Академический Документы
Профессиональный Документы
Культура Документы
Supported model
9-883-894-02
Self Diagnosis
Supported model
KDL-32EX357
LCD Digital Color TV
9-883-894-02
MODEL LIST
MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION
KDL-22EX357 RM-YD081 COLOMBIA KDL-40EX457 RM-YD081 COLOMBIA
KDL-40EX458 RM-YD081 COLOMBIA
KDL-32EX357 RM-YD081 COLOMBIA
KDL-32EX358 RM-YD081 COLOMBIA
9-883-894-02
TABLE OF CONTENTS
Cautions and Warnings....................................................................................ii LCD Panel Removal.....................................................................................18
Section 1 - Features and Overview.................................................................1 KDL-22EX357 Only.................................................................................18
Features.........................................................................................................1 KDL-32EX357/32EX358/40EX457/40EX458 Only..................................19
Specifications.................................................................................................1 Reattaching the Bezel to the LCD Panel.................................................20
Chassis Overview...........................................................................................3 Cleaning the LCD Panel..........................................................................20
Overall Circuit Description..............................................................................4 Connectors...................................................................................................21
Main Board................................................................................................4 Screws .........................................................................................................21
Power Supply Board..................................................................................4 Accessories and Packaging.........................................................................22
IR Board.....................................................................................................4 Optional Accessories....................................................................................22
Switch Unit.................................................................................................4 Wire Dressing...............................................................................................23
LCD Panel Assembly.................................................................................5 Section 5 - Updates and Adjustments..........................................................24
Section 2 - Troubleshooting............................................................................6 Overview......................................................................................................24
Overview........................................................................................................6 Software Updates for Customers.................................................................24
Updating the Software...............................................................................6 Software Updates for Servicers....................................................................24
Self Diagnosis Function..................................................................................6 Software Update Responsibility...............................................................25
Standby LED Blink Count..........................................................................6 Checking the Software Version................................................................25
Viewing the Self Check Diagnosis History.................................................7 Examples of Software Correctable Symptoms........................................25
Triage Chart....................................................................................................8 Overview......................................................................................................26
Section 3 - Flow Charts and Diagrams...........................................................9 Updating the Software..................................................................................26
Block Diagram................................................................................................9 Completing Service Requirements When Replacing the Main Board..........27
No Power......................................................................................................10 Viewing the Status Information................................................................27
Standby LED Blinking...................................................................................12 Selecting the Panel ID Code....................................................................28
No Video.......................................................................................................13 Adding the Serial Number........................................................................29
Section 4 - Disassembly/Part Number Information.....................................15 Adding the Model Name..........................................................................30
Table-Top Stand and Rear Cover Removal..................................................15 Completing Service Requirements When Replacing the LCD Panel...........31
Main Board (A) and Power Supply Board (GE22/GL5/GL8) Removal.........16 Verifying the Panel ID Code.....................................................................32
KDL-22EX357 Only.................................................................................16 Resetting Panel Operation Time..............................................................32
KDL-32EX357/32EX358/40EX457/40EX458 Only..................................17 Accessing Factory Adjustment Mode...........................................................33
Adjusting the Color Temperature.............................................................34
Appendix A: Encryption Key Components................................................ A-1
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 i
CAUTIONS AND WARNINGS
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock, do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
WARNING!!
An isolation transformer should be used during any service to avoid possible
shock hazard, in case of live chassis.
NOTE: Do not modify the original design without obtaining written permission
from the manufacturer or you will void the original parts and labor warranty.
ATTENTION
For safety reasons, component level repair of the Power Supply Boards
and/or the Inverter Boards is prohibited.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 ii
CAUTIONS AND WARNINGS
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 iii
CAUTIONS AND WARNINGS
;; Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
;; If using a chemically pretreated cloth, please follow the instruction provided on the package.
;; Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
;; Periodic vacuuming of the ventilation openings is recommended to ensure proper ventilation.
;; Do Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these materials could easily scratch the
screen which may result in permanent damage.
;; Do Not use any cleaning product containing alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, ammonia, benzine, thinner or
insecticide. Using any of these harsh cleaners may result in permanent damage to the screen.
;; Do Not spray water or detergent directly onto the TV screen. If liquid drips into the bottom of the screen it may cause a failure.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 iv
CAUTIONS AND WARNINGS
SAFETY CHECK-OUT 3. Measuring the voltage drop across a resistor by means of a VOM
or battery-operated AC voltmeter. The limit indication is 0.75 V, so
After correcting the original service problem, perform the following safety analog meters must have an accurate low voltage scale. Nearly all
checks before releasing the set to the customer: battery-operated digital multimeters that have a 2 VAC range are
suitable. (see Figure A)
1. Check the area of your repair for unsoldered or poorly soldered
connections. Check the entire board surface for solder splashes To Exposed Metal
and bridges. Parts on Set
The AC leakage from any exposed metal part to earth ground and from all Trouble Light
exposed metal parts to any exposed metal part having a return to chassis, AC Outlet Box
must not exceed 0.5 mA (500 microamperes). Leakage current can be
measured by any one of three methods.
1. A commercial leakage tester.
Follow the manufacturers’ instructions provided with the tester.
