active medical device is also referred as medical equipment or biomedical equipment.
The actions taken to restore the defect in the operation or the usage of active medical device
usually detected by the user who takes the active medical devices out of clinical use.
The actions performed to restore an item to a specified condition when it fails to function as
per manufacturer’s specification. Corrective maintenance includes routine corrective
maintenance, breakdown maintenance and emergency maintenance.
3.10 competence
The percentage of time during which a particular active medical device is not available from a
minimum number of "common functional units" in a ward, a department or a specific area.
Downtime does not include upgrading time or the time when the active medical device is not
required to be available.
An individual who owns and uses active medical device for personal care.
An individual who handles or operates active medical device in a healthcare facility, such as
doctors, nurses, medical assistants, radiologists, etc.
3.14 establishment
Any premises in which one or more members of the public receive healthcare services, which
includes:
a) medical, dental, nursing, midwifery, allied health, pharmacy, and ambulance services and
any other service provided by a healthcare professional;
c) any service for the screening, diagnosis or treatment of persons suffering from, or
believed to be suffering from, any disease, injury or disability of mind or body;
f) any service for curing or alleviating abnormal condition of the human body by the
application of any apparatus, active medical device, instrument or device or any other
medical technology; or
3.17 in service
Active medical device placed at user location and functioning to manufacturer’s specification.
e) control of conception;
and which does not achieve its primary intended action in or on the human body by
pharmacological, immunological or metabolic means, but which may be assisted in its
function by such means.
A planned maintenance programme which specifies frequency, tasks and activities to be done
in order to ensure that all active medical device is operating as per manufacturer’s
specifications and is in safe working condition.
User area periodic inspections or rounds to check active medical device’s physical integrity,
functionality and safety aspect.
Corrective maintenance required for active medical device determined during the RI or PPM
which could not be executed immediately upon detection.
3.28 self-inspection
An organised method of internal review that allows a manager to view critical areas and
available resources. It focuses on the mission, resources, training, and personnel within the
department.
The percentage of time during which a particular Biomedical Engineering Service is available
from a minimum number of "common functional units" in a ward, a department or a specific
area. Uptime includes upgrading time and the time when the active medical device is not
required to be available.
3.30 supplier
Supplier refers to establishment that supply active medical devices to healthcare facilities.
The percentage of time during which a particular piece of active medical device is performing
or is available to perform its intended function. Uptime includes upgrading time and the time
when the active medical device is not required to be available.
The list of uptime percentage predetermined based on healthcare facility authority agreed
benchmark for active medical device to achieve, to reflect effectiveness of maintenance and
active medical device reliability.
3.34 warranty
Scope of services and liability coverage by the supplier of active medical device within a
contractual/defined period.
4 General
4.1 Maintenance consists of scheduled maintenance and unscheduled maintenance. The
former includes servicing undertaken by the user in the sequence and intervals indicated in
the instructions for use, a periodic maintenance performed by the Biomedical Engineering
Services, by an outside maintenance firm preferably approved by the manufacturer, or by the
manufacturer himself or his agent.
4.2 The active medical device maintenance programme ensures the device is serviceable,
safe and properly configured. The maintenance of active medical device shall include:
e) assistance in training medical personnel on how to operate active medical device safely
and effectively; and
f) upkeep of documentation that meets both regulatory and accreditation requirements and
the needs of the overall active medical device management programme.
4.3 The reason for servicing active medical device is to maintain its usability in such a way
that:
b) the active medical device is safe for the patient and for the user; and
5 Responsibilities
These responsibilities are furnished as minimum requirements and are not intended to limit
management functions to the areas.
5.1 The healthcare facility authority shall ensure the healthcare facility complies with
international/national electrical safety standards (e.g. MS IEC 60364-7-710). Healthcare
facilities shall ensure that the active medical devices to be purchased conform to
MS IEC 60601-1, IEC 60601-1 Collateral Standards and IEC 60601-2 particular standards.
b) obtain required facilities and test equipment for the organisation’s maintenance
programme;
d) plan for active medical device support in the conceptual phase of each new equipment
system;
f) develop and publish local policies and operating instructions (OI) as required;
h) establish a work control and priority system to ensure uninterrupted service to supported
activities;
k) outsource maintenance service of those systems when there are no adequate training,
tools, test equipment and staff;
l) ensure that all ionising radiation emitting equipment maintenance comply with the Atomic
Energy Licensing Act 304 and MS 838;
o) assist in investigation of active medical device adverse events and near incidents when
requested;
q) all activities related to maintenance programme comply with Act 737; and
a) comply with competency requirements as stipulated in Annex A and shall be listed with
Medical Device Authority based on Act 737;
b) The Biomedical Engineer shall register with the Board of Engineers as per specified in the
Registration of Engineers Act 1967 as appropriate;
c) Biomedical Technician/Other Technical Personnel shall register with the Malaysian Board
of Technologist per specified in the Technologists and Technicians Act 2015 (Act 768) as
appropriate;
d) attend relevant trainings and/or continuing professional development (CPD) trainings with
recognised and authorised professional bodies; and
a) ensure only active medical device authorised by the Biomedical Engineering Services is
used. For an example of the active medical device authorisation certificate/sticker/report,
refer Annex B;
b) ensure active medical device is used only for its intended purpose;
d) care for and upkeep the active medical device to ensure it is always operating properly
and in serviceable condition;
g) not attempt repairs beyond the operating techniques described in the user’s manual;
h) ensure active medical device requiring user calibration is calibrated before use;
i) replace user maintenance consumables as and when required. The list of example for
maintenance consumables and user related consumables are given as in Table C.1 in
Annex C;
k) be aware of conditions that may injure the patient or damage the active medical device;
l) report to the Biomedical Technical Personnel of any anomalies such as erratic meter
responses, electrical flashing or arcing, or unusual sounds that may indicate malfunction;
n) immediately impound any active medical device and consumables involved in an incident
and notify the relevant department;
o) clean and decontaminate active medical device in compliance with local infection control
policies;
p) properly place the active medical device during use, store and protect the active medical
device; and
q) report active medical device adverse events and near incidents to appropriate parties.
An appointed biomedical engineering services representative (ABR) shall have the defined
responsibility and authority that includes;
c) ensuring the awareness on obligations to comply with regulatory requirements and any
other applicable statutory requirements and any decision thereof made by top
management throughout the healthcare facilities; and
d) liaising with external parties on matters relating to the Malaysia medical device regulatory
requirements.
5.6 Home users shall ensure that only competent individual/organisation carry out
maintenance on their active medical device in accordance with this standard. In the event that
the home user brings the active medical device to the healthcare facility, it shall/shall not be
subjected to maintenance by the Biomedical Engineering Services depending on the policy of
the healthcare facility, where applicable.
6.1 The user shall notify Biomedical Engineering Services on the arrival of new active
medical device.
6.2 The user shall ensure that the correct item(s) are delivered in good condition based on
the purchase document. The supplier shall provide a copy of the purchase document to the
Biomedical Engineering Services during or prior to the testing & commissioning and
acceptance.
6.3 The supplier shall declare the manufacturing date and the date of the first release of
the model into market.
6.4 The supplier shall carry out testing & commissioning and acceptance in the presence of
Biomedical Engineering Services and the user. The results of the acceptance testing shall be
verified by the Biomedical Engineering Services. Results shall be documented and handed
over together with all relevant certificates to the Biomedical Engineering Services.
6.5 When a contractor installation is required, Biomedical Engineering Services shall verify
correct installation is done based on the required specification.
6.6 Biomedical Engineering Services shall review the relevant contracts and literature for
warranty provisions, and advice the user to complete the warranty registration data, if
applicable, and forward it to the manufacturer.
6.7 Biomedical Engineering Services shall give unique identification for newly introduced
active medical device. The active medical device shall be registered into a master list.
6.8 The supplier shall provide complete copies of the following items to Biomedical
Engineering Services:
a) user manual;
d) parts list;
6.9 The supplier shall provide a list of required test equipment and special tools to
Biomedical Engineering Services.
6.10 The user should ensure that testing & commissioning and acceptance have been
conducted on leased, loaned, consigned or privately owned active medical device to be used
within healthcare facility.
6.11 If rectifications on the active medical device are required to pass the testing &
commissioning and acceptance, the rectifications shall be carried out by the supplier or
relevant parties and the active medical device shall be subjected to testing & commissioning
and acceptance again.
6.12 Biomedical Engineering Services shall monitor the warranty period of the active
medical device.
6.13 The detail of testing & commissioning and acceptance are specified in MDA document,
MDA/GD/0028, Requirements for Installation, Testing & Commissioning and Acceptance of
Medical Device.
7 User maintenance
It is the responsibility of the active medical device user department to carry out the basic
maintenance on routine basis such as daily, weekly or monthly activities to ensure condition
and functionality of the active medical device are maintained as recommended by the
manufacturer.
User maintenance is important for effective operation of active medical device. It helps
prevent deterioration, defects and will increase the life of the active medical device and its
components.
The healthcare facility shall establish a schedule for user maintenance based on either
manufacturer’s recommendation or standard practices.
User shall ensure all consumables used are in compliance with manufacturer’s
recommendation.
The user shall have a user maintenance programme to ensure clean, sanitised, safe and
functioning active medical device. Part of the user maintenance activities are regular cleaning,
disinfection, inspection, proper storage, etc.
Active medical device shall be cleaned and sanitised using recommended procedures given
by the manufacturer or departmental standard operating procedures (if any).
7.2 Inspection
The user shall ensure the active medical device is inspected before each use and after
cleaning; and check active medical device functionality, tightness of connections and
condition of parts (including accessories).
7.3 Storage
All active medical device are to be stored in a clean and proper location to protect them from
damage, contamination, dust, sunlight, extreme temperatures, excessive moisture, damaging
chemicals, etc.
7.4 Record
User that performs user maintenance at any circumstances shall not attempt to repair beyond
those specified in the operation manual. User shall report all defects or faults and all repairs
or adjustments are only to be carried out by Biomedical Engineering Services.
User maintenance training shall be given to the user either by the manufacturer/agent or
Biomedical Engineering Services as required or as requested by the user.
8 Scheduled maintenance
The scheduled maintenance programme consists of a series of planned maintenance
requirements and inspections. The programme is designed to ensure that active medical
device is maintained in the highest possible state of operational throughout its life cycle. The
programme has the following purposes:
d) provides a means for detecting impending active medical device failures; and
b) calibration; and
8.1 The minimum scheduled maintenance frequencies shall be developed based on the
following sequence:
c) area of use, active medical device user experience and patient risk assessment subject
to user recommendation and approval by the Ministry of Health Malaysia.
