2016 Philippine Department of Labor and Employment Annual Report

ABOUT
DOLE
VISION
“Every Filipino worker

attains full, decent and
productive employment”
MISSION
• To promote gainful employment opportunities;
• To develop human resources;
• To protect workers and promote their welfare; and
• To maintain industrial peace.
ORGANIZATION
The DOLE has 10 agencies attached to it for program supervision
and/or policy coordination, 6 Bureaus, 7 staff services, 16 regional
offices, and 34 Philippine Overseas Labor Offices. It has a total
manpower complement of 9,430.
CLIENTS
The DOLE serves 43.361 million1 workers comprising the
Philippine labor force. Of this total, 40.998 million1 are employed
while 2.363 million1 are unemployed. Outside the country, it serves
10.239 million2 Overseas Filipino Workers (OFWs) comprising both
the temporary and irregular workers.
Sources of data:
1
Current Labor Statistics (July 2017 Issue)
Philippine Statistics Authority
2
Commission on Filipinos Overseas (as of December 2013 data)
CONTENTS
LETTER TO THE PRESIDENT
SECRETARY’S MESSAGE
PERFORMANCE REPORT
01 Ensure compliance with labor laws and standards, particularly the right
to security of tenure
05 Enhance workers employability and competitiveness of micro, small and

medium enterprises to address unemployment and underemployment
13 Strengthen protection and security of Overseas Filipino Workers
21 Strengthen social protection for vulnerable workers
25 Ensure just, simplified, and expeditious resolution of all labor disputes
27 Achieve a sound, dynamic, and stable industrial peace with free and
democratic participation of workers and employers in policy and
decision-making processes affecting them
31 Streamline business processes and made frontline services responsive to

the people’s needs
FINANCIAL REPORT
DIRECTORY
LETTER TO THE PRESIDENT
RODRIGO ROA DUTERTE

Republic of the Philippines
Malacañang, Manila
SIR,
I am pleased to submit the Annual Report of the Department of Labor and Employment for
2016 pursuant to Section 43-46, Chapter 11, Book 1 of Executive Order No. 292.
Respectfully yours,
SILVESTRE H. BELLO III

Secretary
The Secretary’s Message
To facilitate easier transactions with

the Department, we have streamlined our
frontline services and reduced the processing
time to 72 hours. We have also established the
One-Stop Service Centers for OFWs and the
DOLE Hotline 1349 on a 24/7 operation.
Together with the industry, academe, and

civil society, we have laid down the blueprint
for job generation, decent employment, and
entrepreneurship in the next six years. Thus, to
enable stronger convergence on employment
creation and generation, we have forged a
partnership with the Department of Trade
and Industry (DTI) called Trabaho, Negosyo,
T he past year saw the progress in

promoting gainful employment
opportunities, developing the country’s
Kabuhayan.
Responding to the need to end “endo,”

human resource, upholding the welfare and we used the full extent of our regulatory and
protection of workers, and in enhancing a enforcement powers to strictly enforce the
climate of industrial peace. law on security of tenure and stop practices
that circumvent it, especially the labor-only
While 2016 paved the way for transitions, contracting practice.
our collective efforts may be summed up
in the Eight-Point Labor and Employment We have reinvigorated our inter-agency
Agenda we have set forth under the Duterte task force on illegal recruitment, particularly to
administration. investigate and prosecute erring recruitment
agencies for the protection and welfare of our voice and representation in tripartite bodies.
OFWs.
We have also promoted conciliation-
On-site, we continue to strengthen and mediation as an effective alternative dispute
expand our capacity to deliver services through resolution mechanism to provide labor justice
the Philippine Overseas Labor Offices which in a speedy and impartial manner.
are working closely with their counterpart
consular offices. But a lot has yet to be done.
Complementing these key actions is a We will be relentless in doing our share

strong reintegration program for OFWs and in moving this nation forward by enabling
their families. every Filipino worker to attain full, decent, and
productive employment.
The Department has also implemented
social protection programs geared towards
providing vulnerable informal sector workers
immediate relief and buffer against lost
income through livelihood and emergency
employment.
Moreover, we have pursued measures

to promote a more inclusive social dialogue
by making the expansion of representation in
tripartite bodies a reality. The aim is to ensure
that formal sector workers, informal sector
workers, migrant workers, women workers,
public sector workers, and the youth have

