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MSEDCL
End User Training Manual
Ver. 1.0
User: Zone-EE(CGRF)
Contents
1. Check point is whether SAP GUI is installed on your Personal Computer. If not
installed then you have to install this GUI on your PC.
This is your
1. Use Transaction Code ZTRCGRFC. The transaction will be in Create mode by default.
The screen shows below.
4. Based on the Redressal date entered and Date of registration, radio buttons Redressal in 60 days and
Beyond 60 days will be defaulted automatically through the system.
5. Decision in favour had a drop down of Pending, MSEDCL,Consumer, Remand ,Dispose.
6. Based on each every decision you will find input fields and fill it in a proper way.
7. Once all the details are entered the transaction will be saved, against a Case ID.
I f any details saved needs to be changed then we can change the details in Change Mode.
Shown below.
When you click on this icon you will direct to T-code CV01N for uploading documents which creates and
saves according to the case id.
If you want to see the document which you uploaded it will be in display mode/change mode.
8. The details of the cases redressed against a particular CGRF will be retrieved against case id’s: