BSBDIV802 Student Assessment Pack

T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)
E: admissions@newton.edu.au
W: www.newton.edu.au
Brisbane Campus: 98 Cleveland Street, Greenslopes, Brisbane QLD 4120
Melbourne Campus: Level 10, 190 Queen Street, Melbourne VIC 3000
Faculty of Business
Assessment Tool
BSBDIV802
Conduct strategic planning for diversity learning

practices
Warning – Uncontrolled when printed 1

©NC V2.3 AUGUST 2018 Next Review AUGUST 2019 | CRICOS: 03598G | RTO: 41437 | ABN: 75 609 329 973
Unit Summary
Unit Code(s) BSBDIV802

Unit Title Conduct strategic planning for diversity learning practices
Duration 8 Weeks
Total Contact Hours 160 hours
Requisites:
Pre-requisites None
Co-requisites None
Concurrent pre-requisites None
It is expected that students will have had some business
Assumed knowledge
experience within an organisation or enterprise.
98 Cleveland Street, Greenslopes QLD 4120
Campus/Location
Level 10, 190 Queen Street, Melbourne VIC 3000
Mode of Delivery Face – to – Face
Unit Learning Outcomes
Students who successfully complete this Unit should be able to:
 Plan diversity learning strategy

 Design and develop organisational diversity learning strategy
 Implement organisational diversity learning strategy
 Review organisational diversity learning and development
 Improve diversity organisational learning strategy formation
BSBDIV802 Conduct strategic planning for diversity learning practices

Assessment
a) Assessment Overview
Unit Learning
Task Outcome
Date Outcomes
Assessment Tasks S: Satisfactory
Assessed Competent (C) or Not
NS: Not Satisfactory
Competent (NC)
Assessment Task 1
Assessment Task 2
Assessment Task 3
Assessment Task 4
Trainer I declare that I believe that the evidence that I have assessed for this
Declaration: task is this student’s own work and that I have conducted a fair, valid,
reliable and flexible assessment. In addition, I have assessed this
student have provided appropriate feedback to the student.
Trainer Signature Date:
I declare that the evidence I have submitted for this unit of

Student competency is my own work. I believe that my work meets all the
Declaration rules of evidence and principles of assessment such as current,
sufficient, valid and authentic. I further declare that I have been
assessed in this unit and been provided with appropriate feedback
and I have been advised of my result. I also am aware of my appeal
rights.
Student Signature Date:
Computer access and back up
Please keep a portable back up of all your work so that you can move between computers. If access
fails at home, you can then access the internet at a local library or internet café (or work if they
permit it).
Recommended Reading Materials

 Management Theory and Practice, 6e Edition, Kris Cole, Cengage Learning, 2016.
 Managing Diversity in Australia Theory and Practice, Glenda Strachan, Erica French, John
Burgess, McGraw-Hill, 2010.
 Management Strategies and Skills, Judith Dwyer, Nicole Hopwood, McGraw-Hill, 2013

b) Submission Requirements
Assessment Task 1 – Briefing paper
Assessment Task 2 – Research and analysis report
Assessment Task 3 – Strategy design
Assessment Task 4 – Implementation and review
Student behaviour and wellbeing

Newton College (NC) has a range of policies and procedures that govern how students are expected
to conduct themselves throughout the course of their relationship with NC. These include policies on
expected standards of behaviour and conduct which cover interaction with fellow students, staff and
the wider NC community, in addition to following the health and safety requirements in the course of
their studies and whilst using facilities.
All students are expected to familiarise themselves with Newton College’s regulations, policies and
procedures and have an obligation to abide by the expected guidelines. Any student found to be in
breach may be subject to relevant disciplinary processes. Some examples of relevant expected
behaviours are:
 Not engaging in student misconduct
 Ensuring compliance with Newton College’s Anti-Discrimination, Bullying and Violence and
Sexual Harassment requirements
Plagiarism
Plagiarism is the action or practice of taking and submitting or presenting the thoughts, writings or
other work of someone else as though it is your own work. Plagiarism includes any of the following,
without full and appropriate acknowledgment to the original source(s):
 The use of the whole or part of a computer program written by another person;
 The use, in essays or other assessable work, of the whole or part of a written work from any
source including but not limited to a book, journal, newspaper article, set of lecture notes,
current or past student’s work, any other person’s work, a website or database;
Plagiarism also includes the preparation or production and submission or presentation of
assignments or other work in conjunction with another person or other people when that work
should be your own independent work. This remains plagiarism whether or not it is with the
knowledge or consent of the other person or people.
Student support
You should talk to your Trainer/Assessor or Student Services Officer, for information on student
support services available for Newton College’s students. If your studies have been adversely
affected due to serious and unavoidable circumstances outside of your control (e.g. severe illness or
unavoidable obligation) you should immediately contact student support officer, who will try and
arrange some reasonable adjustments based on the circumstances and upon approval from
Academic/RTO Manager.