Secretary
“We should be guided by three principles. First, we
should always stand for balance in employee-employer
relationships. Second, we should always support the creation
of decent work opportunities, knowing fully well that to
make rights at work effective in law and in practice, there
must, first of all, be decent work. And third, to make the first
two principles realizable, we have to recognize and nurture
the rights of workers to participate in policy and decision
making processes directly affecting them and of employers
to reasonable returns on investments and to expansion and
growth. With these principles in mind, we should be ready
to discharge our functions as enabler for work creation and
protector of workers’ rights.“
– SECRETARY SILVESTRE H. BELLO III

37th National Conference of Employers
13 July 2016
DOLE 2016
PERFORMANCE
REPORT
1 AGENDA 1
ENSURE COMPLIANCE TO LABOR LAWS

AND STANDARDS, PARTICULARLY THE
RIGHT TO SECURITY OF TENURE
To protect and respect all rights at work as a precondition for promoting decent work, DOLE
strictly enforced compliance with labor laws and standards through its labor inspection
system.
With the President’s directive to stop endo, 3,665 30,690

DOLE used the full extent of its regulatory andregularized workers regularized workers
resulting from through
enforcement powers to ensure job security at labor inspection voluntaryregularization
workplaces and prevent illicit practices like labor-
only contracting specially in identified priority
industries.
Au g u st - D ec ember
From August - December 2016, a total of 34,355 2016
workers have been regularized. Of this figure,
30,690 were regularized through voluntary 34,355
regularization while 3,665 were regularized as a regularized
result of labor inspection. workers
60,376 establishments were inspected by the DOLE covering

2.275-M workers in 2016
COMPLIANCE RATES
70% 85% 71% 86%

GENERAL LABOR MINIMUM WAGE OCCUPATIONAL SOCIAL WELFARE
STANDARDS (GLS) SAFETY AND HEALTH BENEFITS
STANDARDS (SSS, Pag-IBIG, PhilHealth)
PLANT LEVEL CORRECTIONS
17,385 156,506
₱ 46.540-M
establishments corrected workers benefitted amount of restitution
DOLE | ANNUAL REPORT 2016

2
Occupational Safety and Health Program
To further the aims of ensuring the safety and

health of Filipino workers, the Occupational 1,828
Safety and Health Center (OSHC), Regional workers Basic Occupational Safety and
Occupational Safety and Health Networks Health (BOSH) Training
(OSHNets), and accredited Safety Training
Organizations (STOs) joined hands in training a
1,016
total of 36,913 workers from 15,090 companies
Construction Occupational Safety workers
in the 40 hours mandatory OSH courses — Basic and Health (COSH) Training
Occupational Safety and Health (BOSH) Training,
Construction Occupational Safety and Health
(COSH) Training, and other OSH-related courses 34,069
and learning sessions. workers Other OSH-related courses
and learning sessions
Workers Organization Development Program
Scholarships were awarded to 97 union members

and/or their dependents for the completion of 79 Bachelor’s Degree
bachelor’s degree, vocational-technical courses, 1 Vocational-Technical Courses
and master’s degree. The scholarship covers
17 Masteral Degree
tuition, book allowance and a monthly stipend.
TRAINING GRANTS
99 3,633 691 ₱ 6.909-M

trainings funded workers benefited organizations benefited worth of training grants
3
Labor and Employment Education Services
A total of 422,007 workers, employers, and including work ethics, values and skills and other
students were provided with labor education matters on labor relations.
particularly on their rights and responsibilities,
50,107 144,181 227,719

workers/employers workers students
Labor Relations, Continuing Labor Labor Education for

Human Relations and Education Seminars Graduating Students
Productivity (LHP) (CLES) on specialized (LEGS) who will be
Seminars at firm topics for organized/ future entrants to the
level on workplace unorganized workers’ world of work through
relationships to groups in the private orientations which
increase productivity sector. focus on awareness on
and enhance basic labor laws, rights
competitiveness. and responsibilities of
workers.
An essential component of the LEES is the related concerns, whether local or overseas.
e-Learning System that provides web-based Housed at the DOLE’s Labor Governance Learning
learning and education on a wide array of topics Center (LGLC), it can be accessed by students,
covering general labor standards, occupational workers, employers and the general public at
safety and health standards, labor relations, http://elearning.dole.gov.ph.
productivity and other labor and employment-

