Written Questions:

Q1:What are 5 characteristics do you believe a positive role model in the workplace
should demonstrate?

1. Optimistic
2. Influencer
3. Supportive
4. Collaborative
5. Both a leader and a follower at the same time

Q2: How would you ensure your personal work goals reflect the organisation's
plans?

I always make sure that my personal work goals also reflect the organisation’s plan
because if they are not connected, then there will be a huge disconnect with the way I do
my work. I apply for this job and so I am aware of the goals of the organizations and all
the values it believes in. I always carry the name of the organization and I need to protect
its name by working with professionalism and excellence. I love my job and so the
organization that gives me valuable opportunities to develop professionally and as well
as personally.

Q3:Scenario: A member of your team has presented you with their work goals for
the next quarter.You are surprised to see that they all focus on pursuing a
particular project that they raised with you last month, because you need to have
them work on the contract work with a new client and the current plans of the
company. You cannot see how they will have time to spend on a project that does
not contribute in any way to the company’s goal. What strategies could you use to
help the team member understand the goals of the organisation, and get them to
re-align their goals to reflect the organisation's plans and goals?

This has happened to me a lot of times and I can say that working with colleagues
who do not seem to understand the organisation’s goals. What I always do is I always set
up a meeting in which we discuss important matters and how each of us contribute to the
success of the organization. Time should always be the essence and prioritization plays
an important factor in that. Open communication, based on my own experience, is the
best way to make your co-worker understand the context of your job and the nature of
organization you all work for. Because at the of the day, the success of the organization
is also your success and vice versa.
Q4: Make a list of contingencies that may directly impact on your personal
performance and explain how these things can be accommodated into your work
plans?

1. Follow the Project Plan: I need to strictly follow my Project Plan because it does
not only impact my personal performance, but also the organization’s
performance as well.
2. Create Contingency Plan: I need to always a Plan B in case Plan A does not
work. Contingency Plan allows us to anticipate possible risks and create
measures to counter them.
3. Focus on my strengths and learn from my weaknesses. I need to leverage on
my strengths and learn that I also have my own weaknesses to work on. This
is an integral part of my work plans as I can anticipate the things I am good at
and ask for possible assistance on things I need to put extra effort on.
4. Engage in team work. No man is an island. This is very true and in the work
setting, you cannot thrive and survive alone. You need your team and everyone
in the organization to achieve your common goals that are all meant for
organizational success.

Q5: List 8 strategies to increase your personal performance?

1. Self-Management
2. Self-Care
3. Motivation and Drive
4. Change Management
5. Productivity and Excellence
6. Time Management
7. Self-Reflection
8. Collaboration

Q6: Explain how the above 8 strategies combined with prioritising tasks will help
you solve competing demands? (These competing demands may relate to your
personal life).

1. Self-Management: This will surely help myself in being productive because I

will have a prepared body and mind. This is an important practice that I have
been doing since I have a lot of things to accomplish and given my
responsibilities I have at work.
2. Self-Care: As simple as self-reflection and taking a vacation. Taking care of
oneself is ideal especially in learning how to prioritize from among all your
never-ending and equally important tasks. I take a pause, go on vacation to
relax, and go back to the normal grind again.
3. Motivation and Drive: What are my WHYs and HOWs? Why I do what I do? My
motivation is my WHY and my drive is my HOW. I am deeply motivated by the
work that I do because I believe that I am helping different people for good.
 4. Change Management: Change is an inevitable part of our lives and only those
who are prepared enough to excellently embrace change will remain. It’s fine
to anticipate change and think that you will somehow fail in the process – this
will give you enough push to not allow any reason to fail when you are already
in the process.
5. Productivity and Excellence: Being productive and excellent at the same time
is not an easy task. I always try to be as productive as possible because that
is a motivate for me to consistently create excellence output.
6. Time Management: Time is always of the essence and my personal belief is
that every second counts. I waste no time and always make the most out of the
given time. Of course, part of this time management is to also giving yourself
time to pause and recharge.
7. Self-Reflection: What happened today? What did I do right? Which aspect did
I fall short? Did I create something useful today? How many people did I make
joyous today? These are the common questions I ask myself at the end of every
day. I make time for self-reflection because this is chance for me re-assess
myself and an opportunity to re-calibrate my strategies.
8. Collaboration: I cannot do it alone and so I am never shy to ask help from my
colleagues or to people whom I think can help me better accomplish my tasks.
I collaborate with people especially during times when I have competing
demands at work. This is also a chance for me get to know other people and
realize the areas of myself I need to focus more on.

