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HDS Confidential 4 of 8
12 Unable to resolve Depletion alert status of HDP pool
Phenomena HDP caution status that must be resolved cannot resolved actually if failure occurs at the
timing of cancellation about caution status because of decreasing used capacity after that
the HDP status changes initial caution/ drained caution/ drained status when the capacity of
HDP pool usage is over the threshold.
Severity Medium
Conditions of Occurrence The problem may occur when all following conditions are met.
1. HDP environment
2. HDP pool is created and is used until the HDP status changes to initial caution/ drained
caution/ drained status.
3. Capacity of HDP pool usage decreases under threshold of caution (i.e. Depletion alert).
4. Failure or sequential shutdown occurs at the timing of cancellation about caution status
(initial caution/ drained caution/ drained status). The failure is CHK1, controller blockade,
unexpected power off/cache data non-volatilization.
Cause If failure occurs at the timing between the clear of status notification flag and translation of
pool status, pool status doesn't change from initial caution/ drained caution/ drained status
to another status although status notification flag has already cancelled.
Affected Products/Version DF800H/M/S, V7.0/A(0870/A) or later
Fixed Product/Version Version: 0885/C or later
Category HDP
Changed Part MICRO-Disk
HDS Confidential 5 of 8
15 Micro program error[DSC]
Phenomena Micro program error[DSC] caused by the blockade of a CTL, PIN over and the PS-
OFF/ON
Severity Medium
Conditions of Occurrence The problem may occur when all following conditions are met.
1. HDP is enabled
2. Create a DP pool or growing the capacity of a DP pool.
Cause If a failure occurs during the update process of Chunks on creating/growing a pool, the
process ends even though some Chunks are not updated, eventually.
Affected Products/Version DF800H/M/S, V7.0/A(0870/A) or later
Fixed Product/Version Version: 0885/C or later
Category HDP
Changed Part MICRO-Disk
Problem ID V85-0073, V90QA009
HDS Confidential 6 of 8
18 Access lost to the LU, which executed TC/TCE pair operation
Phenomena The following phenomenon may occur at MCU when TC/TCE pair operation has been
executed during remote path blockade.
1. Access lost to the LU may occur, which executes pair operation command.
2. Pair operations may fail to the TC/TCE pair by SNM2.
3. Pair operations may fail to the TC/TCE pair by RAID Manager.
4. Reverse operation commands may fail to the TC/TCE pair from RCU.
5. Shutdown operation may not complete.
Severity Medium
Conditions of Occurrence The problem may occur when all following conditions are met.
1. TC or TCE is enabling.
2. A remote path is blockaded.
3. TC/TCE pair operation is performed to the CTL, which has the blockaded remote path,
by SNM2 or RAID Manager.
Cause The bug was found in the path alternation operation when TC/TCE pair operation command
has been executed during remote path blockade. The micro-program bug may cause the
alternation fail to the other CTL, and then the pair operation commands may be left and
SNM2 or RAID Manager detects a time-out error. An access lost to the LU, which the pair
operation have been executed, occurs because host I/Os cannot be performed caused by the
stay of the pair operation command. And also, operations of SNM2 and/or RAID Manager
for all LU fail. Host accesses to the other LU are possible.
Affected Products/Version DF800H/M/S, First version or later
Fixed Product/Version Version: 0885/B or later
Category Common
Changed Part MICRO-Disk
Problem ID V85-0053
HDS Confidential 7 of 8
20 Subsystem down when TCE pair is performed with a path failure.
Phenomena TCE pair status changes improperly after TCE pair operation is performed with a path
failure. As a result, the local subsystem down may occur due to "micro program error
[RVM]".
Severity High
Conditions of Occurrence The problem may occur when all following conditions are met.
1. TCE is enabling.
2. A remote path is blockaded.
3. TCE pair operation is performed to the CTL, which has the blockaded remote path, by
SNM2 or RAID Manager.
Cause The bug was found in the path alternation operation when TCE pair operation command has
been executed during remote path blockade.
The micro-program bug may cause the alternation fail to the other CTL, the TCE pair status
may remain improperly.
Affected Products/Version DF800H/M/S, First version or later
Fixed Product/Version Version: 0885/B or later
Category Common
Changed Part MICRO-Disk
HDS Confidential 8 of 8