Kaba Questor Operating Instructions Activation and Programming Software

English
Operating Manual
QUESTOR
Programming and Activation
AS 271 and AS 270
Document: KSW3s527.0003 / en 2010.08

Edition: August 2010
QUESTOR
TABLE OF CONTENT
1 Product description EN-4
1.1 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-4
1.1.1 AS 271 programming software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-4
1.1.2 AS 270 activation software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-4
English
1.2 System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-4

1.2.1 Questor lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-4
1.2.2 AS 270 activation software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-4
1.2.3 AS 271 programming software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-4
1.2.4 AS 273 management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-4
1.2.5 AS 274 server management software (optional) . . . . . . . . . . . . . . . . . . . . . . EN-4
1.2.6 APHI - Application Programming Hardware Interface (optional) . . . . . . . . . . EN-4
1.3 Modes of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-5
1.3.1 Bank mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-5
1.3.2 Interactive mode OTC (One Time Combination) . . . . . . . . . . . . . . . . . . . . . . EN-5
1.3.3 Interactive mode ICS (Interactive Code System). . . . . . . . . . . . . . . . . . . . . . EN-5
1.3.4 Switching between modes of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-5
2 Information about this documentation EN-6

2.1 Symbols and notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-6
2.1.1 Danger warnings / notes / information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-6
2.1.2 Markings used in the text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-6
3 Installing the software EN-7

3.1 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-7
3.2 Installing the AS 271 programming software . . . . . . . . . . . . . . . . . . . . . EN-7
3.3 Installing the AS 270 activation software . . . . . . . . . . . . . . . . . . . . . . . . EN-8
3.4 Installing the driver for the USB copy-protection dongle . . . . . . . . . . . EN-9
3.4.1 Installing the USB copy-protection dongle. . . . . . . . . . . . . . . . . . . . . . . . . . . EN-9
4 Programming the lock EN-11

4.1 Starting the application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-11
4.2 General menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-11
4.2.1 ‘Connection’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-11
4.2.2 ‘Status’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-13
4.2.3 ‘Info’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-14
4.2.4 ‘File’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-15
4.2.5 ‘Quality’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-16
4.2.6 ‘About’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-16
4.3 Time menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-17
4.3.1 ‘Time’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-17
4.3.2 ‘Daylight saving time’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-17
4.4 Opening time delays menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-18
4.4.1 ‘Time delays’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-18
4.5 Codes menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-19
4.5.1 ‘Codes’ tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-19
4.6 ‘Audit’ menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-21
4.6.1 ‘Audit’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-21
4.7 ‘Other’ menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-22
Operting Manual Kaba AG, CH-8620 Wetzikon

Page EN-2 Subject to change without prior notice
QUESTOR
4.7.1 ‘Language’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-22

4.7.2 ‘Relays’ tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-23
4.7.3 ‘Options’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-25
5 Activating the lock EN-27

5.1 Starting the application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-27
5.1.1 Connection with the lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-27
English
5.2 Using the application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-28
5.2.1 User interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-28
Kaba AG, CH-8620 Wetzikon Operting Manual

Subject to change without prior notice Page EN-3
QUESTOR - Programming
1 Product description
1.1 Purpose
1.1.1 AS 271 programming software

The Questor electronic safe lock offers flexible programming and configuration options. Many
functions can be programmed directly at the lock using the keypad on the input unit. Some
English
settings, however, can only be configured using the Windows® programming software. This
documentation contains a description of the AS 271 programming software and all of the
associated functions.
1.1.2 AS 270 activation software

The Questor safe lock has three different modes of operation. The AS 270 activation software
for Windows® is used to switch to one of the two interactive one-time combination modes
which are available. This documentation contains a description of the AS 270 activation
software and all of the associated functions.
1.2 System components