12 © STANDARDS MALAYSIA 2017 - All rights reserved
15R001R2
Scheduled maintenance frequencies shall not be reduced without written approval of the
healthcare facility authority. The schedule changes shall not adversely affect patient care or
user and patient safety.
8.2 The individual active medical device scheduled maintenance activity checklist shall be
established from the following sources:
8.3 The scheduled maintenance workload shall be programmed and distributed evenly
throughout the year, taking into consideration the following constraints:
a) peak workloads and periods when personnel may be absent due to training, leaves,
holidays, deployments, exercises, etc;
b) availability of test equipment and special tools, taking into consideration the test
equipment calibration requirement;
d) whenever possible, the scheduled PPM and calibration execution date shall be
concurrently programmed in order to increase efficiency.
PPM is a planned maintenance of active medical device that is designed to improve active
medical device life and avoid any unplanned maintenance activity. PPM includes lubricating,
cleaning, adjusting and PPM kit replacement (if applicable) to extend the life of active medical
device and facilities.
b) better conservation of assets and increased life expectancy of assets, thereby eliminating
premature replacement of system and active medical device;
c) reduced costs and more economical use of maintenance workers due to working on a
scheduled basis instead of an ad hoc basis to repair breakdowns;
e) reduced cost of repairs by reducing secondary failures. When parts fail in service, they
usually damage other parts;
f) identification of active medical device with excessive maintenance costs; indicating the
need for corrective maintenance, user training or replacement of obsolete active medical
device; and
8.4.2 PPM is the joint responsibility of active medical device user and Biomedical
Engineering Services.
8.4.3 The Biomedical Engineering Services personnel shall perform the following
qualitative, preventive and quantitative activities as stated in PPM checklist on each regular
inspection/maintenance of active medical device where applicable (an example of a PPM is in
Annex D).
The measurable tasks in specific values or ranges are as specified by the manufacturer to
determine the active medical device functionality, safety and performances. Example of such
tasks are as follows.
a) Performance test
The active medical device electrical safety test shall conform (as appropriate) to
manufacturer recommendation or MS IEC 60601 or MS IEC 61010 or MS IEC 62353. It
describes electro-active medical device according to the type of protection provided
against electric shock (defined as Class I, II or internal power (IP)), and the degree of
protection provided against electric shock (defined as Type B, BF or CF). During PPM
inspections, the Biomedical Engineering Services personnel shall perform a general
safety inspection on all active medical device and an electrical safety test, if applicable. In
addition to pass or fail, numerical results of the electrical safety inspections shall be
recorded. Refer to Annex G.
i) Clean the interior and exterior (where applicable) of the active medical device such
as blowers, filters, fans and coils (remove corrosion, dirt, solutions, dust, lint, blood or
deposits).
ii) Lubricate any motors, gears, bearings, casters and other moving components where
applicable. Use only non-petroleum based non-flammable lubricants on active
medical device that uses oxygen.
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15R001R2
iii) Inspect and service battery compartments and replace batteries if necessary.
iv) Service or replace all maintenance consumables such as filters and tubings.
v) Align and tighten all moving components not specifically covered in the calibration
procedures, such as doors, drawers, panels, shelves, catches, latches, casters and
hinges.
The non-measurable tasks to ensure the quality of the active medical device component or
fixtures are in good conditions, such as:
a) verify or test the active medical device component, sub-component, accessories and any
other related feature on its physical and functionality conditions; and
8.4.4 The Biomedical Engineering Services shall propose the maintenance time required
and provide annual PPM schedule for all active medical device identified for PPM service.
The user shall be given a copy of the yearly planned schedules.
8.4.5 The user shall inform Biomedical Engineering Services if there is any change in
active medical device location and any unavailability of active medical device due to usage for
the purposes of PPM rescheduling.
8.4.6 Biomedical Engineering Services shall request for approval from the user department
for any rescheduling of PPM.
8.4.7 PPM should be performed together with the components and accessories designated
to the active medical device being serviced. Example: Servicing of ultrasound machine with
probes.
8.4.8 Active medical device which fails testing and/or inspection shall not be used until
deficiencies are corrected. User shall be notified on the anticipated time of repair. Portable
active medical device may be removed from user location until repairs are completed. Active
medical device shall be tagged as “out of service” and user will confirm by signing the tag.
Sample of tag are as per Annex B.
8.4.9 When an active medical device fails to meet the appropriate safety standards, it shall
be discontinued from use and tagged with “out of order” tag to the active medical device until
the problem is corrected. Sample of tags are as per Annex B.
8.4.10 PPM record shall be maintained for the life of the device.
8.4.11 Biomedical Engineering Services personnel shall evaluate the condition of active
medical device and verify that the active medical device is fit to be used.
8.5 Calibration
Calibration is the measurement and adjustment of various device parameters to ensure its
accuracy within prescribed standards.
© STANDARDS MALAYSIA 2017 - All rights reserved 15
15R001R2
Biomedical Engineering Services personnel shall record and document all calibrations on the
appropriate form or work sheet (PPM checklist). All calibration records and certificates shall
be filed and kept by Biomedical Engineering Services and copy shall be provided to the user
upon request.
Biomedical Engineering Services personnel shall enter the appropriate information for a
completed calibration into the maintenance management information system (MMIS) or on
the work order form.
The Biomedical Engineering Services personnel shall affix the calibration certificate/PPM
tag/sticker in a location visible to the user.
The calibration shall be carried out by approved or authorised calibration centre conforming to
nationally/internationally recognised accreditation body.
Biomedical Engineering Services personnel are to ensure test equipment used for calibration
of active medical device is calibrated according to manufacturer’s specifications.
Healthcare facility shall identify and calibrate medical devices requiring calibration by external
accredited laboratories based on regulatory and accreditation requirements.
The examples of active medical devices are weighing scale, pipette and medical refrigerators.
8.6.1 Routine inspection covers active medical device in healthcare facilities which are not
included in the PPM.
ii) Check for devices, adapters and accessories that may be defective and may pose safety
risk.
iv) Biomedical engineering services will alert the user upon detection of any defect and
create schedule corrective maintenance work order to rectify the defect.
v) Biomedical engineering services shall repair the defect identified during RI following the
corrective maintenance procedure.
vi) Biomedical engineering services shall provide technical advice to the user on any
improper usage or common problem detected during RI.
vii) Biomedical engineering services shall analyse and record the overall findings.
9 Unscheduled maintenance
9.1 Biomedical Engineering Services shall ensure that all requests for unscheduled
maintenance are entered into the MMIS system.
9.2 Biomedical Engineering Services shall assign work based on a priority system to each
request.
9.3 While the priority of repair is determined locally, factors such as the type and
importance of the active medical device, availability of alternate active medical device, and
the effect of downtime on the medical service should be considered.
9.4 If the repair involves ordering repair parts, the Biomedical Engineering Services shall
list all required parts on the work order and enter this information into the MMIS system. See
Annex F for an example of work order form.
9.5 Biomedical Engineering Services shall document the parts needed on the work order.
9.6 Biomedical Engineering Services shall establish a method to monitor the status of work
orders awaiting parts. The active medical device shall be tagged to indicate the serviceability
and facilitate traceability. An example of the tag is shown in Annex B.
9.7 Biomedical Engineering Services shall initiate the appropriate request for contract
services if the active medical device requires contract, warranty or third party repair service.
9.8 After completing any unscheduled maintenance, Biomedical Engineering Services shall
perform safety test in accordance with MS IEC 62353, performance and calibration check of
the active medical device.
9.9 Biomedical Engineering Services shall perform an electrical safety test if the
unscheduled maintenance involves replacement of defective electrical components or
dismantling of active medical device before releasing the active medical device to the user.
9.10 The Biomedical Engineering Services shall brief the user on work carried out upon
completion of repair prior to acceptance by the user. Both parties shall sign the work order to
verify the completion of work.
9.11 The Biomedical Engineering Services shall file the work order sheet to ensure
traceability.
The defect in the operation or the usage of active medical device is detected by user who
takes the active medical device out of service for rectification.
The action performed to restore the defective active medical device back to the specified
condition. The defect is detected by the user or staff of Biomedical Engineering Services
during operation or scheduled maintenance.
9.12.3.1 Emergency maintenance services shall be made available at all times to cater for
emergency breakdowns. Maintenance staff list and contact information shall be made
available to the users.
9.12.3.4 In the event that an emergency maintenance cannot be successfully done to the
active medical device within the required time, the user shall be informed such that alternative
measures can be taken by the user to minimise clinical service disruption.
Biomedical Engineering Services shall review health alerts, active medical device failures,
incident reports, use errors, component failures and carry out corrective action.
10.1 Prepare, review and adjust preventive maintenance programme and periodically
assess the effectiveness of the programme.
10.2 Perform active medical device audit (when necessary), document review and advise
users on proper handling during inspection visits.
10.3 Communicate and give feedback to user on active medical device maintenance
status.
10.5 Provide training for user and Biomedical Engineering Services personnel to reduce
hazards and to avoid potential risk/incident. Such training shall exclude clinical application.
10.8 Provide effective and responsive active medical device repair including on-call
services.
10.11 Annual evaluation report shall include active medical device failures statistics and
recommendation.
10.12 Assist in any recalls of active medical device that may be required.
11 Uptime
Achieved uptime targets are as specified in Biomedical Engineering Services KPI for all active
medical device in service.
11.1 Biomedical Engineering Services shall identify applicable uptime target for the active
medical device with reference to KPI. A list of recommended uptime target is as per Annex H.
Uptime calculation is as per Annex J.
11.2 Biomedical Engineering Services shall record applicable uptime target in active
medical device register.
11.3 Biomedical Engineering Services shall administer and monitor active medical device
compliance with uptime targets.
11.5 Biomedical Engineering Services shall produce reports on uptimes for all active
medical device on a periodic basis for review.
12.1 Biomedical Engineering Services shall identify the KPI of the services and set
appropriate standards to be achieved. Examples of the indicators are as follows:
12.3 KPI shall be agreed by the healthcare facility authority and Biomedical Engineering
Services.
a) Structure
The Biomedical Engineering Services shall define the structure in which the QAP will
work in terms of:
i) physical setting;
b) Processes
The Biomedical Engineering Services shall identify the methodology of the QAP as below:
i) identification of problem;
c) Outcome
12.5 The healthcare facility authority shall review the QAP proposed by the Biomedical
Engineering Services and comment accordingly.
