UTKAL ASHISH MISHRA

E-Mail: utkal060@gmail.com
Phone: +91-6370483806

Performance driven professional with excellence in coordinating with cross-functional teams; skilled in adopting a pragmatic
approach in improvising on solutions and resolving complex business issues, targeting assignments in HR Operations with a
leading organization of repute

KEY SKILLS PROFILE SUMMARY

HR Operations
Employee Engagement & Welfare
Performance Management
Onboarding & Exit Formalities
Process Improvement
Client Engagement
MIS Reporting & Documentation
Payroll & Statutory Compliance
Employee Relations
HR Initiatives
ACADEMIC DETAILS
 MBA in Human resources and
Finance from KIIT School Of
Management, Bhubaneswar in 2017
with 7.50 CGPA
 B.Tech. in Electrical Engineering from
ITER college, Bhubaneswar Odisha,
under BPUT University in 2010 with
7.40 CGPA
 A competent professional with over 6 years of experience in managing
the entire gamut of Human Resource Management, Facility
Management as well as Software Testing
 Diligently executed Onsite & Offshore Model Projects like Guinea
Bauxite Export Project
 Key Driver of Change Management processes that were successfully
implemented for streamlining operations, building employee morale,
controlling attrition and building committed teams
 Resourceful in managing Joining & Exit Formalities, Payroll Processing,
Grievances, and MIS backed by knowledge on standard terms &
conditions of employment
 Skills in designing and applying a comprehensive performance
management, competency and compensation framework to support the
business and achieve ambitious growth plans
 Skills of building and maintaining healthy business relations with
clients and ensuring high client satisfaction matrices by achieving delivery
& service quality norms
 Proficiency in coordinating with vendors for streamlining & defining
continuous improvement processes; maintained peaceful & harmonious
work environment in the organization

ACADEMIC ACHIEVEMENT
 Acknowledged as best commentator
in inter college cricket tournaments

ORGANISATIONAL EXPERIENCE
May’17- Jun’19 with Afcons Infrastructure Ltd., Guinea, West Africa as Personnel & Administration Officer
Key Result Areas:
 Maintained premises with knowledge of materials, issue controls & record keeping and ensured facility maintenance to
the highest possible standards of safety, cleanliness, security & operational effectiveness
 Formulated new SOPs & methodologies for time management, work order prioritization & preventive maintenance and
maintained schedules, logs, documentations
 Executed HR related processes & activities for managing the payroll of employees, recorded attendance & leave balance
along with the formalities & documentation required for on-boarding & induction
 Supervised complete administration activities for the organization including housekeeping, transportation, help desk
management, corporate meeting & events and so on
 Administered the travel arrangements for staff & guests along with visa processing
 Estimated the cost of equipment, labor & material to determine project feasibility and assisted management in the
design & construction and propose adjustments in exiting designs
 Developed vendor relations, evaluated their performance, managed contracts to obtain right cost for services and
monitored contract’s expiry & initiation of re-procurement
 Scheduled& coordinated for conducting initial assessments, internal audits, management reviews, employee
complaint/concerns analysis and product non-conformity reports to take corrective actions across all services
 Trained & mentored the team members; created& sustained a dynamic environment that fosters development
opportunities & motivated high performance amongst team members

Project Undertaken:
Guinea Bauxite Export Project, West Africa
Description: This project was driven and conducted by Shapoorji Pallonji Group of Companies limited(SP-EPC Afcons) in
Guinea, West Africa.The project was to improve and standardise the movement of bauxite from source(mines) to destination
(port to ship offloading) via a 6 km long conveyor system which was automatically controlled.
Our scope was to build the transfer towers and the smooth installation of conveyer belt which was completed on time.

Role: Created a conducive environment for staff and workers for smooth process. Also monitored Facility Management and
Payroll Management.

PREVIOUS EXPERIENCE
Nov’14- Jul’15 with Convergys India Pvt. Ltd., Gurugram as Senior Technical Officer
Key Result Areas:
 Headed Client Service Operations for rendering and achieving quality services; administered service operations in order
of maintaining minimum Turn-around-Time

Project Undertaken:
AT&T U-verse Chat Support
 Assessed customer queries on real time basis and gave them quick and real time solutions.

Mar’11- Jul’14 with Tata Consultancy Services, Mumbai as Quality Analyst

Key Result Areas:
 Gained elementary knowledge of computer languages like C, C++, Java, Oracle, SQL database, PlSQL, and so on
 Knowledge of Manual Testing of Web Applications and mapping requirements and project functionalities

Project Undertaken:
Bank of America Merrill Lynch, My Merrill, Total Merrill, Equity Methods (Option Navigator)

Description: The goal of the project was to facilitate retirement solutions for senior citizens of USA and helped in investing
better financial instruments like stocks, bonds, ETFs etc. The website consists knowledge on how to select a stock, where to
invest and so on.

Highlight:
 Awarded as Best Speaker in Toastmaster Event

Project: Option Navigator

Developer: Tata Consultancy Services(TCS)
Client: Equity Analytics, (Bank of America-Merrill Lynch)
App Domain: FAS 123R Financial Reporting tool
Technology: Core Java, MS SQL 2008.
Project Abstract: Option Navigator is the industry’s leading web-based FAS 123R compliance solution. It manages Employee
Stock Options for any company. Designed with input from Equity Methods’ world-class team of experts, Option Navigator
offers reporting and analysis that is powerful, transparent and provides unmatched flexibility.
Responsibilities:
• Understood the client Requirements and projects Functionalities
• Prepared Test Plan, Test Execution and Defect Detail Reports, Work estimates for different releases
• Prepared and Executed of Test Scenarios/ Test Cases and reviewed Test Requirements/Test Cases
• System and Regression Testing
• Found and Reported Bugs and prepared bug reports.
 CERTIFICATIONS
 Completed two modules of NCFM Financial Markets:
o Beginner’s Module (2014)
o IAPM Module (2016)
 Online certification course on effective Human Resources Administration
 Online certification course on Introduction to Human Resources.
 Online certification course on Basics of Scrum, Agile and project delivery.

PERSONAL DETAILS
Date of Birth: 1st April 1987
Languages Known: English, Hindi, and Odia
Address: Plot no.818/819, Old Post Office Lane, (Near Rashmi Enclave), Budheswari Colony, Bhubaneswar-
751006, Odisha