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Effective Date : February 26, 2018 Page No. : Page 1 of 2
RATING
NEEDED COMPETENCE COMMENTS
5 4 3 2 1
1. Job Knowledge
Consider degree of job knowledge relative to length of time in the current
position. Consider the individual’s efforts to learn new skills and maintain up-
to-date job related information. Applies technical and procedural know-how
to get the job done; understands job duties and responsibilities; has
necessary job skills and knowledge; understands and promotes department
mission and values; keeps informed of the latest developments in the area of
specialty; monitors events which impact functional areas.
2. Communication:
Effectively conveys and receives ideas, information and directions; seeks to
clarify and confirm the accuracy of their understanding of unfamiliar or vague
terms and instructions; listens effectively; demonstrates good verbal and
written communication.
3. Teamwork/Collaboration:
Successfully works with others to achieve desired results; contributes to team
projects; exchanges ideas, opinions; helps prevent, resolve conflicts; develops
positive working relationships; is flexible, open-minded; promotes mutual
respect.
4. Productivity:
Maintains fair work load; takes on additional responsibilities as needed;
manages priorities; develops and follows work procedures; completes
assignments on time and to specifications.
6. Problem Solving:
Anticipates and prevents problems; defines problems, identifies solutions;
overcomes obstacles; helps team solve problems.
7. Initiative:
Pursues goals with commitment and takes initiative eagerly; results-oriented;
desires to excel on the job; works steadily and actively; demonstrates self-
confidence and positive attitude.
Form Code : F-HRM-009 Revision No. :0
Effective Date : February 26, 2018 Page No. : Page 2 of 2
8. Customer Orientation:
Listens, identifies, and responds quickly and effectively to internal and
external customers’ needs and sets work activities accordingly; goes beyond
what is expected and follows up to ensure customer satisfaction.
9. Quality:
Demonstrates accuracy, thoroughness, and reliability; manages time and
priorities; develops and follows work procedures.
10. Diversity:
Treats everyone equally and fairly; embraces diversity in daily work life;
works with diverse group of employees comfortably and willingly.
11. Attendance:
Consistently on time and ready to work at the start of shift and after breaks;
always provides proper notification or advance notice for absence or
tardiness.
AVERAGE RATING:
RATING SCALE:
1 – Does Not Meet Expectation
2 – Needs Improvement
3 – Meets Expectations
4 – Exceeds Expectations
5 – Has mastered skill and can `train others
COMMENTS:
________________________________________________________________________________________________________________________
_______________________________.
Action Plan:
Training Measures Timeline Remarks
RECOMMENDATION (to be filled-up by the superior): Position Retained for Promotion for Transfer
REASON(S):______________________________________________________________________________________________________________
________________________________________________________________________________________________________________________
_____________________________________________________
President/General Manager