12.6 Biomedical Engineering Services shall provide healthcare facility authority the agreed
information and maintain accurate records, procedures and other documents in the QAP. The
data collected shall be analysed for further improvement of the structure and processes.
12.7 For ionising/non-ionising active medical device quality assurance shall be performed
as determined by relevant regulatory authority.
13.2 Biomedical Engineering Services shall train all relevant parties to use MMIS.
13.3 The MMIS shall consist, but not limited to, the following modules and be accessible to
authorised users:
13.5 Healthcare facilities without Biomedical Engineering Services shall maintain a record
of maintenance activities.
13.6 ABR shall provide any documents related to maintenance activities upon request by
the authority.
14 Management of warranties
The purpose of warranty management is to ensure that all faults occurring within the warranty
period are detected, reported and repaired under warranty provisions where applicable. This
is to ensure that all planned preventive maintenance covered under the warranty provision is
carried out within the warranty period as per agreed schedule.
14.1 The warranty provider shall provide PPM schedule and warranty register shall be
updated and maintained accordingly by Biomedical Engineering Services.
14.3 PPM covered under the warranty provisions shall be monitored accordingly and
notification shall be given to warranty provider to comply with warranty provisions. The user
shall be informed if warranty provider fails to comply with warranty provisions.
14.4 PPM and corrective maintenance carried out by warranty provider shall be
supervised and monitored. The details of maintenance work carried out by the warranty
provider or its appointed party shall be recorded accordingly.
14.5 The warranty provider shall be responsible to ensure the medical device is in good
working condition upon warranty expiry. Any faults reported during warranty period shall be
rectified by the warranty provider or any party appointed by the warranty provider.
14.6 The user department shall inform the Biomedical Engineering Services at least 30
days prior to warranty expiry of any faults of the device that require rectification by the
warranty provider.
Decommissioned active medical device is active medical device that has been taken out of
service pending disposal.
15.1 The user shall provide notification and the list of decommissioned active medical
device to the Biomedical Engineering Services and asset register shall be updated
accordingly.
15.2 Biomedical Engineering Services and user shall ensure all active medical device is
safe for disposal.
15.3 Any ionising radiation equipment shall be decommissioned as per the Atomic Energy
Licensing Act 304.
15.4 Biomedical Engineering Services shall remove all decommissioned active medical
device from use. All decommissioned active medical device shall be placed into a designated
area.
15.5 All decommissioned active medical device details shall be updated into MMIS.
16.2 The user shall obtain appropriate approval for disposal of active medical device from
healthcare facility authority.
17.1.1 The user shall decontaminate any active medical device such as aspirators, dialysis
related medical device, surgical related medical device, laboratory equipment, or any active
medical device suspected to be hazardous or being contaminated prior to any maintenance
activity.
17.1.2 The user shall declare in the maintenance request that the decontamination has been
performed.
17.1.3 The decontamination process shall follow established procedures and be carried out
by trained personnel.
17.1.4 Biomedical Engineering Services shall identify and set their own KPI for these
activities. Annex L gives examples of KPI in all government hospitals and institutions.
18.1 The healthcare facility shall produce written report on all incidents related to medical
device to the manufacturer or authorised representative (AR) and voluntary reporting to the
authority.
18.2 Respective active medical device, its accessories and consumables shall be taken
out of use, tagged and stored in a secured area.
18.3 All incidents involving the failure of active medical device shall be investigated and
relevant parties including Biomedical Engineering Services shall cooperate fully with the
healthcare facility and the report shall be submitted to the manufacturer or authorised
representative (AR).
18.4 Manufacturer or authorised representative (AR) shall submit the initial and final report
to the authority, as prescribed in MDA/GD/0014, Mandatory Problem Reporting.
18.5 In the event of an incident that involves the same model of active medical device in
any country or location, the manufacturer or authorised representative (AR) shall inform the
healthcare facility authority, user and Biomedical Engineering Services and take corrective
action to ensure the active medical device is safe to use.
19.2 Upon receiving alerts, safety, field corrective action and recall notices, healthcare
facility/Biomedical Engineering Services shall advise the user and take appropriate action to
the affected active medical device. Where appropriate, the active medical device shall be
isolated from use and tagged with appropriate label.
20 User training
Users shall be trained on the proper and correct usage and operation of the active medical
device.
20.1 Biomedical Engineering Services shall offer or coordinate user training when a new
active medical device system is introduced or periodically as requested by the user.
20.2 When the need arises, either requested or planned, Biomedical Engineering Services
shall provide or coordinate training to users to cover among others the following:
c) user maintenance;
20.3 Biomedical Engineering Services and users shall maintain training records.
20.4 Biomedical Engineering Services shall periodically analyse the maintenance record
to see the need for further user training. Biomedical Engineering Services who see such
problems should document the discrepancies, and offer user training to the relevant user
department and active medical device users.
20.5 Biomedical Engineering Services, the manufacturer, qualified third parties, or medical
staff members can provide user training.
20.6 When procuring new active medical device, healthcare facility authority shall include
a requirement in the contract that the manufacturer or its representative shall provide training
for both Biomedical Engineering Services and users.
21 Genuine parts
Stock of genuine spares shall guarantee the availability of genuine spare parts from the active
medical device manufacturer to meet uptime target and availability of active medical device
for minimal interruption of clinical services.
21.1 Biomedical Engineering Services shall survey all active medical device and identify
required spare parts.
21.2 Biomedical Engineering Services shall source required genuine or equivalent spare
parts.
21.3 Biomedical Engineering Services shall recommend with supporting document to the
healthcare facility authority or appointed authority on the use of equivalent genuine or original
equipment manufacturer (OEM) spare parts authorisation.
21.4 Biomedical Engineering Services shall report to the healthcare facility authority or
appointed authority in the event that the manufacturers do not assist in providing supporting
document.
21.5 Biomedical Engineering Services shall maintain adequate stock of required genuine
spare parts and practice good store management.
21.6 Any equivalent spare parts shall be endorsed by the appointed biomedical
engineering services representative (ABR).
21.7 Annex M shows typical spare part management for Biomedical Engineering Services.
22 On-site library
Biomedical Engineering Services shall maintain and manage an on-site library at an
accessible and designated area. The library should consist of documents such as:
b) drawings;
c) software;
23 Workshop setup
Setting-up of an adequately equipped workshop facility for maintenance of active medical
device, safe storage for active medical device under maintenance and efficient space
utilisation.
23.1 Healthcare facility authority shall determine the requirement for establishing a
Biomedical Engineering Services workshop.
23.2 In the event that a workshop is required, healthcare facility authority shall set up the
workshop based on the size of the healthcare institution and the healthcare services available
in the institution.
23.3 The workshop area shall be adequate in size based on the number of technical
personnel. Refer Annex N for examples of workshop setup. Figure N.1 indicates layout for a
maximum of two personnel and Figure N.3 indicates layout for a maximum of seven technical
personnel.
23.4 The workshop shall be equipped with proper tools, and test equipment inventory
(refer to Table 1 for lists of common test equipment that may be needed); and personal
protective equipment (PPE) to perform the maintenance services.
23.5 Biomedical Engineering Services workshop shall consist of the following, where
applicable.
a) Environmentally controlled room: used to calibrate and maintain intricate sensitive active
medical device such as anaesthesia equipment, fiber optic systems, lasers and
ventilators.
b) Active medical device storage area: secure area to store active medical device awaiting
parts or maintenance without excessive dust, moisture and other adverse environmental
elements.
c) Repair parts storage area: secure area to properly store repair parts.
d) Administrative area: a well-lit area for administrative functions and customer service
(preferably one administration workstation for every two maintenance personnel).
e) General work area: a well-lit area for technician workbenches (preferably one workbench
for every maintenance personnel).
f) Proper mercury handling facility and procedure shall be established where applicable and
in compliance with relevant regulations.
g) Active medical device maintenance facility requirements may include multiple 230 V
outlets and at least one each 400 V, 63 A single and three-phase AC power outlet.
Requirements also include residual current device (RCD), telephone service, emergency
eyewash, internet and LAN connectivity, medical air, nitrous oxide and scavenging
system (if it has analgesic or anaesthetic devices), vacuum system, ventilation and
temperature control, and wash sink.
23.6 The maintenance area shall be kept clean and orderly. Equipment and work surfaces
should be cleaned, waste removed and disposed off properly on a regular basis.
23.7 Biomedical Engineering Services shall ensure work flow and status of pending repair
works are clearly indicated and recorded.
23.8 Accessibility
23.8.1 Healthcare facility authority shall locate the workshop facility where active medical
device can be brought in without unnecessary handling and exposure to bad weather.
23.8.2 The workshop shall preferably be in the proximity of the critical clinical area of the
healthcare facility.
23.9 Facilities for proper cleaning of active medical device and hand washing shall be
provided to prevent unnecessary exposure of potential hazard and infectious agents.
23.10 Ventilation in the work area shall comply with regulatory requirements related to the
adequate dissipation of vapours associated with chemicals (fluids, agents, substances,
compounds, etc.) that are used in the work area.
23.11 All recommended requirement shall be applicable to any party involved in carrying
out Biomedical Engineering maintenance.
Type Equipment
General Function Generator
Electrical Safety Analysers
Oscilloscopes
Digital Multimetres
Pressure Gauges
Digital Tachometer
DC Power Supply
Patient Simulator
Calibrated Weights
Digital Thermometer
Digital Luxmeter
Specialty Ventilator Analyser
Electrosurgical Unit Analyser
Defibrillator Analyser
Radiation Detector/Survey Meter
Infusion Pump Analyser
kVp Meter
Collimator Test Tool
24.1 The Biomedical Engineering Services shall provide safe working environment for its
personnel covering fire safety, safety programme, disaster plans and safe medical device
disposal.
