Date: 15 - May - 2019processing of demand as well. Question: Relate the diagram to small, medium, and large business categories and identify where does Sam’s club lie and explain how should it manage its responsiveness and efficiency levels as discussed in class.
What is demand forecasting?
In retail, demand forecasting is the practice of predicting which and how many products customers will buy over a specific period of time. Demand forecasting is typically done using historical data (if available) as well as external insights. Forecasting helps retailers understand when they need to order new merchandise, and how much they’ll need to get. When determining this timeframe, you’ll need to consider the necessary lead time to help inform your reorder point. Understand your customer and local market “To effectively forecast demand, it’s most important to understand your customer well and their shopping tendencies. Some questions to ask: Do my customers shop seasonally or is it consistent year round? What sizes and/or colors do my customers prefer? Are shoppers partial to certain brands? What do shoppers in my local area like? How quickly do trends catch on with consumers in my store’s area? Advantages of Forecasting An organization uses a variety of forecasting models to assess possible outcomes for the company. The methods used by an individual organization will depend on the data available and the industry in which the organization operates. The primary advantage of forecasting is that it provides the business with valuable information that the business can use to make decisions about the future of the organization. In many cases forecasting uses qualitative data that depends on the judgment of experts. Disadvantages of Forecasting Models It is not possible to accurately forecast the future. Because of the qualitative nature of forecasting, a business can come up with different scenarios depending upon the interpretation of the data. For this reason, organizations should never rely 100 percent on any forecasting model. However, an organization can effectively use forecasting models with other tools of analysis to give the organization the best possible information about the future. Making a decision on a bad forecast can result in financial ruin for the organization, so an organization should never base decisions solely on a forecast. The Walmart way of demand forecasting: Why is it important to forecast demand in any business? If the demand is overestimated, it would result in a surplus of inventory which would result in increasing the labor and storage costs if workers have to physically move them to the storage facility. In addition to this, if the business deals with perishable goods, wastage would lead to further losses and decrease in profit margin. On the other hand, if the demand is underestimated, there would be substantial loss of reputation if your business is unable to meet the customer demands. Estimating or forecasting future demand is one of the most difficult challenges in supply chain optimization. It is not only enough to forecast demand but equally significant are the coordinating activities to meet the demand in the organization. If it was possible to by synchronize the supply and demand cycle through the use of real time data, would it help facilitate the process of forecasting? Yes, and one of the successful implementers of this approach is Walmart. Walmart has been able to assume market supremacy due to its efficient and seamless integration of suppliers, manufacturing, warehousing and distribution components in its supply chain. Technology plays a key role in Walmart’s supply chain. They implemented the first companywide usage of Universal Product Bar Codes where store level information was immediately collected and analyzed. The data helped the store manager to determine what products were selling and at what quantity. Accordingly, the store manager would place orders to the manufacturing division. They then build the Retail Link Database System that supported inventory management. Through a satellite network, analysts can access the Real Link database and forecast supplier demands to the supplier network which displays real –time data from cash registers and to Walmart’s distribution centers. Hence by using an efficient Collaborative planning , Forecasting and Replenishment(CPFR) scheme ,the suppliers and manufacturers within the supply chain synchronize their demand estimations. Walmart has also networked with its suppliers and gave rise to the Vendor Managed Inventory (VMI) where manufacturers would become responsible for managing the products in Walmart’s warehouses. The suppliers would deliver the items directly to the concerned stores or Walmart’s distribution centers. Demand forecasting primarily deals with analyzing historical data, generating statistical forecast for old and new products and collaborating the data with suppliers and internal mangers. However it leaves out the problems related to uncertainty in the system, unexpected market or social conditions resulting in shift in demand.
Behavior Analytics in Retail: Measure, Monitor and Predict Employee and Customer Activities to Optimize Store Operations and Profitably, and Enhance the Shopping Experience.