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CHAPTER VII
SUMMARY OF FINDINGS,
SUGGESTIONS AND CONCLUSION
Packing and Packaging is part and parcel of human life. Modern packaging,
the technology used to contain, protect, and preserve products throughout their
distribution, storage and handling, and at the same time to identify them, provided
instructions for their use, and promote them. Such packaging became an important
part of our daily life. Almost every thing in the market is coming in colourful,
hygienic and suitable packaging, which not only attracted the eyes of the customer but
also made its (product) shelf-life longer, safe and secure. Packaging also keeps the
item safe from climatic changes, including light and temperature. Packaging industry
is growing very fast as it became a marketing necessity with the changing life-styles.
Presently more people are working in packing and packaging operations than
any other business area. The estimated value of packaging materials and machinery
used for packaging throughout the world is £ 270 billion. Since the launch of the
Some 60 per cent of all packaging is used for food and drinks, and it is also essential
for cosmetics, domestic chemicals and electrical goods, pharmaceuticals, health care
products, agricultural chemicals, seeds, and feeds, and industrial goods of all types,
such as motor parts, computer hardware and software. Packaging has no longer a
purpose as the mind starts seeing and appreciating it. Presently packaging is required
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and design are transforming brands, enabling new consumer benefits and enriching
lives.
globalised world, packaging trends, marketing, the scope and future of packaging
with reference to the problems faced by the packaging industries and awareness of
consumers and attempt to place in the right perspective the future prospects and the
development of the packaging sector. For this study out of 436 industries registered
in Tamil Nadu, 50 industries were selected as the sample size based on the
The approach to this study is both descriptive and analytical mainly to make
the readers feel more comfortable. The research has used both primary and secondary
data for the study. For collecting the data the researcher has used an interview
schedule and direct interview was conducted for 8 months from January, 2011 to
September, 2011. The required secondary data have been collected from the sources
conferences, popular articles and text scripts, dissertations and also from websites.
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The researcher has also accessed to the university libraries of the Alagappa
Chidambaram. The researcher has collected information also from the leading
summary of findings and suggestions for the improvement of the packaging sector
and its techniques for further developments of packing and packaging sectors in
packaging industry, growth and trends of Indian packaging industry, role of global
buyers, quality management in the Indian packaging industry, various legal provisions
of packaging (laws) with respect to Standards of Weights and Measures Act, which
be followed in packaging. Fruits Products Order gives the guidelines for packing and
marking of fruits are mentioned. Meat food product order regulates the packaging and
licensing and packaging of all meat products are highlighted here. The AGMARK
The guidelines regarding packing of milk and milk producers are also stated
here. The packaging industry needs to fulfill various legal formalities as enumerated
in this chapter. Edible Oil Packaging (Regulation) Order, 1998 tells the standards
regarding packaging of edible oil are highlighted here. The consumer’s rights and
this chapter.
and importance of packaging and the socio economic role of packaging portrayed in
following revelations. The packaging reduction doing more business highlights the
components of packing cost and cost reduction by improvement in packaging are also
mentioned in this chapter. Packaging cost reduction strategies are highlighted here.
Cost saving by various methods and steps taken to eliminate hidden packaging cost
minimize the packaging cost are explained and the system cost for packaging
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materials is also highlighted. Ten ways to cut packaging cost are enumerated in this
chapter.
The packaging industry keeps in mind the various factors in designing packaging are
market are the two classes of package design criteria to be followed by them are
design followed in Pepsi product has been highlighted. The ten strategies for
impact of packaging. The packaging has not escaped environmental focus and the
over all impact of packaging on environment has been highlighted in this chapter.
waste hierarchy tool is mentioned and life cycle analysis of packing materials is
packaging and the model of eco-design innovation were also stated in this chapter.
Packaging recycling symbols and logos to communicate aspects of consumer use and
safety are mentioned in this chapter. The legal aspects in packing and packaging of a
product and consumer’s reaction on defecting packaging are also discussed. Further,
the social, economic and technical factors influencing the packaging Industry are
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scope for further improvement and the future of packaging are also stated in this
chapter.
