SIS – DBS Parts

Integrator
How Do I setup and use
Contents - Links
• SIS Web - Downloads
• Network SIS – Downloads
• Network SIS – SIS.cer Import
• Network SIS – Certificate Installation
• Network SIS – Server Name Mismatch
• SIS DVD – Integration Files
• Integration Preferences
• Stop Integration – Switch SIS
• Integration Process
• More Help and Troubleshooting
Information
SIS Web Setup - Downloads
For integration to work, two files need to be downloaded from SIS Web.
Click on the Downloads link from the Main Menu of SIS Web.
 Parts Integrator Install File

A Single file may be downloaded to setup parts integrator in SIS

Web and Network SIS. Download the file and run the executable
to install parts integrator. The additional info link provides
access to the individual files needed for parts integrator.
 Network SIS Setup – Integration Software –
Individual Downloads
Find the Integration Software Title and click on the Additional Info link in
the Addition Information column.
SIS Web Setup – Integration Software - Downloads
• Read all information on the page.
• Click the sisjwapi.exe link to begin the download and installation
process. Note: If the targeted workstation is running Window NT
operating system, make sure Service Pack 6A or greater is installed
before installing the SISJWAPI.exe.
• Follow the
instructions to
determine if you
need to download
the java plug-in.
If installation is
necessary, click on
the jplugin link to
begin the
download and
installation
process.
• See the end of this
document for
troubleshooting
information.
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Network SIS Setup - Downloads
For integration to work, four files need to be downloaded from Network
SIS. Click on the Downloads link from the Main Menu of Network SIS.
 Parts Integrator Install File

A Single file may be downloaded to setup parts integrator in SIS

Web and Network SIS. Download the file and run the executable
to install parts integrator. The additional info link provides
access to the individual files needed for parts integrator.
 Network SIS Setup – Integration Software –
Individual Downloads
Find the Integration Software Title and click on the Additional Info link in
the Addition Information column.
 Network SIS Setup – Integration Software –
Individual Downloads
• Read all information on the page.
• Click the sisjwapi.exe link to begin the download and installation
process. Note: If the targeted workstation is running Window NT
operating system, make sure Service Pack 6A or greater is installed
before installing the SISJWAPI.exe.
• Follow the
instructions to
determine if you
need to download
the java plug-in.
If installation is
necessary, click on
the jplugin link to
begin the
download and
installation
process.
• See the end of this
document for
troubleshooting
information.
Network SIS Setup – Downloads - - Certificates
Find the SIS Certificate Title and click on the Additional Info link in the
Addition Information column.

Read the additional information. Save the

certificate file to the hard drive - left click with
the mouse and select Save. Note where you save
the SIS.cer file.
Network SIS Setup – Certificate Import

1.Double click the SIS.cer file.

2. Select Install Certificate.

Network SIS Setup – Certificate Import

3. Select Next.

4. Select Automatically
select the certificate store
based on the certificate
type. Select Next.
Network SIS Setup – SIS.cer Import

5. Select Finish.
Network SIS Setup – SIS.cer Import

6. Select OK.

7. Select OK to exit
SIS.cer import.

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Security Alert When First Accessing SIS Network

This dialog may be displayed when you first access or SIS

Network if the IE option “Warn if changing between
secure and not secure mode is selected.” Selecting the
checkbox on this dialog will eliminate future warnings.

This dialog will be displayed when accessing SIS

DVD or SIS Network to verify the HTTPS
certificate. This dialog will always contain the
warning that the name on the security certificate
does not match the name of the site (even after
the certificate has been installed). You must
select yes to access SIS. This is for Java Version
1.31. Refer to the Java 1.42 section for that alert.
Network SIS Setup – Downloads - Certificates
Find the SISCertificateInstall.exe Title and click on the Additional Info link
in the Addition Information column.

Read the additional information. Save the

certificate installer file to the hard drive - left
click with the mouse and select Save. Note
where you save the certificate installer file.

