H E ALT H W E ALT H C AR E E R

EMPLOYEE
EXPERIENCE AND
ENGAGEMENT
A DISRUPTED ENVIRONMENT FOR
O R G A N I Z AT I O N S A N D T H E I R P E O P L E

40% ? 44%
of employees don’t have a clear
of today’s Fortune 500
understanding of available career paths3
companies will no longer
exist in 10 years1
!
37%
of employees are held up by bureaucracy3
9 out of 10
executives are planning major
organizational changes in the ? 30%
next two years2 of employees don’t have a clear sense
of where their organization is headed3

ORGANIZATIONS NEED TO
EFFECTIVELY LEVERAGE ! 32%
THEIR PEOPLE IN ORDER of employees question their organization’s
TO THRIVE ability to respond to external change3

1. John M. Olin School of Business and Washington University

Copyright © 2018 Mercer (US) Inc. All rights reserved. 2. Mercer Global Trends Report 2
3. Mercer | Sirota 2018 normative database (~5MM employees)
A DISRUPTED ENVIRONMENT FOR
O R G A N I Z AT I O N S A N D T H E I R P E O P L E

40%
of today’s Fortune 500
companies will no longer
exist in 10 years1

9 out of 10
executives are planning major STRATEG IC INSIGHT
organizational changes in the from and about
next two years2 your people

ORGANIZATIONS NEED TO
EFFECTIVELY LEVERAGE AT T R AC T I O N RETENTION P E R F O RM AN C E
THEIR PEOPLE IN ORDER
TO THRIVE

1. John M. Olin School of Business and Washington University

Copyright © 2018 Mercer (US) Inc. All rights reserved. 2. Mercer Global Trends Report 3
3. Mercer | Sirota 2018 normative database (~5MM employees)
THE CHALLENGES OF KNOWING YOUR PEOPLE

There are lots of seemingly

attractive solutions out there, Only 49%
but reliance on ‘quick fixes’ of employees think the results
leave organizations at risk of: of their last survey were used
constructively by management

CHASING FADS

STRATEG IC INSIGHT
OVERLOOKING REAMS OF DATA BUT
from and about
BLIND SPOTS NO REAL INSIGHT
your people

‘PULSING WITHOUT
PURPOSE’ AT T R AC T I O N RETENTION PE
PRe rFfO
orRM
m aAN
n cC
eE

Copyright © 2018 Mercer (US) Inc. All rights reserved. 4

S TAY C O N N E C T E D W I T H I N S I G H T S
T H AT D R I V E C H A N G E

0101010101010101111
0110100010001011101
Sourcing the right people data
enables the insight you need to:
1101001001001111010 SUPPORT STRATEGIC
1010010101001111010 LEARNING AND
CONTINUOUS CONNECTIVITY
101010100100101010
1000001111101010101
Make evidence-based
decisions
001010100010101010 BE AGILE, ADAPTIVE,
1010101011111010010 AND EFFICIENT
1000100100101111010
Effectively drive
organization performance
1001001101010110101
0010101001111010101 FOCUS ON MISSION -CRITICAL
CHANGE INITIATIVES
010100100101010100
Enhance your
0001111101010101001
employee experience
010100100010010101
Copyright © 2018 Mercer (US) Inc. All rights reserved. 5
HUMAN-LED, TECHNOLOGY-ENABLED SOLUTIONS
F R O M M E R C E R | S I R O TA

Rooted in experience and expertise,

Enabled by leading technology
Copyright © 2018 Mercer (US) Inc. All rights reserved. 6
HUMAN-LED, TECHNOLOGY-ENABLED SOLUTIONS
F R O M M E R C E R | S I R O TA

TARGETED
ALLEGRO
SOLUTIONS

Continuous connectivity platform Strategic programs

Copyright © 2018 Mercer (US) Inc. All rights reserved. 7

E N A B L I N G Y O U R E M P L O Y E E AT E V E R Y S TA G E O F
THEIR DEVELOPMENT

Employee Engagement

Performance

Culture

TARGETED
Employee Value Proposition SOLUTIONS

The Employee Experience

Organization Effectiveness

Team Effectiveness Specific insights

Leader Effectiveness
Enjoy the specific services and
solutions you need to thrive
Targeted Diagnostics

Copyright © 2018 Mercer (US) Inc. All rights reserved. 8

E N A B L I N G Y O U R E M P L O Y E E AT E V E R Y S TA G E O F
THEIR DEVELOPMENT

Employee Engagement

Performance

Culture

Employee Value Proposition

The Employee Experience

Organization Effectiveness

Team Effectiveness

Leader Effectiveness
Understand the extent to which your people are
motivated, committed, effective, and productive
Targeted Diagnostics

