Hotel Ista, Amritsar

CASE STUDY –HOTEL ISTA
CASE STUDY OF
HOTEL ISTA, AMRITSAR

LOCATION
HOTEL IS NOW KNOWN AS HYATT HOTEL, AMRITSAR.
THE HOTEL IS LOCATED ON THE MAIN G.T. ROAD IN THE OUTSKIRTS OF THE CITY. WITH THE NEW ELEVATED ROAD
COMING UP IN CLOSE PROXIMITY OF THE SITE, ONE CAN REACH TO THE MAIN PUBLIC CENTRES OF THE CITY VERY
CONVENIENTLY.
DISTANCES FROM THE HOTEL

•AIRPORT 14 KMS..
•RAILWAY STATION 6 KMS.

•THE GOLDEN TEMPLE 5 KMS..
•JALLIANWALA BAGH 5 KMS.
NORTH
SITE NO. USE NET AREA MAX. FAR HEIGHT
(in acres) GROUND
COVERAGE
C3 Hotel 4.00 40% 3.5 22 Storeys

3
SITE ZONING
TOTAL SITE AREA

=10117.14 sq.mt.

TOTAL GROUND COVERAGE
=2892.72sq.mt.
GR.COVERAGE (in %)
= 28%
NORTH
4
ZONING-GROUND FLOOR MAIN
ENTRANCE PORCH
BANQUET ENTRANCE
HOTEL ENTRANCE

BACK OF THE
HOUSE
BACK OF THE
HOUSE
LOADING/UNLOADING AREA NORTH
RESTAURANT ADMNISITATIVE AREA

TO BASEMENT PARKING
OUTDOOR AREA BANQUET HALL
AREA STATEMENT:
•Entrance foyer and lobby = 217.7sq.mt.

• Waiting area = 17.2 sq.mt.
• Travel desk = 11.2 sq.mt.
• Reception = 24.3 sq.mt.
• Restaurant = 305.3 sq.mt.
• Banquet = 356.4 sq.mt.
• Bar lounge = 122.9 sq.mt.
• Water body = 163.0 sq.mt.
RECEPTION AND SITTING IN ENTRANCE LOBBY
• Restaurant kitchen = 196.8 sq.mt.
• Bakery = 65.4 sq.mt.
• Banquet pantry = 129.1 sq.mt. •Business area =65.6sq.mt.
• Garbage room = 15.24 sq.mt.
• Sale/purchase office = 64.9 sq.mt.
• Loading/unloading area = 34.2 sq.mt.
•TOTAL AREA
= 1723.64 sq.mt.
INDIAN AND CONTINENTAL RESTAURANT

GROUND FLOOR PLAN

SERVICE CORRIDOR
7
GROUND FLOOR

Main Entrance KEY PLAN
A MASS PROJECTS
OUT OF THE PLAIN
FAÇADE TO FORM THE
ENTRANCE PORCH
To banquet hall To restaurant WHICH
AUTOMATICALLY
ATTRACTS THE
GUESTS.
Reception Entrance Lobby
Meeting Rooms
Bar Lounge
Water Body
A WIDE ENTRANCE LOBBY WELCOMES THE GUESTS AND THE SCULPTURE

POOL ENTERTAINS THE GUEST WITH THE PLAY OF
WATER AND FIRE
GROUND FLOOR
THE RECEPTION AREA HAS A

LARGE RECEPTION DESK •THE MAIN ENTRANCE
WITH MANAGER’S OFFICE AT CONSISTS OF TWO PARTS:
THE BACK. •THE GUEST ENTRY AND
•LUGGAGE ENTRY.

