MALLA REDDY INSTITUTE OF MANAGEMENT

IT APPLICATIONS FOR MANAGEMENT

MBA I YEAR I SEM

UNIT –III

INFORMATION SYSTEMS PLANNING AND DEVELOPMENT

FILL IN THE BLANKS:

1) ______________________ is a set of long-range goals.

2) _______________________ is the entire set of activities needed to construct and

information system.

3) ____________ Tools automate many of the tasks in the SDLC.

4) Case tools that provide links between upper CASE and lower CASE tools are
called _______________ tools.

5) The _______________ is the fundamental element in OOA &D.

6) __________________ is a practice where a company purchases a product or

services from another company.

7) Example of outsourcing is ____________________________

8) A DFD is also known as ________________

9) _______________ systems stores definitions and descriptions of the data used in

an organization information system.

10) There are ___________ types of prototyping models.

11) SDLC stands for _______________________________

12) _______________________ is used to specify problems & decisions.

13) CSF stands for ________________

14) _________ is used to define critical success factor.

15) ___________________ analysis is a method of analyzing the process in the

system.

16) ________________________ provides a way to acquire information

describing application requirements.

17) RAD stands for ___________________.

18) CASE stands for _____________________________.

19) A DFD consists of a series of _____________ joined by _____________.

20) ______________________ is a repository of the elements in a system.

21) __________________ Phase is used to test the system inputs, processes

and outputs to make sure they work correctly.

22) BSP stands for _________________

23) ____________ spend most of their time in the beginning stages of the
SDLC, talking with end-users, gathering information, documenting

24) The ____________ determines whether the project should go

forward.

25) Actual programming of software code is done during the ____________

step in the SDLC.

Answers:

1. IS strategic plan 6. Outsourcing

2. System development 7. Application service

providers(ASPs)
3. CASE
8. Bubble chart
4. Integrated CASE
9. Data dictionary
5. Object
 10.Two 19.Bubbles , lines

11.System development life cycle 20.Data dictionary

12.Business system plan 21.Testing

13.Critical success factor 22.Business system plan

14.CSF 23.System analysts

15.End/Means 24.Feasibility assessment

16.Application Prototyping 25.coding

17.Rapid Application Development

18.Computer Aided software

Engineering

MULTIPLE CHOICE QUESTIONS:

1. How many steps are in the systems development life cycle (SDLC)?

A. 4 D. 10
B. 5
C. 6

2. The first step in the systems development life cycle (SDLC) is:

A. Analysis. C. Problem/Opportunity Identification.

B. Design. D. Development and Documentation.
3. Most modern software applications enable you to customize and
automate various features using small custom-built “mini programs” called:

A. macros. C. routines.
B. code. D. subroutines

4. The organized process or set of steps that needs to be followed to

develop an information system is known as the:

A. analytical cycle. C. program specification.

B. design cycle. D. system development life cycle

5. How many steps are in the program development life cycle (PDLC)?

A. 4 D. 10
B. 5
C. 6

6. The make-or-buy decision is associated with the ____________ step in

the SDLC.

A. Problem/Opportunity Identification C. Analysis

B. Design D. Development and Documentation

7. In the Analysis phase, the development of the ____________ occurs,

which is a clear statement of the goals and objectives of the project.

A. documentation D. design
B. flowchart
C. program specification

8. Actual programming of software code is done during the ____________

step in the SDLC.

A. Maintenance and Evaluation C. Analysis

B. Design D. Development and Documentation

9. Enhancements, upgrades, and bug fixes are done during the

____________ step in the SDLC.

A. Maintenance and Evaluation D. Development and Documentation

B. Problem/Opportunity Identification
C. Design

10. The ____________ determines whether the project should go

forward.

A. feasibility assessment C. system evaluation

B. opportunity identification D. program specification

11. Technical writers generally provide the ____________ for the new
system.

A. programs C. analysis
B. network D. documentation

12.____________ design and implement database structures.

A. Programmers C. Technical writers

B. Project managers D. Database administrators

13.____________ spend most of their time in the beginning stages of the

SDLC, talking with end-users, gathering information, documenting
systems, and proposing solutions.
A. Systems analysts D. Database administrators
B. Project managers
C. Network engineers

14.____________ manage the system development, assign staff, manage

the budget and reporting, and ensure that deadlines are met.

A. Project managers C. Graphic designers

B. Network engineers D. Systems analysts

15.____________ is the process of translating a task into a series of

commands that a computer will use to perform that task.

A. Project design C. Systems analysis

B. Installation D. Programming

16. Debugging is:

A. creating program code. D. creating the algorithm.

B. finding and correcting errors in the
program code.
C. identifying the task to be computerized.

17. Translating the problem statement into a series of sequential steps

describing what the program must do is known as:

A. coding. C. creating the algorithm.

B. debugging. D. writing documentation

18. Translating the algorithm into a programming language occurs at the

____________ step of the PDLC.

A. Debugging C. Testing and Documentation

B. Coding D. Algorithm Development
19. The problem statement should include all of the following EXCEPT:
A. input. D. storage.
B. output.
C. processing.

20. The problem statement includes the ____________, which lists specific
input numbers a program would typically expect the user to enter and
precise output values that a perfect program would return for those input
values.

A. testing plan
B. error handler
C. IPO cycle
D. input-output specification

21. Which of the following automate and standardize all types of IT management best
practices, from initial configuration to ongoing fault management and asset tracking?