Special consideration
If your studies have been adversely affected due to serious and unavoidable circumstances outside of
your control (e.g. severe illness or unavoidable obligation) you may be able to apply for special
consideration. Please speak to the student support officer or submit an application prior to the
submission date of the assessment.
Special needs
Sometimes students with a disability, a mental health or medical condition or significant carer
responsibilities require reasonable adjustments. Please contact student support officer who can
address your special needs requirements to assist you in satisfactorily completing the unit.

ASSESSMENT TASKS
NOTE: All four assessment tasks must be satisfactorily completed to demonstrate competence.
To satisfactorily complete an assessment task, every criterion in the marking guide for that task must
be met.
Assessment Task 1: Briefing paper
This first assessment task requires you to research concepts associated with organisational diversity
learning for an organisation of your choice. The following tasks require you to plan, implement and
evaluate a diversity learning strategy so you will need to negotiate access to the organisation and
both permission and authority to carry out the tasks described on the following pages.
For your chosen organisation you are to assume that you are working as the Diversity Manager at the
Global Head Office in Brisbane, Australia. The Chief Human Resources Officer has asked you to write
a briefing paper for the Board of Directors explaining some fundamental concepts associated with
organisational diversity learning.
Your assessor will assume the roles of Chief Human Resources Officer and the Chair of the Board of
Directors.
Your report should be between 400 and 600 words and must include the following.
1a A rationale for having an organisational diversity learning strategy
1b The Legislative and Regulatory requirements that apply to an organisational diversity

learning strategy
1c A description of at least three types of organisational learning and assessment strategies that
can be used to support organisational diversity learning and/or incorporate valuing and
leveraging diversity principles
Assessment Task 2: Research and analysis report
Thanks to your briefing paper, the Board of Directors now has a better understanding of the learning
required by the organisation. As a result, the Chair wants you to conduct the research and analysis
required to plan a learning and workforce training strategy.
The culmination of your research and planning will be a report for the Chair of the Board of Directors
(your assessor). Your report should be between 1500 and 2000 words and must include the
following.

2a The outcome of consultation with relevant organisational stakeholders for ideas on strategic
diversity learning requirements for the organisation. This should include identifying the
stakeholders by organisation or role, briefly describing their interest in diversity learning within
the organisation, their suggestion for diversity learning requirements and the rationale for
those.
2b A description of two different approaches to learning and workplace training directed at

supporting the valuing and leveraging of diversity. The descriptions should include the
methodology, resources required, target audiences, how they would support the valuing and
leveraging of diversity, and how the outcomes could be assessed/measured
2c An evaluation identifying which learning/workplace training approach would be best suited to

support the valuing and leveraging of diversity in the organisation and why. The evaluation
should balance the advantages and disadvantages of each approach to come to a defensible
recommendation. The evaluation must be accompanied by a plan for implementation. The
plan must contain sufficient detail for the Board of Directors to be able to make a decision on
whether to go ahead. This means a rough outline of timeframes, costs, personnel required and
other major resource considerations.
2d An analysis showing the alignment of the chosen organisational diversity learning strategy with
the human resources and learning requirements of the organisation. The analysis should
clearly identify how the chosen strategy will align with existing human resource practices and
help achieve the learning requirements of the organisation.
2e An analysis of the technological and systems requirements to support the chosen

