Intelligent Transit System in Ahmedabad

Janmarg Experience

Presented By: Vivek Ogra

 Presentation Contents

ITS system in Ahmedabad – Objectives & Design

ITS system in Ahmedabad- Implementation

Implementation Experiences – Janmarg

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 ITS system in Ahmedabad – Objectives & Design

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ITS Objectives and Design

Brings in operational efficiency and automation

Enhancing service standards, bring in commuter oriented approaches, better

organization of planning & operations

Integration & control capability for revenue management, Operations

management.

Foundation for Offering integrated transit services to commuter – multi modal

integration

Enhanced service and safety standards by way of monitoring and feedback

management

Allow all stakeholders to have access to decision capable data and

information models – BI and KM

Deliver multi-channel communication of service to commuters – Accessibility

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ITS Objectives and Design

Simplifying public transport use by providing accurate real time information

about services

Driver behaviour analysis to ensure safe driving experience

Schedule planning – Management and Adherence

Transport Infrastructure Maintenance and Management

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AIM TO ENHANCE EFFECIENCY THROUGH ITMS
IMPLEMENTATION!

Identify
Efficiency
Improvement
Opportunities

Identify

Central Stakeholder Consultation Propagate New SOP’s

Operations
Centre & BI

Efficiency Increase

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 ITS system in Ahmedabad – Implementation

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 ITMS Project Scope

Solution Stack

Automated Fare Collection System (AFC) & Common Clearing System

GPS based Fleet Monitoring System

Passenger Information System (PIS)

Financial Management System (FMS)

Vehicle Dispatch & Scheduling System (VDSS)

Depot Management System (DMS)

Bus Terminal Management System (BTMS)

Incident Management System (IMS)

Business Intelligence (BI)

Enterprise Management System (EMS)

Infrastructure Stack

Data Centre, Disaster Recovery Site

Control Centre ,Training Centre

Bus Station Infrastructure

Bus Infrastructure
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Communication Infrastructure
 ITMS Project Scope contd…

Operations, Management & Maintenance Services

Ticket Operators, Control Centre operators

Level-1 (Control Centre), Level-2 (Technical Operators) and Level-3 (bug
fixing & roll out) Support

System Administration and Database Administration

Ticket Terminal Operations

Over all Operations of AFC

Vehicle Monitoring and communication services

Incident Management System

Vehicle Scheduling & Dispatch Service

Passenger Information System

Bus Terminal management System

Depot Management System

The service providers manages all operational activities within the

operational guidelines decided by Janmarg.
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 ITMS Components

BUS Station Equipments

Flap Gates / Turnstiles

Smart Card Validator

LED based Passenger Information System Displays

Point Of Sale - Ticket Terminal

Station Server & Communication Module

Handheld based Ticket Checking

Bus Equipments

GPS / GPRS based Driver Console

Front/Rear/Middle Passenger Information Display System

Integrated Bus Controller

Control Center and Disaster Recovery Center

Automated Fare Collection System

Financial Management System & Settlement System

Automated Vehicle Location System

Bulk Initialization System

Card Personalization System

Central Communications System

Depot Management System / Bus Terminal Management System

Vehicle Scheduling & Dispatch System

Incident Management System

Enterprise Management System
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Data center, DR and Contact Center
ITMS APPLICATION LANDSCAPE

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ITMS Enterprise View

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Bus Station Infrastructure

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Bus Station Infrastructure

• Off board fare collection

• Use of Flap Barriers
• Use of Smart card / tokens

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Bus Station Infrastructure

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 Passenger Information System

LED and audio announcements inside

buses
LED displays at Bus stations and buses
Audio announcement systems in buses

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Bus ITS Equipments

Bus Driver Console

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ITMS Communication Network

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 ITMS Security levels

Logical Security
Process Role Security,
Operator role based

Data security Secured VPN based

communication
Encryption and interfaces
other suitable
standards like
trail Management
Device Level
Security
All field devices
operate in secure
mode with secure
keys and necessary
hardware based
secure SAM’s
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 ITMS Security Architecture
Asset records maintenance &
Authorized Access Control verification

Control and Record of Entries Access via authorization system

Physical Hardware
Zone wise / Authorization Security Hw/SW Access Control
Security Mechanism
wise access control

Access Permissions for

Logical data access

Firewall for external network Security International Practice of

Network UID Password Mgmt
Secure VPN Policy
Security Restricted Media drives
Multi-layer security access
Online Network Auditing Access /Audit Trail Mgmt

Data Management
Architecture
High Availability Architecture | Transaction Consistency
Security
Database Access Control | Data Auditing | Schema Change Management | Master Data Change Management
Availability
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 Ahmedabad BRT Central Control Facility
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 ITS system in Ahmedabad – Implementation
Experiences

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 ITS Implementation - Experiences

Technology and Operations Management

1. Technology Selection – Equipment’s, Application Stack, Network,

Computing
2. Implementation Experiences & Challenges – Deployment
localization, expectation management, skill deployment for
operations, Domain Knowledge, SOP, MIS, Maintenance
3. Post-implementation Experiences & Challenges – Manpower quality
management, change management, interoperability, Handover
strategy

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TIMELINE - ITMS Implementation
VISULIZE ACTIVITIES WITH TIMELINES!

Short Term Medium Term Long Term

Janmarg Intelligence and
ITMS Creates
Implements ITS feeback leds to
learning and
System & gets the efficient
feedback System.
necessary Traction Processes.

2009 - 2010 2010- 2012 2013- Onwards

Learning Business /
Base / Initial Process Operational
Deployment of Implementation Intelligence and
ITMS and Feedback
Impovement Measurement
Achievement
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 Unless we put the PUZZLE TOGETHER!

Financial Vehicle Passanger Traffic

Analytics Analytics Analytics Analytics

360⁰ operational View and Analytics led to efficient

decision making process and delivered financial and
operational capability to Janmarg to continuously
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monitor sustainability initiatives.
Operational Benefits Progression Chart

Initial Term Mid-Term Long Term

Revenue Management Operational Optimized Operational

Bus Schedule Mgmt Characteristics Plan Execution through

Traffic Management Knowledge Aggregation operational Intelligence
Feedback

Operational Efficiency Increased over a period of time due to high predictability and
data intelligence input to operations management team.
 AHMEDABAD BRT ITMS IMPLEMENTATION
It is evident that Janmarg experienced transformation in
terms of ability to understand ridership patterns,
patronage patterns, revenue enhancement opportunities,
Operations control and delivery of quality transit service.

The appropriate technological landscape through ITMS

improved reliability, frequency, customer convenience,
safety, user satisfaction and improved travel speed.

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 Questions & Answers

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