The Sak Production Manual

TSC(THE SHOPPING CHANNEL) PACKING/SHIPPING GUIDELINES

Item Packaging & Marking - Follow SAKIT guidelines. Only the EXCEPTIONS are listed.

1. Testing: Onsite inspections maybe required. Vendor will be advised if required.

Inspection will be done:
a) By third party designate
b) At TSC
c) At Vendor’s facility
2. Sample: Samples should be packaged in exactly the way they will be sold.
a) All fashion and accessory sample purchase order items, must have a white item label (no
larger than 1”H x 2” w) affixed to a tag with a swift tag gun, attached to the inner
care/fabric label.
b) The label must have the fill TSC item # and full product description from the TSC
purchase order # with a font size of 10pt and either a UPC/EAN-13 or code 39 barcode.

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c) Samples must be shipped to the following address:
The Shopping Channel
59 Ambassador Drive
Mississauga, ONTARIO CANADA L5T 2P9
Attention: Enter Buyer’s Name/Buying Team
PO #
d) The sample must be in a separate box and the outside of the master carton must be
labeled with neon colored label stating “SAMPLE”

e) TSC will not be held accountable as the Importer of Record.

f) TSC must have a commercial invoice that includes
i. PO Number

ii. Unit Value and Currency (must be the same as selling price to TSC)
iii. Country of Origin (where manufactured)
iv. Full description
v. A copy of the Commercial Invoice must be e-mailed to tsc.logistics@tsc.rogers.com at
the time of shipping.

3.1 Fashion and Accessories

 When poly bags are used with a thickness of less than one mil (1/1000 inch) having an
opening size of five inches or more, the poly bag must have the suffocation warning in both English and
French per Health Canada government regulations.
 Individual items with the same TSC Item #, requires uniform customer/retail packaging.
 All packaging should be compliant with Canadian and Government Regulations and Acts such as
Consumer Packaging and Labelling Act, http://laws- lois.justice.gc.ca/eng/regulations/C.R.C.,_c._417/.
It is the vendor’s responsibility that the products sold meet and satisfy all Canadian regulations. TSC
does not validate items meet regulations or make recommendations.
 Hangers are not to be used for fashion or accessories unless requested by the TSC buying team. The
individual garments should be folded in a consistent manner, sealed in a poly bag that snugly fits around
the garment (as shown below) so that it does not shift in transit, with our label requirements (barcode
and full human readable TSC Item

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#) on the outside of the poly bag. The items must be then packed into a corrugated master carton as
per our carton requirements, and have the required Master Carton Label as outlined in section 3.3.

The individual garments

should be folded, sealed in
a poly bag that snugly fits
around the garment so that
it does not shift in transit

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3.2 Product Labelling Requirements

3.2.1 Product Labelling (STOCK ORDERS) Requirements

All saleable items must be individually labelled with The Shopping Channel’s complete item number
including style, size and color codes as provided on the Purchase Order in the description column. No
other source should be used to obtain The Shopping Channel item number (including but not
limited to e-mails, phone conversations and PO worksheets). The label must be in human readable
format and in bar code format (as described below). Other key criteria include;

 One label is preferred (2 labels (item / bar code) are acceptable)

 Minimum size of the label: 1” x 2” (exceptions if product size is limiting)
 Minimum font size is 10 point (exceptions if product size is limiting)
 All labels are to be affixed to each individual saleable item being shipped to the end user
customer.
 Each individual item, regardless of packaging type, must have an approved barcode label that
is visible, and located in the same area for uniformity on the outside of the packaging. The
barcode must be placed in a visible area located on the exterior of the packaging (carton, bag)
so the item can be scanned without having to open up the carton/bag.
 If multiple items with UPC barcodes are configured to create a kit, and/or new item, the item
must also have a unique and approved barcode label on the outside of the packaging.
Individual items in a kit with existing UPC’s, not matching the UPC for the kit, must be covered
or not easily seen through the packaging. The new item number must meet the product label
requirements detailed within the compliance guide.
 Labels cannot cover key product information.

 In the event the product is of irregular shape or oversized (e.g. furniture), with no flat surface to
securely affix the bar code label, a secure tag is to be used to affix the label to the product
package.
 In the event the product package is small (e.g. Jewellery) to accommodate the label, it should
be repackaged in a carton or polybag that can accommodate the label where possible
 No retail pricing information on the labels is permitted

3.2.2 Product Bar Code

All products flowing through TSC’s Distribution Centre are required to be barcoded to facilitate
receiving and shipping. The label should be placed on a flat surface on the saleable item to allow
scanning by a RF gun. In recognition of the varied capabilities of our vendor base, we offer two
options.

3.2.3 UPC/EAN-13
The UPC/EAN-13 bar code is an industry standard format. Information regarding UPC/EAN-13 bar
codes is readily available on the internet.

A unique UPC barcode must be assigned for every TSC item number, style and size. If an additional
Purchase Order is made and the TSC item # is changed on the PO, the barcode must be changed too.
Ensure you are referencing the latest version of the Purchase Order.

Sample UPC barcode

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Human Readable
Item 272347GRYXXL Item # with minimum
font size 10 point

3.2.4 Code 39 Standard

The Code 39 Barcode Symbology standard is an acceptable alternative if the UPC/EAN-13 standard
is not available. Code 39 is a common barcode type used for various labels such as name badges,
inventory and industrial applications. The symbology of the Code 39 character set consists of barcode
symbols representing numbers 0-9, upper-case letters A-Z, the space character and the following
symbols: - . $ / + %. The Code 39 barcode is the easiest of the alpha-numeric barcodes to use and is
also known as the 3 of 9 Barcode, Code 3 of 9 and Barcode 39. If the Code 39 barcode cannot be
prepared in house, reach out to a local print shop/printer that can help in sourcing or producing the
labels.

Vendor Partners can generate a code 39 barcode of The Shopping Channel’s item number
with no spaces and prefixed by 3 A’s (AAA). The item number is communicated via the
Purchase Order process and should include style / size information where applicable. If the
TSC item # has a “/” in the TSC item #, include the “/” in the barcode data. Ensure you are
referencing the latest version of the Purchase Order.

For example: 2732347 GRY S/M = AAA272347GRYS/M

272347 GRY XXL = AAA272347GRYXXL

If the barcode numbers/letters (data) are shown on the label, another human readable TSC
item
# is not required.

Barcode Data

If the barcode data is not shown, as in the example below, a human readable TSC item # is
required. The Human readable TSC item #, as in the example below may have spaces.
Human Readable TSC item #

If the barcode data is shown on the label, another human readable TSC item # is not required
as in the example below. Please either have the barcode numbers/labels (data) or Human
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readable TSC item # only as in the examples above.

Human Readable TSC item #

Barcode Data

If merchandise is received with no scannable barcode, a barcode that is not located on the
outside of the item or item packaging, incorrect bar code or incorrect product label, a non-
compliance fee will be issued.

E-mail TSCOnboarding.LOGISTICS@tsc.rogers.com to have your barcode tested for barcode format,

or for more information regarding TSC’s labelling and packaging requirements. Ensure that
the full TSC item # is used for the barcode data and the human readable is as listed in the
Description column on the PO.

3.3 Product Cartons (Master Cartons)

The Master Carton label must be affixed to the top right corner of the major panel or the widest side of
the master carton. Palletized carton must have labels facing out.

Position of Master Carton label on Carton

All cartons must be labeled with the following information;

 Shipper name & address
 Consignee name & address
 6 Digit PO number without 0’s in front of number
 6 Digit TSC Item Number plus size and/or color code
 Quantity
 The Shopping Channel’s Item Bar Code
 Carton number for complete shipment (e.g. 1 of 500, 2 of 500)

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Master Carton label Sample

The below is an example of a Master Carton label. The above information must be on the Master
Carton label. Minor format changes are acceptable.