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Network SIS Setup – Certificate Installation

Double Click the SISCertificateinstall.exe

file to begin installation.

1. Select OK.
Network SIS Setup – Certificate Installation

2. Select Next.

3. Select Finish.

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Java Plug-in 1.3.1_10 Permissions Dialog

This dialog is displayed when using the 1.3.1_08 plug-in

requesting permissions to run the SIS integration applet.
Select grant always to prevent this window from appearing in
the future.
 Java Plug-in 1.4.2_04 Permissions Dialog. Java 1.5
is compatible with 2005B Network SIS
This dialog is displayed when using the
1.4.2_04 plug-in requesting permissions
to run the SIS integration applet to warn
the user that the hostname on the
certificate does not match the name on
the certificate. Select yes to continue.

This dialog is displayed when using the

1.4.2_04 plug-in requesting permissions
to run the SIS integration applet. Select
always to continue.

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 SIS DVD Files – The integration files are installed
automatically during installation of SIS DVD.
sisjwapi.exe and Java 1.3 are installed automatically – if necessary, follow the
directions below to find out what version of Java is installed. SA requires 1.3
and is not affected by the SIS DVD integration software install.
Java Plug-in
The Java plug-in enables SIS to communicate with the external application (i.e. DBS, DBSi,
Service Advisor). For integration, it is necessary to have a Java plug-in. If you already
have version 1.3 or higher, you do not need to proceed.

Perform the following steps to determine what version of the Java plug-in that is
currently installed:
1. Click on the Start button on the Windows taskbar.
2. Go to the Settings menu option.
3. Go to the Control Panel Option.
4. Click the Add/Remove Programs menu option.
5. Scroll through the list of currently installed programs. If the Java 2 Runtime
Environment or Java plug-in program is listed and the version number is greater than or
equal to version 1.3 you do not need to install the Java plug-in. If a version prior to 1.3
is installed, neither of these programs is listed or you need a different version you will
need to install the Java plug-in.
If you need the Java plug-in, navigate to the following URL to retrieve an appropriate plug-in:
http://jplugin.cat.com
If sisjwapi.exe is needed, go to the SIS Web main menu and select downloads. Then
select the integration software listing and select Additional information.
SIS DVD, SIS Web and Network SIS – Preferences
After integration files have been installed, they have to be started before
integration will work. Click on the Preferences link on the bottom left hand
side of the SIS Main Menu to set integration startup options.

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 Setup - Preferences
Scroll down to the Integration Preferences part of the page. There are three options
for staring integration.
1. Auto- Choosing this option will start and stop integration automatically when the
user starts and stops SIS Web.
2. Prompt- Choosing this option will cause a prompt to be displayed (Graphic 2)
each time the user starts SIS Web.
3. Do Not Start- Choosing this option will allow the user to start integration manually
when integration is desired. Click on the Start Now link to start integration
manually.

Graphic 1

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Graphic 2
 Stop Integration – Switch to different SIS Access.
1. If it is necessary to switch SIS access methods after
integration has been started, close all open browser windows.
2. Start the desired method of SIS and start integration.

Icon will look different

dependant upon the
version of Java
Java icon in the system tray. Be running.
sure it disappears before Java 1.3 Icon
opening another SIS access Java 1.4 Icon
method and starting integration.

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 Integration Process
• After SIS is started, Start DBS; enter DBS page CRTSHPRQ (for parts
counter sales the DBS page would be CRTCTRSL).
• Press CF5 to produce a shop req.
• Before attempting integration be sure that:
– SIS has been launched.
– the integration software has been downloaded and is started.
– only one version of SIS is running (make sure only one SIS version is
running and not SIS DVD or SIS Network as well).