The various components of the Questor system are listed below in order to provide an
overview. Some components are optional or are intended for expansion and integration of the
system with other software. The AS 270 activation software and management software, or an
integrated solution with a Questor interface (APHI), are required for operation in interactive
mode.
1.2.1 Questor lock

The Questor lock consists of a motorized lock with standard dimensions and an
input unit with green navigation buttons. The lock is shipped from the factory in bank
mode with master code 00123456, and functions as a conventional combination
lock.
1.2.2 AS 270 activation software

The AS 270 activation software for Windows® operating systems is used to switch
from bank mode into one of the two one-time combination modes, OTC or ICS.
1.2.3 AS 271 programming software

Basic settings for the lock, such as the language, time delays for opening, inputs
and outputs, etc., are configured with the AS 271 programming software.
1.2.4 AS 273 management software

The AS 273 management software is used to issue one-time combinations. This
software controls and logs all processes, and enables the centralized management
of all locks and users.
1.2.5 AS 274 server management software (optional)

This practical software makes it possible for a large number of users to work with
the Questor system at the same time. Even the most sophisticated systems can be
managed with this software.
1.2.6 APHI - Application Programming Hardware Interface (optional)

The APHI external interface was developed for the integration of lock management
with a customer’s existing software solution. Once it has been integrated with
existing software, APHI handles all tasks related to the issuance of one-time
combinations.
Operating Manual Kaba AG, CH-8620 Wetzikon

Page EN-4 Subject to changes without notice
1.3 Modes of operation

The Questor electronic safe lock offers three different modes of operation in a single lock.
1.3.1 Bank mode

As a factory default, the Questor lock is set to function as a conventional electronic
combination lock in bank mode. It opens after a preprogrammed opening combination has
been entered.
English
1.3.2 Interactive mode OTC (One Time Combination)
In this operating mode, it is possible to generate a one-time opening combination for a
Questor lock for a user who has been registered in the management software (Section
“System components” on page 4). This combination allows the lock to be opened one time. It
is valid for an unlimited period of time. As soon as the lock has been opened, the previously
generated one-time combination will no longer be valid.
1.3.3 Interactive mode ICS (Interactive Code System)

This operating mode provides tight control over events at the lock. An opening combination
can only be generated when the user is on-site at the lock, and after they have entered their
four-digit identification number on the lock to register themselves. Only then can the
management software be used to generate an opening combination with various time delays.
1.3.4 Switching between modes of operation

The lock can be switched from one operating mode to another at any time, provided that the
lock is in the open position. Attempts to switch between modes of operation on a closed lock
will be rejected with an error message.
1.3.4.1 Switching from bank mode to one of the interactive modes (OTC or ICS)
The AS 270 activation software is used to switch from bank mode into one of the two one-
time combination modes. This procedure is referred to as activation.
1.3.4.2 Reverting from OTC or ICS mode back into bank mode
The AS 271 programming software is used to reset an activated Questor lock. The reset
function is only available in the programming software if the software has been linked to an
activated lock (see page EN-14).
Kaba AG, CH-8620 Wetzikon Operating Manual

Subject to changes without notice Page EN-5
2 Information about this documentation
2.1 Symbols and notes
2.1.1 Danger warnings / notes / information

Specific symbols, notes and markings are used according to the type of danger. They
generally contain a message, an explanation, and measures that can be taken to avoid the
English
danger at hand, or instructions on how you should proceed.

Please observe these instructions so that you can handle system components safely, and so
that you can work with the documentation in an efficient manner.
Danger!
! Indicates a particular danger that can cause damage to the unit or have a detrimental effect
on the function or operation of the unit in cases of non-compliance.
Warning!
! Provides important information which must be observed for the process being described.
Note!
i Indicates a note, advice or reference, which makes the task at hand easier, or which contains
additional background information or emphasises specific details.
Requirement!
✔ Indicates a requirement, which must be met before the described function is carried out,
activated, modified or deleted.
AS 271 AS 271 programming software

Refers to the AS 271 programming software, which enables additional settings and functions.
2.1.2 Markings used in the text