Additional Carton Requirements:

 Cartons must meet NMFC strength requirements

 Cartons must be new, sturdy, and able to withstand normal handling for shipping to end
consumers via the postal and courier system network
 Cartons should be able to withstand normal compression that occurs in a conveyor system with a
minimum bursting strength of 200lbs per square inch (18kg/m) to prevent crushing.
 Cartons must be sealed with ONE type of tape. Do not use staples, wire, straps or bands unless
The Shopping Channel Logistics department grants prior written approval
 Cartons should NOT be tied together in bundles with strings, straps, bands, or wire
 Cartons should not weigh more than 40 lbs. (18kg) unless the product itself weighs more
 Do not ship bulk merchandise in envelopes, jiffy, burlap or plastic bags
 For items of a fragile nature, or cartons that cannot be stacked, please mark carton with
“FRAGILE”, “DO NOT DOUBLE STACK” or similar warnings
 Do not use foam “peanuts” as filler. Do not use loose filler in cartons to fill empty space in cartons
unless The Shopping Channel Logistics Department grants prior written approval
 Large and odd shaped saleable items, such as carpets and furniture, must be packaged to withstand
delivery to consumer via a courier or delivery company. The packaging material must be sturdy and
durable (wrapping an article in a poly bag is not suitable)
 The product should snugly fit into the cartons.

Unless approved by TSC logistics department, cartons must not contain multiple Shopping Channel
Item Numbers and/or Purchase Orders. Mixed cartons may be approved by TSC logistics if the quantity
ordered does not fill the master carton.

If approved, cartons containing multiple item numbers and/or Purchase Orders must be labelled
indicating the details of the mixed carton including;
 Shipper Name & Address
 6 Digit PO number’s
 Shopping Channel 6 Digit Item Number’s plus size and/or color code if applicable
 Vendor item number’s, if applicable
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 Quantity of each Item Number

 Shopping Channel Item Bar Codes
 Carton number (e.g. 1 of 2, 2 of 2)
 Dividers (cardboard) to be used inside carton to separate each purchase order and/or item
 A neon colored label stating “MIXED” must be attached to the mixed carton(s)

Maximum Carton Dimensions

The maximum carton dimensions are for multi-packed items (multiple single items in a master
carton). Single items that exceed the maximums such as large furniture and fitness equipment are
excluded.

3.4 Pallets
Each pallet must have a pallet label that is visible from the outside of the pallet. The pallet label must
have the following information;
 Ship to address
 Ship from address
 The Shopping Channel Purchase Order number(s)
 The Shopping Channel item number(s) and quantities

Pallet Label Sample

The below is an example of a Pallet label. The above information must be on the Pallet label but
minor format changes are acceptable.

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Pallets must meet the following specifications;

 All goods must be palletized except for (Overseas) FOB direct import shipments.
 All pallets must be standard 40” x 48”, wooden, four-way pallets with front & back braces.
 Pallets should be in good working order without missing strips, protruding nails, cracks
 The Shopping Channel does not participate in pallet exchange programs (i.e. CHEP/CPC)
 Goods must be stretch wrapped, with clear wrap, to the pallet and stacked in such a manner to
ensure that the goods arrive and can be offloaded safely, intact and undamaged.
 Product should not overhang the pallet.
 Mixed pallets must be identified as such by applying a neon label outlined on the previous page and
each item number and quantity must be noted on each carton.
 Maximum pallet height is 60” to fit our warehouse racking system.
 For a shipment of more than one Purchase Order, same product should be loaded onto the same
pallet whenever possible as The Shopping Channel stores product by item number rather than by
Purchase Order.
 If a mixed pallet is required, there should be a single TSC Item # per layer (whenever possible).
Layers should be separated by a sheet of paper / corrugate.
 Shipments with small carton quantities (less than 10) can be shipped un-palletized (i.e. Jewellery).
Logistics Department approval is required for non-palletized shipments over 10 cartons.
 Palletized freight must be delivered by trucks that are at dock level. In the event the truck is not at
dock level, the driver must carry boxes into the receiving area of the warehouse. Clearly note special
handling on the Booking Form sent to the logistics department. An additional charge may be
assessed by the carrier for special handling.
 Do not use fillers such as empty cartons or boxes to make pallets stackable. A non-
compliance fee will apply to absorb the costs of handling and disposal.
 Double stacking pallets are an expectation during transportation, unless shipment loaded as a FTL
(Full Trailer Load) shipment.

