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SIGMA (DMAIC) METHOD AND MODE FAILURE AND EFFECT ANALYSIS (FMEA)
PT. Nippon Indosari Corpindo, Tbk - Sari Roti Semarang
Group members :
Wa Ode Sardiyanti SN (16522024)
Afian Cavin Widiatama (16522007)
At the moment business people in industries in Indonesia realize that their customer
orientation will be changing towards quality. Quality in the manufacturing industry in addition
to emphasizing the products produced, must also pay attention to the quality of the
production process (Ariani, 2003). Quality improvement measures not only on the final
product, but the production process or product that is still in the process (work in process),
so that if there are known defects or errors can still be corrected. Companies must be able to
find solutions to quality improvement issues. The quality improvement method that Motorola
has used is Six Sigma. The Six Sigma concept is continuous improvement to reduce defects by
minimizing variations that occur in the production process. Hendradi (2006) stated that
General Electric (GE) as one of the companies that successfully implemented Six Sigma and
stated that Six Sigma is a high discipline process that helps in developing and delivering near-
perfect products. Six Sigma methods are carried out by DMAIC stages (Define, Measure,
Analyze, Improve, Control). FMEA (Failue Mode and Effect Analysis) is used as a quality
improvement approach to finding key priority improvements. The study was conducted
because the percentage of defects in instant noodle products reached 8.9%. This problem
resulted in not yet achieving the production target. The study aims to reduce the number of
disabled instant noodles by providing recommendations for improvements using the Six
Sigma and FMEA methods.
2. RESEARCH METHODOLOGY
The research was carried out in the production and quality control department of PT. Nippon
Indosari Corpindo, Tbk - Sari Roti Semarang. The type of research used is action research
where research is conducted to find findings for the needs of operational decision making
(Sinulingga, 2011). The object observed is sweet bread. Data collection methods used in this
study are:
a. Interviews, namely conducting question and answer and discussion directly with
the leadership and workers regarding matters relating to the topic of research, to
support the discussion of the problem
b. Company documentation, which is collecting data by recording company
documentation data relating to the research conducted
c. Observation, namely making observations directly on the production process
and the type of product defects.
The data needed are Operation Procesess Chart (OPC), Critical to Quality (CTQ), the number
of production of instant noodles A in October 2018 - June 2019, data on the number of
defective products of sweet bread in October 2018 - June 2019. The steps taken are Define :
Selection of the six sigma project, OPC depiction, definition of CTQ, Measure: Calculation of
DPMO value, σ value, determination of Critical to Quality, normality test data with kolmogrov
smirnov, determination of control limit with map np, calculation of capability process,
Analyze: Perform analysis using cause effect diagram and FMEA, Improve: Make
recommendations for corrective actions and Contro: Conduct documentation of corrective
actions.
Material
2 200
Etiquette broken thickness.
Cutter
Crushed bread machine
3 192
broken speed is not
optimal.
4 Contaminated Beat the fryer. 175
Temperature
6 Etiket rusak 168
end sealer is
not optimal
7 Etiket rusak 160
From Table 4 it can be seen the comparison of actual conditions in the company with
recommendations for improvements to reduce the defect rate of instant noodle products in
order to achieve production targets.
4. CONCLUSION
DAFTAR PUSTAKA