2. A battery-operated AC milliammeter.
Figure B. Checking for earth ground.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 v
SECTION 1 - FEATURES AND OVERVIEW
FEATURES SPECIFICATIONS
The AZ3FK chassis is one of several designs for the 2012 model line of Sistema
Sony Bravia® LCD televisions. This manual covers the following models: Sistema de TV Analógico: NTSC
Digital: DVB-T
KDL-22EX357 Cobertura de canales VHF: 2-13
UHF: 14-69
KDL-32EX357 CATV (Analógico): 1-135
Sistema del panel Panel LCD (pantalla de cristal líquido) Iluminación LED de fondo
KDL-32EX358 Salida de bocinas KDL-40EX458/40EX457: 8 W + 8 W
KDL-32EX358/32EX357: 8 W + 8 W
KDL-40EX457 KDL-22EX357: 5 W + 5 W
Tomas de entrada/salida
KDL-40EX458 CABLE/ANTENNA Terminal externo de 75 ohm para entrada de señal de radiofrecuencia
VIDEO IN 1/2 VIDEO: 1 Vp-p, 75 ohm no equilibrado, sincronización negativa
AUDIO: 500 mVrms (Típico) / Impedancia: 47 kiloohmios
The BRAVIA® Sync™ EX35x and EX45x series LED LCD HDTV COMPONENT IN YP B P R (video componente): Y: 1,0 Vp-p, 75 ohm no equilibrado, sincronización negativa /
P B : 0,7 Vp-p, 75 ohm / PR : 0,7 Vp-p, 75 ohm
●● Brilliant Full HD (1080p) picture quality Formato de señal: 480i, 480p, 720p, 1080i, 1080p
AUDIO: 500 mVrms (Típico) / Impedancia: 47 kiloohmios
●● Four HD inputs for a cable box, PS3™ and more1 HDMI IN 1/2 HDMI: Video: 480i, 480p, 720p, 1080i, 1080p, 1080/24p
Audio: PCM lineal de dos canales 32; 44,1 y 48 kHz; 16; 20 y 24 bits, Dolby Digital
●● Share your pictures on the big screen via USB input Entrada de PC
AUDIO OUT Salida de audio, Auriculares (miniconector)
●● Crisp detail & contrast w/ Clear Resolution Enhancer DIGITAL AUDIO OUT Salida de audio óptica digital (PCM/Dolby Digital)
(OPTICAL)
●● Optimized picture based on what you’re watching PC IN Sub minia tura D d e 1 5 c onta c tos , R G B a na lóg ic o, 0 , 7 V p - p , 7 5 ohm, p os itiva
Consulte la tabla de referencia de la señal de entrada de la PC para PC y HDMI IN
●● Less grain & a clear picture w/ Digital Noise Reduction
PC/HDMI IN 1 AUDIO IN Minitoma estéreo, 500 mVrms, (Típico) / Impedancia: 47 kiloohmios
●● Theater-like movie viewing with 24p True Cinema USB K D L -4 0 E X 4 5 7 /3 2 E X 3 5 7 /2 2 E X 3 5 7 : F oto, mús ic a y v id e o
KDL-40EX458/32EX358: Foto y video
●● One remote for multiple devices with BRAVIA® Sync™ 2
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 1
SECTION 1 - FEATURES AND OVERVIEW
Nombre de modelo KDL-40EX458 KDL-32EX358 KDL-22EX357
KDL-40EX457 KDL-32EX357
Corriente y otras especificaciones
Requisitos de alimentación 110-240 V CA, 50/60 Hz
Consumo energético
1 04 W 79 W 34 W
en uso
en espera Menos de 0,2 W con 120 V CA y con 240 V CA menos de 0,3 W
Tamaño de pantalla* 31,5 21,6
40
(medido diagonalmente) (32 clase) (22 clase)
101,6
(cm) 80,0 54,8
Resolución del monitor 1920 puntos (horizontales) ×
1366 puntos (horizontales) × 768 líneas (verticales)
1080 líneas (verticales)
Bocina/Gama completa (2)
4 0 × 10 0 35 × 100
(mm)
Dimensiones*con soporte (mm) 941 × 617 × 233 753 × 509 × 213 534 × 376 × 147
sin soporte (mm) 941 × 577 × 72 753 × 471 × 71 534 × 348 × 64
patrón de los orificios de
300 × 300 200 × 100 100 × 100
montaje mural (mm)
tamaño de tornillos de M6 (8~12 mm) M4 (6,5~10 mm)
montaje mural (mm)
P e s o* c on s op orte ( kg ) 1 1, 9 7, 8 4, 7
s in s op orte ( k g ) 1 1, 1 7, 2 4, 4
Accesorios suministrados Control remoto RM-YD081 (1) / Pilas tipo AA (2) / Manual de instrucciones (1) / Guía de
configuración rápida (1) / Manual de seguridad (1) / Licencia del software (1) / Guía de
ensamble de la base de soporte (1) / Soporte de sobremesa (1 juego) / Tornillos (3)
Accesorios opcionales Cables de conexión / Kit de correa de soporte / Soporte de montaje mural: SU-WL500
(solo KDL-40EX458/40EX457) / SU-WL100 (solo KDL-32EX358/32EX357/22EX357)
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 2
SECTION 1 - FEATURES AND OVERVIEW
CHASSIS OVERVIEW
The primary circuits in the AZ3FK chassis consist of a Main Board (A Board), Power Supply Board (GE22 Board for the 22” models, GL8 Board for the 32”
models, and GL5 Board for the 40” models), the IR Board (H Board), the Switch Unit, and the LCD Panel Assembly which includes the TCON Board.
