Telecommunications applications are becoming popular and streamline the
processes of companies, that is why telecommunications has many advantages for the company as they are:
Improvement in the relationship with customers and suppliers:
Having all the information of the clients of a company "online", or what is the same, available at the moment in which there is any relationship with it, allows to offer an attention Customized, which will lead to a substantial improvement of the company's image. New distribution channels: Telecommunications networks can offer companies a new product distribution channel. Think of the large number of companies that currently advertise and offer their products through the Internet. Terms such as Telemarketing and marketing will be more common everyday for everyone.
The paperless company:
This is a goal that virtually all companies are pursuing today. This can only be achieved through the use of computer software along with adequate telecommunications in all company activities: purchasing, documentary archive, information transfer between departments, relationship with its customers and suppliers, among others. Improvement of internal processes of work of the company: This is probably the example that everyone is clearer because it is perhaps the origin of information technology in the company. With the integration of telecommunications between different centers of the company this advantage is extendable to the whole corporation. This point also has an additional advantage: it allows to reduce substantially the resources of the company dedicated to routine tasks and allows concentrating these resources in the company's own activity, favoring the creativity and initiative of its workers. The Telerreuniones.
The number of software programs oriented to be used in a distributed way in
order to facilitate the work in group is greater every day. Among these tools should be highlighted those that are aimed at making it possible to concretize work sessions in an interactive way between two or more people simultaneously connected to the network. It is what has been called "group teleworking" or "cooperative work" supported by PCs. These programs try to provide workers with all the necessary tools so that they can hold business meetings through a computer from distant points .
Greater control of the business through information systems. –
The ability to obtain continuous information from a productive process offered by the software allows the management of the company to have an updated view of the business situation at all times. Should consider the efforts needed in the past to carry out the balance of the company, as opposed to modern enterprises with a fully computerized information system where you can know the economic situation of the company at any time.