Q7:Procrastination is one of the biggest hurdles to achieving personal and

organisational goals and objectives. List the types of tasks that YOU have a
tendency to procrastinate over? and create a personal strategy for ensuring that
you do not procrastinate in the future. (These tasks might relate to your personal
life.)

I tend to procrastinate over trivial thoughts and things I often worry about that often
lead to time wastage. I always worry and I anticipate things even if they are not happening
yet. This sometimes eats up my energy and most of all, my time. A better strategy I am
doing is that I always focus on important things and when I already on the verge of
procrastinating, I am always reminded of the things I need to work and focus more on. I
also make it to a point that I will just trust the process and leave it all to it as long as I am
doing my very best in every endeavor that I have been very privileged to journey on.

Q8:
Technology can efficiently and effectively manage your work priorities and
commitments, BUT it relies on YOU knowing what is available and also learning
how to USE the technology. Most technology is concerned with
managing communication and record-keeping of some kind.
In the table below list and explain 2 software programs that can be used to manage
financial records, schedule & create calendars and those can be used for Project
Management ?

Software Technology Details Other info

Microsoft Excel is a spreadsheet
developed by Microsoft for Windows,
macOS, Android and iOS. It features
Financial 1. Excel
calculation, graphing tools, pivot tables,
and a macro programming language called
Visual Basic for Applications.
Quicken is a personal finance
management tool developed by Quicken
Inc. On March 3, 2016, Intuit announced
plans to sell Quicken to H.I.G. Capital;
2. Quicken terms of the sale were not disclosed.
Different versions of Quicken run on
Windows and Macintosh systems.
Previous versions ran on DOS and the
Apple II.
Google Calendar is a time-management
and scheduling calendar service
developed by Google. It became available
1. Google in beta release April 13, 2006, and in
Calendar
Calendar general release in July 2009, on the web
and as mobile apps for the Android and iOS
platforms. Google Calendar allows users to
create and edit events.
Tom's Planner is a web-based tool and
2. Tom’s
application service provider for project
Planner
planning, management and collaboration.
Asana is a web and mobile application
designed to help teams organize, track,
Project
1. Asana and manage their work. Forrester, Inc.
Planning
reports that “Asana simplifies team-based
work management.
Trello has a variety of work and personal
uses including real estate management,
software project management, school
2. Trello
bulletin boards, lesson planning,
accounting, web design, gaming and law
office case management.

Q9:
Using your own workplace as an example, explain when each of the following
learning style is suitable if there is a need for training.

1. Visual learning: This is for people who learn best when they see a picture or a
visual representation of what they need to do. A manual or handbook with detailed
instructions and pictures is a best example of strategy who will work best with
visual learners. At work, this kind of learning style is suitable for people who need
picture for them to be able to do their tasks.
2. Auditory learning: This is for people who learn best when they hear instruction
either at once or repeatedly. A recorded version of instructions is the best way
auditory learners can learn. At work, this kind of learning style is suitable for people
who transcribe, record conversations (minutes for example), and deal with
communication.
3. Kinesthetic learning: This is for people who learn by doing. They need to see, head
and actually do it to really learn it. At work, we all employ this kind of learning and
our managers/coaches/superiors play an important role in the successful learning
process.

Q10:Please refer to handout "Personal performance improvement".

When you try to review your own work performance, you can generate a checklist
with questions and go through them one by one. Please list at least five (5)
questions you can ask yourself when reviewing your own work performance.
1. What have I done right?
2. Am I working smart or working hard?
3. Am I contributing to the organization’s success?
4. What are the things I need to keep doing (best practices) and possible share
among my colleagues?
5. What are the things I need to focus more on?

Project:
Q1: A. In your workplace, what main skills are expected from an employee? E.g.
licence, use of equipment, use of software programs, etc.