24.2 The Biomedical Engineering Services shall have a written Environmental, Health and
Safety Policy statement. Specific policies and procedures shall support and be consistent with
the Environmental, Health and Safety Policy statement in line with relevant regulatory
requirements including Occupational Safety and Health Act 1994.
a) the provision of quality performance with staff involvement in the continuous safety and
quality improvement activities of the services;
b) a structured orientation programme where new staff are briefed on their services,
operational policies and relevant aspects of the facility to prepare them for their roles and
responsibilities;
c) continuing education activities for staff to pursue professional interests and to prepare for
current and future changes in practice;
d) adequate and proper utilisation of space and active medical device to enable staff to
carry out their professional and administrative functions;
f) promotion of occupational safety and health programmes that ensure a safe and healthy
environment for customers/patients, staff and visitors;
g) planned safety activities that monitor and evaluate the performance of safety
programmes;
h) regular safety inspections to monitor compliance to indoor air quality, health surveillance
and hazardous and chemical risk assessment requirements according to the Safety
Programme;
j) waste disposal is carried out in accordance with environmental, statutory and legislation
requirements; and
k) biomedical technical personnel (BTP) shall be vaccinated against any common infection.
24.3.1 The Biomedical Engineering Services shall establish documented requirements for
health, cleanliness and clothing of personnel if contact between such personnel and the work
environment could adversely affect either the health of personnel or safety of the active
medical device, for example when work on active medical device is to be undertaken in the
environmentally controlled areas such as operating theatres or controlled laboratory
environments.
24.3.2 The Biomedical Engineering Services shall ensure that all personnel who are
required to work temporarily under special environmentally controlled conditions within the
work environment are appropriately trained or supervised by a competent BTP (trainer).
24.3.3 The Biomedical Engineering Services shall establish and document the control of
contaminated or potentially contaminated medical equipment in order to prevent
contamination of the work environment.
25 Advisory service
25.1 Advice on the following maintenance provisions shall be obtained from the Biomedical
Engineering Services during the entire lifecycle of medical devices:
Active medical device shall be proposed by either from user, Biomedical Engineering
Services or manufacturer for removal from operation when it satisfies one or more of the
following:
ii) accumulated maintenance cost plus the estimated cost of impending upcoming
repairs exceeds the depreciated value of the active medical device;
b) worn out - when the active medical device is not functioning properly even though repairs
have been carried out;
c) unreliable - when it is not meeting its acceptable level of performance for its intended use;
i) a new model of the same active medical device has a design change resulting in a
better efficiency and increased capacity;
ii) a new concept for the service provided by the active medical device is introduced;
iii) new safety requirements render the active medical device unsafe; or
h) possible benefits of new model (features, usability, more clinically effective, lower running
costs); or
26.2 Healthcare facility authority shall ensure local policies for procurement of active
medical device addresses safety, quality and performance are observed.
26.3 Policies should include the need to establish advisory groups to ensure the
procurement requirements take into account the needs of all parties involved in the use,
commissioning, decontamination, maintenance and decommissioning of active medical
device.
26.4 Biomedical Engineering Services shall provide advice upon request by healthcare
facility authority prior to procurement, such as:
26.5 All active medical device supplied to the healthcare facility shall conform to relevant
international/national electrical safety standard, i.e. MS IEC 60601-1 for medical electrical
equipment and MS IEC 61010-1 for laboratory equipment and relevant product standards.
26.6 The active medical device to be procured shall comply with Malaysian power supply
rating of 230 V with a tolerance of +10 % -6 %, 50 Hz ±1 % (single phase) and 400 V with a
tolerance of +10 % -6 %, 50 Hz ±1 % (three-phase).
26.7 The condition for purchase shall include provision for future modification of active
medical device and provision for software upgrades.
26.8 The criteria for selection shall be based on efficacy, effectiveness, performance,
safety, reliability, features, ease of use, cost-effectiveness, service, training and continuous
support for the user and equipment maintenance.
26.9 Supplier shall provide complete copies of the following items to the healthcare facility
authority and Biomedical Engineering Services:
a) user manual;
e) parts list;
26.10 Supplier shall provide complete technical training to the Biomedical Engineering
Services and user training.
26.11 Final payment shall be paid to the supplier upon meeting the terms and conditions of
contract/purchase order and clearance from Biomedical Engineering Services.
27 Risk management
27.1 Risk management process
a) risk analysis;
b) risk evaluation;
d) risk register.
Risk analysis shall be performed for all active medical devices in the healthcare facility with
reference to MS ISO 14971. The implementation of the planned risk analysis activities and
the results of the risk analysis shall be recorded in the risk management file.
The healthcare facility/Biomedical Engineering Services shall identify risk control measure(s)
that are appropriate for reducing the risk(s) to an acceptable level.
The healthcare facility/Biomedical Engineering Services shall use one or more of the following
risk control options in the priority order listed:
The risk control measures selected shall be recorded in the risk management file.
The healthcare facility/Biomedical Engineering Services shall implement the risk control
measure(s) selected in 27.4.2.
Implementation of each risk control measure shall be verified. This verification shall be
recorded in the risk management file.
The effectiveness of the risk control measure(s) shall be verified and the results shall be
recorded in the risk management file.
After the risk control measures are applied, any residual risk shall be evaluated using the
criteria defined in the risk management plan. The results of this evaluation shall be recorded
in the risk management file.
If the residual risk is not judged acceptable using these criteria, further risk control measures
shall be applied (see 27.4.2).
For residual risks that are judged acceptable, the healthcare facility/Biomedical Engineering
Services shall decide which residual risks to disclose and what information is necessary to
include in the accompanying documents in order to disclose those residual risks.
Compliance is checked by inspection of the risk management file and the accompanying
documents.
The effects of the risk control measures shall be reviewed with regard to:
b) whether the estimated risks for previously identified hazardous situations are affected by
the introduction of the risk control measures.
The results of this review shall be recorded in the risk management file.
The healthcare facility shall ensure that the risk(s) from all identified hazardous situations
have been considered. The results of this activity shall be recorded in the risk management
file.
28 Technical audit
Technical audit is to ensure quality, safety and performance of active medical devices in the
healthcare facility is maintained throughout its life span.
b) to ensure active medical device functions are as per the technical specifications;
c) to ensure compliance to the Medical Device Act 2012 (Act 737), Atomic Energy Licensing
Act 304 and any other relevant statutory requirements;
e) to ensure all processes are being recorded, monitored and managed properly.
28.2 The technical audit process shall consist of the following activities.
a) The Biomedical Engineering Services shall prepare an annual audit programme. The
annual audit programme shall be submitted to the healthcare facility for
acknowledgement. The audit frequency shall be determined based on the requirement of
the healthcare facility and it should be at least once a year.
b) The Biomedical Engineering Services shall submit the audit plan, scope of audit, audit
team member, list of document and record need to be accessed during the audit to the
healthcare facility.
c) The Biomedical Engineering Services shall send audit notice with audit programme to the
healthcare facility at least two week prior to the audit date.
d) The audit team shall consist of trained auditors and at least one technically competent
personnel in the subject that they want to audit.
i) Accuracy of asset and services information system contents of asset details against
the physical asset.
f) User shall provide full access to the location of the active medical device.
g) All parties shall make corrections, take corrective and preventive action on non-
compliance report raised during the audit.
h) All parties shall monitor the corrective action taken and prepare corrective implementation
report including analysis and effectiveness of the corrective action taken.
i) The Biomedical Engineering Services shall keep all the records of the audits.
29 Manpower
29.1 Manpower norm for Biomedical Engineering Services for healthcare facilities
29.1.1 Manpower norm shall be determined based on the ratio of 400 active medical device
per quantity of technical staff for a particular category of healthcare facilities. The total number
of Biomedical Technical Personnel for a particular healthcare facilities depends on the total
number of asset available at the healthcare facilities.
29.1.2 The asset shall be of functioning active medical device and maintained by the
Biomedical Engineering Services. Total number of active medical device shall be of current
and updated data obtained from the asset register.
29.1.4 The number of Biomedical Engineering Services technical staff per job description
shall also consider competency level and qualification of the staff as provided in this standard.
The actual number of Biomedical Engineering Services technical staff at the healthcare
facility may be varied than the norm based on other factors such as:
b) the healthcare facility is the main or reference healthcare facility at the region which
increases the clinical/Biomedical Engineering Services operation demand;
29.1.5 Details of Biomedical Engineering Services manpower for their implementation at the
healthcare facilities such as number of manpower, personnel name, job designation,
academic qualification, experience and related information on competency or dedicated field
shall be documented.
29.1.6 For healthcare facilities which do not have in-house biomedical technical personnel,
the appointed Biomedical Engineering Services personnel shall be declared and recorded.
29.2.1 The number of biomedical technical personnel shall be determined by the medical
device establishment based on the manufacturer requirement and volume of medical devices
distributed in the market and provision of after sales technical support to be provided/being
provided.
The healthcare facilities shall appoint an ABR who comply with Management Level 2
according to Annex A and should be a Professional Engineer (PE) in Biomedical.
29.4 Competency
29.4.1 The criteria on the level competent biomedical technical personnel shall consist of
academic qualification, work experience in related field, type of active medical device and
courses/training and any other requirement deemed necessary by the Medical Device
Authority .
29.4.2 For the purpose of identifying competency, active medical devices can be divided into
three different categories;
a) Basic – medical device that operates on DC voltage (i.e. battery or AC adapter) with
simple electronics circuit design. Common repairs such as repair minor defect related to
power supply, replacement of light bulbs, probes, electrode, tubing and equipment
consumable.
c) High – medical device that operates on AC voltage (single or 3-phase supply) with
various complex electronics circuit design. Performing complex maintenance task that
calls for special skills, tools or equipment, software re-programming, specialised
calibration, modification and upgrading device system and software, total overhaul or
refurbishment.
30 Technical training
30.1 Active medical device training
Medical device establishment shall provide on-site hands-on active medical device training.
The active medical device training module shall include, but not limited to the following:
c) user maintenance;
30.2.1 Medical device establishment shall offer factory technical training upon request to the
biomedical technical personnel at cost. The technical training module shall include, but not
limited to the following:
a) application software;
31.2 The main purpose of the plan is to provide an objective and systematic approach to
active medical device replacement taking into considerations the actual conditions of the
active medical device, related technology development and the requirement of the users. It
provides an unbiased decision on the prioritisation for active medical device to be replaced
and thus, proper planning and utilisation of budget/expenses.
31.3 The parameters listed below should be further expanded to provide weightage for
every condition of the active medical device. Scorings are assigned to give an overall point for
each active medical device replacement. Those active medical device with the higher scores
should be replaced sooner than those with lower overall scores. The considerations for active
medical device replacement plan may include, but not limited to the following:
b) Age of the active medical device - equal or above 125 % from the recommended life
span.
c) Active medical device maintenance status, i.e. parts availability, technical support
availability, maintenance cost exceeded a certain defined percentage of an active medical
device value.
f) Impact of the active medical device to the service delivery, i.e. highly required for patient
care, alternative active medical device.
g) Cost of replacement.
h) Regulatory compliance.