NOTE: For connector part number information, refer to “Connectors” on page 21. For Wire Dressing information, refer to “Wire Dressing” on page 23.
A
G
SWITCH
UNIT
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 3
SECTION 1 - FEATURES AND OVERVIEW
OVERALL CIRCUIT DESCRIPTION CPU: The CPU internal to the MT5367 processor controls all aspects of
the television functions. Input from the user along with monitoring of critical
The “Block Diagram” on page 9 provides an overview of the AZ3FK circuits is also performed by this CPU.
chassis. The following are descriptions of the boards and their functions. LVDS Transmitter: Integrated into the MT5367 is a Low Voltage Differential
Signaling (LVDS) transmitter. This circuit converts the 8-bit parallel RGB
MAIN BOARD video information into a set of high speed serial lines for noise-free
transmission to the TCON circuits located internally to the LCD panel.
Common to all models utilizing the AZ3FK chassis, the Main Board (A
Board) contains most of the video processing circuitry along with all audio
processing. Control of the television is accomplished via a CPU embedded POWER SUPPLY BOARD
within the MT5367 processor. Below is a list of the key components located There are 3 different Power Supply boards used in the models in this
on the Main Board. manual. The type of board depends on the size of LCD panel. They are:
●● GE22 for the 22” models
TUNER
●● GL8 for the 32” models
The tuner is a combination ATSC/NTSC unit. It can receive traditional
analog NTSC signals via cable or terrestrial along with ATSC digital signals ●● GL5 for the 40” models
via terrestrial (8VSB) or cable (64 or 256 QAM). There are 2 distinct sections on the power supply:
Standby Supply: Continuously operational as long as AC power is applied,
MT5367 PROCESSOR the standby supply generates 3.3VDC for the circuits requiring power while
This IC performs the majority of the necessary audio and video processing the unit is turned off. An unregulated 15-volt line is present to provide power
on the Main Board. to the main relay, PFC and main power supply at turn-on.
Analog Video Input Switch: All analog video sources are selected and Main Supply: Once the power supply receives a power-on command from
A/D converted and scaled (if necessary) to 1920 X 1080p 60HZ resolution. the CPU on the A board, the main switching supply is turned on to provide
a regulated 12V source, a dedicated un-regulated 15V for the audio circuits
Digital Audio and Video Decoder: The MPEG2 and Digital Dolby audio and an unregulated 24V source for the inverter circuit.
streams are received from the tuner for decompression. All video sources
which are not native 1920 X 1080p 60HZ are scaled to this resolution.
Digital audio content is output to the class D amplifier for processing and IR BOARD
amplification. Designated as the H Board, the IR Board contains the power, standby, and
Audio Processing: Analog audio sources are selected and A/D converted timer LED’s that is located on this board along with the IR remote receiver
directly by the MT5367. The audio information is then processed digitally. and light level sensor.
Digital audio from the tuner and HDMI sources is also input and processed.
Class D amplifier provides the drive for the speakers. SWITCH UNIT
HDMI Input and Switching: The customer can select the HDMI1 through This board contains the power, channel and volume up/down, and menu
HDMI4 input. Each HDMI input contains a dedicated EDI NVM (not shown) buttons.
to provide display information data to any device connected via the HDMI
inputs.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 4
SECTION 1 - FEATURES AND OVERVIEW
TCON BOARD
The TCON Board communicates between the LCD Panel and the
microprocessor on the Main Board.
NOTE: The TCON Board is not available as a replacement part for all
models. To determine if the TCON Board is available as a replacement
part, refer to the LCD Panels Manual.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 5
SECTION 2 - TROUBLESHOOTING Self Diagnosis
Supported model
●● Loss of color
●● Internet connectivity
●● Certain features not working correctly
Standby LED
(photo or video file viewing)
LED DISPLAY & BLINK COUNT
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 6
SECTION 2 - TROUBLESHOOTING
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 7
SECTION 2 - TROUBLESHOOTING
6X Blink - Backlight Converter System Failure 7X Blink - Temperature Failure
If the converter circuits fails to generate high voltage or one or more of A digital thermometer IC located on the Main Board provides a temperature
the backlight fails to light, the television will shut down and display this reading of the chassis and LCD panel. If the temperature exceeds a pre-
diagnostics error. determined point the TV will shut down. If this problem occurs immediately
at turn-on, the temperature sensing IC has failed and replacing the main
board is required. If this occurs after the TV has been running for a while,
check for ventilation issues that could cause the TV to run hotter than
normal.
TRIAGE CHART
Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location.
