gailsariah.castro@gmail.

com

Gail Sariah Castro +63-917-322-4245 / 423-22-47

Learning and Development 10-5 Maroon St. Goodwill 2 Subd., Sucat, Paranaque
Professional City, Metro Manila, Philippines

Actively Engaging in the Development of Human Behavior and Champion Advocate for Mental Health

WORK EXPERIENCE SKILLS

HR Training Administrator 1SAP Success Factors LMS Case Management
BHP Shared Services Inc.
2018 – Present Counselling Basic Psychotherapy Assessment
Achievements/Tasks
Provided administrative duties with regards to Learning MS Office Applications Google Suite Applications
Management Systems processes of all BHP employees
(both internal and contractual) on a global scale Training and Development Administrative SPSS

Customer Service Excellence SPOS

Project Operation Training Officer
Leslie's Foods Inc.
03/2018
03/2018 – 04/2018
- 06/2018
Achievements/Tasks
Contributed to the development of operations handling
manual, training trends and processes on operations
crew development modules of Minute Burger™
Learning and Development Associate
Stores Specialists Inc.
2017 – 2018
Achievements/Tasks
Facilitated and contributed to the development and
maintenance of various trainings on both operations and
internal employees with regards to product knowledge
training, store branding information, brand ambassador
development and organizational development
coordinated with cross-functional groups and global
stakeholders on the learning and development needs of
the respective brand model
Group Dynamics Prezi Product Knowledge
PERSONAL PROJECTS
Efficacy of Solution-Focused Brief Therapy on
Workplace Depression (2019 – Present)
An on-going experimental master's thesis research on the
efficacy of the SFBT model as a therapeutic intervention
towards employees suffering from signs and symptoms of
workplace depression on high demand nature of work such as
BPO or shared services settings
Calibration, Systematization and Re-organization of
the Records Management System of Prima Medica
Health Clinic (2016)
Developed and streamlined functional integrity for Prima
Medica Health Clinic that enabled operations to re-organize its
records management system for finance reporting, patient
history, operational partnership, and some document control
management

Levels of Work Motivation and Organisational

Operations Associate / Executive Assistant Commitment Between Regular and Contractual
Proexcel Property Managers, Inc. Filipino Employees (2016)
2016 – 2017 Generated a comparative correlational study on the levels of
WM and OC of regular versus contractual employees working in
Achievements/Tasks
the real estate industry
Provided operational administrative tasks on operational
management such as reports on projects development,
monitoring of purchase requisitions, financial reporting,
etc. ACHIEVEMENTS / OTHER
secretarial duties to the area operations manager EXPERIENCES
Licensed Psychometrician (10/2017)
Psychological Association of the Philippines
EDUCATION
Certification in Basic Solution-Focused brief
Master of Arts in Psychology (cand.) Counselling (08/2019)
Philippine Association of Christian Counselors
Southville International School and Colleges
2018 – Present HR Generalist Intern (2015)
Rockwell Development Corporation

Bachelor of Science in Psychology Psychiatric Clinical Intern (2014)

Assumption College The Medical City
2011 – 2016 Corporate Communications Workshop (2013)
John Roberts Powers Manila