• The “” symbol stands for “see”, “please refer to” or “also see”.
Example: For an explanation of the master code 4.1 Starting the application On page
EN-11.
• Text that appears in the display is printed in capital letters and placed in quotation marks.
Example: “CLOSED”.
• Buttons which have to be pressed are printed in bold, capital letters:
DEL = delete button

NUMERIC = numeric keys 0…9
INFO/ESC = information/escape button
ENTER = enter button
MODE = mode button
LEFT = move arrow to the left
RIGHT = move arrow to the right

3 Installing the software
3.1 System requirements

A computer with a 1 GHz CPU, at least 512 MB of RAM and a Windows® XP operating
system are required to install and use the Questor software.
The graphics card and monitor must support a resolution of at least 1024x768.
English
The computer being used must have one free USB port and one free serial interface (9-pin,
D-SUB plug) (also see page EN-12).
3.2 Installing the AS 271 programming software

Installation is automatically executed by double clicking on the installation file
‘AS271e0xyz.exe’ (0xyz refers to the version number), or through the menu contained in the
installation CD-ROM.
Installation wizard for the Questor AS 271 programming software

3.3 Installing the AS 270 activation software

Installation is automatically executed by double clicking on the installation file
‘AS270e0xyz.exe’ (0xyz refers to the version number), or through the menu contained in the
installation CD-ROM.
English
Installation wizard for the Questor AS 270 activation software

3.4 Installing the driver for the USB copy-protection dongle

The software produced by Kaba is a copy-protected product. A license (in the form of a USB
dongle) is required to use the software. Software licenses can be obtained from your Kaba
partner.
3.4.1 Installing the USB copy-protection dongle

Before starting the application, the USB dongle marked with “AS 271” has to be plugged in to
a free USB port on the computer. The Windows® XP operating system will automatically
English
recognize a USB dongle. If this is the first time the dongle will be connected to a particular
USB port, the operating system will require the installation of a device driver.
The following installation dialog window will appear:
Installation wizard for installation of the USB driver; Windows Update option
Provided the installed operating system is currently up-to-date, access to Windows Update is
not required for the installation of the driver. Proceed with the installation by selecting “No,
not this time” and clicking on “Next >”.

Selecting a compatible device driver:

English
Installation wizard for installation of the USB driver; locating the driver
The operating system should already have the driver for the USB dongle in its standard driver
set; a CD is not required. The software will be installed automatically.
The installation of the USB driver for the copy-protection dongle has been successfully
completed.
Installation wizard for installation of the USB driver; installation successful
Multiple USB ports
i The USB driver has to be installed once for every USB port that a copy-protection
dongle will be connected to.

4 Programming the lock
4.1 Starting the application

If a valid copy-protection dongle is connected to one of the computer’s USB ports and the
appropriate driver has been installed, the application can be started by clicking on the
program icon that was automatically created in the “Kaba” folder under the Windows “Start
Menu”.
English
Start screen of the AS 271 programming software
4.2 General menu
4.2.1 ‘Connection’ tab
‘Connection’ tab in the General menu of the programming software

4.2.1.1 Connecting the lock and the computer

English
Serial connection cable for connecting the lock to the computer
4.2.1.1.1 Connect the cable

The round plug is plugged into the side of the input unit on the lock. The 9-pin (SUB-D) plug is
plugged into a free serial interface on the computer.
Specifying the right port number
✔ The number (COM1...n) of the serial interface being used must be selected within the window
for establishing a connection in the programming software (page EN-11).
4.2.1.1.2 Establishing a connection