Annex A
(normative)
A.1 Introduction
Biomedical Engineering is one of several professional disciplines contributing to safe,
effective and economical healthcare. The role and primary responsibility of a Biomedical
Engineering services are management of medical device technologies, including adherence
to recognised safety, quality, cost, and efficiency standards.
A.5.1.1 Level
Competent Biomedical Technical Personnel shall be divided into two categories which are:
a) Maintenance: Level 1, Level 2, Level 3 and Product Technical Specialist (PTS); and
Competent Biomedical Technical Personnel in the category as in Tables A.1 and A.2 can be
divided into several levels.
A.5.1.2.1 Level 1
Competent Biomedical Technical Personnel at this level shall be able to perform the operation
for medical devices in the category of basic based on the following.
i) First Line Repair: Be able to identify and perform breakdown and corrective maintenance
at the point of care.
A.5.1.2.2 Level 2
Competent Biomedical Technical Personnel at this level shall be able to perform the operation
for medical devices in the category of intermediate based on the following.
i) First Line Repair: Be able to identify and perform breakdown and corrective maintenance
at the point of care.
j) Second Line Repair: Be able to identify intermediate corrective actions required for the
corrective maintenance up to module/board levels at maintenance workshop either
internal or external.
A.5.1.2.3 Level 3
Competent Biomedical Technical Personnel at this level should be able to perform the
operation for medical devices in the category of high as follows (optional for medical devices
in the category of intermediate):
i) First Line Repair: Be able to identify and perform breakdown and corrective maintenance
at the point of care.
j) Second Line Repair: Be able to identify intermediate corrective actions required for the
corrective maintenance of the medical devices in the category of basic, intermediate and
high up to module/board levels at maintenance workshop either internal or external.
k) Third Line Repair: Be able to identify advance corrective actions required for the
breakdown maintenance up to component levels and complete overhaul at specialized or
manufacturer facilities.
Product Technical Specialist should be able to perform the operation as follows (for medical
devices in the category of intermediate or high by manufacturer model and brand):
a) Understanding of the anatomy, physiology and active medical device classification for
medical devices.
d) Understanding of test fixtures and test equipment specific to the medical devices.
e) Be able to identify and verify operation of all safety features for medical devices.
i) First Line Repair: Be able to identify and perform breakdown and corrective maintenance
of the medical devices at the point of care.
j) Second Line Repair: Be able to identify intermediate corrective actions required for the
corrective maintenance of the medical devices up to module/board levels at maintenance
workshop either internal or external.
k) Third Line Repair: Be able to identify advance corrective actions required for the
breakdown maintenance of the medical devices up to component levels and complete
overhaul at specialized or manufacturer facilities.
Competent biomedical technical personnel in this category can be divided into several levels.
A.5.1.3.1 Level 1
Competent Biomedical Technical Personnel at this level should be able to perform the
operation based on the following:
d) Communication skill.
A.5.1.3.2 Level 2
Competent Biomedical Technical Personnel at this level should be able to perform the
operation based on the following.
d) Communication skill.
A.5.1.3.3 Level 3
Competent Biomedical Technical Personnel at this level should be able to perform the
operation based on the following.
d) Communication skill.
a) academic qualification;
A.5.2.1.1 Maintenance
or
or
or
or
or
or
or
or
or
or
or
or
or
or
A.5.2.1.2 Management
or
As overall, academic qualification plays a major role in recognising the level of competent
BTP. Please refer Table A.5 (Annex A) for the total summary.
Start
Attending Compulsary
Competency Module
Fail* Exam
Pass
* The candidates who fail in the exam is allowed to re-sit the exam twice without attending the course.
Figure A.1. Flow chart for Compulsory Competency Module Certificate
© STANDARDS MALAYSIA 2017 - All rights reserved 49
15R001R2
A.5.3.2 Maintenance Certificate A (Level 1) and/or B (Level 1), C (Level 1), D (Level 1)
This certificate is awarded to Biomedical Technical Personnel who has attended the course
and successfully passed in the given examination for the group equipment in the category of
basic only.
Start
Fail* Exam
**
Fail*
Pass
* The candidates who fail in the exam is allowed to re-sit the exam twice without attending the course.
A.5.3.3 Maintenance Certificate A (Level 2) and/or B (Level 2), C (Level 2), D (Level 2)
This certificate is awarded to Biomedical Technical Personnel who has attended the course
and successfully passed in the given examination for the specific equipment in the category of
intermediate.
Start
Fail*
Exam
Pass
* The candidates who fail in the exam is allowed to re-sit the exam twice without attending the course.
A.5.3.4 Maintenance Certificate A (Level 3) and/or B (Level 3), C (Level 3), D (Level 3)
This certificate is awarded to Biomedical Technical Personnel who has attended the course
and successfully passed in the given examination for the specific equipment in the category of
high.
Start
Fail*
Exam
Pass
Awarded with Certificate of Competency Biomedical
Engineering Maintenance Level 3 (C1) specifically for
Linear Accelerator
i.e. CERT A (Level 3) - Linear Accelerator
* The candidates who fail in the exam is allowed to re-sit the exam twice without attending the course.
This certificate is awarded to Biomedical Technical Personnel who has attended the course
and successfully passed in the given examination for the specific model of the equipment
(factory training).
Start
Fail*
Exam
Pass
* The candidates who fail in the exam is allowed to re-sit the exam twice without attending the course.
15R001R2
Biomedical Engineering maintenance competency level
Product
Medical device maintenance specialisation classification b technical
Level 1 Level 2 Level 3 Managementd
specialist
(Level 4)c
Compulsory Compulsory
Basic certificatef and Compulsory Competency Modules
1 Basic active medical device (refer Tables A.7 to A.10e) (CCM)
Competency Competency
Modules (CCM) Modules (CCM)
Cert A; and/or
Cert B; and/or
2 Intermediate active medical device (refer Tables A.7 to A.10e) Cert C; and/or Optional Optional
Cert Aa; and/or
Cert D.
Cert B; and/or
Cert C; and/or
Cert A; and/or
Cert D.
Cert B; and/or
3 High active medical device (refer Tables A.7 to A.10e) Cert C; and/or Optional
Cert D.
Cert A - Radiology & Imaging; Cert B - Laboratory; Cert C - Diagnostic; Cert D - Therapeutic
STANDARDS MALAYSIA 2017 - All rights reserved
NOTE. Mandatory course to all certification: Compulsory competency modules (CCM) includes;
i) human anatomy and physiology;
ii) regulatory;
iii) safety; and
iv) healthcare for biomedical.
Table A.2. Biomedical Engineering maintenance competency levels and skills matrix
Be able to identify and verify operation of all safety features for specific medical devices.
Safety Be able to perform an effective electrical safety procedure on the specific medical device.
Understanding of test fixtures and test equipment specific to the medical device.
Servicing Understanding of manufacturer Planned Preventive Maintenance (PPM) procedures and follows
appropriate steps to complete the task for specific medical devices.
Be able to perform an effective performance testing and verification on the specific medical device.
Repair First Line Repair: Be able to identify and perform breakdown and corrective maintenance of the
medical devices at the point of care.
Second Line Repair: Be able to identify intermediate corrective actions required for the corrective - Optional
maintenance of the specific medical device up to module/board levels at maintenance workshop
either internal or external.
Third Line Repair: Be able to identify advance corrective actions required for the breakdown - - Optional
maintenance of the specific medical device up to component levels and complete overhaul at
specialised or manufacturer facilities.
Managing Be able to complete accurately the necessary Biomedical Engineering related documentation.
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Understanding of Biomedical Engineering Maintenance Services management Level 1. Refer -
Management Level Matrix.
Understanding of Biomedical Engineering Maintenance Services management Level 2. Refer - Optional Optional
Management Level Matrix (Table A.4).
Understanding of Biomedical Engineering Maintenance Services management Level 3. Refer to - - - Optional
55
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Table A.3. Biomedical Engineering breakdown maintenance levels
-
8 Repair and replacement of component or subcomponent of the equipment PCB
- -
9 Performing complex maintenance tasks that call for special skills, tools or equipment
- -
10 Software re-programming of medical device
- -
11 Performing specialised verification on medical device
- -
12 Modification and upgrading of medical device system and software.
- -
13 Total overhaul or refurbishment of medical device
NOTE. Refer to Tables A.7 to A.10 for specific medical device except for first line breakdown maintenance levels.
STANDARDS MALAYSIA 2017 - All rights reserved
Management level
Management skills
Management 1 Management 2 Management 3
4 Communication skills
5 Biomedical Engineering Services documentations
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achieve planned service goals and objectives
14 Biomedical Engineering research and development - -
57
58
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Table A.5. Biomedical Technical Personnel (BTP) career development matrix
Quala Expb Certc Qual Exp Cert Qual Exp Cert Qual Exp Cert Qual Exp Cert
Passed
Passed Passed Passed
Degree in Medical Basic 1½ 3 3 5 Passed
2 6 mths Intermediate High High
Electronics Device + years years years years CCM
Device + Device + Device +
CCM
CCM CCM CCM
Passed
Passed Passed Passed
Degree in other relevant Basic 3 4 3 5 Passed
5 1 year Intermediate High High
engineering Device + years years years years CCM
Device + Device + Device +
CCM
CCM CCM CCM
Passed Passed
Degree in engineering Passed Passed
Basic 3 Intermediate 5 3 5 Passed
6 technology (Electronics/ 1 year High High
Device + years Device + years years years CCM
Electrical/Mechanical) Device + Device +
CCM CCM
CCM CCM
STANDARDS MALAYSIA 2017 - All rights reserved
Product Technical
Entry levels Level 1 Level 2 Level 3 Management
specialist
Quala Expb Certc Qual Exp Cert Qual Exp Cert Qual Exp Cert Qual Exp Cert
Diploma in Biomedical
Engineering/Medical Passed Passed Passed Passed
3 5 3 10 Passed
7 Electronics/ 9 mths Basic Device Intermediate High High
years years years years CCM
Electronics (Major in + CCM Device + Device + Device +
Biomedical) CCM CCM CCM
Diploma in
Biomedical/ Passed Passed Passed Passed
3½ 5 3 10 Passed
8 Engineering 9 mths Basic Device Intermediate High High
years years years years CCM
Technology in + CCM Device + Device + Device +
Medical Electronics CCM CCM CCM
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59
60
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Table A.5. Biomedical Engineering career development matrix (concluded)
Quala Expb Certc Qual Exp Cert Qual Exp Cert Qual Exp Cert Qual Exp Cert
Passed
Certificate in Passed
7 Intermediate
11 Biomedical 2 years Basic Device
years Device +
Engineering + CCM
CCM
Passed
Certificate in Passed
7 Intermediate
12 Electronic 3 years Basic Device
years Device +
Engineering + CCM
CCM
Passed
Certificate in Other Passed
7 Intermediate
13 Relevant Engineering 3 years Basic Device
years Device +
field + CCM
CCM
STANDARDS MALAYSIA 2017 - All rights reserved
NOTES:
Device Certification
complexity category Biomedical Engineering competency certifications description
Basic Active medical device Maintenance Certification. Provided by competent certifying body recognised by MOH.