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All pallets must be standard 40” x 48”, wooden, four-way pallets with front & back braces.

3.8 Overseas Shipment Instructions

All terms are FOB (Free on Board- Port)
The Shopping Channel only accepts Express BOL (Bill of Lading) also called, Sea Waybill.
For container shipments (FCL), only 40’ or greater containers are to be utilized. If there are any
exceptions granted to this standard method of shipping FCL, the exception must be approved by your
category Logistics Specialist.

3.9 Shipping Documents

3.9.1 Packing List
The Shopping Channel requires a packing list for all shipments. The following information on the
packing list is MANDATORY

 Ship Date
 The Shopping Channel 6 digit Purchase Order number(s)
 The Shopping Channel 6 digit item number(s) including color and/or size if applicable
 The Shopping Channel item description
 Quantity Shipped
 Total Cartons and Pallets
 Total units with breakdown of size / color / special unique feature
 Weight of Shipment

Two (2) copies of the packing list must be placed in, or attached to the lead carton, carton # 1, in a
clear pouch. The lead carton must be marked for easy identification. The “Lead Carton(s)” should be
the last carton(s) placed on the truck. Specifically for Full Container Load shipments, 1 carton of each
item must be at the tail by the doors for custom inspection purposes. The Packing Slip should be on the
lead carton at the back (tail) of the container facing the doors.

3.9.2 Commercial Invoices(for TSC)

The Commercial Invoice must state;

1. The Shopping Channel’s 6 digit purchase order number(s)

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2. The Shopping Channel’s 6 digit item number(s) including color and/or size if applicable
3. General description of each item (not abbreviations)
4. If shipping textile products the fabric content must be shown by %. For example, 67% Nylon,
33% Spandex, and whether knitted or woven
5. Canadian H.S number
6. Quantity of each item
7. The currency of sale
8. Unit cost of each item
9. Extended cost of each item
10. The Country of Origin (where manufactured) for each item
11. List shipping terms. The name of the vendor’s Customs Broker for DDP shipments from USA
and overseas

3.9.3 Canadian Customs Invoice (CCI)

All fields must be filled in clearly legible block letters.
“How-to” Complete a Canadian Customs Invoice at www.tsc.ca/go/VendorShipping

3.9.4 General Certificate of Origin (non NAFTA)

The Certificate of Origin must be on a Company or Government Chamber of Commerce
Letter-head and state:

 The Shopping Channel’s 6 digit Purchase Order Number

 The Shopping Channel’s 6 digit Item number including color and/or size if applicable
 Quantity
 Country of Origin (where manufactured) of the product
 % amount of vendor selling price of the finished product originating in that country
 For apparel cut and sewn in the USA or Mexico with textile fabric originating from a non-
NAFTA country.

