PROFILE

CoOptions Corporation Limited

 Incorporated- April 01, 1999

Vision

Improve the quality of life globally by

using knowledge and information and
communication technologies

Enrichment and empowerment ofsociety

by creating value through information
technology

Mission

Build cost effective state-of-the-art

products, offer end-to-end services and
create -IT- infrastructure for relevant
communities enabling e-governanceand
e-business
 Partners

Government of Telangana

Government of AndhraPradesh

MEGATECH

District Rural Development Agency

UNICEF,Hyderabad, India

Hyderabad Metro Water &

Sewerage Board

National Water Supply and

Drainage Board, Srilanka

Suchirindia Developers (P)

Limited Praharsha Nadathur Sarangapani Raghavan

Info TechnologiesLimited
Medi Assist,Bangalore
 Journey

Awarded the CSI-Nihilent EGovernance awards under the client

satisfaction category

Adjudged as the best technology adopted product and has been giventhe
Microsoft’s “Global Top 5 CompaniesAward” at New Orleans, USA

Certified by VERISIGN for security compliance

Identified by Ministry of IT as one of the most successful deploymentsand

is deployed at the Centre for Excellency in e-Governance at New Delhi

“Best ISV for Technology .NET” by Microsoft

One of the best domain specific products offering the solutions tothe
cooperatives by National Cooperative Development Corporation (NCDC)
 Flag Ship
Products In
ULB&
Cooperative
Domains

Urban Local Bodies-Water Boards Domain

 Solution

Deployed at
Deployed at Hyderabad
National Water Metropolitan Water
The ERPapplication
and Sewerage Supply and Sewerage
for Utilities is a
Board (NWSDB), Board (HMWSSB),
comprehensive
Sri Lanka, covering based on a centralized
enterprise application
the entire nation. architecture since the
(CEA) providing
This version is network infrastructure
billing, collections,
based on a in the city supports
customer care, asset
distributed centralized processing.
maintenance, architecture to
inventory, This version is
handle a still- primarily focused on
procurement, human
developing frontend functions.
resource
network Also contains
management, payroll
infrastructure inventory and payroll
& financemodules.
among the modules to support
different regions. some of the backend
operations.
 Solution- Highlights

• Growth in revenues by 30%and

collections by 30%
• Increase in customer base of the client
Customers by 40%
benefits from • Customer Grievance SLAadherence -
90%
the existing • HMWSSB awarded by National Urban
deployments Water Award (NUWA) for Online Bill
Generation and Collection
Improvement through Process
Reengineering.
 Solution- Highlights

• Seamless yet modular, front-to-back office

solution, built on workflowbased automation
for superior operationalefficiency
• Easily understandable Business Process
workflows
• Ease of navigation for rookies as well asthe
Solution proficient users
• Layered architecture easily traceable,
deployable and scalable
• Portable to almost all RDBMS(databases)
• Support for e-governanceinitiatives
• Integration with third partysoftware
applications/packages
 Solution- Functional features

• Revenue Subsystem
• Demand Generation
• Collections
• Recoveries
• Integration with FinancialAccounting
Front End • Customer Care
Modules • Single Window Cell
• Support Services

• Purchases
• Inventory Management
Back End • Asset Management
Modules • Human Resources and Payroll
 Services Offered by HMWSSB to its Customers

• Grievance RectificationAlert
• Grievance BookingAlert
• Monthly Demand (Water Bill) Information Alert
SMS • Payment AcknowledgementAlert
• Payment Due Date Notification Alert
Services
• Outstanding Payment RemainderAlert

• Metro CustomerCare
• Grievance Booking From Website And Face Book; Book A Tanker In Website
• Book Complaint In Face Book; Can Register/Unregister/ Modify Consumer Mobile No And EmailId.
• Single Window Cell (New/Enhancement OfConnections)
• Can Apply For New/Enhancement Of Connection; Can See The Status Of The Application; Can Download The
On-line Documents Provided By HMWSSB; Can Download NEFT/RTGSPayment Receipts
Services • Revenue Billing System
• Can See And Download Ledger; Can Download Latest Water Bill; Can Download Last 6 Months NEFT/RTGS
Payment Receipts

• Metro CustomerCare
• Book Complaints- Book A Tanker- See Status Of The Complaint- Modify Consumer EmailId
• Register Mobile No Through An SMS-Can Unregister Mobile No With A Missed Call
Mobile • Revenue Billing System
Services • Can Make Monthly Bill Payments Through MobileApp
 Services Offered by HMWSSB to its Customers

• IVRSServices
• Metro CustomerCare
• Book Complaint- Book ATanker

• Email Services
IVRS& Email
• Revenue Billing System
Services
• 1. Emailing Of Monthly Water Bill Demand To Customers
• 2. Emailing Of Water Bill Payment Acknowledgement ToCustomers

• Services to Customers through MeeSeva:

• Single Window Cell (New/Enhancement of Connections)
• apply for New Connection- apply for Enhancement of Existing Connection
MeeSeva
• Revenue Billing System
Services • apply for Name change- apply forDisconnection

• Revenue Billing System

• Make payment through NEFT/RTGS;Make payment in Board Cash Counter Kiosk; Make payment through online
• Make the payment through external agencies likeeSeva, APOnline
• Make monthly bill payments through Mobile App
Payment
Channel Facility • Single Window Cell (New/Enhancement of Connections)
• Make the payment in Board Cash Counter Kiosk; Make the payment throughNEFT/RTGS
 Flag Ship
Products In
ULB&
Cooperative
Domains

Cooperative Domain
 Financial Inclusion & Rural Service DeliveryHub
Thru Cooperatives (NABARDStream)
Governance and Regulatory Control

SUPPLYCHAINS FINANCIAL SERVICE BUSINES KNOWLEDG

DELIVERYHUB HUB S HUB S HUB E HUB

Cooperative Produce Education

Seeds Seasonal Government& Pricing Agri -Universities
Fertilizer Long term Citizen Warehouse NIRD
Pesticides Commercial Centric Coldstorage MANAGE

IT ENABLEDPACS: RURALDELIVERYHUB
 Journey In And Around Telangana

Telangana
Deployed in 554 PACS out of 796
Mulkanoor Co-operative Rural Bank and Marketing Society Ltd., largest Cooperative of South Asia runs on our
solution with 45 users, since nineyears

Andhra Pradesh
Deployed in 681 PACS
The Palacoderu Cooperative Rural Bank Limited

Karnataka
Successful completion in Four Head offices and Nine branches of PACSinKarnataka
Rythara Seva Sahakara Sangha NiyamithaSinganayakanahalli;
Hesaraghatta--Bukka sagara--Madanayakanahalli

Madhya Pradesh
Pilot for THREEPACSin Indore district successfully implemented in Hindi language. from March 2014. In the EOI,
Only IT company with a proven solution .Await RFP

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CoOptions Corporation Limited

2-2-20/2. First Floor, Rishi SaiApartments, D D Colony, Hyderabad 500 013

www.cooptionscorporation.com