7.02 Findings
On the basis of the study completed and results obtained and analyzed, the
researcher listed down below the most of the valued findings and suitable workable
suggestions.
product item found that the consumers did give first priority to see the price and
second to the date of manufacture/expiry date and third to trade mark/brand name
while giving the fourth priority to special offer, warnings, direction for use/opening of
the product, net weight. Simultaneously, the customer gave less importance to see
about or last ranking to AGMARK/BIS mark and name and address of the
manufacturer which have been placed 5th and 6th rank of the priority order.
packaging found that the consumers having more expectations and requirements as to
the packaging placed the appearance, ease of storing, ease of opening and handling in
the first priority and giving the second priority for complete information from the
package, and the materials used should be non-toxic and that of gas odour, emission
problems. The third expectation is towards ease of package disposal, low cost, tamper
packaging materials proved that the customer gave first preference to the paper
boards, second preference to jute, and third preference to the group consisting glass,
wood, fiber glass, fourth preference to the group metallic and leather and classified
plastics, polythene, others like sliver etc., in the last group of priority. It is observed
from analysis that the consumers increasingly prefer the paper boards for packaging in
the first priority while considering the various types of packaging materials on the
revealed that the consumers opined that the packaging should be designed to identify
the product at the first instance, and secondly it should protect the product,
promotes/advertises the product and contains the product. Further the respondents
expected that packaging has to reduce waste and save of energy, so that it is revealed
that the respondents expected from the packaging industries that it should atleast meet
out the minimum functions of identity of the product, protection the product from
damage, pilferation legal and loss of quantity and gave less importance on packaging
packing should help the consumers for choosing the product at the first instance of
seeing the product besides helping the manufactures for brand image and
differentiation among their own products either between the manufacturers or with the
same manufacturer. It is enabling the manufacturer to market their product at the first
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package of products.
6. The study has also identified that the marketability of a product is also
colouring, easy carrying and preservation of content of a product which would have
been observed from the analysis on packaging which influences the marketability of a
product.
packaging design and material which could be observed from the analysis.
attractive colour, shape, design, texture, language and appearances and packaging acts
8. The study has further revealed that due attention has to be given on
first priority at the time of designing a package in such a way as influencing the
buying behaviour of the potential consumer at the first instance of seeing the product
while giving next order of priority to the remaining set of actions namely satisfaction,
consumers are more aware that the packaging created problems. Most of the
consumers opined that post sales problems of packaging result in pollution due to
unplanned disposal of packaging materials, and it also increased the cost of product
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since it was thrown away after consumption of the contents in most cases. Too much
11. The disposal of every packaging material shall have its own
environmental pollution and no one is exempted from it but only the percentage level
of impact is varying and the analysis also confirmed that the packaging industrial
Units also are facing the problem of disposal methods followed by the ultimate
consumer/user as the mode of disposal adds to the environmental pollution. This may
packaging material or ban such packaging materials. So, it is increasingly clear from
the study that the mode of disposal of packaging by the consumer is an important
12. The survey has revealed that knowledge of the consumer about the
and less awareness of this will lead to considerable impact on environment effects.
Instead of classifying and throwing away the packaging material like plastic, they
simply throw away the packaging materials without classifying them and this will
13. The study has concluded that there has been a significant level of
consumers gave priority to global warming & climate changes and pollution
(air, water, sea) as different environmental impact of packaging. They gave second
priority to ozone layers depletion, third to toxicity of waste, soil erosion, littering,
depletion of non-renewable resources and the last to high cost of energy and impact of
landfill.
units is that the consumers are in need of various sustainable measures, while
considering the designing, the packaging to reduce the overall environmental impact
of packaging since most consumers has atleast little knowledge about the various
packaging.
packaging, it is found that the society is facing the problem of environmental effects
packaging materials and next in order will be prescribing of standards for packaging
materials, educating consumers, disposal of package wastes made easy, design reuse
usage and disposal of packaging enabled the use of various packaging materials
packaging such as price, date of expiry, date of manufacturers etc., which vary from
product to product. Further, it is also observed that the consumers are particular
during the period of sale and also after sale about prescription/usage of certain
product in order to keep away from harmful effects of packaging to the society by the
packaging industries.
material, it is understood from the analysis that most of the respondents wanted first
prevent effects of packaging and the second priority to mandatory reuse of packages,
enable to prevent the harmful effects of packaging to society and invoke the corporate
social responsibility.
at the time of purchase, most of the respondents opined that they used to react instead
of simply ignoring the same, and they are also immediately returning back to the
seller from whom it has been procured for exchange in most of the cases. Only few
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manufacturer which is also on the basis of the nature of product and cost thereon.
20. The study has also revealed that the social factors like the health
time pressure in buying a product and consumer awareness are contributing factors to
22. The analysis has revealed that the development of technological factors
will lead to decrease in cost of production of packaging but in most of the cases it
and research to find out alternative materials so, most of the respondents opined that
marketing a product.
23. The study has identified that 8 units out of 50 (16 per cent) had an
` 25,00,000/- and ` 1.00 Crore. 19 units had a turnover of above ` 1.00 Crore and
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below ` 5.00 Crore, while two had a turnover of ` 5.00 to 10.00 Crore. Each and
three had above ` 10.00 Crore each. It was found here that these units had plenty of
and users.