3.9.5 NAFTA Certificate of Origin

 All fields must be filled in clearly legible block letters
 Field 6 must show full 10 digit HS classification number
 Authorized signature must be the person who would assume full responsibility for information
provided on this certificate
“How-to” fill out a NAFTA Form is located at www.tsc.ca/go/VendorShipping

3.9.6 Exporter’s Certificate of Non-originating Textile Goods

An Exporter’s Certificate of Non-originating Textile Goods is required for apparel cut and sewn in the
USA or Mexico with textile fabric originating from a non-NAFTA country
A Sample Form is located at www.tsc.ca/go/VendorShipping

3.9.7 Express Bill of Lading (Also may be called a Sea Waybill)

The Express Bill of Lading (Sea Waybill) must state:
 Shipper’s name and address
The Shopping Channel A
Division of Rogers Media Inc.
59 Ambassador Drive, Mississauga, ONTARIO, CANADA, L5T2P9
Notify Party is:

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The Shopping Channel

6885 Kennedy Road, Mississauga, ON L5T 2Z2 Canada
 Delivery address: (Unless pre-arranged delivery to other location) The
Shopping Channel National Distribution Centre
6885 Kennedy Road, Mississauga, ONTARIO, CANADA, L5T 2Z2
 Description of the products shipped
 Purchase Order number
 Total number of cartons
 Total number of skids (if applicable)
 Total weight of the shipment
 For Hazardous Goods - a contact name and telephone number (if applicable)
 The name & telephone number of the vendors customs broker (for DDP shipments from the
USA)

Appendix D: Shipment Booking Form – Canada and the USA

Please fill in form electronically on Excel. (Total Cartons, skids, weight and cubed weight are
automatically calculated).

An electronic copy of the booking form is located at www.tsc.ca/go/VendorShipping

SHIPMENT BOOKING FORM - CANADA & USA

E-mail Completed form to: tsc.logistics@tsc.rogers.com or Fax to (905) 362-7960
Shipping
Type of Shipment: Courier Terms: A Picked up by The Shopping Channel
(Choose one) Tracking # EXW (EX Works)
LTL (Less than truck load) Ready Date (dd/mm/yyyy):
Ready Time:
FTL (Full truck load) Named Place of Pick up:
B Vendor Prepaid Delivered
Other: Delivery Date (dd/mm/yyyy):
Carrier Name/Contact #:

Shipper/Pickup Contact Information:

Vendor Name:
Shipper Company Name:
Address: Standard Dock Height Loading? YES NO**
**If no, tailgate charges will be charged back to vendors account
Contact Name: Hazardous/Special Transportation Handling? YES

Phone #/E-mail Address Special Loading Instructions:

Are Skids Stackable? YES NO For Apparel & Accessories HANGERS YES NO

Nafta Applicable? YES NO

(Goods either produced or w holly manufactured in USA or Mexico)

Samples must be sent seperately to 59 Ambassador Drive, M ississauga, ON Pallet Dimensions (Carton Dimensions if sending by Courier)
PO Shipped # of Master Height Cubed Wt.
TSC PO # Complete? Y/N Cartons # of Skids Length (inches) Width (inches) (inches) Weight (lbs.) (lbs.)
0
0
0
0
0
0
GRAND TOTAL 0 0 0 0

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5.1 Appendix E: Shipping Booking Form – Overseas

Please fill in form electronically on Excel. (Total Cartons, Skids, Weight and Cubed Weight are
automatically calculated).

An electronic copy of the booking form is located at www.tsc.ca/go/VendorShipping

SHIPMENT BOOKING FORM - OVERSEAS

E-mail Completed form to: tsc.logistics@tsc.rogers.com or Fax to (905) 362-7960

Courier Shipping
Type of Shipment: Terms: A Picked up by The Shopping Channel
(Choose one) Tracking # FOB (Freight On Board) Buyer Pays for Transportation of the Goods from Port
Ready Date (dd/mm/yyyy):
LCL (Less than container load) Ready Time:
Named Place of Pick up:
B Vendor Delivered
FCL (Full container load)
DDP (Delivered Duty Paid) Freight & Duty Paid by Vendor

DDU (Delivered Duty Unpaid) Freight Paid by Vendor, tSC pays Duty
Other: Delivery Date (dd/mm/yyyy):

Carrier Name/Contact #:

Shipper/Pickup Contact Information:

Vendor Name:
Shipper Company Name:
Address:

Contact Name:
Phone #/E-mail Address Special Loading Instructions:

Samples must be sent seperately to 59 Ambassador Drive, M ississauga, ON Carton Dimensions

Cubed
PO Shipped # of Master Height Wt.
TSC PO # Complete? Y/N Cartons CBM's Length (inches) Width (inches) (inches) Weight (lbs.) (lbs.)