SIS Must Not Be

Timed out before
starting the
Integration Process.
Make sure SIS is
active by selecting a
search in SIS before
starting the
integration process.
Integration Process
• Input "Delivery Loc" & "Instructions"
• Verify "Store" (should be store where order is coming from, this could change for
field tech)
• Input "Ordered By" field (should be tech's 4 digit ID, this will allow analysis of
ordering and returns by technician)
• Press CF6 for Parts Entry/Review
Integration Process
Press CF2 for Parts Integrator
Integration Process
• Type in the Serial Number if desired. (Serial number will be passed to
SIS Web.)
• Option 1 is the default "Process Parts List in SIS" . Press the enter key
to start the integration process.
Integration Process
Select the link for the desired component.
Select the Part Identification link.
Select the link for the desired group to view the parts consist list.
Integration Process
• Select the parts needed by clicking in the Qty box.
• After selecting all of your parts, click the “Add to Parts List” button.
• Click on the “View Parts List” button.
Integration Process
• Confirm the parts list is correct.
• Click the Process List button to send the parts to DBS.
Integration Process
• Once the “Process List” button has been selected, you will be asked if you want
to continue working in SIS.
• Click "Yes" to return to the parts list page in SIS Web. A “Return” button will be
available to return to DBS.
• Click "No" to return to DBS; the parts will be shown on the Parts Entry & Review
Screen.
Integration Process
• Press CF7 to finish the document.

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 Troubleshooting Information
• You cannot open SIS Network with integration and then switch over to SIS
Web directly in the same browser to perform integration. The same is true for
SIS DVD and SIS Network or SIS Web.
• Minimize/Maximize functionality does not work correctly within NACD
Infocast. SIS may not maximize after starting integration in DBS.
• The integration applet will not work with the 1.5.x version of the Java plug-in
• Non-engine/non-machine arrangement numbers passed from DBS to SIS will
cause the no equipment configurations page to be displayed in SIS.
• Do Not Run SIS in the same browser session as Service Advisor when the
default Java plug-in is different than that required by Service Advisor
• Make sure SIS is active before starting the integration from DBS. SIS Web
times out in 30 minutes. DVD and Network time out in four hours. Select any
link in SIS to make sure SIS is active and before starting integrator in DBS.
• It may be necessary to create an exception for port 6000 in the XP firewall.
Access to parts integrator may have been denied previously if the XP firewall
was active the first time integrator was used. Instructions follow.

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 XP Firewall Exception Steps

Windows XP will display the above box the first time SIS
parts integrator is used and the Windows XP Firewall is
ON. The user should select Unblock.
 XP Firewall Exception Steps
If the user clicked on Keep Blocking –
It will be necessary to create a Firewall exception to allow
Port 6000 to communicate with DBS.
Go To Windows Control Panel and open Security Center
and then select Windows Firewall.

Security
Center
 XP Firewall Exception Steps
If the user clicked
on Keep Blocking –
Don’t Allow
exceptions must not
be selected. We will
create an exception in
the next step.
Select the Exceptions
Tab.
 XP Firewall Exception Steps

Select Add Port

 XP Firewall Exception Steps

Type Parts Integrator for the name and type 6000 in the Port
Number box. Then Select OK. Select OK in the Windows
Fireball window.
(Port 6000 is the default installation setting. Ports may vary at
your dealership.) END
 Troubleshooting Information
• Check for newer versions of stored pages should be set to
check on every visit to the page. Go to Tools in the Internet
Explorer menu bar. Select Internet Options, General Tab,
Settings on the Temporary Internet Files section.

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Troubleshooting Information

A SIS user may see the caution window above if SIS and
DBS experience a time out of 1 second or more while
the list is processing. Select OK to continue. The
integration process should have completed
successfully and the user can ignore the caution.

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 More Help Information
• Webex Recording of Using the Parts integrator is located on the
KN at https://kn.cat.com/know.cfm?id=110703
• KN Training Material Folder (Expand to view all articles:
https://kn.cat.com/cat.cfm?id=5090&ke=1#currentKE
 More Help Information
• For more information on parts lists,
preferences, integration, or any other topic,
please see the SIS Web Online User's Guide.
– Access it from the Help link on the bottom left hand
of the SIS Web Main Menu.

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