1. Confirm the symptom from the customer. RED DOT: (Primary) Most likely defective part
2. Select that symptom from the chart. BLUE Triangle: (Secondary) Possible defective part
3. Bring the primary component listed for that symptom.
4. Follow the associated flowcharts in the Training Manual to isolate the board.
5. Chart Color Code
Protection Modes Power Video Audio
Board Whole Isolated
No
2X 3X 5X 6X 7X Dead set
Video
Screen Area No Audio
Distortion Distortion
Main Board * ▲ ▲
Power Supply ***
H Board
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 8
SECTION 3 - FLOW CHARTS AND DIAGRAMS
BLOCK DIAGRAM
MAIN BOARD
RF TUNER L
CLASS D
AUDIO
AMP
Component/Composite R
PC HD15
LVDS LCD PANEL, TCON, &
USB 1 LED BACKLIGHTS
USB 2
Ethernet
A
IR BOARD
SWITCH LED
UNIT IR RX
H
POWER SUPPLY
AC IN
GE22 (22")
GL8 (32")
GL5 (40")
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 9
SECTION 3 - FLOW CHARTS AND DIAGRAMS
NO POWER
POWER SUPPLY
CN6402
1~5 UNREG24V
6~10 GND
11 BL_ERR
LCD PANEL &
CN6101 12 BL-ON
LED BACKLIGHTS
AC IN (N) 1 13 N/C
AC IN (H) 2 14 DIMMER
MAIN BOARD
CN6401 CN201
1 STBY3.3V REG 12V 8
2 AC_OFF_DET GND 5, 7, 9
3 POWER_ON AUDIO_12V 10
4 AUDIO_12V DIMMER 1
5 AUDIO_GND BL_ERR 12
6, 7 REG12V_GND BL_ON 13
8, 9 REG12V TCON_12V 14
10 BL_ERR AC_FF_DET 3
11 BL_ON TCON_ON 15
12 DIMMER STBY 3.3V 4
13 N/C POWER_ON 2
14 TCON_12V
GE22 (22")
15 TCON_ON
GL8 (32")
GL5 (40") A
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 10
SECTION 3 - FLOW CHARTS AND DIAGRAMS
No Power
Press power
Does red standby Yes button while Yes
High (3.3V) Power Supply
LED on front panel monitoring pin 3 of
on pin 3? Board*
light? CN6401 on power
supply board
No No
Yes See
Is standby LED High (3.3V) Yes
Protection Shutdown Main Board*
blinking? on pin 2?
flowchart
No No
Power Supply
Board* Power Supply
Board*
NO POWER FLOWCHART
*For Part Number information, Refer to “Section 4 - Disassembly/Part Number Information” on page 15.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 11
SECTION 3 - FLOW CHARTS AND DIAGRAMS
No
Yes
3X Main Board*
Check room
No After a While temperature and
6X 7X
ventilation around
unit
No
Yes Immediately
No
5X
Main Board*
Yes
Yes
LCD Panel*
*For Part Number information, Refer to “Section 4 - Disassembly/Part Number Information” on page 15.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 12
SECTION 3 - FLOW CHARTS AND DIAGRAMS
NO VIDEO
No Video
Backlights No
turned on? LCD Panel*
Yes
No
Unplug LVDS
connector at
TCON while unit Any flashes No
is running. This seen on LCD Panel*
may need to be screen?
done more than
once
Yes
Main Board*
NO VIDEO FLOWCHART
*For Part Number information, Refer to “Section 4 - Disassembly/Part Number Information” on page 15.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 13
SECTION 3 - FLOW CHARTS AND DIAGRAMS
Video Distortion
No Yes No No
LCD Panel*
Main Board*
TCON Board*
No
No
Yes
More than 1 LCD Panel*
vertical band? TCON Board*
*For Part Number information, Refer to “Section 4 - Disassembly/Part Number Information” on page 15.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 14
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION
TABLE-TOP STAND AND REAR COVER REMOVAL Components not identified by a part number or The component parts of an assembly are indicated by the * Items marked with an asterisk are not stocked since
description are not stocked because they are seldom reference numbers in the far right column of the parts list they are seldom required for routine service. Expect
A Gently place the LCD TV face down onto a soft cloth and remove 3 screws from the bottom of Table-Top Stand. required for routine service. and within the dotted lines of the diagram. some delay when ordering these components.
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
with part number specified. these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
B To avoid damaging the AC Power Supply Cord, remove the screw from the AC Cover and disconnect the AC Power
Cord. 2
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 15
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION
MAIN BOARD (A) AND POWER SUPPLY BOARD (GE22/GL5/GL8) REMOVAL Components not identified by a part number or The component parts of an assembly are indicated by the * Items marked with an asterisk are not stocked since
description are not stocked because they are seldom reference numbers in the far right column of the parts list they are seldom required for routine service. Expect
required for routine service. and within the dotted lines of the diagram. some delay when ordering these components.
KDL-22EX357 ONLY
A NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
Remove screws and disconnect connectors from A Board. Detach the Side Bracket from A Board.
and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
B Detach the Side Bracket from A Board. these components are repaired and/or replaced.
with part number specified.
C Remove screws and disconnect connectors from GE22 Board. See Appendix A: Encryption Key Components in the back of this manual.
D Slide-out Left and Right Speakers, then disconnect connectors.
E Release clips and disconnect connector from H Board.
F Lift up Switch Unit and disconnect connector.