Copyright © 2018 Mercer (US) Inc. All rights reserved. 9

E N A B L I N G Y O U R E M P L O Y E E AT E V E R Y S TA G E O F
THEIR DEVELOPMENT

Employee Engagement

Performance

Culture

Employee Value Proposition

The Employee Experience

Organization Effectiveness

Team Effectiveness

Leader Effectiveness
Learn what your employees truly value, and how they
perceive and experience the EVP at your organization
Targeted Diagnostics

Copyright © 2018 Mercer (US) Inc. All rights reserved. 10

E N A B L I N G Y O U R E M P L O Y E E AT E V E R Y S TA G E O F
THEIR DEVELOPMENT

Employee Engagement

Performance

Culture

Employee Value Proposition

The Employee Experience

Organization Effectiveness

Team Effectiveness

Leader Effectiveness Get insight into the employee experience

across critical ‘moments that matter’, like on-boarding,
Targeted Diagnostics career transitions, and exit.

Copyright © 2018 Mercer (US) Inc. All rights reserved. 11

A PURPOSEFUL APPROACH, CENTRED AROUND YOU

Industry-leading expertise Purposeful client programs

Nearly 50 years of experience Research strategy workshop,

100+ dedicated specialists leading intellectual capital, and
6,000,000+ data points targeted analytics.

Simple, practical, and Agile systems, packed

potent solutions with insight & impact

Pre-validated and customized Agile methodologies, real-time

solutions, from diagnostic data, and personalized action
surveys to digital focus groups. recommendations.

Partnership that puts your needs

first, whatever stage you’re at

Copyright © 2018 Mercer (US) Inc. All rights reserved. 12

ENJOY LONG-TERM BENEFITS
F O R Y O U R O R G A N I Z AT I O N

E N H AN C E UNLOCK L E V E R AG E EMPOWER
EXPERIENCE P E R F O RM AN C E I N S I G H TS C H AN G E

Copyright © 2018 Mercer (US) Inc. All rights reserved. 13

 I N T R O D U C I N G A L L E G R O F R O M M E R C E R | S I R O TA

Agile Rich content Smart reports Guided action

Methodologies and customization and analytics facilitation

ALLEGRO

CUSTOMIZED INDUSTRY LEADING

EXPERIENCE SERVICE & SUPPORT

TARGETED MEANINGFUL
EFFECTIVENESS ACTIONS

REAL-TIME
INSIGHTS

E N H AN C E UNLOCK L E V E R AG E EMPOWER
EXPERIENCE P E R F O R M AN C E INSIGHTS C H AN G E

Copyright © 2018 Mercer (US) Inc. All rights reserved. 14

 I N T R O D U C I N G A L L E G R O F R O M M E R C E R | S I R O TA
Expertise and knowledge sharing through ‘Pulsing with a Purpose’ workshop

Agile Clarify research Rich content Smart reports Guided action

Methodologies
objectives and customization and analytics facilitation

Identify areas
for assessment

ALLEGRO
Select research
method Targeted employee
CUSTOMIZED INDUSTRY LEADING
EXPERIENCE
research program SERVICE & SUPPORT

Determine cadence
& composition TARGETED MEANINGFUL
EFFECTIVENESS ACTIONS

REAL-TIME Continuous
Prepare for reporting, ANALYSIS connectivity platform
analytics, and action
E N H AN C E UNLOCK L E V E R AG E EMPOWER
EXPERIENCE P E R F O R M AN C E INSIGHTS C H AN G E

Copyright © 2018 Mercer (US) Inc. All rights reserved. 15

L E V E R A G E T H E F U L L F E AT U R E S A N D
FUNCTIONALITY OF ALLEGRO
Equipping your teams to build and deploy surveys that affect change
E N H AN C E E X P E R I E N C E
Unlimited ad-hoc survey administrations
Multi-language capabilities
Guided survey build experience
Adaptive mobile survey experience
Personalized messaging and language
Manage surveys in development, and track
live administrations
Copyright © 2018 Mercer (US) Inc. All rights reserved.
L E V E R AG E I N S I G H TS
Extensive Question Bank
• 200 validated questions spanning key
content areas
• Customizable to accommodate client
survey questions/dimensions
Robust benchmarking
• Benchmark against world class
organizations using our robust
normative database, with ~6 million
employee responses
• Compare to industries, countries, and
high performing organizations
16
L E V E R A G E T H E F U L L F E AT U R E S A N D
FUNCTIONALITY OF ALLEGRO

Giving you the data and reports you need to take action

U N L O C K P E R F O R M AN C E E M P O WE R C H AN G E

Review live interactive reports Personalized action priorities and

Analyze trend patterns over time recommendations

Spot risks and opportunities across the Suggested action plans and steps
organization Best practice guidance that helps turn
Easily explore root causes of lower insight into impact
scoring areas

Copyright © 2018 Mercer (US) Inc. All rights reserved. 17