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Summary
Goleman quotes some studies to prove that many high IQ scoring students
have failed in their practical lives while many average people have got
phenomenon successes.
Goleman shows that the seeds of what he calls emotional intelligence are
sown early in life, and affect not only how the person gets along with others,
but also how they succeed in academic pursuits.
He claims that if the IQ scoring has to play any role in our success, it can’t
be more than 20%. He also claims that our 80% success is based on our
emotional intelligence.
Some of us are born more cognitively intelligent than others – and this type
of intelligence might take us further and faster, in certain paths in life. But
in most areas of life, even those of us who are sharp as a tack will not
succeed if we can’t convey our emotions intelligently. Smart really can
become dumb without a full appreciation of how you relate to others and
how you control your emotions. Leaders who lack emotional intelligence are
likely to fall prey to their own negative interpersonal tendencies which can
act as career derailers.
Goleman’s research found a direct relationship between the emotional
intelligence of an organisation’s staff and the organisation’s success.
Emotional intelligence is not only an area that we as individuals should be
focusing on improving for our own wellbeing; but also as organisations –
building teams of socially competent employees who can help create an
upward trajectory for businesses.