51
57 52
53
56 54
C
E A 55
F
D
KDL-22EX357 ONLY
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
51 4-419-886-11 COVER, SIDE JACK (IRSF) 54 1-858-795-11 LOUD SPEAKER (30X100MM)
52 1-895-264-41 A BOARD, COMPLETE 55 1-858-795-21 LOUD SPEAKER (30X100MM)
AFTER REPLACING THE MAIN BOARD, YOU MUST UPDATE THE 56 1-489-986-11 SWITCH UNIT
SOFTWARE TO THE LATEST VERSION. 57 1-895-265-11 GE22 BOARD, COMPLETE
53 1-895-183-11 H BOARD, MOUNTED
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 16
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
KDL-32EX357/32EX358/40EX457/40EX458 ONLY and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
with part number specified. these components are repaired and/or replaced.
A Remove screws and disconnect connectors from A Board. See Appendix A: Encryption Key Components in the back of this manual.
B Detach the Side Bracket from A Board.
C Remove screws and disconnect connectors from GL5/GL8 Board.
D Slide-out Left and Right Speakers, then disconnect connectors.
E Release clips and disconnect connector from H Board.
F Lift up Switch Unit and disconnect connector.
G 108
Remove the Insulation Sheet.
G 107 101
103
102
B 104
106
105
E
KDL-32EX357/32EX358/40EX457/40EX458 ONLY
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
D
101 4-419-886-11 COVER, SIDE JACK (IRSF) 103 1-895-183-11 H BOARD, MOUNTED
A
104 1-858-796-11 LOUD SPEAKER (40X100MM)
C 102 1-895-264-41 A BOARD, COMPLETE 105 1-858-796-21 LOUD SPEAKER (40X100MM)
(KDL-32EX357 ONLY) 106 1-489-986-11 SWITCH UNIT
AFTER REPLACING THE MAIN BOARD, YOU MUST UPDATE THE
F SOFTWARE TO THE LATEST VERSION. 107 1-895-253-11 GL8 BOARD, COMPLETE
102 1-895-264-71 A BOARD, COMPLETE (KDL-32EX357/32EX358 ONLY)
(KDL-32EX358 ONLY) 107 1-895-173-12 GL5 BOARD, COMPLETE
AFTER REPLACING THE MAIN BOARD, YOU MUST UPDATE THE (KDL-40EX457/40EX458 ONLY)
SOFTWARE TO THE LATEST VERSION 108 4-297-998-41 SHEET, INSULATION (GL2)
102 1-895-264-51 A BOARD, COMPLETE (KDL-32EX357/32EX358 ONLY)
(KDL-40EX457 ONLY) ORDER THIS PART WHEN REPLACING THE LCD PANEL
AFTER REPLACING THE MAIN BOARD, YOU MUST UPDATE THE 108 4-297-996-51 SHEET, INSULATION (GL6)
SOFTWARE TO THE LATEST VERSION (KDL-40EX457/40EX458 ONLY)
102 1-895-264-91 A BOARD, COMPLETE ORDER THIS PART WHEN REPLACING THE LCD PANEL
(KDL-40EX458 ONLY)
AFTER REPLACING THE MAIN BOARD, YOU MUST UPDATE THE
SOFTWARE TO THE LATEST VERSION
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 17
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
LCD PANEL REMOVAL and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
with part number specified. these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
KDL-22EX357 ONLY
A Remove screws from LCD Bracket, then release Bezel clips and gently lift up LCD Panel to detach from Bezel.
151
Bezel clips
152
153
Screws
B Remove screws from LCD Bracket and lift up to detach from LCD Panel.
Screws
KDL-22EX357 ONLY
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 18
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
KDL-32EX357/32EX358/40EX457/40EX458 ONLY and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
with part number specified. these components are repaired and/or replaced.
A Remove screws, then press Bezel tabs and lift up Panel Brackets (H). See Appendix A: Encryption Key Components in the back of this manual.
B Press Bezel tabs and tilt up Panel Brackets (V).
C Remove screws and lift up Bottom Frame.
Panel Bracket (H)
201
203
202
Bezel tab
203
D
204
Panel Bracket (V)
Bezel tab
204
C 205
KDL-32EX357/32EX358/40EX457/40EX458 ONLY
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
201 4-420-101-01 BEZEL (32IRSF) 202 NA LCD PANEL
(KDL-32EX357 ONLY) FOR ALL LCD PANEL AND TCON BOARD PART NUMBER
201 4-420-101-11 BEZEL (32IRSF) INFORMATION REFER TO THE LCD PANELS SERVICE MANUAL
(KDL-32EX358 ONLY)
201 4-420-102-01 BEZEL (40IRSF) 203 4-299-512-01 BRACKET, PANEL (H)
(KDL-40EX457 ONLY) 204 4-299-509-01 BRACKET, PANEL (V)
201 4-420-102-11 BEZEL (40IRSF) 205 4-419-890-01 FRAME, BOTTOM (32IRSF)
(KDL-40EX458 ONLY) (KDL-32EX357/32EX358 ONLY)
FIGURE 1 FIGURE 2 205 4-419-891-01 FRAME, BOTTOM (40IRSF)
(KDL-40EX457/40EX458 ONLY)
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 19
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
confidential information. Specific instructions must be adhered to whenever
REATTACHING THE BEZEL TO THE LCD PANEL and ! mark are critical for safety. Replace only
with part number specified. these components are repaired and/or replaced.