4
LABOR SUMMIT. As part of its effort to get the widest

participation of workers in deliberating issues on ‘endo’
and other prohibited forms of contractualization, the
Department of Labor and Employment finished its
nationwide leg of Labor Summit in the last quarter of
2016, with Secretary Silvestre H. Bello III urging the labor
organizations to work hand-in-hand with the current
Administration in achieving decent work and labor justice.
ADDRESSING WORKERS’ CONCERN. The Labor Summit,

aside from tackling the issue of contractualization,
generated inputs and positions on other labor sector
concerns, particularly on industrial policy and economic
roadmap; security of tenure; wage, tax, and price reform;
labor rights and standards; migration; informal economy;
and women.
5 AGENDA 2
ENHANCE WORKERS EMPLOYABILITY

AND COMPETITIVENESS OF MICRO,
SMALL AND MEDIUM ENTERPRISES
TO ADDRESS UNEMPLOYMENT AND
UNDEREMPLOYMENT
Creating a job-ready workforce to address job-skills mismatch and link people to employment
opportunities with particular focus on youth to facilitate better school-to-work transition.
To produce a competent and productive among the youth by keeping them in school,
workforce and improve people’s access to economic providing relevant training and work experience,
opportunities, DOLE implemented programs as well as access to full-cycle employment
to enhance workers’ employability, particularly facilitation services.
276,457 YOUTH
assisted under the Special Program for the Employment
of Students (SPES), Government Internship Program (GIP) and JobStart Program.
229,674 43,385 3,398

TEMPORARY EMPLOYMENT GOVERNMENT EXPERIENCE TRAINING & PAID INTERNSHIP
The SPES provided temporary The GIP helped 43,385 JobStart has provided 3,398
employment to 229,674 poor youth gained government youth with life skills training,
students and out-of-school youth experience as interns for six technical training and paid
so that they can augment their months. internship.
financial capacity to continue
their education.

6
Special Program for the Employment of Students
A total of 20,329 SPES beneficiaries completed With the passage of RA 10917 or the new SPES
high school, techical-vocational and college Act, more youth will have better access and enjoy
education compared to 19,124 in 2015. Of this better benefits with the expansion of the
figure, 12,328 completed college and tech-voc coverage:
education compared to 9,443 in 2015.
• inclusion of dependents of displaced or would-
be displaced workers;
• increase in age limit from 15-25 to 15-30 years old;
• increase in the number of maximum work days

from 50 to 78 days;
12,328 • DOLE to shoulder a bigger percent share in the
COLLEGE/TECH-VOC GRADUATES
wage salary of the beneficiaries who come
from low-income LGUs; and
8,001
HIGH SCHOOL GRADUATES • insurance coverage under GSIS .
Private sector participation in the program also PRIVATE SECTOR PARTICIPATION

increased by 22 percent from 1,309 companies
increased by
participating in 2015 to 1,597 in 2016.
22% 1,597
1500
1,309
1000
500
0
2015 2016
7
Government Internship Program
This program provides the youth particularly the a recruitment mechanism for potential public
poor and indigent an opportunity to demonstrate employees.
their talents and skills in the field of public service
for a minimum period of 3 months to a maximum In 2016, 43,385 youth gained work experience
period of 6 months internship. It also serves as in various government entities during their
internship.
QUALIFIED BENEFICIARIES
• At least high school graduate (18-30 years old)

• At least tech-voc graduate
• If families are victims of disasters (up to 35 years old)
JobStart Program
Pursuant to Republic Act 10869 (enacted on QUALIFIED BENEFICIARIES

June 29, 2016) or “An Act Institutionalizing the
Nationwide Implementation of the JobStart • 18 to 24 years of age;
Philippines Program”, otherwise known as the
“JobStart Philippines Act,” the JobStart Program • have reached at least high school level;
was implemented to assist young Filipinos in • not in education, employment, or training
starting their careers and obtaining meaningful
(NEET);
paid employment. Mainly, it aims to shorten the
youth’s school-to-work transition through the • have no work experience or have less than
provision of full-cycle employment facilitation 1 year of accumulated work experience.
services.
Life Skills Training to develop and enhance personal competencies and effective work habits as
foundations for professional success.
Job Matching and Referrals to find the “best fit” between the trainee’s preference and the
employer’s skills requirement. Best fit may mean accessible location while others may seek a
specific occupation/type of work, industry, career growth potential, or a combination of these.
Technical Training for a period of three months in which a trainee shall receive semi-monthly
training allowance.
Internship to provide the trainees with practical knowledge and experience in actual workplace
within a period of two or three months.