ON THE LEFT OF RECEPTION •WHILE THE GUEST GOES TO
IS THE TRAVEL DESK AND
Main Entrance Luggage Dock THE ENTRANCE LOBBY, THE
WAITING AREA. LUGGAGE GOES FROM THE
LUGGAGE DOCK TO THE
SERVICE LIFTS FROM WHERE
IT IS SENT TO THE ROOMS.
To banquet hall To restaurant
Entrance Lobby
Service Lifts
Reception
Guest Elevators
Meeting Rooms
Bar Lounge •THE GUEST ELEVATORS ARE
CLEARLY VISIBLE FROM THE
Water Body RECEPTION AND WAITING
AREA THUS PROVIDING EASE
OF MOVEMENT TO THE
THE BAR OFFERS PROVIDES THE VISITOR.
VIEWS OF OPEN COURTYARD AND
RIPPLING WATER BODIES.
THE AREA OF BAR IS 122 SQ.MT
AND IT HAS THE CAPACITY OF 40
PERSONS
GROUND FLOOR
SERVICE CORRIDOR
Banquet
Entrance

Reception
KEY PLAN
Banquet Hall
THE PUBLIC TOILETS ARE QUITE

FAR FROM THE WAITING AREA,
AND THE PERSON HAS TO
CROSS THE BANQUET AREA TO
USE THEM.
Public Toilets
Banquet
Kitchen
AREA BANQUET HALL -356

356 SQ. MT.
IT HAS FACILITY TO CONVERT ONE HALL INTO TWO. AROUND
250 PERSONS CAN ATTEND AN EVENT AT A TIME. THE HALL
HAS ITS SEPARATE KITCHEN AND IT IS SERVED THROUGH A
1800MM WIDE SERVICE CORRIDOR.
SINCE THE BANQUET HALL HA A SEPARATE ENTRANCE,
THEREFORE IT DOESN’T CREATES A RUSH IN THE ENTRANCE
LOBBY AND ENSURES A QUITE AND EFFICIENT BUSINESS Banquet Hall
ENVIRONMENT
GROUND FLOOR
Restaurant Entrance

KEY PLAN
Kitchen Indian/Continental Outdoor
Restaurant Sitting
Meeting Rooms
THE RESTAURANT IS SERVED DIRECTLY

FROM THE MAIN KITCHEN.
ANOTHER RESTAURANT ON THE FIRST
FLOOR OFFERS CHINESE AND THAI
CUISINES AND HAS ITS SEPARATE KITCHEN
Bakery THERE.
SO INSTEAD OF PROVIDING A LARGE
Outdoor KITCHEN SERVING ALL TYPES OF FOOD, THE
ARCHITECTS HAVE PROVIDED TWO
Sitting SPECIALIZED KITCHENS ON DIFFERENT
FLOORS, THEREBY DIVIDING THE TRAFFIC.
RESTAURANT AREA- 305 SQ.MT.

SITTING FOR 132 PERSONS.
IT OFFERS WORLD CUISINE, WITH AN INTERACTIVE.
TWO EXCLUSIVE PRIVATE DINNING ROOMS COMPLEMENT THE RESTAURANT AND TO
COMPLETE THE SETTINGS IS AN OUTDOOR SEATING AREA SET AMIDST FLOWING
WATER BODIES.
12

FIRST FLOOR

Restaurant cum Dining areas
Restaurant area
Private dining areas
Kitchen
Office area
Conference room
Service core
Vertical circulation
ZONING-First Floor

spa reception
SPA AREA
spa area -3500 sq.ft.
 comprise of 8 beautiful appointed treatment rooms
Sauna and steam room where a holistic blend of international wellness
Fitness area treatments are offered.
 Separate wet areas of men and women include –
Ayurveda area a vitality pool overlooking spectacular garden
Staff area views and luxurious steam and sauna.
Vertical circulation
TYPICAL FLOOR

ZONING-Typical Floor
Hotel has 248 elegantly appointed rooms including 10

suites, situated to ensure panoramic views of a historic
city. All the rooms are carefully designed to the highest
levels of sensuality, comfort and taste that is the hallmark
of the ISTA brand. Rest all of the floors are similar to the
second floor.

ROOMS LAYOUT

SERVICE FLOOR
The service floor is above the first floor of the hotel. This floor has space for air heating units which serve the
restaurants and dining. Also the pipes coming from the internal vertical ducts of the rooms above become horizontal
on this floor and get transferred to the external ducts. The height of this floor is 2.7mt.

Staircase from first floor to the pool
SWIMMING POOL
TERRACE
SITTING BESIDE
POOL CUT-OUT
TERRACE
TERRACE
BELOW
Pantry serving guests at

the pool side
One can approach this floor only through two staircases. The ‘yellow hatched’ portion is the corridor connecting two
staircases. No lifts stops on this floor. The swimming pool is present on this floor. However the access to the pool is
from first floor through the staircase. There is a pantry on this floor which serves the guests at the pool side.
KITCHEN
There are four kitchens in the hotel.

• The first one on the ground floor serves Indian and Continental restaurant.
• The second one on the first floor caters to the Chinese and Thai restaurant.
• The third one in the first basement serves the WALK-IN
staff dining.
• The fourth one also in the first basement is for
meat preparation.

The kitchens serving the restaurants also serves
the rooms above. PREPARATION AREA
DISH
TROLLEYS WASHING
The area of this kitchen is 195 sq.mt.
The area of Thai and Chinese kitchen is 145
sq.mt. R.S.O.
1800MM SERVICE CORRIDOR

TROLLEY
ARRANGEMENT
BAKERY
MAIN KITCHEN ON GROUND FLOOR

STAFF AREAS
The staff areas(staff dining and lockers) are located in the first basement
of the hotel. These can be accessed through service corridors coming
from staff entrance.
The staff dining has its own separate kitchen and storage. These areas
are planned away from the main activity areas like kitchen, so that the

staff can relax a bit.
Staff Dining
Lockers
Staff Entrance
Back of the House Areas- Main Store
The main store is located in the first
basement. It has different areas like:
1.Food and vegetable storage
2.Wine and liquor storage

Ground Floor 3.Dry food storage
Plan 4.Meat storage
5.Dairy Storage
Staff Entrance 6.Soft drink storage
Truck Dock
Garbage Room
All the waste from the kitchens and other areas is
stored in bags and kept in garbage room from where it
is cleared periodically.
• The fresh material is unloaded at truck dock on
ground floor.
• From there it travels through the service Soft Drink Storage Main Store
corridor to the service lifts.
• From there down to the main store in first
basement.
First Basement
Truck Dock Staff Entrance Plan
BUILDING SECTION-1

BUILDING SECTION-2

West Elevation

Basement Floor Plan
Five water tanks are also provided on the lower basement of which, two are the raw water tanks and the other three are
the treated water tanks.
Administrative block is provided on the upper basement so that it can provide the complete services to the hotel. A staff
cafeteria is also provided on the upper basement for the of administrative staff.
Fire plant room and fire tanks are provided on the upper basement to extinguish or prevent any fire in case it arises.

UPPER BASEMENT LOWER BASEMENT
FIRST BASEMENT FLOOR

26
AC PLANT
TREATED ROOM
WATER
TANK
FIRE TANK RAW WATER TANK
DG SETS BOILER ROOM
Air Conditioning
Air conditioning is perhaps a very important aspect of services. It is
needed to provide year round comfort with help of economical and
efficient air-conditioning system. The mechanical ventilation system is
also provided for parking Electrical Sub-station, DG room, AC plant
room etc.AC plant has been located in the lower basement. Both the
basements contain a number of Ventilation rooms, fresh air and
exhaust air shafts etc.

AC DUCT
AC PLANT ROOM
VENTILATION FAN ROOM

Electricity Supply
A separate sub station for electricity supply
is provided outside the hotel to avoid any
fire hazard. Two main transformers are
used in the sub station. For uninterrupted
power supply, DG sets are provided in the
lower basement of the hotel.

PANEL ROOM
TRANSFORMER
SUB STATION DG ROOM

Hotel Ista, Amritsar

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CASE STUDY –HOTEL ISTA