You will be prompted to enter the master code programmed in the lock in order to establish a
connection with the lock. The lock is shipped from the factory with the default master code
“00123456”.
As with all of the codes for Questor bank mode, the master code also consists of an ID
(identification) number and a PIN (personal identification number).
• The ID (2 digits) is is predefined and identifies the code type. The ID is always “00” for the
master code.
• Any numbers may be selected for the PIN (remaining 6 digits).
D+PIN or PIN+ID format
i To establish a connection with the lock, the master code must be entered in the correct ID/
PIN sequence. The ID/PIN sequence can be changed with the programming software.
On the input unit of the lock, press the “INF/ESC” button twice to display the ID/PIN
sequence currently programmed in the lock.
1. The master code that is programmed in the lock is input in the correct order
according to the lock setting (ID/PIN or PIN/ID) in the “Connection” tab of the
programming software in the “Master code” field.
Optionally it is possible to read a pre-programmed master code from the USB
dongle. To read a master code that was programmed in the dongle, just leave the
“Master code” field empty.
2. By clicking on the “Connect” button, a data connection will be established with the
lock.
3. In order to ensure that the interface on the lock is ready for operation, the “ENTER”
button on the input unit must be pressed.
4. In the lower part of the “Connection” window, a bar will appear which indicates the
progress of the data transfer from the lock to the computer.
-> The connection to the lock has been successfully established!

4.2.2 ‘Status’ tab
English
‘Status’ tab in the General menu of the programming software
• The display indicates the current status of the lock and the battery. The status of the lock
will be indicated as locked when all three sensors listed (for the motor position, the door
contact and for the bolt position) detect that they are in the “closed” position.
• The programming of remote disabling and the cancellation of the time delay can also be
seen in this tab.
• The “Too many events” indicator provides information about a possible attempt to
manipulate the lock; If an excessive number of events are stored in the memory within a
short period of time, the lock provides notification of this with the “Audit overflow” error
message. Additional information regarding the “Audit overflow” error message can be
found in the operating instructions for the lock.

4.2.3 ‘Info’ tab

English
‘Info’ tab in the General menu of the programming software

• The Info tab contains details about the firmware version of the lock, the serial number of
the lock and the date of manufacture.
• Bank mode - This button is only available if the connected lock is currently in one of the
two interactive modes (OTC or ICS). This button resets the lock to the bank mode of
operation (also see Section “Activating the lock” on page 27)
• The firmware version of the lock’s input unit is displayed in the lower part of the window.
Changing details contained in the ‘Info’ tab
i The details contained in the ‘Info’ tab are written when the lock is being manufactured and
can not be changed afterwards.

4.2.4 ‘File’ tab
English
‘File’ tab in the General menu of the programming software
• The parameters to be saved are selected by placing checks in the corresponding boxes.
• Save all - Saves a copy of the parameters programmed in the lock onto a data carrier in
the form of a file.
• Import - In order to copy the lock settings to another lock, the desired parameters are
selected from the list on the left hand side, and then they are read from a saved
configuration file (see above) and copied to another lock by pressing the “Import” button.
In doing so, the values currently stored in the lock will be overwritten.
Confirmation window for the import of configuration settings from a file
Programmed access codes will not be copied!
i For security reasons, all the values of a lock are copied with the exception of the
programmed access codes.
Audit entries for a lock can not be copied or overwritten either.

4.2.5 ‘Quality’ tab

English
‘Quality’ tab in the General menu of the programming software

• Details about repairs performed by Kaba
Changing details contained in the ‘Quality’ tab
i The details contained in this tab are written when the lock is being repaired and can not be
changed afterwards.
4.2.6 ‘About’ tab
‘About’ tab in the General menu of the programming software

• The version of the installed programming software is listed in this tab.

4.3 Time menu
4.3.1 ‘Time’ tab
English
‘Time’ tab in the Time menu
• Acquire from PC - acquires the current date and time from Windows.
• Apply - transfers the modified data to the lock.
4.3.2 ‘Daylight saving time’ tab
‘Daylight saving time’ tab in the Time menu

• The automatic time change setting is activated by checking the “Daylight saving time” box.
• Default - resets the values to the default setting.