8
Maritime Training Program
Consistent with its mandate to upgrade the

skills and competencies of Filipino seafarers for
TRAINING ASSISTANCE
enhanced employability and competitiveness,
the National Maritime Polytechnic (NMP) trained
Filipino seafarers based on the requirements of 11,232 trained
employers and the prescriptions of the Standards
of Training, Certification, and Watchkeeping for
Seafarers (STCW) Convention of 1978 as amended ASSESSMENT
in 2010.
5,106 assessed
For the year, 11,232 seafarers were trained,
surpassing the annual target of 10,000 by
4,006 endorsed to MARINA
12.3 percent. Of the total trained, 5,106 were 2,606 issued with COP
assessed, of which 4,006 were endorsed to
MARINA, which issued Certificates of Proficiency EMPLOYABILITY
(COP) to 2,606 trainees.
82% Absorption Rate
A survey of 554 maritime training graduates (Based on a survey of 544 graduates, EMPLOY
ED
showed that 82 percent of NMP trainees were 455 were employed within a year
employed within a year after completion of after completion of training courses)
training course.
Continuing Professional Development
The CPD Councils of various professions have To ensure compliance with CPD guidelines by the
accredited 218 CPD Providers and 3,739 CPD CPD Providers, 98 CPD Monitors were selected
Programs. In the same year, 43,650 professionals and trained, and were able to monitor 23 CPD
attended various CPD Programs. The Professional Programs. A Speakers’ Bureau was also created
Regulation Commission (PRC), in coordination composed of 20 speakers from the various PRBs.
with the various Professional Regulatory Boards
(PRBs), CPD Councils, and other stakeholders,
conducted 33 capacity building seminars.
Mutual Recognition Arrangement (MRA) and Mutual Recognition of Professional

Qualifications (MRPQ)
With the aim of promoting and facilitating Chartered Professional Engineer Registry and the
borderless practices for the regulated professions, ASEAN Architect Registry, respectively.
five (5) professions namely, the Nutrition and
Dietetics, Teachers, Interior Design, Real Estate The PRC is on top of the implementation of
and Customs Broker signed an agreement or seven (7) MRAs and Framework covering 17
instrument of collaboration. professions. In addition, signed instruments/
agreements have already been established for
As of December 2016, 107 ASEAN Chartered six professions — Psychology, Real Estate Service,
Professional Engineers, and 10 Filipino ASEAN Professional Teachers, Interior Design, Nutrition
Architects were registered with the ASEAN and Dietetics, and Customs Broker.
9
Employment Facilitation Services
The DOLE has embarked on intensive employment facilitation services that harnessed private sector role
in employment generation. Toward providing a highly accessible labor market information system, it
enhanced the PhilJobNet (PJN) as the national government web-based LMI portal by engaging private
sector partners in gathering labot market information; by moving away from only print media to using
quad-media including an Android application so that any Filipino jobseeker can access information
on in-demand jobs anywhere in the archipelago as long as they have a mobile phone and internet
connection; by working with local government units to increase the number of Public Employment
Service Offices (PESOs) so that employment facilitation services are available and accessible in many
localities; and, by conducting job fairs that bring together jobseekers and employers to a common,
local venue to facilitate the on-the-spot hiring of qualified job applicants.
Public Employment Service Office
At the local level, the PESO provides employment INSTITUTIONALIZED PESOS

facilitation services such as job search assistance,
increased by
career guidance, provision of timely labor market
information, job matching, and referral. 500 11% 458
413
400
Maintained by LGUs, NGOs, community-based
organizations, and state universities and colleges, 300
PESOs are linked to the DOLE for coordination 200
and technical supervision as part of the national
employment service network. As of December 100
2016, there were 458 institutionalized PESOs 0
nationwide.
2015 2016
During the year, a total of 2.028 million qualified applicants were employed out of the 2.392 million
applicants referred to various employment opportunities or 85 percent placement rate.
2.028-M
qualified applicants
placed
2.392-M
qualified applicants
referred
85%
P L A C E M E N T R ATE