0
0
0
0
0
0
0
0
GRAND TOTAL 0 0 0 0

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5.6 Appendix F: Expeditors Shipper Letter of Instruction (SLI) – Overseas

EXPEDITORS INTERNATIONAL OCEAN

THEVENDOR CERTIFIES THATTHEPARTICULARS IN THEFACEHEREOFARECORRECTAND AGREES TOTHETERM AND CONDITIONS SETON EIOHBL OR FCR
GOODS WILL BERECEIVED BYEIOFOR STORAGE, CONSOLIDATION, FORWARDINGOR SHIPMENT, PER INSTRUCTIONS OFITS PRINCIPAL.

1.SHIPPER (Name and Address) A/C CODE: BOOKING NO.

B/L NO.

TEL:
FAX: E-MAIL:
2.CONSIGNEE (Name and Address) A/C CODE: ALSO NOTIFY: (Name and Add A/C CODE:

TEL:
FAX: E-MAIL:
3.NOTIFY PARTY (Name and Addres A/C CODE: 4. SHIPPER INSTRUCTION:

INITIAL CARRIER 5.PLACE OF RECEIPT

EXPORT CARRIER (Vessel, voyage) 6.PORT OF LOADING

7.PORT OF DISCHARGE 8. PLACE OF DELIVERY 9. OCEAN FREIGHT 10. INCOTERMS

PREPAID / COLLECT
PARTICULARS FURNISHED BY SHIPPER

11.MARKS AND NUMBERS / 12.NOS OF 17.GROSS

13.DESCRIPTION OF PACKAGES AND GOODS WEIGHT 18.MEASUREMENT
CONTAINER NUMBERS PACKAGES
KGS CBM

PO#

*Please provide all necessary information, chop and sign on this booking form. Thanks!
FOR OFFICE USE ONLY II. OPERATION III. DOCUM ENTATION

BOOKING INFORM ATION 1. M ode: WC / IPI / M LB / OCP / SEA-AIR 1. Issue HBL/ FCR

1. Receiving Date/ Time . 2. M oving Type: CFS / CFS CFS / CY CY / CY 2. B / L Release In .

First Call Contact . 3. HBL Routin POD Final Dest ination To Doors (Y/ N) 3. Loading Report YES/ NO.

Content . 4. M BL Routin POD Final Dest ination To Doors (Y/ N) 4. Collect Document s Yes / NO Pouch To

5. Selling Rate US$ / US$ / Collect ( 1/ 3 ) ( 2 / 3 ) ( 3 / 3 )

2. Second Call Contact . 6. Freight Cost US$ / US$ / 5. Credit A / C YES / NO # .

Content . 7. Commodity Classif icat ion . 6. Freight Calculat ion:

8. Cargo Pick up YES/ No Where: HK/ PRC Using truck / drayage Ocean Freight x = US$

3. Booking Release Contact . Charge US$/ HK$ Paid By Shipper / Consignee (4461) x CBM = HK$ .

9. Export Declarat ion YES/ NO . Charge US$/ HK$ . CFS Charges

4. Booking Advice YES/ NO. Paid By: Shipper/ Consignee. Documents Fee (4467) .

10. Storage Charge US$/ HK$ Paid By Shipper/Consignee THC (4464) .

5. Other information . 11. Others . Ot her YES / NO ( with Attached)

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Miscellaneous Information
 Goods must be available to ship by “Ship Date” on PO
 Goods must be delivered on or before the ‘Date Required” on PO
 No style, colour or size substitutions are permitted (unless agreed to in writing by TSC)
 An updated purchase order to reflect the changes must be received by the TSC buying
team.

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