4.4 Opening time delays menu
4.4.1 ‘Time delays’ tab

English
‘Time delays’ tab in the ‘Opening time delays’ menu

• Opening delay - this value corresponds to the normal opening delay after a valid opening
combination has been entered.
• Opening delay under duress - if a duress combination is entered, the lock will open after
the programmed duress time delay.
• Confirmation time window - the value entered here (in minutes) corresponds to the time
window provided for the confirmation of the opening combination after an opening delay
has elapsed.
• Post-access delay - blocks access to the lock, and thus opening, for the programmed
amount of time (in minutes) after an opening combination has been entered while in
interactive mode.
The user must wait until the post-access delay elapses, regardless of whether the
opening combination was valid or not.
Availability of parameters for different operating modes
i The top three time settings are available for all three Questor operating modes,
however, the post-access delay setting is only available for the two interactive modes
(OTC and ICS).

4.5 Codes menu
4.5.1 ‘Codes’ tab

This menu enables the user with the master code to program, reset or delete all of the codes
for a particular lock.
English
‘Codes’ tab in the Codes menu
• Double click on the code to be mutated - the input fields on the right hand side for
changing or deleting the respective code are unblocked.
• Delete - deletes the code that is selected in the list on the left.
• Block code - blocks access to the lock for the entire group of users selected or for an
individual manager.
• Delete all - deletes all programmed codes, except for the master code.
• The two selection boxes, “ID PIN” and “PIN ID”, are used to set the entry sequence for
identification number (ID) and personal code (PIN). This setting always applies to all
codes.
Access authorizations menu for different users

4.5.1.1 Questor code hierarchy
MASTER 00xxxxxx
MANAGER 1 10xxxxxx MANAGER 2 20xxxxxx
USER 11 11xxxxxx USER 21 21xxxxxx

English
user group 1 user group 2
COURRIER 90xxxxxx
Code types and corresponding identification numbers (ID)
Enabling/disabling the duress code function
✔ Duress alarms can be triggered at any time, using any type of code. When attempting to open
the lock, the entry of a duress code starts the programmed duress time delay.
Duress codes will only be accepted if this function has been activated through the
master code.
The master code must be changed
i The default master code (0 0 1 2 3 4 5 6) is identical for all locks of this series, thus it is not
suitable for everyday use.
After initialization and testing, the master code must be changed from the factory
default value and set to a personally selected value.
Creating unique codes
! During the course of commissioning and assigning the unit, all codes must be personalized.
Never use simple numerical combinations (e.g. 11223344, 12345678) or personal data
(e.g. birthdays). For security reasons, codes should be changed at regular intervals.
Lost codes
! Lost/forgotten codes can only be deleted and newly defined by using a higher-level code.
Please bear in mind, that a lost/forgotten master code can not be recovered or
reissued under any circumstances. There is no so-called “override code” or “super
code”!

4.6 ‘Audit’ menu
4.6.1 ‘Audit’ tab

The last 4800 events are stored in the lock memory. When the lock is connected to the
computer, the lock’s event memory (audit) can be accessed by clicking on the “Start” button.
English
‘Audit’ tab in the Audit menu
• Save - saves a copy of the audit to a data carrier. The file created by the software ends
with .ad5. The file is in ASCII format, which can be further processed with a simple editor
and transferred via an electronic medium.
• Open - allows a previously saved audit file (ending in .ad5) to be read with the
programming software.
• Print - sends the audit to the default Windows printer.
• Settings - this button allows printer settings to be changed.
One click on this symbol opens the default text editor of the operating system. The text
editor can be used to process the data as needed.

4.7 ‘Other’ menu
4.7.1 ‘Language’ tab

English
‘Language’ tab in the Other menu

• From within this tag, the language on the display of the input unit as well the language for
the AS 271 programming software can be changed.
The column on the left corresponds to the language of the programming software, the
column on the right configures the display language for the lock.
Changing the language setting for the software
i A change to the language for the programming software will only be applied after the
computer has been restarted.

