GBS Learning Portfolio

Building the Next Generation of Leaders

Our Learning & Development portfolio in GBS was designed to help you develop the right capabilities needed
to grow into your role and progress towards your career aspirations. It will continue to be updated with new
content as our organisation evolves and new capabilities are required in the business.

Used in conjunction with the Leadership & Functional Capabilities Assessment and the GBS Critical Experiences,
it will allow you to identify the best learning interventions to address your strengths and development needs.

We invite you to make use of the opportunities available and never stop learning!

Business Partnering
Self Leadership
Risk & Compliance FINANCE
Management Functional Skills
People
Process Design & Leadership
Improvement
Project & Change
Core GBS Management Functional Communicating
with Impact
Data Analytics &
Capabilities Insights Proficiency
HR Functional
Skills Leadership Internal
Technology & Digital
Facilitation
Agent

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GBS Learning Portfolio
Develop your GBS Capabilities

Core GBS
Learning Intervention Audience Delivery Type Duration Delivered by
Capabilities

Factory Tour All employees On-site / virtual tour 0.5 day Operations team

Business Partnering Adding Shareholder Value G34-G36 Classroom Training 2 days HEWM Partners

Business Partnership G31-G33 Classroom Training 2 days GBS Internal Facilitators

Risk & Compliance Management SOX / Business Controls workshops All employees Classroom Training TBC Compliance Team

Problem Solving (#AIM) All employees Classroom Training 1.5 hours #AIM Team
Process Design & Improvement
Continuous Improvement - TBC TBC – Pending development of Global Continuous Improvement framework for GBS

All employees based on

Project Management Essentials development need
Online Learning 2 days LYNDA

Project & Change Management Project Management for Practitioners G33 – G36 Project Managers Certification Program 3 / 5 days External Provider

Change Management All employees Classroom Training 1-2 days GBS Internal Facilitators

All employees based on

Data Analytics (Essentials / Advanced) development need
Online learning 2 days LYNDA
Data Analytics & Insights
All employees in target roles
Power BI (Excel heavy users)
Classroom Training 1 day GBS Internal Facilitators

Office 365 All employees Online Learning Varies LYNDA

RPA & Digital Transformation Awareness All employees Online Learning Varies UiPath / LYNDA
Technology & Digital Agent
All employees in target roles UiPath / other external
RPA, VB.Net (RPA Team)
Online Learning Varies
provider
GBS Learning Portfolio
Develop your Functional Capabilities

Functional
Learning Intervention Audience Delivery Type Duration Delivered by
Proficiency

All GBS Finance employees Classroom Training + External Provider /

Intermediate / Advanced Accounting based on development need Online Learning
2-3 days
LYNDA

All GBS Finance employees Classroom Training + External Provider /

Budgeting & Variance Analysis based on development need Online Learning
3 days
LYNDA

Professional Certifications Certification

G35 - G36 in target roles Varies External Provider
ACCA | CIMA | IOFM | ACT Program

G34 - G36 in target roles

Sourcing Academy Classroom Training 3 days BAT Internal Facilitators
FINANCE Functional Skills (Procurement)

G36 HiPo and recently

Finance Excellence Programme promoted G37 in GBS Finance
Classroom Training 5 days MTP

Senior Finance Transition Programme G37 HiPos & G38 in GBS Finance Classroom Training 5 days Kaplan

Other Finance Functional Learning All GBS Finance employees Classroom Training /
Varies Varies
(on demand) based on development need Online Learning

Finance Virtual Classrooms All GBS Finance employees Online Learning Varies BAT Finance Webinars

Interviewing Skills Target roles (Recruitment Team) Classroom Training 2 days LYNDA

Social Media Sourcing Target roles (Recruitment Team) Online Learning Varies Social Talent

Instructional Design Target roles (L&D Team) Classroom Training 2 days External Provider

Target roles (HR Technology Certification

SAP - SuccessFactors Team) Program
Varies SAP
HR Functional Skills
HR Foundation All GBS HR employees Online Learning Varies SF / LYNDA

HR Excellence Programme G36 HiPo HR employees Classroom Training 5.5 days BAT

Other HR Functional Learning All GBS HR employees based on Classroom Training /

Varies Varies
(on demand) development need Online Learning
GBS Learning Portfolio
Develop your Leadership Capabilities

Leadership Learning Intervention Audience Delivery Type Duration Delivered by

Classroom Training +
Leading Self All G34 - G35 employees
Online Learning
2 days GBS Internal Facilitators

Self Leadership
Communication, Productivity & Time All GBS Employess based on
Online Learning Varies LYNDA
Management, Decision Making development need

Classroom Training +
Growth Academy G32 - G33 HiPos
Business Project
1 year External Provider

All G33 – G35 People Managers Classroom Training +

People Leadership Leading Teams (G36 by exception) Online Learning
3 days GBS Internal Facilitators

Women in Leadership G36 HiPo to G37 Females Classroom Training 4 days Talking Talent

High Performance Leadership G37 - G38 Senior Managers Classroom Training 5 days BAT Internal Facilitators

G32 – G34 based on Classroom Training / External Provider /

Presentation Skills development need Online Learning
2 days
LYNDA

Communicating with Impact G33 - G34 based on Classroom Training / External Provider /
Influencing Skills development need Online Learning
2 days
LYNDA

G34 – G36 based on

Process Communication Model development need
Classroom Training 3 days External Provider

All GBS Internal Facilitators &

Train the Trainer (Facilitation Skills) others based on development Classroom Training 3 days External Provider
need
Internal Facilitation
Leadership Development Facilitation G34 – G37 Leading Self / Teams External Provider /
Classroom Training 3 days
(Leading Self & Leading Teams TtT) Facilitators GBS Internal Facilitators