HR & Compliance Services 

ULTIPRO OVERVIEW

Human Resource Information System

(HRIS) Overview
UltiPro is our Human Resource Information System or HRIS, where employees can:  

● Review job and compensation history 

● Update in-case of emergency contact information 
● Add and update direct deposit information  
● Manage their benefit elections 
● Manage time off requests (for hourly employees only) 
● Complete and view performance reviews 

Please remember that it is ultimately the employee’s responsibility to ensure that the most 
up to date information is in UltiPro.  

Logging into Your UltiPro Account 

Resetting Your Password 

Updating Your Employee Contact Information 

Adding Your Educational Background Information 

Tracking Previous Employment 

Viewing Organization Charts 

Logging into Your UltiPro Account

Depending on your start date, it may take up to two (2) weeks from your first day for us to 
activate your UltiPro account. If you are logging in for the first time and are not able to access 
your account, please be patient as we process your new hire set up. If you have additional 

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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questions, please reach out to our HR Help Desk for assistance.  

● From a new browser window, navigate to UltiPro’s Login page. 

○ UltiPro’s Homepage:​ ​https://e23.ultipro.com/ 
○ We recommend bookmarking this website for future reference.  
● Enter your username and password and select Log In: 
○ Default Username: Company/School issued email address 
○ Default Password: ​birth year followed by last 4 digits of SSN (yyyy####) 
● The first time you log into UltiPro you will be asked to: 
○ Change your password and  
○ Select three (3) security questions. Your answers to these questions are case 
sensitive.   
● Most features will be available from the Menu tab at the top of any UltiPro page. Click 
on Menu tab to view links to the features of each tab.  

Resetting Your Password

If you have forgotten your UltiPro password, you will have two (2) attempts to re-enter your 
login before your account is locked. Click ​here​ to be directed to the UltiPro Password Reset 
Toolkit. 

If your account becomes locked, or you forget your password, you have two (2) options for 
resetting your password. 

1) Create an IA to send to the HR Help Desk Queue containing 

a) Users name 
b) Home or office location 
c) When they were locked out/how long has this been an issue 
2) Call the Help Desk and request an UltiPro password reset. This can be accomplished 
over the phone in less than 5 minutes in most cases.  
HR Help Desk:​ 1-855-330-INFO, Option #4 

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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Updating Your Employee Contact Information

Only work numbers entered into UltiPro are imported into Connexus. Learning Coaches and 
students cannot access an employee’s cell or home phone numbers unless you share that 
information or manually enter those numbers into Connexus®. 

If you mark your home or any added phone numbers as “Private” in UltiPro, you prevent 
those numbers from being seen by employee in the UltiPro directory. 

You will not be able to utilize the MIS, School Support, or HR Service Desks until your UltiPro 
profile contains both a cell phone number and alternate email for verification purposes.  

Updating Contact Information (Name, Address, Work Phone)

Please follow the steps below to add your work number in UltiPro as well as verify that your 
contact information is current. Be aware that employees are responsible for updating their 
personal information within UltiPro. 

Address & Name Changes-​ If you are making changes to your address or name, it may take a 
few days for this information to take effect. Before these changes are reflected in UltiPro, HR 
Services has to verify and approve the revisions for Payroll and Benefits documentation.  

● Use the ​Myself ​tab to navigate to the ​Personal ​section. 

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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● Navigate to the​ Things I Can Do​ section, off to the right.  

○ Listed here are all the employee contact fields that you can update. For 
example, use the Change Name, Address, or Telephone link to update your 
work number.  

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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● Click the Pencil Icon (located in the upper right corner) to Edit the information 
○ From the Edit button you make changes to all of your Contact Information. We 
recommend that you verify that the information we have on file is correct. 
○ Navigate to the ​Alternate email​ field and enter your personal email address. 
○ Scroll to the bottom of the page to update the ​Telephone ​field. Fill in your 
work number as well as extension. If you do not have an extension, please 
leave this field blank.  