organisational diversity learning strategy. The analysis should specify the required/desired
technologies and systems and how they contribute to the effectiveness of the learning
strategy.
2f A plan indicating how the technology and systems requirements could be acquired and
implemented. The plan should include suppliers (internal and external),
installation/implementation lead times, resources required to install/implement and an
estimate of cost.
2g Commentary on how various diversity dimensions may affect individuals and their
experiences, and inclusive social interactions within the organisation. The commentary should
explain the dimensions of diversity in the organisation (eg gender, religious beliefs, race,
marital status, ethnicity, parental status, age, education, physical and mental ability, income,
sexual orientation, occupation, language, geographic location), how those may affect
individuals representative of those dimensions in terms of their experiences with others in the
organisations and the promotion of socially inclusive interactions within the organisation. for
this commentary, choose the four dimensions of diversity that are most challenging within the
organisation.
2h Recommendations for learning that would support individual staff members recognise and
manage the effects outlined in 2g. The recommendations should focus on identifying one’s
own behaviour and its effect on others, and one’s own response to the behaviour of others.
2i A review of the organisation’s policies and procedures to determine their continuing relevance,
operational effectiveness, forward thinking and to identify any gaps. The review should focus

specifically on the relationship of the policies and procedures to organisational diversity

learning.
Assessment Task 3: Strategy Design
Your report was well received. The Board of Directors now wants an organisational diversity learning
strategy to be designed and developed.
The design will need to be signed off (endorsed) by the Chief Human Resources Officer (your
assessor).
The strategy must meet the following criteria.
3a Be clearly based on the information provided in the Briefing Paper and Research and Analysis
Report.
3b A well-defined focus on valuing and leveraging diversity within the organisation. This should be
obvious in the goals, targeted participants and targeted organisational activities.
3c A design that addresses the requirements of the following.

i. Learners – transparency in determining eligibility of participants, access to learning
during work hours, flexibility in learning activities, access to resources, instructors
and other support required to meet training outcomes
ii. Instructors – training in the training delivery requirements, access to learning
materials and resources in and outside work hours, support network among
instructors and other personnel supporting the training
iii. Organisational strategic priorities relating to diversity
The requirements of learners and instructors and how they will be addressed should be
described. Similarly, the organisation’s strategic priorities and how they will be addressed should
be outlined.
3d The strategy must identify potential changes in the organisation’s circumstances and priorities.
External and internal factors that may change the organisation’s circumstances and priorities in
terms of diversity should be identified.
3e The learning strategies must permit and promote responsiveness of the organisation to the
changes outlined in 3d. The detail of the learning strategy must be sufficiently flexible to
accommodate and respond to the changes identified in 3d. Examples would include learning
activities being initiated by context and conditions rather than by timetable.
3f The strategy must include procedures for liaising with stakeholders such as such as diversity
organisations, cohort organisations, educators, and learners to gain their feedback on the
effectiveness of the learning strategies and learning resources in achieving the organisational
diversity learning targets. Stakeholder organisations may include Diversity Council Australia,
Aboriginal Affairs, National Disability Services, NSW Council for Intellectual Disability, Federation
of Ethnic Communities’ Councils of Australia.

3g The strategy must include a procedure for monitoring and incorporating national policy issues
and system changes. The procedure must include regular scanning and analysis of the external
environment for changes that have the potential to affect the manner or success of
organisational diversity learning.
3h Assuming your strategy meets all the requirements, have the Chief Human Resources Officer
(your assessor) sign off (endorse) the plan. The recommendations and plan must be logically
based on the information provided in 2d – 2i. They should address methodology, technology,
resources, people, targets, timeframes, and potential benefits to be gained from the changes.
Assessment Task 4: Implementation and Review
Your plan has been endorsed and you now must implement the organisational diversity learning
strategy. This will require the cooperation of your chosen organisation. This requires the following to
be implemented in a work environment.
4a Implement the organisational diversity learning strategy as planned and endorsed. In

particular, ensure the learning strategy supports valuing and leveraging diversity and is
appropriate to organisational and regulatory requirements.
4b Source diversity learning resources suitable for the desired learning outcomes and compliant
with international, national, industry, workplace and regulatory requirements. For example, if
the learning outcome relates to the target cohort (eg LGBTI), the resources should be from
an organisation known to represent the interests of that community (eg ACON).
4c Validate the organisational assessment tools and methods to ensure they are consistent with
the learning and wider operational needs.
This assessment task also requires you to review and report on the learning strategy. After a period
of time (between 3 and 6 months) agreed to by your Chief Human Resources Officer (your assessor)
you are to report on the following. Your report should be between 600 and 800 words and is to be
presented to the Chief Human Resources Officer (your assessor).
4d Feedback from the stakeholders such as diversity organisations, cohort organisations,

educators, and learners, on the effectiveness of the learning strategies and learning
resources in achieving the organisational diversity learning targets.
4e Feedback from internal relevant stakeholders summarising the contribution of the learning
strategy to the achievement of the organisation’s diversity-related strategic goals and how
that was measured.
4f Recommendations for updating policies and procedures outlining which require amendment,
the nature of the changes, and why. The “why” should reflect the feedback gained through
4d and 4e.