A. Virtualization tools

B. Virtual reality tools

C. Policy-based resource-management tools

D. Policy-based service-level-management tools

22. Which of the following is in correct order?

A. Identify potential vendors, choose the vendors and packages, evaluate vendors and
packages

B. Negotiate a contract, determine the evaluation criteria, evaluate vendors and packages

C. Choose the vendor and package, negotiate a contract, establish a service level agreement

D. Determine the evaluation criteria, identify potential vendors, establish a service level
agreement

23. Acquisition of information systems refers to buying, leasing, or building.

A. True

B. False
24. In a typical eight-stage SDLC the stages:

A. may never overlap

B. use the waterfall method

C. may overlap and can go backward more than one stage

D. may never go backward

25. When we discuss conversion from an older system to a newer we usually discuss
four approaches. They are called:

A. Parallel, Direct, Pilot, Phased

B. First, Second, Third, Fourth

C. Upstream, Downstream, mid –stream, last stream

D. Concurrent, side-by-side, subset, implementation

26. One component of a typical RAD System might include:

A. reusable components

B. a non-GUI development environment

C. no reusable components

D. no code generators

27. In Extreme Programming (XP) the Programmers:

A. never work in teams.

B. never work with the “customer”

C. always work in teams

D. program independently, elaborately designed programs, often in different programming

languages, and then they merge them all together

28. In component based development components are described as:

A. many little programs pieced together

B. self contained packages of functionality that have clearly defined, open interfaces

C. the exact opposite of “plug and play”

D. designed to inhibit code reusability

29. Systems of IT failure usually collapse due to a lack of cooperation by business

partners.

A. True

B. False

30. Utility Computing consists of three types of value-added services and two layers of
tools.

A. True

B. False

31. Virtualization, Policy-based resource management and Policy-based service-level-

management tools are all tools that must be seamlessly integrated to create a:

A. web-based system

B. successful Utility Value Proposition

C. database environment

D. SOAP

32. A tool that a Systems Analyst could use to create a data-flow diagram on a
computer instead of drawing it manually is called:

A. a Java Tool

B. a CODE Tool

C. a CASE tool

D. an HTML based approach

33. An approach to software quality is to implement software development standards

such as:

A. Standards 2003
B. CASE 2001

C. ISO 9000

D. ISO Y2K

34. An Object-orientated (OO) system begins with the task to be performed with no
aspects of the real world to be modeled.

A. True

B. False

35. This document is sent to potential vendors inviting them to submit a proposal
describing their software package and how it would meet the company's needs.

A. SLA

B. RFP

C. ASP

D. SME

36. The inaccessibility of state data in an object is referred to as

A. messaging.

B. encapsulation

C. inheritance

D. data hiding

37. Use of outside contractors or external organizations to acquire IT services is called

A. connecting
B. . prototyping

C. outsourcing

D. acquisition

38. The main difference between an outsourcer and an ASP is that an outsourcer will
manage application servers in a centrally controlled location, rather than on a customer's
site.

A. True

B. False

39. In the acquisition process of a general IT application, the second major step is

A. testing, installation, and integration

B. operation and maintenance

C. IT architecture

D. identifying, justifying, and planning

40. IT ____________ is the conceptualization of how the organization's information

objectives are met by the capabilities of the specific applications.

A. Infrastructure

B. Architecture

C. Technology

D. Information

41. Which of these systems processes large amounts of data for routine transactions?

A) knowledge systems
B) decision support systems
C) expert systems
D) none of the above

42. Which of these is not considered to be a primary role of a system analyst?

 A.agent of change
B. programmer
C. supporting expert
D. consultant

43. the most important characteristic of a systems analyst is:

A. Problem solver.
B. Programmer.
C. Project manager.
D. Communicator.

44. During which phase of the SDLC should the analyst determine the who, what, where, when,
and how of the current system?

A. analyzing the system

B. designing the system
C. evaluating the system
D. none of the above

45. In which phase of the SDLC is the user interface devised?

A. analysis phase
B. study phase
C. design phase
D. test phase

46. System maintenance is performed in response to:

A. business changes.
B. hardware and software changes.
C. users' requests for additional features.
D. all of the above.

47. Another name for an encyclopedia that is used to store all project information is a:

A. manual.
B. repository.
 C. dictionary.
D. CASE tool.

48. Which of the following methodologies uses elements of competing methodologies?

A. Project Champion
B. ETHICS
C. Soft Systems
D. Multiview

49. Which of the following is an advantage of mounting an application on the Web?

A. the possibility of 24-hour access for users

B. creating a system that can extend globally
C. standardizing the design of the interface
D. all of the above

50. Wireless ecommerce is called:

A. wcommerce.
B. small scale systems.
C. ERP.
D. mcommerce.

Answers

1. c
2. c
3. a
4. d
5. b
6. b
7. c
8. d
9. a
10. a
11. d
12. d
13. a
14. a
15. d
16. b
17. c
18. b
19. d
 20. a
21. C
22. C
23. A
24. C
25. A
26. A
27. C
28. B
29. A
30. B
31. B
32. C
33. C
34. B
35. B
36. B
37. C
38. B
39. C
40. D
41. D
42. B
43. A
44. D
45. C
46. D
47. B
48. D
49. D
50. D

SHORT ANSWER QUESTIONS:

 1. Decision table 11.SDLC

2. CFS method 12.Testing

3. Decision tree 13.Technical feasibility

4. Fixed asset system 14.Business system planning

5. Planning 15.End/Mean analysis

6. Problem definition 16.End-User Development

7. Prototype 17.Outsourcing

8. Re-engineering 18.RAD

9. System analysis 19.DFD

10.Systems development 20.Data Dictionary

ESSAY QUESTIONS

1. Explain the various stages of SDLC.

2. What is prototyping? List out the advantages and disadvantages of

prototyping?

3. What are the major reasons for using structured methods in system analysis
and design?

4. What is Rapid Application Development? How can it help system builders?

5. Explain the following

i) DFS’s

ii) Decision Table

iii) Data Dictionary

6. What is outsourcing? Under what circumstances it should be used for building

information systems?