(Certificate of Competency Biomedical Engineering Maintenance Level 1- Radiology and Imaging, Laboratory,
Basic Diagnostics and Therapeutic) (optional)
Certificate
BASIC
and CCM
Compulsary Competency Module (CCM)
Intermediate Active medical device Maintenance Certification. Provided by competent certifying body recognised by
A (LEVEL 2) MOH (Certificate of Competency Biomedical Engineering Maintenance Level 2 - Radiology and Imaging)
Intermediate Active medical device Maintenance Certification. Provided by competent certifying body recognised by
B (LEVEL 2) MOH (Certificate of Competency Biomedical Engineering Maintenance Level 2 - Laboratory)
INTERMEDIATE Intermediate Active medical device Maintenance Certification. Provided by competent certifying body recognised by
C (LEVEL 2) MOH (Certificate of Competency Biomedical Engineering Maintenance Level 2 - Diagnostics)
Intermediate Active medical device Maintenance Certification. Provided by competent certifying body recognised by
D (LEVEL 2) MOH (Certificate of Competency Biomedical Engineering Maintenance Level 2 - Therapeutic)
High Active medical device Specialisation Maintenance Certification in Radiology (Ionising & Non-Ionising) and
Imaging medical devices. Provided by competent certifying body recognised by MOH (Certificate of Competency
A (LEVEL 3)
Biomedical Engineering Maintenance Level 3 - Radiology and Imaging)
HIGH
High Active medical device Specialisation Maintenance Certification in Laboratory equipment and devices. Provided by
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B (LEVEL 3) competent certifying body recognised by MOH (Certificate of Competency Biomedical Engineering Maintenance Level
3 - Laboratory)
61
Table A.6. Biomedical Engineering career development matrix (continued)
62
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Device Certification
complexity category Biomedical Engineering maintenance competency certifications description
High Active medical device Specialisation Maintenance Certification in Diagnostic medical devices. Provided
by competent certifying body recognised by MOH (Certificate of Competency Biomedical Engineering
C (LEVEL 3)
Maintenance Level 3 - Diagnostics)
High Active medical device Specialisation Maintenance Certification in Therapeutic medical devices. Provided
by competent certifying body recognised by MOH (Certificate of Competency Biomedical Engineering
D (LEVEL 3)
Maintenance Level 3 - Therapeutic)
High Active medical device Specialisation Maintenance Certification in any specialisation of medical devices.
Provided by equipment manufacturer and endorsed by competent certifying body recognised by MOH
A (PTS) [Certificate of Competency Biomedical Engineering Maintenance Level 4 - Radiology and Imaging (by Medical
Device Model)]
High Active medical device Specialisation Maintenance Certification in any specialisation of medical devices.
HIGH Provided by equipment manufacturer and endorsed by competent certifying body recognised by MOH
STANDARDS MALAYSIA 2017 - All rights reserved
B (PTS) [Certificate of Competency Biomedical Engineering Maintenance Level 4 - Laboratory (by Medical Device
Model)]
High Active medical device Specialisation Maintenance Certification in any specialisation of medical devices.
Provided by equipment manufacturer and endorsed by competent certifying body recognised by MOH
C (PTS) [Certificate of Competency Biomedical Engineering Maintenance Level 4 - Diagnostics (by Medical Device
Model)]
High Active medical device Specialisation Maintenance Certification in any specialisation of medical devices.
Provided by equipment manufacturer and endorsed by competent certifying body recognised by MOH
D (PTS) [Certificate of Competency Biomedical Engineering Maintenance Level 4 - Therapeutic (by Medical Device
Model)]
STANDARDS MALAYSIA 2017 - All rights reserved
15R001R2
Motility
Calipers 10-546 Analysers, Physiologic, Peristaltic 18-780 - -
Motility, Colon/Rectum
63
Table A.7. Diagnostic equipment specialisation classification (sample) (continued)
64
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Basic Intermediate High
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Potential
Recorders, Graphic, Evoked 16-303 Cystometers 11-111 - -
Potential, Auditory
Recorders, Graphic, Evoked 18-335 Dermatoscopes - -
Potential, Somatosensory
65
Table A.7. Diagnostic equipment specialisation classification (sample) (continued)
66
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Basic Intermediate High
Physiologic
Recorders, Tape, Video 13-274 EEG Monitors 12-602 - -
Recorders,Graphic, Trend, Blood 16-271 Electrocardiographs - -
Pressure
Sphygmomanometers Electrocardiographs 11-407 - -
Sphygmomanometers 13-106 Electrocardiographs, Multichannel 11-411 - -
Sphygmomanometers, Aneroid 16-156 Electrocardiographs, 16-231 - -
Multichannel, Interpretative
Sphygmomanometers, Electronic 16-157 Electrocardiographs, 18-329 - -
Multichannel, Non-Interpretative
Sphygmomanometers, Electronic, 16-173 Electrocardiographs, Single- 11-413 - -
Automatic Channel
Sphygmomanometers, Electronic, 16-174 Electroencephalographs - -
Manual
Sphygmomanometers, Mercury 16-158 Electroencephalographs 11-467 - -
STANDARDS MALAYSIA 2017 - All rights reserved
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- - Cystoscopes, Flexible 17-144 - -
- - Cystoscopes, Rigid 17-145 - -
- - Cystourethroscopes 11-114 - -
67
Table A.7. Diagnostic equipment specialisation classification (sample) (continued)
68
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Basic Intermediate High
- - Duodenoscopes 11-359 - -
- - Duodenoscopes, Video 17-654 - -
- - Gastroduodenoscopes 11-853 - -
- - Gastroscopes, Flexible 11-857 - -
- - Gastroscopes, Flexible, Video 17-663 - -
- - Gastroscopes, Rigid 11-858 - -
- - Hysteroscopes 12-081 - -
- - Laparoscopes, Video 18-087 - -
- - Laryngoscopes, Flexible 15-075 - -
- - Laryngoscopes, Rigid, Video 23-532 - -
- - Laryngostroboscope 12-294 - -
STANDARDS MALAYSIA 2017 - All rights reserved
- - Nasopharyngoscopes 12-709 - -
- - Nephroscopes 15-591 - -
- - Proctoscopes 13-126 - -
- - Rhinoscopes 13-396 - -
- - Sigmoidoscopes 13-594 - -
- - Sigmoidoscopes, Flexible 15-057 - -
- - Sigmoidoscopes, Flexible, Video 17-664 - -
- - Sigmoidoscopes, Rigid 15-058 - -
- - Ureteroscopes 15-788 - -
- - Video Image Processors 18-037 - -
STANDARDS MALAYSIA 2017 - All rights reserved
- - Eye Equipment - -
- - Cameras, Fundus 10-551 - -
- - Corneal Topography Systems 18-038 - -
- - Coronary Optical Coherence - -
Tomography System
- - Eye Movement Monitors 12-609 - -
- - Keratomes 12-222 - -
- - Keratoscopes 16-347 - -
- - Lensometers 12-326 - -
- - Microscopes, Light, Examination, 12-537 - -
Ophthalmology
- - Ophthalmometers 12-811 - -
- - Ophthalmometroscopes 12-813 - -
- - Perimeters, Ophthalmic, Manual 16-919 - -
- - Retinoscopes 13-372 - -
- - Slit Lamps 12-281 - -
- - Synoptophores 17-535 - -
- - Tonometers, Ophthalmic 16-809 - -
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- - Flowmeters - -
- - Flowmeters, Pulmonary Function 15-965 - -
- - Laboratary - -
- - Oximeters, in Vitro, Laboratory 16-618 - -
69
70
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Table A.7. Diagnostic equipment specialisation classification (sample) (continued)
15R001R2
Pressure
- - Simulators, Multiparameter 19-030 - -
- - Simulators, Non-invasive Blood 18-107 - -
Pressure
71
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Table A.7. Diagnostic equipment specialisation classification (sample) (concluded)
- - Simulators, Sthethoscope - -
- - Spirometers - -
- - Spirometers 13-674 - -
- - Spirometers, Diagnostic 13-680 - -
- - Spirometers, Monitoring 13-679 - -
- - Television Systems - -
STANDARDS MALAYSIA 2017 - All rights reserved
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Autotransfusion Units, Blood Irrigation/Distention
Aspirators, Thoracic 10-218 17-537 17-676
Processing Systems
Irrigation/Distention
Aspirators, ultrasonic 15-756 Baths 17-233
Systems, Arthoscopic
- - Baths, Burn Lasers
73
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Basic Intermediate High
Microwave Therapy
Compression Units Dental Equipment
Systems
Microwave Therapy Systems,
Compression Units, Intermittent 10-969 Apex Locators, Endodontic 16-355 18-818
Tissue Ablation, Endometrial
Compression Units, Intermittent, Chairs, Examination/Treatment,
17-226 10-792 Surgical Instruments
Cryotherapy Dentistry
Dental Equipment Dental Delivery Units 11-165 Lavage Units, Surgical 12-306
Acrylic Curing Units, Dental 16-353 Dental Engines 11-156 Thyroid Uptake Systems
Amalgamators 10-082 Dental Hand Instruments 11-160 Thyroid Uptake Systems 16-567
Carriers, Dental, Cement/Paste, Dental Hand Instruments, Eye Equipment
21-400 16-662
Root Canal, Powered Endodontic
Dental Hand Instruments, Microscopes, Scanning 17-923
Carvers, Dental 21-012 16-666
Surgical Laser, Optical
Casting Furnaces, Dental 17-796 Handpieces, Dental 11-161 Stereotactic Systems
Stereotactic Systems, 18-177
Casting Units, Dental 10-662 Implant Unit,Dental
Neurosurgical
Stereotactic Systems, 18-181
Compressors, Medical-Air 10-972 Dialysis
Orthopedic, Surgery
Dental Handpiece Maintenance Stereotactic Systems, 20-387
