CHAPTER – 01

Introduction to SAP QM

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 Introduction to SAP QM
SAP is an enterprise-wide Business Software Package designed to
integrate each area of a business.

Through SAP, all business processes can be fully integrated with

each other. This means that all the businesses processes in the
company are "inter-connected" in the SAP system, and changes in
one department or process would have an impact on other
departments.

 SAP is as an on-line, Real Time system. Thus, information

pertaining to the business is up-to-date and available for others
to use immediately and take action when required.
 SAP act as a single source and set of information.
 SAP is a leading enterprise package software in the market
 There are many modules in SAP like SAP SD, MM, PP, QM, FICO,
PM, WM and HR, etc. which are interconnected with each
other.

1.1 What is SAP QM or Quality Management?

SAP QM is a key module of SAP ERP and can be used for following
Quality planning
 Basic master data for Quality Management
 Inspection planning using inspection plans of materials, which
brings standardization of quality planning.
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Quality assurance
 SAP Quality inspection is performed through inspection lot
processing. During this process quality results are captured,
and usage decision is taken to accept or reject the inspection
lot.
 Quality certificates of analysis

Quality control
 In SAP QM Quality notifications the root cause analysis is done
for the identified defect.
 SAP QM information system is where you can analyze various
reports like vendor evaluation, a list of quality notification,
quality charts, etc.

1.2 SAP QM- Business Processes

(01).- Quality Management in Procurement
SAP Quality Management is fully integrated with the purchasing and
Inventory Management process.

It consists of receiving inspection wherein material is received

against the purchase order. Inspection lot is triggered if the material
is flagged for quality check.

Quality results are entered against master inspection characteristics.

Whether the results are within/out of tolerance limits, based on that
usage decision (accept/reject inspection lot) is taken.
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Stock posting from quality to other stock categories needs to be
done subsequently in SAP system.

(02).- Quality Management in Production

SAP Quality Management is used to connect with the production
and Inventory Management process.

It describes "In process inspections" where inspection lot is triggered

on production order release.

In "inspection after production", inspection lot is triggered after

goods receipt is posted from production order.

"In process inspections" are not relevant to inventory whereas

inspection after production involves stock posting from quality to
other stock categories.

This process describes inspection lot processing wherein quality

results are entered against master inspection characteristics. Usage
decision (accept/reject) is taken depending on the quality results.

(03).- Quality Notifications

In this process, you can see how defects found during a quality
inspection are analysed and captured in a SAP quality notification.

Here, we do record the root cause analysis of the problems found

during inspection to avoid its re-occurrence.

For SAP QM in-process inspections also, we can raise internal quality

notification and record our problem analysis.
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1.3 Benefits of SAP QM
SAP QM provides lot of benefits for any company at various levels,
for example through:

 Quality integration with procurement and production and

hence more control over the process.
 Planning support ( usage of inspection plans )
 Monitoring of vendor and customer complaints by
implementing corrective tasks in SAP QM quality notifications.
 Automation of quality certificates which are printed during
sales delivery to customers.

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