Sheet1

SR. No Requirement Mapping

1 ROD_HLD_001 – Service Request Design

2 ROD_HLD_002 – Request Identification
3 ROD_HLD_003 –Status Tracking
4 ROD_HLD_004 – Email Notifications ROD_HLD_004 – Email Notifications
5 ROD_HLD_005 – Email System
6 ROD_HLD_006 – Email to work log updates
7 ROD_HLD_007 – Request Logging by ROD Agent
8 ROD_HLD_008-Email to Request Creation
9 ROD_HLD_009 – Communication between ROD Agent and Requester
10 ROD_HLD_010 – ROD Agent Visibility
11 ROD_HLD_011 – Request list for ROD Agents
12 ROD_HLD_012 – Request handled by Multiple agents
13 ROD_HLD_013 – Request Priority
14 ROD_HLD_014 – User Profile for the Requester
15 ROD_HLD_015-Super User To Maintain User profile
16 ROD_HLD_016 –Order Storage Form
17 ROD_HLD_017 – Excel Import for Order Numbers
18 ROD_HLD_018 – Manual Addition of Order Numbers
19 ROD_HLD_019 – SLA and Reporting Proposal
20 ROD_HLD_020 – Site Handler Integration
21 ROD_HLD_021 – EGD Integration
22 ROD_HLD_022 – New Status reason in Work Order Module
23 ROD_HLD_023 – Field updates on the Work Order Console
24 Back up Email
25 Internal SRD
26 Increase the Attachment in SRD and Work Order
27 Work Order Module Customization
28 Inclusion of all Validation in SRD
29 Setting up of Foundation data
30 Configuration of SLM

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 Sheet1

Customization/OOB/Configuration Owner Status

Customization Rituparna Done

OOB NA NA
OOB NA NA
Customization+OOB Rituparna&Sagarika Done
Customization Sagarika Done
Customization Sagarika Done
OOB NA NA
Configuration
Customization Sagarika Yet to Start
OOB NA NA
OOB NA NA
OOB NA NA
OOB NA NA
Customization Rituparna Done
Out of Scope NA NA
Customization Rituparna Done
Customization Rituparna Done
Customization Rituparna Done
Customization Yet to Decide Yet to Decide
Customization Sagarika Yet to Start
Customization Rituparna NA
Customization Rituparna Done
Customization Rituparna Done
Customization Rituparna &Sagarika Done
Customization Rituparna Done
Customization Bhanu Yet to Start
Customization Rituparna Done
Customization Rituparna Done
Configuration Rituparna&Bhanu Yet to Start
Configuration Sagarika In Progress

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