As a UN Field Security Associate, the implementation of security operations and all

matters relating to the management of safety and security for UN personnel in the country
or in the region of assignment.

B. Explain your understanding of the following statement.

"Feedback needs to be sought from employees, clients and colleagues and used
to identify and develop ways to improve competence."
 One of the main responsibilities of a manager is providing feedback that supports
their staff’s learning and development. Just as important is being able to provide this
feedback on an ongoing basis – not just when the employee's annual performance review
comes around. Constructive feedback is especially vital when there are issues that
require staff to improve on mistakes or shortcomings, without stirring up negative feelings.

C. What is your current role at work - give the title and detail your responsibilities?

TITLE: Field Security Associate

RESPONSIBILITIES:
o Liaises and coordinates, as appropriate, with the host government security
organizations and/or personnel, including national and local provincial authorities,
military, and police officers, as well as non-governmental organizations and other
non-State actors in the area of operation;
o Helps to assess the security situation at the duty station and ensures adequate
gathering and verification of security information that may be required for a proper
analysis of the situation by the CSA/DSA;
o Communicates information on security to the heads of United Nations agencies
and provides host country security advice to UNDSS in the absence of the
CSA/DSA, as required;
o Maintains regular contacts with Security Focal Points of UN agencies;
o May be requested to provide technical assistance at SMT meetings, in the absence
of the CSA/DSA.
o Helps in the preparation and review of the UN Security Plan;
o Supports actions during the implementation of the Security Plan, as required.
o Provides support in conducting security evaluations and provides advice on
security measures for the residences (Residential Security Measures – RSM) of
UN staff, as well as on latest trends and threats to staff safety and security;
o Establishes and maintains warden system and keeps update of information related
to UN offices and residences;
o Administers a pass and ID system;
o Maintains liaison with commercial companies used for UN security at offices and
residences, in order to ensure the effective and efficient use of the guard force.
o Maintains routine and confidential correspondence files/documents;
o Maintains a database on contact details in relation to host country security
authorities;
o Arranges appointments, receives visitors, places and screens telephone calls and
answers queries with discretion, and takes minutes and/or notes at meetings.
 o Commitment to the ideals of the United Nations Charter and the Organization’s
core values – Professionalism, Integrity and Respect for Diversity
o Planning and Organizing: Demonstrated ability to establish priorities and to plan,
coordinate and monitor his/her own work plan with minimum supervision. Ability to
work under pressure or in crisis situations. Availability to travel within the area of
responsibility.
o Creativity: Ability to actively seek to improve services, offer new and different
options to solve problems/meet client needs, and promote and persuade others to
consider new ideas
o Teamwork: Proven interpersonal skills and the ability to listen and work in a multi-
cultural, multi-ethnic environment with sensitivity and respect for diversity
o Communication: Proven and sustained communication (verbal and written) skills

D. What kind of formal certificate training is required for such a role and is there
any internal training that you need to complete to do your job?

Formal Certificate Training: Diplomatic Security Training and Protection (military

or police context) with knowledge on HF and VHF radio operation.
Internal Training: Continuous training in the field of Diplomatic Security Training
and Protection

Q2:
A. What is the importance of networking, in terms of enhancing personal
knowledge, skills and work relationships?

Networking is an important skill to have but also the hardest skills to develop. It
involves dealing with different kind of people, building relationships with them, and
maintaining that relationship for common benefit of all. It enhances personal
knowledge because it gives you more information about people and their
background; personal skills because it develops important skills that need time to
be developed and need personal willingness to be successful; and personal work
relationship because it’s not about the number of people you know, it’s more about
the quality of relationship you have with those people.

B. How can you determine if you need to undertake more training for your job
and WHY would additional training be needed?

We usually conduct Training Needs Analysis annually and the result of which will
be the basis for the training plan of the organization as the needs were directly
 extracted from the employees. Additional training is more of an update and to be
always at par with international standards and updates.

C. If you change your career path in the future, will the training you have done
in your current job role have been a waste of time? Why?

No, because training is just about the technical aspect of it. It is more of the ability
to realize that learning is a non-stop process and any kind of training is important
to us in one way or the other.