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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● Click Save. A confirmation page will show up and list Approver Level 1 as HR Help 
Desk. This is just to alert HR that contact information has been changed. Again click 
Save. 

Adding Your Educational Background Information

The steps below outline how to add your educational background information to UltiPro.  

● Use the ​Myself ​tab to locate ​Education ​section. 

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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● Click the ​Add ​button to the right of the page. 

● Use the drop down next to ​School ​to locate your college or university. 
○ If your school does not appear in the list, create an IA for HR Services to have 
your school added.  

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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● Enter all applicable information: 

○ Enter the date range of your attendance.  
○ Click the box next to Graduated if you graduated with a degree   
○ Fill in how many years you attended this Educational Institution 
○ Select your major 
■ If your major does not appear in the list, create an IA for HR (System 
HRIS (UltiPro Web)) and HR will add it for you. 
○ Enter the location/campus you attended 
○ Enter level/degree you achieved at this Educational Institution 
○ GPA or Rank are optional for you to fill in 
○ Enter any certification information (such as subject areas) in the Notes section. 

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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● Once you have entered all applicable information click the ​Save ​icon. 
● If you attended multiple schools or have achieved more than one degree, repeat these 
steps to add additional educational information. 

Tracking Previous Employment

Tracking Previous Employment for Certificated Employees

In order to provide accurate information for state reporting, HR Services needs to collect all 
previous education related employment history for school staff.  

Please note that it is ​mandatory ​for all certificated employees and optional for 
non-certificated staff to add education related previous employment experience to UltiPro. 

● From your UltiPro homepage, access the ​Myself​ tab navigate to ​Careers & 
Education​.  

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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○ From the Careers & Education page, select ​Previous​ ​Employment​. 

● Select the ​add​ button to enter your first employment record.  

○ Only enter employment records related to your educational experience. 
● Complete all required fields. 
○ Employer: List ​School Name​ and in parenthesis note if the school was 
(Private, Public, Higher Ed or Other) 
○ From and To: Use ​July 1 to July 1 for an entire school year​ or use the 1​st​ of 
the month if the day is not given​[M1]  
○ Position: List the general position type you held, either ​Teacher, Counselor​ or 
Administrator​. 
○ Location: List the ​state abbreviation 
○ Salary and Reason for Leaving: Leave blank 
○ Notes: If you held a part-time position, please note PT in the Notes field 
otherwise leave this field blank. 

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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● When all required fields have been entered click ​save​. If you have additional previous 
employment records to add, repeat the above process. At any time you can go back 
into each record to make any updates or changes.  

Tracking Previous Employment for Certificated Employees

● From your UltiPro homepage, access the ​Myself​ tab navigate to ​Careers & 
Education​.  
○ From the Careers & Education page, select ​Previous​ ​Employment​. 

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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Complete all required fields, using the following notes as guidance: 

● Employer: Enter Company name 

● From and To: Enter actual dates of employment 
● For multiple years at one employer, use one record for each position you held. For 
example, if you worked at one employer from 2002-2009 and your position was AP 
Specialist throughout that period you should create only one employment record. 
However, if your position was AP Specialist from 2002 to 2005 and AP Supervisor from 
2005 to 2009 you should create two employment records, one for AP Specialist and the 
other for AP Supervisor. 

● Position: Enter the title of the position you held. 

● Location: List the state abbreviation. For employment outside the US, list as City, 
Country. 

● Salary and Reason for Leaving: Leave blank. 

● Notes: If you held a part-time position, please note PT in the Notes field otherwise 
leave this field blank. 

● If you have not been employed prior to your position with Connections, enter the 
information as follows: 

○ Employer: N/A 

○ From: 9/1/14 

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.  

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○ To: 9/1/14 

○ Notes: No experience prior to Connections 

When all required fields have been entered click save. If you have additional previous 
employment records to add, repeat the above process. At any time you can go back into each 
record to make any updates or changes. 

Viewing Organization Charts

To locate a guide to viewing organization charts click ​here​. 

For questions, please contact the ​HR Help Desk:​ 1-855-330-INFO.