Академический Документы
Профессиональный Документы
Культура Документы
1. Communication
2. Emergency Preparedness and Business Continuity
3. Environmental Stewardship and Sustainability
4. Finance and Business
5. Human Factors
6. Leadership and Strategy
7. Operations and Maintenance
8. Project Management
9. Quality
10.Real Estate and Property Management
11.Technology
Communication—Communication plans and processes
for both internal and external stakeholders
Emergency Preparedness and Business Continuity—
Emergency and risk management plans and procedures
Environmental Stewardship and Sustainability—
Sustainable management of built and natural
environments
Finance & Business—Strategic plans, budgets, financial
analyses, procurement
Human Factors—Healthy and safe environment,
security, FM employee development
Leadership and Strategy—Strategic planning, organize
staff and lead organization
Operations and Maintenance—Building operations and
maintenance, occupant services
Project Management—Foresight in management of all projects
and related contracts
Quality—Best practices, process improvements, audits and
measurements
Real Estate and Property Management—Real estate planning,
acquisition and disposition
Technology—Facility management technology, workplace
management systems
The definition of facility management, EN15221-1,
provided by the European Committee for Standardization
(CEN) and ratified by 31 European countries is:
Help desks may be used to book meeting rooms, car parking spaces and
many other services, but this often depends on how the facilities
department is organized.
It may be split into two sections often referred to as "soft" and "hard"
services. Soft would include reception, post room, cleaning, etc. and hard
the mechanical and electrical services.
Tendering / Procurement