Dialyser Reprocessing Units 16-018
Unit Otorhinolaryngology
Hemodialysis Unit Conductivity Stereotactic Systems, 18-053
Fume Evacuators, Dental 11-814 11-222
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Monitors Radiosurgical
Micromotor, Dental Hemodialysis Units 11-218 - -
Modular Medical Facilities,
17-955 Hemofiltration Units 15-039 - -
Mobile, Dental
Perimeters 12-993 Peritoneal Dialysis Units 11-226 - -
75
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Basic Intermediate High
Description (UMDNS) (UMDNS) Description (UMDNS) (UMDNS) Description (UMDNS) (UMDNS)
Dynamometers Drivers - -
Dynamometers 15-577 Drivers 16-868 - -
ENT Equipment Drivers, Bone Staple 10-458 - -
Trainers, Auditory 14-113 Drivers, syringe 18-092 - -
Ergometres Dynamometer - -
Dynamometer Exercise Systems,
Ergometers 11-592 17-681 - -
Computerised
Ergometers, Bicycle 10-383 Ear, Irrigator - -
Exercisers, continuous
Ear, Irrigator - -
passive motion
Exercisers, Continuous Passive
11-631 Electrosurgical Units - -
Motion
STANDARDS MALAYSIA 2017 - All rights reserved
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Balloon
Heating Units, Thermal Probe 17-181 Esophagoscopes 11-603 - -
Heating Units, Wax Scalding
Morcellators, Endoscopic 19-322 - -
Unit
77
78
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Table A.8. Therapeutic equipment specialisation classification (sample) (continued)
15R001R2
Nebulisers, Nonheated 15-045 Infusion Pumps, Syringe 13-217 - -
Infusion/Monitoring Line - -
Nebulisers, Ultrasonic 12-719 17-793
Organiser System
Photometers Injectors, Medication/Vaccine - -
79
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Table A.8. Therapeutic equipment specialisation classification (sample) (continued)
15R001R2
Tables, Operating 13-961 Nerve, Analgesic, 13-782 - -
Transcutaneous
Stimulators, Electrical, Peripheral
- - 16-252 - -
Nerve, Block Monitoring
81
82
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Table A.8. Therapeutic equipment specialisation classification (sample) (continued)
15R001R2
Warming Units, Patient, Radiant,
17-956 - - - -
Infant
Warming Units, Patient, Radiant,
17-433 - - - -
Infant, Mobile
Washers - - - -
83
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Basic Intermediate High
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Concentrators, Specimen 16-456 16-014 - -
Blood Grouping
Analysers, Laboratory, Hematology,
Diluters 16-817 - -
Blood Grouping, Automated
Analysers, Laboratory, Hematology, Cell
Diluters 15-133 18-620 - -
Counting
85
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Basic Intermediate High
Platelet Aggregation
Analysers, Laboratory, Immunoassay,
Evaporators 17-916 - -
Chemiluminescent
Analysers, Laboratory, Immunoassay,
Evaporators 15-139 16-218 - -
Fluorimetric
Analysers, Laboratory, Immunoassay,
Fluorometers 18-626 - -
Photometric
Analysers, Laboratory, Immunoassay,
Fluorometers 15-141 16-217 - -
Photometric, Enzyme (EIA)
Analysers, Laboratory, Immunoassay,
Hot Plates 16-979 - -
Photometric, Microplate Reading
Analysers, Laboratory, Immunoassay,
Hot Plates 16-287 19-939 - -
Rapid Test, Cardiac Marker
Hygrometers Analysers, Laboratory, Melting Point - -
Hygrometers 12-059 Analysers, Laboratory, Microbiology 16-608 - -
STANDARDS MALAYSIA 2017 - All rights reserved
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Pipetters Baths, Water - -
Pipetters 15-663 Baths, Freezing 15-106 - -
Pumps, Laboratory Baths, Tissue Flotation 15-107 - -
Pumps, Laboratory 15-168 Blood Cell Processors - -
87
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Table A.9. Laboratory equipment specialisation classification (sample) (continued)
Containers, Cryobiological
Timers, Other 15-312 16-534 - -
Storage
Slide Stainers 15-599 Chambers - -
View Boxes Chambers, Electrophoresis 18-548 - -
View Boxes, Microtiter 17-208 Counters - -
View Boxes, Ultraviolet 16-281 Counters, Colony 15-126 - -
Water Purification Systems Culture Media Preparators - -
Water Purification Systems 15-612 Culture Media Preparators 17-829 - -
Water Purification Systems,
14-435 Cytometers - -
Deionisation
Water Purification Systems,
14-438 Cytometers, Automated 16-582 - -
Ultraviolet
- - Cytometers, Automated, Flow 16-867 - -
Cytometers, Automated, Flow,
- - 16-503 - -
Sorting
- - Cytometers, Manual 15-112 - -
- - Cytometers, Manual, Differential 15-132 - -
- - Densitometers, Laboratory - -
Densitometers, Laboratory,
- - 15-310 - -
Liquid, Urine
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Densitometers, Laboratory,
- - 16-905 - -
Scanning Light
- - Dermatomes - -
- - Dermatomes 11-179 - -
- - Electrophoresis Systems - -
89
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Table A.9. Laboratory equipment specialisation classification (sample) (continued)
Electrophoresis Systems,
- - 18-547 - -
Capillary
- - Extractor System, Solid Phase - -
- - Extractor System, Solid Phase 15-580 - -
- - Extractors - -
- - Extractors, Plasma 15-167 - -
- - Homogenisers - -
- - Homogenisers 17-124 - -
- - Homogensers, Tissue 15-304 - -
- - Homogenisers, Ultrasonic 17-125 - -
- - Incinerators - -
- - Incinerators, Pathology 16-320 - -
STANDARDS MALAYSIA 2017 - All rights reserved
- - Incubators - -
- - Incubators, Aerobic 15-151 - -
- - Incubators, Anaerobic 15-152 - -
Incubators, Laboratory,
- - 18-013 - -
Thermocycling
- - Iontophoresis Units - -
- - Iontophoresis Units 12-185 - -
- - Iontophoresis Units, Sweat Test 15-128 - -
- - Laboratory Equipment - -
Laboratory Cutting Mill,
- - - -
Computer-Optimized
- - Laboratory, Manifolds 15-587 - -
STANDARDS MALAYSIA 2017 - All rights reserved
- - Microscope - -
- - Cameras, Video, Microscope 15-815 - -
- - Microscopes 12-536 - -
- - Microscopes, Light - -
- - Microscopes, Light, Laboratory 15-156 - -
Microscopes, Light, Laboratory,
- - 18-284 - -
Brightfield
Microscopes, Light, Laboratory,
- - 16-439 - -
Fluorescence
Microscopes, Light, Laboratory,
- - 17-440 - -
Inverted Stage
Microscopes, Light, Laboratory,
- - 16-288 - -
Phase Contrast
Microscopes, Light, Laboratory,
- - 17-439 - -
Stereo
- - Microtomes - -
- - Microtomes 15-589 - -
- - Microtomes, Cryostat 15-157 - -
- - Microtomes, Rotary 15-158 - -
- - Nephelometers - -
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- - Nephelometers 15-163 - -
- - Osmometers - -
- - Osmometers 12-842 - -
91
92
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Table A.9. Laboratory equipment specialisation classification (sample) (continued)
- - Photometers, Filter - -
- - Photometers, Filter, Automated 18-257 - -
- - Photometers, Filter, Manual 18-258 - -
- - Photometers, Filter, Reflectance 16-531 - -
- - Refractometers - -
- - Refractometers 15-169 - -
- - Refractometers, Laboratory 18-633 - -
- - Sharpeners - -
- - Sharpeners, Knife 13-551 - -
- - Sharpeners, Microtome Knife 15-179 - -
STANDARDS MALAYSIA 2017 - All rights reserved
- - Spectrofluorometers - -
- - Spectrofluorometers 15-080 - -
- - Spectrometers - -
- - Spectrometers, Mass 15-062 - -
- - Spectrometers, Mass, Laboratory 17-199 - -
Spectrometers, Mass,
- - Respiratory/Anesthetic Gas 17-416 - -
Monitoring
- - Spectrophotometers - -
- - Spectrophotometers 15-601 - -
Spectrophotometers, Atomic
- - 15-079 - -
Absorption
- - Spectrophotometers, Infrared 15-081 - -
STANDARDS MALAYSIA 2017 - All rights reserved
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Urodynamic Measurement
- - 14-307 - -
Systems
- - Automatic, Cover Slippers - -
- - Automatic, Cover Slippers 17-409 - -
93
94
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Table A.10. Radiology and imaging equipment specialisation classification (sample)
Table A.10. Radiology and imaging equipment specialisation classification (sample) (continued)
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Injectors, Contrast Media,
- - 15-284 Radiographic Units, Mammographic 12-425
Angiography
Injectors, Contrast Media,
- - 17-969 Positron Emission Tomography
Computed Tomography
Scanning Systems, Computed
95
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Table A.10. Radiology and imaging equipment specialisation classification (sample) (concluded)
Annex B
(informative)
Proposal Reference No
Submission Date
Decommissioning Cert. No
DANGER !
EQUIPMENT IS OUT
OF ORDER
EQUIPMENT
UNDER
OBSERVATION
DO NOT USE ON
PATIENT
From: …….(date, time)
To: ………. (date, time)
Annex C
(informative)
Maintenance
User related
Item/ Component considered related
consumables
consumables
Suction bottles ✓ -
Vacuum tubes ✓ -
Filters ✓ -
Reusable electrodes ✓ -
Single-use item - ✓
Annex E
(informative)
Annex G
(informative)
Signature:____________________Date:_______________ Signature:______________________Date:______________
Line Voltage L1-L2: 250.5 V Line Cord Resistance: 0.082 ohm - PASS
Line Voltage L1-GND: 252.0 V External Resistance: 0.112 ohm - PASS
Line Voltage L2-GND: 3.5 V
EUT power switch "ON". Line Voltage L1-L2: 250.0 V
Chassis Leakage (POL-R;NEU-O;GND-N): 0.7 μA - PASS Line Voltage L1-GND: 251.0 V
Chassis Leakage (POL-R;NEU-N;GND-O): 0.8 μA - PASS Line Voltage L2-GND: 3.4 V
Chassis Leakage (POL-R;NEU-N;GND-N): 0.6 μA - PASS
Chassis Leakage (POL-N;NEU-O;GND-N): 0.7 μA - PASS EUT power switch "ON".
