Академический Документы
Профессиональный Документы
Культура Документы
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
Taiwan
Hong Kong
Malaysia
Singapore
Indonesia
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
Established 19 Dec 2007 We’re Growing 2011 First Leap 2014 Second Leap 2016-2017
Plaza DM ANZ Tower Patra Jasa Building TIFA Building
Jl. Jend. Sudirman kav. 25 Jl. Jend. Sudirman kav. 33 Jl. Gatot Subroto kav. 32-34 Jl. Kuningan Barat kav. 26
Jakarta 12920 Jakarta 10220 Jakarta 12950 Jakarta 12710
Office Space 120 m2 Office Space 120 m2 Office Space 415 m2 Office Space 1000 m2
Members 5,110 Members 100,217 Members 911,030 Members 1,803,455
Providers 85 Providers 150 Providers 600 Providers 17,642
Employees 12 Employees 20 Employees 75 Employees 223
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
1,700 842
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
2014
IAG Forum, Greece
2015
IAG Conference, Mexico
2016
IAG Conference, South Africa
ITIC Conference, Singapore
2017
IAG Academy, Greece
IAG Conference, Spain
ITIC Conference, Thailand
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
MICHAEL MARQUARDT, B.Sc., M.A BRANDON HENG, B.Sc., Actuarial Sc., MBA, CFP
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
Alarm
Center Medical
CEO Advisor
Provider
Network Admin &
C Finance
Quality
Control Roadside Marketing & Legal &
Assistance Client Relation Compliance
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
ALDY MONGAN, DR., MKK. ALI AZHAR, DR. PARUNTUNGAN H., DR. JESSY DEWI, DR. RULANDO AUGUSTYN, MD. MEINA RIDHA, DR. DEBORA ALOINA, MBBS.
Chief Operation Officer Head of International of Head of Case Management Medical Advisor Medical Advisor Medical Advisor Medical Advisor
Technical Operation And Case Investigation International of Healthcare Healthcare Healthcare
Technical Operation Overseas Cashless Cashless Reimbursement
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
85%
Medical Background Staffs
15%
Non-medical Background Staffs
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
Security
“development focus on customer needs”;
Tailor Made
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
Digital Card
Web based
service system
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
Geo Location
Claim Planning
Submission
Letter of Guarantee
Display
Reimbursement
Claim Ready
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
About AAI Indonesia
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Scope of Services
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Third Party Evacuation and Home
Administration Travel Assistance Assistance
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Third Party
Administration
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Expert Medical
Opinion
Unlimited Type of
Diagnoses
No Travel Needed
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Medical Investigation
Medical Facilities
Recommendation
Cost Estimation of
Procedures and Guidance
on Expected Outcomes
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Medicheck
Customer Satisfaction
Survey
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Evacuation and
Travel Assistance
Air, Sea, and Ground
Evacuation and Repatriation
Domestic and Worldwide
Cashless Coverage
Repatriation of Mortal
Remain
Return to Work
Repatriation of Dependent
Children
Travel Inconvenience
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Roadside
Assistance
Towing Service
Emergency Ground
Ambulance
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Alarm Center 24/7
Available 365 / 24 / 7
Customer Services
Handling
Dedicated and Integrated
Alarm Center System
Welcome Call
Complaint Management
Evacuation and
Transportation Technique
Emergence Response
Plan in Office
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Home Assistance
365 / 24 / 7
Responsive Helpline
Plumbing Service
Electrical Appliances
Cleaning Services
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Concierge Services
Lifestyle Butler
Hampers Arrangement
Travel Concierge
Lifestyle Merchant
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Global Secure
Travel Security
Management
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Air Ambulance
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Company Activities
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Company Activities
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Company Activities
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Awards and Clientele
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Awards
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Awards
2016 2014
ICCA - The Best Contact Center Indonesia ICCA - The Best Contact Center Indonesia
ASEAN Business and Company Award
2015 2013
Contact Center Award - Platinum ICCA - The Best Contact Center Indonesia
Regional Office of The Year for Marketing Division Top 25 Best Company
ICCA - The Best Contact Center Indonesia International Good Company
Indonesia Business Award
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Match Your Needs with AAI Indonesia
Worldwide Cashless
Hospitalization and Evacuation
1 7 Customize Report
Tailor Made
Worldwide Network
Global Reach
4 10 365 / 24 / 7
3 Rings Guaranteed Pickup
Innovative Technology
Digitalization
6 12
People Development
Experience and Friendly Agents
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
Contact Us
marketing@aa-international.co.id
www.aa-international.co.id
thank you
Round the Clock, Around the World, We’re There for You.
©2017 Corporate Communication PT AA International Indonesia. | Disclaimer: For external purpose. This may contain information that is
privileged and confidential. This information is for the intended recipient only. Please do not copy, distribute, or disclose its contents.
End of slide