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You must schedule proctored exams yourself on the ProctorU website by following the

instructions below.

How to Schedule a Proctored Exam


1. Go to the ProctorU website at https://go.proctoru.com.
2. If this is your first time scheduling an exam with ProctorU, click on the Sign Up link to create a
new user account and ProctorU login password. Select Arizona State University from the drop-
down list of institutions. It is recommended to use your @asu.edu email address to register for
the account. If you already have a ProctorU account, you can skip this step regardless of the
email address you used to create it.
3. Once your account is created or you have logged in, go to the My Exams page and click
the Schedule New Exam button to schedule the exam date and time.
4. Fill in the institution, term and exam from the dropdown menus, and click the Find
Reservations button.
5. On the Schedule Exam page, select a reservation time from the calendar at the bottom of the
screen. IMPORTANT: If you do not see any reservations listed, please select the "View
All" radio button next to "Filter Results" to display exam times that are outside your
specified preference.
6. Click the BOOK IT button next to your desired exam appointment time.
7. Confirm your selection on the next page and click the Proceed to Cart button when you are
ready to continue.
8. In your cart, click the Proceed to Checkout button.
9. You should see $0.00 balance due or similar, as you do not need to pay to complete your
appointment. NOTE: The cost of exam proctoring is included in your course fees.
10. You will see an exam confirmation page and will receive an email message with your
scheduled exam information.

Exam Instructions - 1
• A password quiz precedes and unlocks the proctored exam. The proctor will enter the
password for you.
• Under no circumstances should you type in any password or make an attempt in the password
quiz. NOTE: If the exam does not immediately unlock after the Proctor enters the
password, please let the Proctor know that you are going to refresh the page, which
should resolve the issue. Then refresh the page.

ProctorU for ASU MCS Program 1


Updated 7/9/18
Exam Instructions - 2
1. At the date and time of the exam appointment, login to the ASU ProctorU portal page (link to
come).
2. After logging in, you will see a countdown to the proctored exam time at the top of the page.
Prior to the exam appointment, you may reschedule using the Reschedule button.
3. At the appointment time, a Start button will appear next to the appointment. Click
the Start button, and you will be connected to a proctor who will guide you through the
proctored exam process.
4. You should navigate to the password quiz in the course site and open the password quiz for
the proctor. NOTE: See the background information about password quizzes above.
5. The proctor will type in the password in the password quiz for you. Under no circumstances
should you type in a password. Please turn your head around when the proctor enters the
password.
6. You can submit the password quiz after the proctor enters the password.
7. Once the password is accepted, you can start the proctored exam under the proctor's
supervision.
The proctor must witness you submit the exam. Make sure to follow the proctor's instructions
and remain connected until you are instructed to disconnect by the proctor. NOTE: If for any
reason the session gets disconnected, try to reconnect immediately and if still unable to
reconnect contact Coursera technical support via the Coursera Learner Help Center. If you
remain disconnected from the proctor while submitting the exam, an incident report will
be submitted to the instructor.

ProctorU for ASU MCS Program 2


Updated 7/9/18

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