24. Majority of the packaging units are using paperboard materials in most
of the cases while giving second priority to other items like polyethylene, plastics,
25. The survey of different types of packaging has covered the following
type’s viz., outer packaging, transport packaging, sales packaging, flexible plastic
consumer view point. Also the legal aspect, easy conveyance, environmental aspects,
product safety, value addition and appearance followed by as cost effectiveness and
27. The study has also revealed that the materials used for packaging
weight. Each packaging material is found to have better qualities as to goods getting
tampering, provides safety hygiene and quality, provides brand image product
helps proper storage and reduces cost. All the above are benefits of packaging. In a
nutshell packaging helps the manufacturers to market their product with as much
30. It is evidenced from the study that all the sample industrial units except
one, accept that packaging stimulates the buying behaviors of consumers through
product reveals that packaging cost includes components like material cost, storage
and handling cost of empty packages, packaging operation cost, transportation cost of
filled packages, loss and damage cost, insurance cost and obsolescence cost. The
results collected from the industries evidence that majority of cost includes materials
cost followed by storage and handling cost, operation cost ,transportation cost,
insurance cost, loss and damage cost, and obsolescence cost. Hence the proportion of
packaging cost may differ from product to product based on the type of materials
used.
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reusing.
33. The Problems encountered by the packaging units are listed below,
34. The following are the challenges faced by the packaging units: Lack
packaging industries are facing few pitfalls to cope up with international platform.
The shortcomings listed in the order of their priority is that there is a shortage of
for overseas markets’, urgent need to develop low cost indigenous packing solution
36. By analyzing the various tests followed by the sample units, it is found
that two types of tests are followed, namely, mechanical test and climatic test. The
mechanical test includes various tests like drop test, vibration test, compression test
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and rolling test which are conducted by the packaging industries. The climatic test
includes different test like rain test, and dust test and salt spray test. Based on type of
material and the nature of the product appropriate tests may be applied by the
packaging industry.
follow in order of preference the economy design of packaging with average cost
followed by ordinary design of packaging with low cost and sustainable design of
38. The study on varieties of packaging for the same product found that the
particulars as to different export markets require different packaging for the same
the most serious issues are littering and pollution (air, water, sea), followed by soil
41. While analyzing the legal formalities, it is found that stiff penalties for
units, is found that majority of them are having environmental policy statement and
environmental certification. Nearly half per cent of the sample units have participated
in any voluntary environment programme. Very few number of sample units have
received any environmental violations. Overall half per cent of sample units agreed
that their packaging materials are recyclable and very few industries have applied for
incineration techniques for waste management. Nearly 50 per cent of the sample units
have not received any complaint from consumer regarding packaging materials. The
survey proves that all the 50 number of industries taken for the study have not paid
any compensation to the complainer. It proves that they regularly follow packaging
laws and regulations and they behave as a good corporate citizen of the country.
Packaging is a subject attracting more and more attention from the public and
the media and provides the consumers some benefits especially, convenience, hygiene
and safety. So the researcher, on the basis of the study listed below the suggestions
and recommendations for the overall growth of the packaging sector in general and
price, date of manufacture and expiry given on the packing of any product. Hence
acceptance, which determines the existence or survival of any packaging units. So,
the consumer expectations need to be taken into consideration while designing the
packaging in such a way atleast to meet out the minimum requirements of the
consumers. Hence, the researcher has suggested that any Research and Development
the other packaging materials in view of its eco-friendly nature of the material,
consumers to identify the product, contents of the product on seeing the product in the
first instance but reasonably presumed that no one will want to add to the cost of
5. It is generally accepted that the role of packages is its ability to sell the
product and build a brand image for which advancement have been made in most of
packaging technology, like engineering, graphic design and materials used. The
functional. And a good package acted like a “silent salesman’. The package should
have a minimum quality of stimulating the buying behavior of the consumer which is
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packaging waste by adopting various waste strategies to raise the standards besides
the manufacturers are requested to introduce products which use less energy or water
which are easier to recycle or dispose of it after their use and minimization of waste at
In addition to the above, the researcher is of the view that the consumer’s
Further, the manufacturer may also come forward through the agencies collecting and
reusing the containers, recovering the materials from the supplier for reuse within the
business, identify alternatives for sending the waste for final disposal. So in a
nutshell the solid waste management should emphasize the use of hierarchical and
results in use and formation of materials and coating, creative and engineering design,
information digitization design, supply, distribution chain, and production control and
automation. Further the innovation will deliver the mixing and matching of materials,
the above factors will result in reduction of cost of packaging and environmental
of packaging.