10
Job Fairs
1,372 job fairs were conducted with 602,357 applicants registered. Of this total, 114,929 applicants
or 19 percent were hired-on-the-spot (HOTS).
114,929
HIRED-ON-THE-SPOT
HOTS
2016
602,357
registered
applicants
PhilJobNet
The PhilJobNet, which is the government’s ESTABLISHMENTS REGISTERED

official internet-based job search, job matching,
and labor market information portal, generated
a total of 105,117 job vacancies from various
3,029
industries. It also registered 3,029 establishments
and accredited 1,148 establishments. The ESTABLISHMENTS ACCREDITED
number of job applicants who registered in the
system totaled 16,554. 1,148
PJN has a mobile phone-friendly web application JOB VACANCIES GENERATED
system that is more responsive to optimal
viewing, offers interactivity for easy reading 105,117
and navigation, and has been improved with
more efficient features and functionalities.
JOB APPLICANTS REGISTERED
Jobseekers can also use their social networking
accounts, such as Facebook and LinkedIn, to
access the PJN as well as provide the applicants 16,554
feedback on the results of their job interviews,
and upload certificates and licenses, as well as
receive email alerts on job matches, updates, and
announcements. It has a user’s guide that assists
clients in navigating its platform.
11
Stronger Convergence on Employment Creation and Generation under the Trabaho,

Negosyo at Kabuhayan Initiative
On December 1-2, 2016, the DOLE, in partnership Sectors (KEGS), such as manufacturing, agri-
with the Department of Trade and Industry, fishery processing, construction, tourism, IT-BPM,
launched the Trabaho, Negosyo at Kabuhayan transportation and logistics, and retail trade.
Employment and Livelihood Summit to lay
down the blueprint for job generation, decent The DOLE and DTI are going around the country
employment, and entrepreneurship for the adopting an area-based approach to aggressive-
next six years. Together with the industry, ly promote employment and entrepreneurship
academe and civil society, the DOLE and DTI have opportunities through the Trabaho, Negosyo and
committed to achieve full employment by keeping Kabuhayan Caravan.
unemployment rate at 5% and create 7.5 million
jobs, mainly in Key Employment Generating
The TNK Blueprint outlines 10 strategies to achieve the foregoing objectives, as follows:
01 02 03 04
increase local and foreign invest in human capital sustain growth of further enhance the
investments in the industry development investments in the services country’s competitiveness
s e c t o r, p a r t i c u l a r l y sector specifically IT-BPM, and address cross-cutting
manufacturing and tourism, wholesale and retail issues that impede the
construction trade country’s competitiveness
05 06 07 08
implement the Comprehensive promote and develop the transform the Philippines spur an entrepreneurial
National Industrial Strategy to Agribusiness Sector into a strong, productive, revolution and encourage
upgrade selected industries innovative and competitive formalization and growth
that generate employment, exporting nation of MSMEs
address supply chain gaps and
deepen industry participation
in global value chains
09 10
foster convergence of the adopt a localized approach
different livelihood and to employment generation
entrepreneurship programs
among government agencies

12
EMPLOYMENT AND ENTREPRENEURSHIP

BLUEPRINT. DOLE Undersecretary Dominador R.
Say and DTI Undersecretary Rowel Barba hand over
the “TNK: Blueprint for Decent Job Creation through
Employment and Entrepreneurship 2017-2022”
to Secretary Leoncio ‘Jun’ Evasco Jr., representing
President Rodrigo R. Duterte, (center). DOLE
Secretary Silvestre H. Bello III (2nd from right) and DTI
Secretary Ramon M. Lopez.
TRABAHO, NEGOSYO, KABUHAYAN. DOLE and DTI launched the Trabaho,

Negosyo, Kabuhayan (TNK) Summit which identified strategies to increase
employment levels, improve access to employment opportunities, and
address skills requirements. Policy recommendations were also gathered
from Micro, Small and Medium Enterprises, Manufacturing, Philippine
Construction Congress, and Information Technology-Business Process
Management sectors. The Summit also developed a national employment
program which supports National Development and Security Strategy
geared towards the Philippine Development Plan.
Enhancing Competitiveness of Micro, Small and Medium Enterprises (MSMEs)
The National Wages and Productivity These training programs are designed to
Commission and the Regional Tripartite Wages equip MSMEs with the knowledge and skills to
and Productivity Boards provided training and implement productivity improvement programs
technical assistance to 13,246 MSMEs benefiting to enhance business growth and expansion and
a total of 31,942 workers under its Productivity create jobs.
Toolbox. Of the total MSMEs trained, 3,782
implemented productivity improvement action To expand the reach of the training programs,
plans. an e-learning version of the modules on 5S,
Productivity 101, bookkeeping, stock control and
3Rs was developed.
13 AGENDA 3
STRENGTHEN PROTECTION AND