Before reattaching the Bezel to the LCD Panel, be sure to remove all of the original double-side tape and replace it See Appendix A: Encryption Key Components in the back of this manual.
with new tape (PN 4-435-135-01). Refer to the illustrations for correct placement of the double-sided tape.
NOTE:
After securing the double-sided tape (PN 4-435-135-01) to the new Bezel, be sure to remove the paper
protecting the tape before replacing the LCD Panel.
12.5
12.5
Top / Bottom:
415
680
21.71±1
;; If using a chemically pretreated cloth, please follow the instruction provided on the package.
Place as 2nd layer over long tape ;; Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
Bottom: 110 x 10mm (t=0.4mm) Bottom: 890 x 10mm (t=0.4mm) ;; Periodic vacuuming of the ventilation openings is recommended to ensure proper ventilation.
;; Do Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these
110 materials could easily scratch the screen which may result in permanent damage.
890
;; Do Not use any cleaning product containing alkaline/acid cleaner, scouring powder, or volatile solvent, such as
alcohol, ammonia, benzine, thinner or insecticide. Using any of these harsh cleaners may result in permanent
damage to the screen.
Double-Sided Tape Placement for 40” Models Only ;; Do Not spray water or detergent directly onto the TV screen . If liquid drips into the bottom of the screen it may
cause a failure.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 20
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
with part number specified. these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
CONNECTORS SCREWS
SCREW INFORMATION NOT AVAILABLE FOR THESE MODELS
254
253
252
251
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
251 1-910-106-19 CONNECTOR ASSEMBLY22MB-H/KEY/SP14P 253 1-910-106-18 CONNECTOR ASSEMBLY 22 MB-PSU 15P
(KDL-22EX357 ONLY) (KDL-22EX357 ONLY)
251 1-910-106-24 CONNECTOR ASSEMBLY32MB-H/KEY/SP14P 253 1-910-106-23 CONNECTOR ASSEMBLY 32 MB-PSU 15P
(KDL-32EX357/32EX358 ONLY) (KDL-32EX357/32EX358 ONLY)
251 1-910-106-28 CONNECTOR ASSEMBLY40MB-H/KEY/SP14P 253 1-910-106-27 CONNECTOR ASSEMBLY 40 MB-PSU 15P
(KDL-40EX457/40EX458 ONLY) (KDL-40EX457/40EX458 ONLY)
254 1-910-106-21 CONNECTOR ASSEMBLY 22 LED-PSU 6P
252 1-910-106-22 (LVDS) CONNECTOR ASSEMBLY 22 (FFC) 30P (KDL-22EX357 ONLY)
(KDL-22EX357 ONLY)
252 1-910-106-26 (LVDS) CONNECTOR ASSEMBLY 32 (FFC) 30P
(KDL-32EX357/32EX358 ONLY)
252 1-910-106-97 (LVDS) CONNECTOR ASSEMBLY 40 (FFC) 51P
(KDL-40EX457/40EX458 ONLY)
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 21
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION
OPTIONAL ACCESSORIES
PART NO. DESCRIPTION
REMOTE COMMANDER
PART NO. DESCRIPTION
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 22
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION
WIRE DRESSING
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 23
SECTION 5 - UPDATES AND ADJUSTMENTS
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 24
SECTION 5 - UPDATES AND ADJUSTMENTS
Contact Sony
Please contact Sony directly if you have questions on the use of your television con:
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 25
SECTION 5 - UPDATES AND ADJUSTMENTS
VOLUME+
RM-YD081
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 26
SECTION 5 - UPDATES AND ADJUSTMENTS
3. The Service Mode initial screen, will be displayed. COMPLETING SERVICE REQUIREMENTS WHEN
Service Mode REPLACING THE MAIN BOARD
Sound Adjustment >>
Wide Band Tuning >> The following must be performed after replacing the Main Board to ensure
Range Scan… >> that all of the features for the TV will be available.
Self diagnosis history >> ;; View the Status Information
Status Information… >> ;; Select the Panel ID Code
LVDS Spectrum(%0) <[ 25 ]> ;; Add the Serial Number
Panel Selection <[ LTY320AN03 ]>
;; Add the Model Name
SERIAL NUMBER EDIT
MODEL NAME EDIT
VIEWING THE STATUS INFORMATION
[</>]Set [Home] Exit After replacing the Main Board you MUST UPDATE the SOFTWARE to the
latest version.
4. Do one of the following:
5. Verify the latest software is installed before proceeding to
a. Proceed to Completing Service Requirements when the service adjustments.
Replacing the Main Board. 6. Press until Status Information is selected
b. Proceed to Completing Service Requirements when Service Mode
Replacing the LCD Panel. Sound Adjust… >>
Wide Band Tuning >>
Range Scan… >>
Self diagnosis history >>
Status Information… >>
LVDS Spectrum(%0) <[ 25 ]>
Panel Selection <[ LTY320AN03 ]>
SERIAL NUMBER EDIT
MODEL NAME EDIT
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 27
SECTION 5 - UPDATES AND ADJUSTMENTS
8. The latest version is displayed as shown: SELECTING THE PANEL ID CODE
MAIN FW VER: v0.015 CAUTION: You MUST SELECT THE CORRECT PANEL ID CODE for the
MAIN NVM VER: TD1.000 picture to display propertly.
