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CSR AT INFOSYS
Presented by: Group 10
Vaibhav Arora I005
Sachin R C I007
Arpit Gwal I024
Rasika Kakde I028
Deshaj Pandit I048
Bakti Shetty I060
TABLE OF CONTENTS
TABLE OF CONTENTS..........................................................................................ii
1 INTRODUCTION................................................................................................1
2 SUSTAINIBILITY AT INFOSYS........................................................................1
2.1 Foundation-Led Projects................................................................................1
2.1.1 Infosys Foundation....................................................................................1
2.1.2 Infosys Foundation USA...........................................................................2
2.1.3 Infosys Science Foundation......................................................................2
2.2 Organization-led projects...............................................................................2
2.2.1 Campus Connect.......................................................................................2
2.2.2 Catch Them Young (CTY)........................................................................2
2.3 Employee-led projects...................................................................................2
2.3.1 I, Citizen of Earth (iCOE).........................................................................2
2.3.2 Infosys CSR app.......................................................................................2
3 INFOSYS APPROACH TO DEAL WITH PEOPLE...........................................3
3.1 WORKPLACE..............................................................................................3
3.1.1 CORPORATE GOVERNANCE AND COMPLIANCE……………………….3
3.1.2 5E FRAMEWORK……………………………………………………………..3
3.2 MARKET PLACE.........................................................................................5
3.3 COMMUNITY..............................................................................................6
3.4 ENVIRONMENT..........................................................................................7
4 CRITICAL ANALYSIS........................................................................................8
REFERENCES..........................................................................................................9
1 INTRODUCTION
2 SUSTAINIBILITY AT INFOSYS
Infosys is committed in serving the communities around and enhancing the lives of the
lower segments of society. Through direct and indirect investment of time, effort and
funds, Infosys work is predominantly focused on education and the creation of
economic development. They also promote personal volunteering efforts and
responsible citizenship culture. Infosys is transforming how the communities learn,
live and work through its employees, grants and trusts. Infosys has been a signatory to
the UNGC since 2001 and have embraced the UNGC standards in the corporate
administration structure. Infosys operations are subjected to human rights audits.
Infosys is also a member of the Dow Jones maintainability indices. In fiscal 2018, with
regard to impacts on society, Infosys did not have any grievances. The community
engagement work at Infosys can be extensively classified into three streams
Foundation-led Projects
Organisation-led Projects
Employee-led Projects
The CSR activities at Infosys are mainly conducted through three trusts- the Infosys
Foundation, the Infosys Foundation USA and the Infosys Science Foundation
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1.1.2 Infosys Foundation USA
The foundation focuses on imparting quality education in the field of computer science
including coding skills to school going students from communities with lesser representation
thus bridging the digital gap.
Infosys through its organization-led projects has successfully harnessed its reach and
resources to encourage students in rural India to pursue higher education, provide
infrastructure for government schools, and train faculty across schools and colleges
(Sustainability Report 2012-13).
Campus Connect (CC) which was launched in May 2004 is a first-of- its-kind
industry-academia partnership program that aims at raising the employability of
India’s engineering students.
This 10-day summer vacation program which opens up the world of IT to promising
students from city schools. This program is held at various Infosys campuses.
Infosys employees demonstrated passion for helping the needy through their actions.
Through relief operations or helping the underprivileged students in their education,
Infosys employees have been at the forefront.
This app helps in listing all the upcoming CSR events around the user based on the
user’s location. The user can also share the invite with their friends and family.
2
2 INFOSYS APPROACH TO DEAL WITH PEOPLE
3.1 Workplace
As mentioned in the sustainability report of Infosys Limited, the company focuses
on its employees through many initiatives. Major initiatives taken by the company are:
The company seeks to attain best practices followed internationally in all their
disclosures. Ensuring long term shareholder value and respecting the rights of minority
shareholders is a point of impetus for the organization. Every employee has to
compulsorily attend a session on company values during the induction programme and
agrees to follow Code of Conduct and Ethics of the company. A strong grievance
redressal board and additional policies like Whistleblower policy and Gift policy make
a case for uncompromising stand of the company on value transgressions
(Sustainability Report 2017-18, Infosys)
2.1.2 5E Framework
The HR strategy of the company focuses on the human capital to help employees
build a satisfying and fruitful career.