SECURITY OF OVERSEAS FILIPINO
WORKERS
An overarching policy goal of the Administration is to create an environment that will
generate enough decent and adequately remunerated work for every Filipino in the country
so that no Filipino will have to seek overseas work as a matter of compulsion or necessity.
In the meantime, as long as there are Filipino workers overseas, it is the government’s
responsibility to protect them. In line with this, DOLE prioritized the adoption of measures
and mechanisms to protect and promote the welfare and interest of overseas Filipino
workers at every stage of the migration cycle–from recruitment to deployment to re-
integration.
On the recruitment side, the DOLE has re- Offices, working closely with their counterpart
invigorated the inter-agency task force on illegal consular offices.
recruitment, particularly in terms of investigation
and prosecution of erring recruitment agencies, Complementing these key actions is a strong
including summary closures. On-site, DOLE has reintegration programs for overseas Filipino
strengthened and expanded its capacity to deliver workers and their families.
services through the Philippine Overseas Labor
Anti-illegal Recruitment Program
The POEA’s intensified campaign against illegal advice, referrals for conciliation, assistance in
recruitment, in cooperation with the NBI and the preparation of complaints and supporting
PNP-CIDG, has gained major strides due to the documents, filing of administrative charges for
sustained and effective preventive aspect of the recruitment violations, institution of criminal
campaign. During the period, 17,710 victims actions and assistance during preliminary
of illegal recruitment and other violations investigation and trial.
were provided with assistance such as legal
₱
worth of assistance provided
17,710 victims assisted 2.455 million

14
Documentation of OFWs
The number of documented Filipino workers for landbased OFWs and 501,005 for seabased
overseas grew to about 2.553 million. For the OFWs.
year, a total of 2.052-M contracts were processed
LANDBASED SEA-BASED
2.052 MILLION OFWS 501,005 OFWS

Forging of Bilateral Labor Agreement
To strengthen the protection of OFWs, Philippines to promote cooperation in protecting the rights
and Cambodia signed a Memorandum of and welfare of both countries’ migrant workers,
Agreement (MOA) concerning Cooperation in the as well as technical sharing in the area of skills
Field of Labor and Employment. The MOA aims development and labor productivity.
15
On-site Programs and Services for OFWs
523,949 OFWS
from their employers and were waiting for
the resolution of their labor cases or eventual
repatriation.
provided with on-site assistance in 2016
Repatriation assistance covers facilitation of
The Philippine Overseas Labor Offices delivered immediate return to the Philippines of OFWs in
a wide-range of on-site programs and services conflict areas, as well as those who are distressed,
to promote and protect the rights and welfare medically or mentally-ill or their human remains,
of OFWs. Services included training, case including their belongings. The POLOs also
management, custodial services, repatriation negotiate for necessary exit clearances and
assistance and other welfare assistance. documentation, as well as coordination for airport
assistance upon their arrival in the country.
Training focuses on skills and entrepreneurial
development to prepare OFWs for their Other welfare assistance includes hospital, jail and
reintegration. Case management covers workplace visits; medical referrals and assistance,
conciliation-mediation services and legal counseling, and rescue from unsafe working
assistance to address employment-related environment. Complementing these services is
complaints or cases. The POLOs also provide the 24/7 quick response to queries from OFWs,
temporary shelter to OFWs who ran away employers and other relevant entities.
Reintegration Program for OFWs
DOLE provides a package of services to facilitate facility, training, livelihood, and entrepreneurship
the productive return of OFWs to their families development. Other services include psycho-social
and communities. These include options for counseling, stress debriefing, values formation, and
productive investment, knowledge transfer, credit financial literacy.
2 0 1 6
REINTEGRATION PROGRAM 10,072 OFWS 7,516 OFWS
returnees and their families returnees were provided
trained with livelihood assistance