10. Designers can take action through sustainable and intelligent designs
improving efficiency. In this contest, the researcher suggested that the sustainable
order to keep the environmental impact at a lower level. Packaging needs to be seen
as an integral part of the product and as such more also need to be done about
educating the consumer about responsible behaviour regarding the use and disposal of
11. The mass awareness programme about the usage and disposal of
industries to conduct the programme about the reuse, disposability, re-cyclability for
12. The most effective way of reducing the packaging wastage and
environmental effects are through legislations and these could be enacted and
amended in appropriate lines with the requirements of the society for the nation as a
whole. It is suggested that the government should be very strict about toxic material
being used by the industrial units for packaging and issue the necessary guidelines
the case of environmental impact of materials and restriction of usage of material for
packing at the source itself. It may also be possible to establish the regulatory
authority/agencies at least in the major cities and districts for monitoring compliance
of regulations.
and take advantage of packaging as a strategic weapon and marketing tool for the
entire business, within a highly competitive industries like food and beverages and
this can be achieved through branding and packaging, package design, brand name
and logo and product differentiation. The global package is to be logical particularly
as consumer habits and preference covering around the world and it must grab
appearance and gaining more market. In the lights of the above, it is suggested that
the objects of the environmental policy which will lead to reduction in use of
at the first instance, the packaging units should identify the expectations of the
consumers about the packaging of a particular product which may basically requires
ease conveyance, furnishing details, non-toxic, long life and less cost of the product,
with minimum environmental impact and satisfy them to the extend possible.
goods industries, it is suggested that the VIEW test may be considered while
future technological development and innovation thereon. The VIEW test denotes
Visibility (V) - that differentiates itself from the other competitors; Information (I) –
communicates the contents of the product; Emotional impact (E) - Stimulates the
impulse buying and Workability (W) - enables the product and protect the product at
home.
at subsidized lesser rate of interest on loan borrowed by the packaging industries for
in capital investment in plant and machinery. For example, the news print is supplied
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by the government to all news paper producers in the country for want of eco-friendly
units to the society, the serious among them are littering, pollution and depletion of
natural resources. The researcher suggest to minimize the same through the following
steps
19. It is further suggested that the Government should frame the packaging
as well socially and politically acceptable. In this regard, the producers need to work
otherwise per annum in the case of manufacturing and converting raw materials for
packaging, filling packaging, selling packaging goods to the final use, perform a
The foregoing findings and suggestions indicate that it is all not the end of it.
A macro study like the present one could give only a bird’s eye view in general on
major issues facing the packing and packaging industries. In the first decade of the
21st century is likely to be no less competitive than the last decade, with challenges
and changes being the order of the day. In order to survive and prosper, industry will
need to be flexible and adaptable and invest, innovate and develop appropriate skills
base to meet the challenges ahead. The outlook for the packaging industry is
Industry will need to invest, innovate and develop the appropriate skills base
prosper. So there is enough scope for further research on the lines suggested below:
(ix) “An Empirical Study on the Role of Packaging in Food Processing Industry”.
7.05 Conclusion
has been enough attention on various goods and services, especially the packing and
packing and packaging separately for goods in store and respectively those in transit
packing and packaging was very much found to be so useful in trading between
different regions within India during the regime of Moghuls as well as the English
when East India Company was there in India. In modern marketing, particularly
after the World War I and World War II, packing and packaging has become
inseparable and during the era of globalization. Now, it is part and parcel of the
business, whether public or private, big, medium or small. A business world without
The foregoing analysis and discussion in the thesis brought about the most
significant aspect of packing and packaging with a specific focus on their origin,
social, technical aspects of packaging and so on. All such aspects indicated one
important fact that in any form or manner the packing and packaging is done, it
ought to have been friendly with not only the consumers but more importantly with
the environment. The researcher found it a clear truth, down to earth, an unfriendly
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packing and packaging to the ultimate user and environment cannot afford to
practices inclusive of an economic and poor packing and packaging are always there
to target defaulters. The business houses to corporate with the above have been
promoting strategy in tune with the laws of the land on one hand and practicing them
to counter the competition on the other. Packing and packaging in recent times have
been adjudged the trend setter and a factor to reckon with to determine the success or
otherwise of the entire exercise. In an ‘use and throw’ economy except the core, the
entire product serves as the pack or package. This will continue to be the future of
the study then and there in various chapters, and in this present chapter which is the
summation of the earlier chapters. In all, these findings and recommendations have
been made in the study for due consideration in policy making by the planners and
law makers. It is fondly believed and earnestly appealed to take into account these
suggestions for implementation at various levels by the competent authorities for the
benefit of the ultimate buyers and users of those products and services and society at