4.7.2 ‘Relays’ tab
English
‘Relays’ tab in the Other menu
• The two relay outputs are programmed by selecting the desired boxes from the itemized
list.
• The two selection buttons “Output is in idle position” for relay one and relay two are used
to define whether the relay contact is normally open or closed at the connection terminal.
4.7.2.1 Relay programming in bank mode
The following settings are available:
Function Description Use

Lock is open Output is active when lock is open. Monitoring
Bank mode: Output is active during a
weeklong or vacation blocking period.
Blocking period active Interactive mode: Output is active while Information
the lock is in penalty or in non return time
delay.
Output is active during the course of the
Information and
Opening delay normal opening delay time and during the
monitoring
opening delay under duress.
Bank mode only: Output is active after the
time delay has elapsed, during the time
Open time window Information
window allowed to confirm the opening by
re-entering the code.
Bank mode only: In four-eyes mode, this
Wait for entry of relay output is active during the time
Information
second code window allowed for entry of the second
opening code.
Output is activated after too many incorrect
Penalty due to entry of
codes have been entered and remains Monitoring
wrong code
active until the block period has elapsed.

Function Description Use

Bank mode only: During a previously
Vacation block period
programmed vacation day, the relay output Information
active
is activated by this pre-programmed option.
Alarm notification
The output is activated after a duress alarm
to security
has been triggered, notification of the
Duress alarm personnel,
duress can be forwarded to other devices
connection to
English
(e.g. an alarm system) through the output.

alarm system
If input 1 has been programmed for remote
Remote disabling
disabling and this input is active, the relay Information
active
output is switched.
When input 2 is programmed as “cancel
delay time”, and it is active, it can be
Cancel delay active Information
forwarded through one of the two relay
outputs.
As soon as the contact on the battery
Battery compartment Connection to
compartment is opened, the relay is
open alarm system
switched.
This output is activated after the
programming mode has been activated
Programming mode
through the “Mode” button on the input unit Information
active
or through the programming software if
connected.
The output is active if a connection with the
Peripheral device
lock is established via the RS-232 interface Information
online
on the side of the input unit.
Output is active when the door contact is
Door contact open Monitoring
open.
Output is active when the lock bolt is
Bolt open Monitoring
retracted.
An interruption in the connection between
No connection the lock and the input unit is registered at Information
the relay with this option.
The relay output is activated when the
Battery almost dead Monitoring
battery voltage is low.
An output programmed with this option
Bolt movement error forwards a bolt-movement error message to Information
the relay.
The relay output is activated if a hardware
Hardware error Information
error is detected by the lock’s electronics.
With this option, a signal is sent through the
Dead battery Monitoring
relay output when the battery is dead.
This option can be used to signal the entry
Courier opening of a valid courier code (if programmed) at Information
the relay output.

Relay programming only valid in BANK MODE
i The programming of the relay outputs is only valid for operation of the lock in bank mode. For
the two interactive modes, the settings described in ‘4.7.2.2 Relay programming in interactive
mode’ are valid.
4.7.2.2 Relay programming in interactive mode
In the two interactive modes (OTC or ICS), both of the relay outputs are preset at the factory.
English
The settings are:
• Relay output 1 - duress alarm
• Relay output 2 - lock open
4.7.3 ‘Options’ tab
‘Options’ tab in the Other menu

Function Description
This box is used to configure output 1 of the lock (in bank
mode) so that when input voltage is applied (also see lock
Remote disabling
instructions), the lock will be in a blocked state and can not be
operated or opened.
When this box is checked, the relay outputs of the lock (in bank
mode) are programmed so that multiple locks (if inputs/outputs
Controlled disabling
are wired accordingly) effectively block each other in order to
prevent more than one lock from being open at the same time.
The duress function is switched on by checking this box. The
Duress alarm entry of a duress code will ONLY be recognized if this box is
checked.
When this box is checked, two valid user codes will be required
to open the lock in bank mode. The master code and the courier
code are exempt from this rule, as either one can still be used
Four-eyes principle alone to open the lock when the four-eyes principle is active.
This is only applicable if the master code has been authorized
for access and/or a courier code has been programmed in the
lock.

