COMMUNICATION WITH A HEART

The "Communication with a heart model" is based on the pattern that we noticed during a
communication between 2 or more living beings that have emotions. The name is inspired by the iconic
answer of the miss universe 2015 Pia Wurtzbach during the Q&A portion of the pageant. The heart
symbolizes feelings, so the model is a communication with feelings. We are social beings, we express
those feelings that have major role in our communication because it can change the meaning of the
message once it is analyzed by the receiver. It is natural to express our feelings with our messages when
we communicate, that is why some people tend to hide their feelings during communication to avoid
making unnecessary meanings. Some messages can't be expressed orally, but it can be felt emotionally.
The best and most beautiful things in the world cannot be seen or even touched. They must be felt with
the heart.

COMPONENTS AND FUNCTIONS

1. Sender - someone who initiates the communication, to whom the message comes from.
2. Message - verbal/non-verbal information that consists of words/signs/symbols.
3. Filter/Filtering – evaluating the message from the sender’s mind before delivering .
4. Encoding – translating information or message into its communicable form.
5. Feelings - band-aids that glue the sender and receiver's effective communication.
6. Barrier - something that makes sender and receiver apart. (Physical, Psychological, Language
Problems, Nonverbal Distraction, Thought Speed, or Faking Attention)
7. Noise - something that hinders communication. (Physiological, Environmental, Semantic, Syntactical
Organizational, Psychological, or Cultural Noise)
8. Decoding – interpreting the message received from sender
9. Receiver - someone who is the destination of the communication, to whom the message is received.
10. Feedback - verbal/non-verbal cues from the receiver to the sender.

MODEL’ S PRINCIPLE
The Communication with a Heart Model starts with the sender who constructs the message that
he/she will be filtered mentally. Then, the sender will convey the message along with his/her feelings to
the receiver, by which he/she needs to fully understand. Feelings will serve as the bridge to connect the
communicators but could also be misinterpreted when decoded by means of noise. The receiver will then
formulate a response in his/her mind and will filter it mentally then repeat the cycle of communication
with a heart.

Example:
1. Noynoy (sender) asked her daughter Leni (receiver), "How are you doing in your job
Leni?"(message) Leni skeptically answered, "I'm doing really great father!"(feedback) She doesn't
want her father to know (filter) what she's really going through (feelings) which is the opposite of
what she answered. But her father, Noynoy, which has a hearing impairment (noise), didn't hear
everything she said but responded with a smile (feedback).
2. Angry Jolina (sender) saw Marvin (receiver) from a distance (barrier) and wanted to tell him he’s
annoying (encoding) but thought he might be humiliated (filter) so she just shouted “Come here, I
want to talk to you!” (message), but a bus (noise) suddenly passed by and Marvin only heard “I want
you!” thinking she’s asking him out (decoding), he immediately run towards her (feedback).

Uy, Chelsea
Rafal, Jacob Matthew
Pangan, Katherine Mae
Arcenal, Emman Corby
Bautista, Dianne Beatriz
Tolentino, Sheane Jossel
Imperial, Hannah Francheska

BSCS 1-1
August 3, 2019