A 5E framework has been built around this idea.
3
Zero Bench: A system that helps employees take up short, modular mini projects,
with a maximum duration of four weeks, and work between projects.
Compass: A digital platform that enables the employees to create and charter career
paths as well as provides learning and networking opportunities.
Organizational Effectiveness
Work-life Balance: Paid and extended maternity leave, paternity leave, adoption
leave, sabbatical leave and work from home are some HR policies that provide support
to work-life balance.
Collaborative
Learning: An ecosystem
that targets continuous
learning of employees to
make them contribute in
an efficient and
productive manner
towards organizational
goal of meeting ever-
changing client
requirements.
Apart from these efforts, foundation programs, opportunities for higher education,
anti-discrimination/anti-harassment policies and effective resolution hubs for
employee grievances contribute to retaining talent and creating a positive ecosystem.
Employee Experience
4
Persons with disabilities: A system of volunteers and employee resource groups has
added tremendous value to prove accommodation and integration of employees with
disabilities.
Employee Resource Groups: Groups like Creating common ground, Family
matters, Infosys Gay, Lesbian employees and You (IGLU), Infyability and Samaritans
Network helps in creating a shared corporate culture.
Leadership Edge
A) Client Relations
B) Supplier Relations
Infosys recognizes its suppliers as one of the most valuable stakeholders in its
business system.
In order to strengthen responsible business practices with the supply chain, the
company conceptualized a four-stage integrated framework known as VIVA
(Sustainability Report 2015-16, Infosys). The framework includes:
1) Visioning: Drafting policies and guidelines and operating code for
the supply chain
5
2) Inculcating: Focusing on process improvements
3) Valuing: Creating awareness and providing training and
competency building
4) Assessing: Assessing supplier performance on environmental,
social parameters
Infosys ensures that the suppliers are not practising any kind human rights
abuses. In order to assure that, company formulates contracts for the suppliers
which contain clauses and checks to prevent the employment of child labour.
1.5 COMMUNITY
Objective - “Strive for economic development that positively impacts the society at
large with minimal resource footprint. Embrace responsibility for the Company’s
actions & encourage a positive impact through its activities on hunger, poverty,
malnutrition, environment, communities, stakeholders and the society.” (CSR policy,
2014)
Focus Areas
Education
Environmental sustainability
1.6 ENVIRONMENT
Energy - Infosys has reduced its per capita electricity consumption by 53% compared
to 2008. It also has the world’s largest LEED platinum certified campus in Pune.
Infosys has also invested heavily on generating renewable sources of energy. 43.7% of
its electricity needs are met by renewable sources. Infosys also intends to install new
solar PV that will take their total installed capacity to 40 MW. This would help them
meet 50% of their electricity requirement from renewable sources.
Water - Over the past 10 years, the company’s per capita consumption of fresh water
has reduced by 57%. It has achieved this by investment in technology, coupled with
rainwater harvesting. Infosys relies on treating and recycling water to reduce its
dependence on fresh water. The company has also adopted other water conservation
methods like low flow fixtures, artificial lakes, deep injection wells etc.
Waste - Infosys is committed to manage its waste for a minimal impact on the planet.
It has implemented various sustainable waste management technologies across its
campuses. It has a large number of automated biogas plants and composting units to
treat 3.6 million kgs per year of organic waste, country’s first solar-assisted automated
sludge dryer, scientific scrap yards and multi-waste shredders to improve the
recyclability of our waste, thereby reducing waste to landfills.
8
REFERENCES
1. Website references:
Infosys Foundation. Rural Development web page. Retrieved from
https://www.infosys.com/infosys-foundation/initiatives/rural-development/
UNIDO. What is CSR? web page. Retrieved from
https://www.unido.org/our-focus/advancing-economic-
competitiveness/competitive-trade-capacities-and-corporate-
responsibility/corporate-social-responsibility-market-integration/what-csr
2. Articles on websites:
Kiran Kabtta Somvanshi. Nifty CEOs’ salary 237 times the median pay at
their companies. Economic Times web page. Retrieved from
https://economictimes.indiatimes.com/news/company/corporate-
trends/nifty-ceos-salary-237-times-the-median-pay-at-their-
companies/articleshow/57320307.cms, Feb 2017