16
EDUCATION OWWA members and their qualified dependents continued to avail of

OWWA’s training and educational assistance programs. They used their
AND TRAINING new-found knowledge and skills as effective mechanisms to empower
them in their future endeavors/career path.
PROGRAM
SHORT TERM COURSES
Skills-for Employment
Scholarship Program (SESP)
2
Technical/vocational training
assistance up to a maximum
Seafarer’s Upgrading
of ₱14,500.00 per course to
Program (SUP)
active member-OFWs and
their dependents at any 3
TESDA-accredited training Training assistance to seabased
centers. active OWWA members for Information Technology (IT)
short-term courses of up to Training Program
₱7,500.00 per course.
Basic literacy program to
upgrade the IT skills of OFWs
and their families.
Number of availees
5,472 OFWs/ dependents
₱ Amount released
51.456 million
Number of availees
15,662 seafarers
₱ Amount released
58.839 million Number of availees
19,452 (in-country)
3,275 (on-site)
₱ Amount released
11.088 million
17
BACCALAUREATE DEGREE COURSES
Education for Development

Scholarship Program (EDSP)
2
Financial assistance for the
schooling of dependents
of active OWWA members OFW Dependent Scholarship
leading to college or Program (OFWDSP)
baccalaureate degrees. 3
Educational assistance
(₱60,000 allowance per Education and Livelihood
year) provided to qualified Assistance Program (ELAP)
dependents of active OWWA Scholarship Component
members whose income is not
more than US$400 per month. Educational assistance
Number of availees provided to qualified
502 dependents dependents of active OWWA
56 graduates members (elementary, high
school, and college).
₱ Amount released
3,434 dependents
555 graduates
₱ Amount released
3,935 dependents
331 graduates
₱ Amount released
21.102 million

18
Assistance to stranded OFWs in KSA under the Operation Bring-Them-Home
To address the plight of Filipino workers who were stranded in the Kingdom of Saudi Arabia (KSA), the
President directed all concerned government agencies to:
1 2 3
BRING HOME IMMEDIATELY PROVIDE ASSISTANCE TO SHOULDER THE ENROLMENT

THE STRANDED OFWS THE AFFECTED OFWS FEES TO SUCS AND OTHER
SCHOOLS OF THE CHILDREN
OF REPATRIATED OFWS
In the second half of 2016, two Inter-Agency The government provided the OFWs and their
Missions under the Operation Bring-Them- families package of assistance as follows: cash
Home, composed of the DFA, DOLE, DSWD, DOH, assistance for those who are still at the jobsites,
TESDA, POEA, OWWA, and PAO were dispatched their families in the Philippines included, and
to provide assistance and address the problems those who were already repatriated; food packs
and needs of OFWs in KSA who lost their jobs and and personal hygiene kits for those still in the
got stranded due to the slumping oil prices. jobsites; repatriation assistance that includes
facilitation of processing of return documents
and provision of tickets; and, negotiations
with employers and government officials of
host country including waiver of immigration
penalties, issuance of exit visas and facilitation of
transfer to new employers.
19
₱465.682 million disbursed to provide assistance to affected OFWs.
ON-SITE ASSISTANCE @ ₱460.718-M
Financial assistance of ₱20,000/OFW given to 18,275 OFWs on-site and repatriated

Cash assistance of P6,000/OFW family given to 9,512 OFW families
Food and hygiene kits to 13,245 OFWs in the amount of 2.310-M
Profiling of 5,154 OFWs for retraining and retooling by TESDA
POST-REPATRIATION ASSISTANCE THROUGH THE ASSIST WELL

PROGRAM @P4.964-M
Welfare Assistance in the amount of ₱3.494-M

– Airport assistance to 1,632 OFW-repatriates
– Counseling assistance to 56 OFW-repatriates
– Temporary shelter/accommodation to 727 OFW-repatriates
– Local transport services outside MMla to 1,385 OFW-repatriates
– Immediate medical attention at the airport clinic and ambulance services, if
necessary, to 210 OFW-repatriates
Employment Assistance
– Referral assistance to local and overseas employment for 943 OFW-repatriates
– Competency assessment and skills certification to 377 OFW-repatriates
Livelihood Assistance in the amount of ₱1.470-M
– Starter Kits worth P10,000/OFW were given to 147 OFW-repatriates
Legal Assistance
– Legal and counseling services to 809 OFW-repatriates in which workers were
informed of their rights and possible options
– Referral to conciliation proceedings for 516 OFW-repatriates thereby affording them
and their recruitment agencies with a venue to discuss the possibility of amicable
settlement
The OFW repatriates from the Middle

East arrive at NAIA Terminal 2.

