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Questionnaire
A questionnaire is a series of questions asked to individuals to obtain statistically useful
information about a given topic. When properly constructed and responsibly
administered, questionnaires become a vital instrument by which statements can be
made about specific groups or people or entire populations.
A well designed questionnaire gives accurate and relevant information about the
research questions. It reduces the potential sources of biasness. A well designed
questionnaire will likely be completed as simple and focused as possible. Asking
questions is an obvious method of collecting both quantitative and qualitative
information from people. Questionnaires are a particularly suitable tool for gaining
quantitative data but can also be used for qualitative data.
Types of questionnaires
1. Structured questionnaire
2. Unstructured questionnaire
1. Structured questionnaire
Structured questionnaires are based predominantly on closed questions which produce
data that can be analyzed quantitatively for patterns and trends. The agenda is
entirely predetermined by the evaluator and provides little flexibility for respondents
to qualify their answers. A closed question can be answered with either 'yes' or 'no'
Example:
Do you have a library membership card? Yes ( ) No ( )
Questionnaire Design
“BETTER INFORMATION USUALLY LEADS TO BETTER DECISIONS”
Designing a questionnaire is not as simple and easy as at first sight. Every
researcher uses information to make decisions about the future. If the information
is accurate then it is probability of making a good decision. If it is incorrect,
researcher’s ability to make a correct decision is diminished. Therefore a crucial
part of good research is concerned with making sure that the questionnaire design
addresses the needs of research.