BLANCO, KAREN JOY PLARISAN

L18 B5 EDISON ST. SUNNYVALE 3 SUBD. PALANGOY BINANGONAN RIZAL

MOBILE: 0927-928-4554
karenjoyblanco@airasia.com

To aim for a job with continuous career growth. To be able to use my ability to communicate
OBJECTIVE and liaise effectively with a diverse client group in a friendly and diplomatic manner and to
lead and play an active role for a customer service team in an organization where my
experience in the airline industry, can add value to a customer-centric organization. To
share my leadership skills in event management and efficient cost planning.

Experienced senior passengers service agent at Qatar Airways for 2 years. Additional years
of working experience with Air Asia Philippines as a Guest Service Agent and Ground
QUALIFICATIONS & Operations Admin Executive. Team leader for planning and WOW service events of Air Asia
SKILLS Philippines. Has an outstanding leadership and training skills. Handles grace under pressure
and provides quality service for passengers. Open for change and always prepared for new
challenges. Can work without supervision and pretty determined.

 Able to coordinate, collaborate and motivate on a team environment

CORE  Diplomatic and tactful
COMPETENCIES  Genuinely friendly with people from a variety of cultures;
 Attentive, energetic and youthful
/PERSONAL  Organized, Punctual and has the initiative to learn new task quickly
QUALITIES  Excellence when it comes to customer service

WORK EXPERIENCE SEMINARS & TRAINING

Ground Operations Admin Executive
JULY 15,2014 – PRESENT
Philippines Air Asia
Airasia Philippines Bldg, Pasay City
Passenger Profiling (DNATA Philippines)
Altea System (CODE: MNLC 033)
5 Star On The Ground (Qatar Airways)
Guest Service Agent - Air Asia Malaysia Academy (Kuala
Lumpur)
Dangerous Goods Training (IATA - AirAsia Malaysia Academy)
(Minor trainings and seminars were not included)

PASSENGER SERVICE AGENT REFERENCES:

2012 – JULY 15,2014
Frederick Arejola
Qatar Airway Global Port Team Manager & Philippines Air Asia Head of Ground Operations
NAIA Terminal
099 1, Philippines 0998-8458745 / 0917-8888202

Katrina Mae Coro

EDUCATION
Ph Philippines Air Asia Guest Services Manager
La Consolacion College Manila 09279174790
Mendiola, Manila
Bachelor of Science Tourism, 2011 Ernest Bernal
Philippines Air Asia Head of Cargo Department
Major in Tourism Management
0917 0917-5421363

PERSONAL DATA: Clarice Azarcon

People Department Analyst
BIRTH DATE: JUNE 26, 1989 0923-9057912 / 0905-4353805 / 0917-8467079
HEIGHT: 5”7
WEIGHT : 140 lbs.
GENDER: FEMALE
NATIONALITY: FILIPINO
CIVIL STATUS: SINGLE
LANGUAGES: ENGLISH, TAGALOG, SPANISH