BOOT LOADER VER: v1.000 Verify before proceeding to the next step:
PANEL VER: V0.00024
;; Verified the Status Information
PQ VER: v1.0000
AQ VER: AQ0.0016 10. Press to select Panel Selection
KP VER: 1.5 Service Mode
ANT-SW: Antenna Sound Adjust… >>
Phy.Ch.: 33 Wide Band Tuning >>
Status: Unlock Range Scan… >>
INT VER: 002125_3_001_889_84 Self diagnosis history >>
S/N: N/A Status Information… >>
Freq. (khz): 585250 LVDS Spectrum(%0) <[ 25 ]>
Modulation: NTSC Panel Selection <[ LTY320AN03 ]>
Offset Freq: N/A SERIAL NUMBER EDIT
MODEL NAME EDIT
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 28
SECTION 5 - UPDATES AND ADJUSTMENTS
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 29
SECTION 5 - UPDATES AND ADJUSTMENTS
18. Continue to use the and or to enter the 23. Press until MODEL NAME EDIT is selected.
remaining digits of the serial number.
Service Mode
Service Mode Sound Adjust… >>
Sound Adjust… >> Wide Band Tuning >>
Wide Band Tuning >> Range Scan… >>
Range Scan… >> Self diagnosis history >>
Self diagnosis history >> Status Information… >>
Status Information… >> LVDS Spectrum(%0) <[ 25 ]>
LVDS Spectrum(%0) <[ 25 ]> Panel Selection <[ LTY320AN03 ]>
Panel Selection <[ LTY320AN03 ]> SERIAL NUMBER EDIT 5001692
SERIAL NUMBER EDIT 5001692 MODEL NAME EDIT
MODEL NAME EDIT
[</>]Set [Home] Exit
[</>]Set [Home] Exit
24. Press to be able to select the first character.
19. Verify the Serial Number is correct before proceeding to
Service Mode
the next step.
Sound Adjust… >>
20. When the complete serial number is displayed, press . Wide Band Tuning >>
21. When the confirmation screen displays, press to select Range Scan… >>
Self diagnosis history >>
YES, and then press .
Status Information… >>
22. Proceed to Adding the Model Name. LVDS Spectrum(%0) <[ 25 ]>
Panel Selection <[ LTY320AN03 ]>
ADDING THE MODEL NAME SERIAL NUMBER EDIT 5001692
Verify before proceeding to the next step: MODEL NAME EDIT _ _ _ _ _ _ _ _
;; Verified Status Information
[</>]Set [Home] Exit
;; Selected the Panel ID Code
;; Added the Serial Number
CAUTION: The Model Name can only be selected once. Be sure to verify
the information is correct before saving the changes.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 30
SECTION 5 - UPDATES AND ADJUSTMENTS
25. Press or until the first character of the model name 29. When the confirmation screen displays, press to select
of the TV displays.
YES, and then press .
Service Mode
30. Press POWER to exit Service Mode.
Sound Adjust… >>
Wide Band Tuning >>
Range Scan… >> COMPLETING SERVICE REQUIREMENTS WHEN
Self diagnosis history >>
Status Information… >>
REPLACING THE LCD PANEL
LVDS Spectrum(%0) <[ 25 ]> The following must be performed after replacing the LCD Panel.
Panel Selection <[ LTY320AN03 ]> ;; View the Status Information
SERIAL NUMBER EDIT 5001692
;; Verify the Panel ID Code
MODEL NAME EDIT K _ _ _ _ _ _ _ _
;; Reset the Panel Operation Time
[</>]Set [Home] Exit 1. TV must be in Standby mode.
2. Press the following buttons on the Remote Commander
26. Continue to use the and or to enter the within a second of each other:
remaining digits of the model name.
DISPLAY Channel 5 Volume + POWER
Service Mode
Sound Adjust… >> Service Mode
Wide Band Tuning >> Sound Adjust… >>
Range Scan… >> Wide Band Tuning >>
Self diagnosis history >> Range Scan… >>
Status Information… >> Self diagnosis history >>
LVDS Spectrum(%0) <[ 25 ]> Status Information… >>
Panel Selection <[ LTY320AN03 ]> LVDS Spectrum(%0) <[ 25 ]>
SERIAL NUMBER EDIT 5001692 Panel Selection <[ LTY320AN03 ]>
MODEL NAME EDIT KDL-32EX357 SERIAL NUMBER EDIT 5001692
MODEL NAME EDIT KDL-32EX357
[</>]Set [Home] Exit
[</>]Set [Home] Exit
27. Verify the Model Name is correct before proceeding to the
next step.
28. When the complete model name is displayed, press .
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 31
SECTION 5 - UPDATES AND ADJUSTMENTS
VIEWING THE STATUS INFORMATION 6. Using the table below, verify the correct panel code for the
After replacing the LCD Panel or TCON Board you MUST UPDATE the Panel ID.
SOFTWARE to the latest version. Verify the latest software is installed
before proceeding to the service adjustments. Model Name Panel Code Panel Type Panel ID
3. For instructions refer to the section “Viewing the Status KDL-22EX357 15_LED_WXGA_CMI_22 CMO V216B1LE3
Information” on page 27.