4g An evaluation of the entire implementation process, identifying successful aspects and

aspects that require improvement. The evaluation should describe the following.
i. The extent to which the original goals were achieved, the proportion of targeted
participants who engaged in the strategy and how well the targeted organisational
activities supported the learning (refer to 3b)
ii. Whether the needs of the learners and instructors were met (refer to 3c).
4h Commentary on the performance of resources used. The commentary should include
feedback from the users, cost-benefit (if applicable), re-usability, and other factors that
would influence a decision to continue with the same resources or seek alternatives.
4i Commentary on the performance of people supporting the learning strategy. The
commentary should include feedback from persons involved in the learning and consider the
intended role of each support person, the extent to which they were able to carry out that
role, whether others may have been more suitable or better positioned in the organisation,
and any other factors that would influence a decision to continue with the same people,
provide intervention, or seek alternatives.
4j A plan for improving the diversity organisational learning strategy on the assumption it will
be continued.
4k The plan (4j) is to be presented to the Chief Human Resources Officer (your assessor) as a
document as well as an oral summary at a mutually agreed time and place (can be via
electronic communication such as Skype).

APPENDIX E: Third party report
Name of workplace/business _________________________________________
Name of workplace supervisor _________________________________________
Position/Role of workplace supervisor ___________________________________
I verify that as part of their employment or during their work placement in our organisation,
the learner _____________________________________ implemented the organisational
diversity learning strategy as planned and endorsed in Assessment 3g
Signed: ____________________________________ Date: ____ / ____ / 20 ____

Signature of workplace supervisor



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T: +61 731 280 176 (Brisbane) | +61 3 9640 0057 (Melbourne)

Conduct strategic planning for diversity learning

Warning – Uncontrolled when printed 1

Unit Code(s) BSBDIV802

 Plan diversity learning strategy

BSBDIV802 Conduct strategic planning for diversity learning practices

Warning – Uncontrolled when printed 2

Trainer Signature Date:

I declare that the evidence I have submitted for this unit of

Student Signature Date:

Computer access and back up

Recommended Reading Materials

BSBDIV802 Conduct strategic planning for diversity learning practices

Warning – Uncontrolled when printed 3

Student behaviour and wellbeing

BSBDIV802 Conduct strategic planning for diversity learning practices

Warning – Uncontrolled when printed 4

BSBDIV802 Conduct strategic planning for diversity learning practices

Warning – Uncontrolled when printed 5

Assessment Task 1: Briefing paper

1a A rationale for having an organisational diversity learning strategy

1b The Legislative and Regulatory requirements that apply to an organisational diversity

Assessment Task 2: Research and analysis report

BSBDIV802 Conduct strategic planning for diversity learning practices

Warning – Uncontrolled when printed 6

2b A description of two different approaches to learning and workplace training directed at

2c An evaluation identifying which learning/workplace training approach would be best suited to

2e An analysis of the technological and systems requirements to support the chosen

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specifically on the relationship of the policies and procedures to organisational diversity

Assessment Task 3: Strategy Design

The strategy must meet the following criteria.

3c A design that addresses the requirements of the following.

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Assessment Task 4: Implementation and Review

4a Implement the organisational diversity learning strategy as planned and endorsed. In

4d Feedback from the stakeholders such as diversity organisations, cohort organisations,

BSBDIV802 Conduct strategic planning for diversity learning practices

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4g An evaluation of the entire implementation process, identifying successful aspects and

BSBDIV802 Conduct strategic planning for diversity learning practices

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APPENDIX E: Third party report

Name of workplace/business _________________________________________

Name of workplace supervisor _________________________________________

Position/Role of workplace supervisor ___________________________________

Signed: ____________________________________ Date: ____ / ____ / 20 ____

BSBDIV802 Conduct strategic planning for diversity learning practices

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BSBDIV802 Conduct strategic planning for diversity learning practices

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Signed: ________________________________ Date: / / 20