Function Description
By selecting this box, the lock will emit an audible beep every 30
Beep when lock is
seconds while the lock is open in order to draw attention to the
open
fact that it is still open.
If this box is checked, the lock will open in bank mode after the
Master code may open
master code has been entered. If this is undesirable due to a
the lock
separation of powers, then this box should not be checked.
English
In interactive mode, input 1 on the lock can be configured for

Remote enabling
remote enabling.
The volume of the buzzer can be adjusted with the three
Audible alarm volume
selection buttons - ‘mute’, ‘quiet’ and ‘loud’.
If this box is checked, the programmed delay time will be
Input 2, cancel delay bypassed if the contact at input 2 is closed; the lock will open
immediately after a valid opening combination is entered.
The configuration of input two as a door contact enables the lock
to accurately detect whether the safe door has been opened and
Input 2, door contact
closed again. Input 2 is configured as a door contact as the
factory default.

5 Activating the lock

Before the application can be started, it must be installed according to the instructions in
Section “Installing the AS 270 activation software” on page 8
Activation is used to switch the operating mode of the Questor lock from bank mode into one
of the two interactive modes - ICS or OTC. This procedure effectively binds the individual lock
to a customer’s Questor system. This means that after activation, the lock can only be
operated in conjunction with management software (also see Section “System components”
English
on page 4) from the same customer.
Customer-specific system number!
i Every Questor system is registered to a specific customer through a one-time identification

process. Registration takes place at the point of sale for the software or an APHI 4000. At this
time, the appropriate registration form is filled out and sent to Kaba.
To activate the lock in a customer’s system, a Kaba-programmed USB dongle is required for
the AS 270 software. Additional AS 270 dongles can be ordered if needed.
5.1 Starting the application

If a valid copy-protection dongle is connected to one of the computer’s USB ports and the
appropriate driver has been installed, the application can be started by clicking on the
program icon that was automatically created in the “Kaba” folder under the Windows “Start
Menu”.
Start screen - AS 270 activation software
5.1.1 Connection with the lock

The lock must be connected to the computer via the serial interface for the activation process
(see Section “Connecting the lock and the computer” on page 12)

5.2 Using the application
5.2.1 User interface

English
Activation software user interface

• The “Lock name” field is used to identify the lock. The user-created name can be changed
afterwards at any time.
• The “Lock description” field allows for a more precise description of the lock or the
installation site. The description can be changed afterwards at any time.
• If the master code of the lock has been changed, it must be entered in the apropriate field
“Master Code” in order to allow AS270 to connect to the lock. With this field left empty the
software will try to connect to the lock using a preprogrammed master code from the USb
dongle or, if the dongle does not contain a master code, connect with the default factory
code.
• To change the locks master code at the same time while activating the lock, enter a new
master code and cofirm this code in the appropriate fields “New master code” and
“Confirm new master code”.
Loss of the master code!
! If the master code is lost, a connection will not be able to be established again between the
lock and the programming software. Likewise, the lock will not be able to be reset again
without the master code.
If the master code is lost, the lock will have to be replaced!
• The ICS check box is used to select between the two interactive operating modes that are
available. If the box is checked, then the lock will be activated in ICS mode. If the box is
not checked, the AS 270 software will activate the lock in OTC mode (also see Section
“Modes of operation” on page 5).
• In order to establish a connection with the lock, the assigned port for the serial interface
must be selected from the list.
• The language for the software is changed in the Language selection menu.
Connection to the lock with AS 270!
i The AS 270 activation software uses the factory default master code to connect with the lock.
Make sure that the current master code in the lock is set to the factory default (factory default
master code: 00123456)!
• Activate - writes the activation data to the lock that is connected to the computer. At the
same time the activation data is being written to the lock memory, an activation file is
created for importing the data into the management software at a later time. The default
name of the activation file is “act527_1.dat” and it is saved in the installation directory of
the software.

