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Results: Date:
Carefully read the questions and tick only one correct option
Manual
Import
Website/Webservice
1
2
3
4
4. While creating lead from lead tab of customer 360 some of the values of customer
gets auto populated on lead?
Yes
No
Page 1 of 3
Lead Management
6. Which value will be populated by default for Department field in Assigned status
code for RM and CSR Role?
Manual Assignment
7. Field/s that are visible on layout based on the value selected on another field is
called?
Dependent field
Mandatory field
Role
User
Status code
Milestone
True
False
Assignment Rule
Alert Rule
Dedupe Rule
True
False
Page 2 of 3
Lead Management
13. A duplicate lead will be marked as duplicate with the help of a marker on the
lead?
True
False
1
2
3
4
a) Not Interested
b) Rejected
c) Converted
All of a,b,c
a,b
b,c
a,c
Page 3 of 3