4. Do one of the following: KDL-32EX357
16_LED_WXGA_SLCD_32 SLCD LTY320AN03
KDL-32EX358
a. If the latest software is installed, proceed to Verifying
KDL-40EX457
the Panel ID Code. 17_LED_FHD_SLCD_40 SLCD LTY400HM10
KDL-40EX458
b. If the latest software is not installed, update the
7. Proceed to Resetting the Panel Operation Time.
software and then proceed to Verifying the Panel ID
Code.
RESETTING PANEL OPERATION TIME
VERIFYING THE PANEL ID CODE 8. Press to select Self diagnosis history.
5. Press to select Panel Selection. 9. On the Self Check screen, identify the Panel Operation
Service Mode Time location.
Sound Adjust… >> SELF CHECK
Wide Band Tuning >>
Back <<
Range Scan… >>
002 MAIN_ POWER 000
Self diagnosis history >>
003 DC_ALERT1 000
Status Information… >>
003 AUDIO_PROT 000
LVDS Spectrum(%0) <[ 25 ]> 004 BALANCER_ERR 000
Panel Selection <[ LTY320AN03 ]> 005 TCON_ERR 000
SERIAL NUMBER EDIT 5001692 005 PANEL_ID_NVM_ERR 000
MODEL NAME EDIT KDL-32EX357 006 BACKLIGHT_ERR 000
007 TEMP_ERR 000
[</>]Set [Home] Exit
00031 00046 00031
[Home] Exit
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 32
SECTION 5 - UPDATES AND ADJUSTMENTS
11. Verify Panel Operation Time has been changed to 00000. ACCESSING FACTORY ADJUSTMENT MODE
SELF CHECK
1. TV must be ON.
Back << 2. Press the following buttons on the Remote Commander
002 MAIN_ POWER 000 within a second of each other:
003 DC_ALERT1 000
MUTING MUTING HOME
003 AUDIO_PROT 000
004 BALANCER_ERR 000 NOTE: The instructions to access Factory Mode are NOT
005 TCON_ERR 000 THE SAME as the Service Mode procedure.
005 PANEL_ID_NVM_ERR 000
006 BACKLIGHT_ERR 000 Factory Mode
007 TEMP_ERR 000
Input Source <[ TV ]>
00031 00046 00000 White Balance <[ Off ]>
Internal Pattern <[ Off ]>
[Home] Exit Color Temp >>
Aging Mode <[ Off ]>
12. To exit the Self Check, press HOME . ADC Calibration >>
TVD ADC Calibration >>
Auto Phase <[ Off ]>
Factory Reset (default) Off
Recall Data <[ Off ]>
Data Backup <[ Off ]>
Site Air Channels <[ Off ]>
Site Cable Channels <[ Off ]>
System FW v2.500
Model Name KDL-32EX357
Serial Number 5001692
Picture Quality v1.0000
Audio Quality AQ1.0000
Panel Info LTY320AN03
EDID Version HDMI: 1.3 / VGA: 1.3
Factory Version v2.500
[</>]Set [EXIT] Exit
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 33
SECTION 5 - UPDATES AND ADJUSTMENTS
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 34
SECTION 5 - UPDATES AND ADJUSTMENTS
Back <<
Color Temp <[ Neutral ]>
R Gain <[ 538 ]>
G Gain <[ 512 ]>
B Gain <[ 452 ]>
R Offset <[ 512 ]>
G Offset <[ 512 ]>
B Offset <[ 512 ]>
Recall Data <[ Off ]>
Data Backup <[ Off ]>
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 35
is a trademark of Sony Electronics
Reproduction in whole or part without written permission is prohibited. All rights reserved
Sony Corporation English
Sony LCSC 2012FJ74WEB-1
Technical Services Printed in USA
9-883-894-02 Service Publication Department © 2012.6
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 36
APPENDIX A: ENCRYPTION KEY COMPONENTS
Encryption key components developed by Sony Corporation contain confidential information, and shall be handled under the non-disclosure obligations
provided in the applicable agreement with Sony Corporation (and/or its subsidiary).
As part of this agreement specific instructions must be adhered to whenever a Circuit Board containing encryption key components is repaired and/or replaced
pursuant to the following:
1. In the service manual the Circuit Board(s) containing encryption key components shall be identified with a red outline and a .
2. Only repair boards or components listed in the service manual shall be utilized for replacement and/or repair.
3. Disassembly, decryption, or reverse-engineering component(s) is strictly prohibited.
4. Any board in which the Servicer replaces an encryption key component must be placed back into the set it orignally came from and the replaced
defective component MUST BE DESTROYED. Boards cannot be swapped.
5. If a Circuit Board identified with a red outline and a in the service manual is deemed to be defective:
a. and if a core charge is imposed and is covered under the product warranty, the defective un-repaired or modified board MUST BE RETURNED
to Sony.
b. and if the core charge is NOT covered under the product warranty, the defective un-repaired or modified board MUST BE DESTROYED.
6. If a unit is destroyed (such as field scrap), the Circuit Board identified with a red outline and a in the service manual MUST BE DESTROYED.
KDL-22EX357/32EX357/32EX358/40EX457/40EX458 A-1