Activating the serial interface on the lock
i In order to establish a connection between the lock and the computer, the interface on the
lock input unit must be activated. This is done by pressing the “ENTER” button on the input
unit. Then the interface will be active for a short period of time.
• About - displays the version number of the activation software.
English
Display of the installed software version

English

QUESTOR
INDEX
English

Subject to change without prior notice Page EN-31
QUESTOR
Kaba® is a registered trademark of Kaba AG.
This documentation may not be reproduced or otherwise exploited – either digitally or photographically –
without written permission from Kaba AG. © by Kaba AG, CH-8620 Wetzikon.
Document: KSW3s527.0003 / en 2010.08

Edition: August 2010
Operating Instruction Kaba AG, CH-8620 Wetzikon

Page Z-32 Subject to changes without notifice

Kaba Questor Operating Instructions Activation and Programming Software

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English

Document: KSW3s527.0003 / en 2010.08

1.2 System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-4

2 Information about this documentation EN-6

3 Installing the software EN-7

4 Programming the lock EN-11

Operting Manual Kaba AG, CH-8620 Wetzikon

4.7.1 ‘Language’ tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EN-22

5 Activating the lock EN-27

Kaba AG, CH-8620 Wetzikon Operting Manual

1.1.1 AS 271 programming software

1.1.2 AS 270 activation software

1.2 System components

1.2.1 Questor lock

1.2.2 AS 270 activation software

1.2.3 AS 271 programming software

1.2.4 AS 273 management software

1.2.5 AS 274 server management software (optional)

1.2.6 APHI - Application Programming Hardware Interface (optional)

Operating Manual Kaba AG, CH-8620 Wetzikon

1.3 Modes of operation

1.3.1 Bank mode

1.3.3 Interactive mode ICS (Interactive Code System)

1.3.4 Switching between modes of operation

Kaba AG, CH-8620 Wetzikon Operating Manual

2 Information about this documentation

2.1 Symbols and notes

2.1.1 Danger warnings / notes / information

danger at hand, or instructions on how you should proceed.

AS 271 AS 271 programming software

2.1.2 Markings used in the text

DEL = delete button

Operating Manual Kaba AG, CH-8620 Wetzikon

3 Installing the software

3.1 System requirements

3.2 Installing the AS 271 programming software

Installation wizard for the Questor AS 271 programming software

Kaba AG, CH-8620 Wetzikon Operating Manual

3.3 Installing the AS 270 activation software

Installation wizard for the Questor AS 270 activation software

Operating Manual Kaba AG, CH-8620 Wetzikon

3.4 Installing the driver for the USB copy-protection dongle

3.4.1 Installing the USB copy-protection dongle

Kaba AG, CH-8620 Wetzikon Operating Manual

Selecting a compatible device driver:

Installation wizard for installation of the USB driver; installation successful

Multiple USB ports

Operating Manual Kaba AG, CH-8620 Wetzikon

4 Programming the lock

4.1 Starting the application

4.2 General menu

4.2.1 ‘Connection’ tab

‘Connection’ tab in the General menu of the programming software

Kaba AG, CH-8620 Wetzikon Operating Manual

4.2.1.1 Connecting the lock and the computer

Serial connection cable for connecting the lock to the computer

4.2.1.1.1 Connect the cable

Specifying the right port number

4.2.1.1.2 Establishing a connection

D+PIN or PIN+ID format

Operating Manual Kaba AG, CH-8620 Wetzikon

4.2.2 ‘Status’ tab

Kaba AG, CH-8620 Wetzikon Operating Manual

4.2.3 ‘Info’ tab