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To: USGS
From: Group D
This report reviews a basic set of instructions to access the current conditions of water quality Deleted: through the
data. The instructions mainly focus on navigating through the site, but neglect to explain each Deleted: the
step in detail. We conducted a usability test with four subjects to assess how the average Deleted: without
person uses these instructions and gathered feedback on improvements that could be made. Deleted: ing
After testing and questioning our subjects, we created a revised set of instructions that we
Deleted: in
believe will create a better experience for the reader.
Deleted: each step
Deleted: Hence,
Summary Deleted: w
Deleted: students
We tested the usability of the “How do I access current conditions water-quality data?” Deleted: gather
instructions. Although test subjects liked some aspects, like the color scheme and plain
Deleted: information on
language, the feedback was generally negative. They thought that the page design could use
Deleted: general publi
some work, and the text and images were difficult to see. Many things are hard to find and the
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last two steps are difficult to complete. We recommend updating the page to fix these issues.
Deleted: finds the set of instructions helpful/unhelpful.
Taking answers from the questions asked, we came up
Test Objectives with a better set of instructions.
Deleted: y generally thought it was awful
The usability test was intended to assess the integrity of water quality locating instructions on Deleted: is poorly designed
the USGS website, in terms of user difficulty. Some focal points of this test included formatting Deleted: everything is too small
of the pages, tables, and graphs; color scheme and text size; location and accuracy of Deleted:
necessary information; and overall difficulty of information. Some details of this study are Deleted:
included in the subjects’ questionnaire, allowing subjects to give input on their personal
experience and suggestions for improvement. Those suggestions play a major role in pairing Deleted:
with our objectives for a final modification of the instructions.
Results
Many subjects found the color scheme of the website appealing to the eye. The steps were Deleted: eye.The
mostly short and concise. The font and font size did contribute to the readability and the Deleted: to the point
accessibility of the document. The absence of technical jargon also helped put the website on
the good side of the test subjects.
Areas for Improvement Deleted: s
The subjects spent an average of 3.75 minutes going through the instructions. Two of our test Deleted: students
subjects quit before finishing the final step, which was the most difficult step by far according to
them. Some of the subjects even forgot what their goal was before reaching the final step. All of Deleted: students
them had difficulties trying to find objects, such as the drop-down box in step two. Most of the Deleted: drop down
links included in the instructions are dead. In step six, a button that was described as saying
“get data” in the instructions said “Go” instead. The subjects also had several complaints
regarding the layout of the instructions; not enough white space, small font, and small images.
Questionnaire
Follow-up questions were divided into open-ended and close-ended sections. Every question
was presented to every test subject. After observing our questionnaire results as a whole, the Moved (insertion) [1]
test subjects found the instructions somewhat adequate at best. Overall, all subjects agreed on
a need for better formatting, clearer delivery, and a thorough update.
1. Were the instructions easy to follow? Did you come across any difficulties?
2. What would you change regarding the layout of the Current Conditions chart (if
anything)?
3. Did you have any issues with technical jargon? If so, give an example.
1. How would you rate your experience from 1 (being the worst) to 10 (being the best)?
2. Did you find the layout easy to follow? (yes/no)
3. Did you, ultimately, gain access to your area’s water quality statistics?
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Deleted: The “Current Conditions” page contains a table
of stations and a search bar to refine results. This
table utilizes all capitalized letters in the body and
bolded headings. The search bar allows users to ... [2]
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Deleted: ¶
The final results page includes a graph of water
temperature for the chosen site. The graph employs a
few different colors for clarity, along with options for
refinement at the top of the page.¶
Appendix B - Revised Instructions Deleted: ¶
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Page Break
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Most of the subjects weren’t able to find the water
quality data because they couldn't understand what the
Step 6 actually tasked them to. Even though there was
an image attached, it wasn't easy for them to follow. On
further investigation, turns out that the image was
outdated and the instructions needed updating on the
visual aids. Here is the updated image:¶
¶
¶
Since Step 6 has an outdated image, and the button
says “Go” instead of “get data”, it should be updated to
look more like this:¶
¶
¶
¶ ... [3]
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