Chassis Leakage (POL-N;NEU-N;GND-O): 1.0 μA - PASS Chassis Leakage (POL-R;NEU-O;GND-N): 1.5 μA - PASS
Chassis Leakage (POL-N;NEU-N;GND-N): Chassis Leakage (POL-R;NEU-N;GND-O): 57.9 μA - PASS
0.6 μA - PASS Chassis Leakage (POL-R;NEU-N;GND-N): 1.2 μA - PASS
Load Current: 0.026 A Chassis Leakage (POL-N;NEU-O;GND-N): 1.5 μA - PASS
Equipment Power: 6 W Chassis Leakage (POL-N;NEU-N;GND-O): 54.1 μA - PASS
Chassis Leakage (POL-N;NEU-N;GND-N): 1.2 μA - PASS
Comment: Battery is weak. Recommend to replace. Load Current: 0.046 A
Equipment Power: 11 W
END OF RECORD
Comment: Loud sound due to vibration. Need to check
further on mechanical parts.
END OF RECORD
© STANDARDS MALAYSIA 2017 - All rights reserved 111
15R001R2
Table G.1. Example of electrical safety test (EST) printed report (concluded)
Signature:_____________________Date:_______________ Signature:_________________________Date:_______________
END OF RECORD
Annex H
(informative)
Table H.1. Recommended uptime target for active medical device (continued)
.
2. Diagnostic Group Operating Operating Uptime Uptime
equipments hours hours/week equipment equipment
(Days) < 5 years 5 to10
years
Apnoea monitors C 24 7 99 % 95 %
Ambulatory ECG P 24 7 96 % 92 %
recorded and scanners
Blood pressure units C 12 6 96 % 92 %
(non-invasive inversive
electronic units)
Capnographs C 24 7 99 % 95 %
Cardiac output units P 24 7 96 % 92 %
Diagnostic radiologic C 24 7 99 % 95 %
imaging units
Electrocardiographs P 12 6 96 % 92 %
Electroencephalographs P 12 6 96 % 92 %
Electromyographs P 12 6 96 % 92 %
Endoscopes/ C 24 7 96 % 92 %
Bronscopes (fiber optic)
Evoked potential units P 12 6 96 % 92 %
Electronic thermometer P 12 6 96 % 92 %
Foetal monitors C 24 7 99 % 95 %
Nuclear medicine P 24 7 96 % 92 %
equipments
Oximetres C 24 7 99 % 95 %
Oxygen monitors and C 24 7 99 % 95 %
analysers
Phonocardiographs P 12 6 96 % 92 %
Physiologic monitoring C 24 7 99 % 95 %
systems ad monitors
Pulmonary function P 12 6 99 % 92 %
analysers
Surgical lights C 12 6 99 % 95 %
Surgical microscopes C 24 7 99 % 95 %
Transcutaneous O2 and C 24 7 99 % 95 %
CO2 monitors
Treadmills P 12 6 96 % 92 %
Ultrasound imaging P 12 6 96 % 92 %
units/systems
Vectorcardiographs P 12 6 96 % 92 %
Table H.1. Recommended uptime target for active medical device (continued)
NOTE. Operating hours and operating days are indicative only. Medical services at healthcare
institutions are provided at all times and the equipments may be used/operated at any time of the
day or available for use at any time.
Annex J
(normative)
Calculation of uptime
Uptime
Uptime target = x 100 %
Uptime + Downtime
where
Downtime is the time the equipment is unavailable for clinical use due to failure or out
of calibration.
NOTES:
1. Upgrading time is the time during which equipment is undergoing upgrading or replacement or when
the equipment is out of service for renovations or upgrading.
2. For equipment that is required only during normal office working hours, the Uptime Targets are
based on a maximum uptime of 2 340 h (i.e. 52 weeks X 45 h/week) per year.
3. For equipment that is required 24 hr every day, the Uptime Targets are based on a maximum uptime
of 8 760 h (i.e. 365 days X 24 h/day) per year.
4. For other requirements, the maximum uptime per year is determined based on the same principle.
Annex K
(informative)
Annex L
(informative)
e) 24 h on-call basis.
f) Calibration, performance,
functional and safety checks to
the manufacturer's
recommendation shall be
conducted after each repair
work.
g) Guidelines on acceptance
testing and in service testing of
equipment, Ministry of Health,
Malaysia.
h) Compliance to guidelines on
Biomedical Engineering
maintenance competency and
career development.
96 % equipment uptime
< 5 years.
92 % equipment uptime
5 to 10 years.
80 % service uptime for
common functional unit.
8) To cooperate in the Produce report on the status of the Number of reported equipment
investigation of related maintenance history of the related incident.
incidents. equipment.
b) Adequate supplies of
maintenance kits.
11) Establish a library of All equipment engineering workshop Number of service manuals not
user and service shall have a documented list of available for critical care
manuals. service manuals. equipment.
Annex M
(informative)
M.1 Introduction
Management of equipment is sustained by proper management of spare parts. Spare parts
are essential for maintaining and repairing active medical device. Accessories and
consumable components that have been described so far are necessary for maintenance and
inspection. The spare parts are classified into various categories as shown in Figure M.1
according to lifespan and purpose for use.
Components including accessories and consumables that are used for maintenance and
repair.
c) Specification: E.g. type, size, weight, voltage, name, serial number and application.
d) Number of contents: Plural quantities might be contained in one package. This may be
included in item specification.
e) Name of manufacturer: Name of manufacturer producing the spare parts. It does not
necessarily conform to the equipment manufacturer.
f) Unit price.
h) Model number.
M.6 Estimation
The following procedures are required to be followed when estimating necessary spare parts
in large hospitals.
a) Carry out the survey for utilisation of individual equipment and inventory check for spare
parts.
b) Ensure that the survey report and equipment list are the same as above.
c) Evaluate the utilisation of individual equipment items, e.g. fully utilised, partly utilised, not
utilised, malfunctioning, not working and not used (with some reasons).
e) Based on the utilisation, make a list of necessary spare parts for the concerned
equipment referring to the instruction manual, experience, knowledge of material
engineering and so on.
i) Compare the two reports and determine the kind and amount of the spare parts.
M.7 Procurement
To procure necessary spare parts, the following should be taken into account – consumption
report, selection of suppliers, contract conditions, payment and stock up to distribution. The
procurement process and limits of authority shall be based on the Medical Device Act 2012
and regulations as well as each organisations procurement policies and procedures.
M.8 Storage
The spare parts should be stored according to manufacturer’s recommendation. Spare parts
should also be easily retrievable and labeled accordingly. Spare parts should be used on first
in first out (FIFO) basis.
Annex N
(informative)
Fume hood
Training room Test equipment storage
Active medical
device out
Repair work bench
Meeting room
Active medical
device under
repair/ waiting
for part
Small meeting room
Active medical
Offices device in
Storage/Packaging
Manager area
Vendor repair
Administrator
Legend
Cleaning PPE Decontamination
Visitor
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area room
Reception area
Staff and Helpdesk
131
Figure N.2. Flowchart of workshop layout for a maximum of seven technical personnel
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Figure N.3. Example of workshop layout for a maximum of seven technical personnel
Annex P
(informative)
Job designation
Table P.1. shows the requirements of minimum designation based on category of healthcare facilities and establishment in Malaysia.
Table P.1. Requirement of minimum designation based on category of healthcare facilities and establishment
A B C D E F G
AR/
Major Minor Non Hospital/
No. Biomedical Technical Personnel HKL & state Teaching Manufacturer/
specialist specialist specialist special
hospitals hospitals Importer/
hospital hospital hospital institution
Distributor
Appointed Biomedical Engineering
1 # # # # #
Representative (ABR)
2 Specialist
#* #* #* #* * ***
3 Junior specialist
4 Senior BTP
** ** ** ** ** ***
5 Junior BTP
Total designation 5JD(1S) 3JD(2S) 2JD(2S) 2JD(2S) 2JD(2S) 3JD 3JD
Key
JD = Job Description
S = Sharing
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** Either Senior Technician or Technician
*** Manufacturer training or manufacturer authorised training
133
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Hospitals other than HKL and State Hospitals providing the 15 medical specialist services
as stated above and specific sub-specialities. Examples in this category include Hospital
Serdang, Hospital Sungai Buloh, Hospital Ampang, Hospital Putrajaya, Hospital Sungai
Petani, Hospital Taiping and Hospital Sultan Ismail Johor Bahru.
Hospitals providing limited medical specialist services from 5 to 6 core medical specialist
services such as General Medicine, General Surgery, Paediatrics, Orthopaedic,
Obstetrics & Gynaecology and Anaesthesiology.
Hospitals providing out-patient and in-patient services by the Medical Officers. The
services may include periodic visiting specialist from nearby Specialist Hospital.
e) Hospital/Special institution
f) Teaching hospital
Teaching hospital providing the core business of medical training and associated medical
services. The facilities should match the teaching requirements of the clinical specialities
offered by the hospital.
Annex Q
(informative)
Q.1 Methodology
Hospital A has decided for 10 criteria as in Table Q.1 to be used to derive prioritisation of
equipment replacement. Each of the equipment in the hospital shall be assessed based on
these 10 identified criteria and for each of the criteria assessed, a weightage score was
assigned. The findings shall be based on maintenance records (through their MMIS) and
input obtained from the user. Tables Q.2 and Q.3 give guidance on the weightage and
scoring.
Bibliography
[2] MS 2366, Guidance on the application of MS IEC 60364-7-710 for Group 2: Medical
locations
[3] MS 2582, Guidance on the setting up of haemodialysis facilities and installation and
maintenance of haemodialysis units (HDU) and system
[4] MS ISO 13485, Medical devices - Quality management systems - Requirements for
regulatory purposes
[5] MS ISO/IEC 17020, Conformity assessment - Requirements for the operation of various
type of bodies performing inspection
[6] MS ISO/IEC 17025, General requirements for the competence of testing and calibration
laboratories
[7] Private Healthcare Facilities and Services Act 1998 (Act 586)