Project 4

Duration - 95 minutes
Welcome! You are invited to analyze the scenario below and determine from the requests what actions
you should take using your knowledge of Project Management and ability to analyze and make an
informed decision.

All that you need to perform the activities can be found in the Simplilearn material and the PMBOK®
Guide ― Sixth Edition, but if you need further clarity, please feel free to reach out to trainers for
guidance.

The times documented below are recommendations and should be suggestions of the level of detail
expected. You cannot assume you have enough information to do these assignments as in a real project,
but you should be able to provide enough information to show that you understand what is being
discussed, why it’s important, and what action you would take to control your Project.

The data provided is general, but specific. They should be hints as to what you need to consider. If they
don’t make sense, you have two options – use them anyway or ask for clarification. You may want to
revise numbers or add specific details. You can do this, much like you would do this on any project.
However, if you modify the scenario, it must be reasonable and realistic, and it must be wholly integrated
into the project. Remember – all aspects of the project must either support the project success and/or
minimize failure, and you will need to justify that to ensure a successful outcome.

Situation: You are part of a software services organization. A new project has been initiated by your
sponsor, and you are now authorized as a project manager. The project involves developing a
telecommunication application that supports billing. The external customer is the end user to whom you
will deliver the application. As part of the planning, you must analyze quality-related requirements and
considerations. The application shouldn’t have more than five defects. Earned Value specifications
require the SPI and CPI to be 1+/-10% throughout.

A. From the planning perspective, develop the following:

a. Two sample subsidiary plans that are outputs of the Plan Quality Management process
b. Two important documents that are also outputs of this process - 30 minutes

The development team develops the application and hands it over to the testing team. The testing team
detects defects by Monitoring and Controlling the application. The defects are an outcome of lack of
requirement understanding, inadequate developer skills, incomplete code coverage of unit test cases,
and lack of good application design—the software architecture. The team uses different tools to find the
measurements and causes of the defects.

B. Name the seven basic quality tools that are used in the Control Quality Process and briefly
describe them - 30 minutes.
 C. For the required SPI measurement, draw the control chart. Here, the control limits are +/- 20% -
10 minutes.

The testing team reports the following defects against each category:

Category Defects
Requirements understanding 22
Skill 35
Unit testing 42
Architecting 12

D. For the above table, plot the 80/20 rule chart - 15 minutes.

The Development team recommends corrective actions and raises a change request. CCB approves it,
and the team implements the corrective actions. The testing team does not find any defect during the
quality control process. What is the main output of this process that will enable them to close the
project? Write the flow from control quality to close project processes - 15 minutes.