20
Acquisition of Postbank and its conversion into an Overseas Filipino Bank (OFBank)
To establish a banking institution that will This move is an undertaking to show appreciation
serve the unique needs of OFWs, the President for the OFWs as modern-day heroes. As an initial
approved on December 5, 2016 the DOLE step, Landbank of the Philippines will acquire
proposal to acquire and convert the Philippine Postal Bank and rename it to OFBank which
Postal Savings Bank (Postbank) into an OFW will be a subsidiary of the said bank until such
Bank. The OFW Bank is envisioned to become a time that OFWs and other Filipino Workers have
dedicated financial institution for OFWs whose bought shares to own part of the bank.
remittances continue to support economic
vibrancy and dynamism.
HOME FOR GOOD. President Rodrigo

Roa Duterte, together with Secretary
Bello, Congressman Bertiz, and Foreign
Affairs Secretary Yasay welcomes
Filipino repatriates from Al Khobar,
Saudi Arabia. The government
provided repatriation assistance to
the returning OFWS, including welfare
support for their families.
UPHOLDING OFW WELFARE. Labor

Secretary Silvestre H. Bello III and
OWWA Administrator Hans Leo J.
Cacdac lead in welcoming the overseas
Filipino workers from the Middle
East and Asian countries during the
traditional ‘Bagong Taong Salubong.’
21 AGENDA 4
STRENGTHEN SOCIAL PROTECTION

FOR VULNERABLE WORKERS
To protect vulnerable workers from risks and contingencies arising out of crisis or shocks,
DOLE implements social protection policies and programs geared towards extending
social security coverage, enhancing existing benefits and promoting active labor market
interventions to facilitate re-entry to employment and safe work for all.
DOLE Integrated Livelihood and Emergency Employment Program (DILEEP)

DILEEP contributes to poverty alleviation and reduces risks of the poor, vulnerable and marginalized
workers either through the promotion of entrepreneurship and community enterprises or through
emergency employment or cash-for-work.
460,188 BENEFICIARIES assisted under the DILEEP
113,316 346,872
BENEFICIARIES BENEFICIARIES
PROVIDED WITH LIVELIHOOD ASSISTANCE PROVIDED WITH EMERGENCY EMPLOYMENT
Livelihood assistance under the DOLE Emergency employment through the Tulong
Integrated Livelihood Program (DILP) or Panghanapbuhay sa Ating Disadvantaged/
Kabuhayan Program is provided as grants Displaced Workers (TUPAD) Program
to cover the purchase of equipment, provides cash-for-work for displaced
tools and jigs, and raw materials, among workers and other vulnerable workers for a
others. It can also be used to start a minimum period of 10 days to a maximum
livelihood project (formation), expand or of 30 days.
upgrade an existing project, restore or
reestablish existing livelihood projects Beneficiaries receive minimum wage, social
destroyed due to natural and man-made insurance amounting to P65,000 for accidental
disasters/ calamities, or transform existing death/disability, medical reimbursement and
livelihood project in to community/group bereavement assistance, as well as personal
enterprises. protective equipment for added protection.
Beneficiaries receive training on skills As post emergency employment assistance,

and entrepreneurship, organizational they can also avail of free skills training to
development and productivity and prepare them for self or wage employment.
safety/health to build their capacities in
managing their projects. They are also
provided with social security coverage
through enrolment to social insurance
schemes, such as SSS, GSIS, PhilHealth,
and Pag-IBIG.

TEACHING THEM ‘HOW TO FISH.’ Through
its DOLE Integrated Livelihood and
Emergency Employment Program (DILEEP),
DOLE Regional Office No. XI turned over
12 motorized fishing boats with fishing
accessories and materials in Barangay
Balangonan, Jose Abad Santos (JAS).
EMPOWERING WORKERS. DOLE Regional Office

No. 3 extended a total of P264,000.00 BUB-
funded livelihood assistance to 22 ambulant
vendors from Bamban, Tarlac.
SUPPORT TO GREENING PROGRAM.

DOLE Regional Office IX, and
beneficiaries of GIP, TUPAD and
SPES conduct coastal clean-up at
the Buluan Island Marine Sanctuary
(BIMS) in Zamboanga, Sibugay.
23
Minimum Wage Adjustments
In 2016, daily minimum wages were raised To date, the current daily minimum wage in non-
in eleven regions, while consultations/public agriculture stands at P491 in NCR and ranges
hearings were conducted in the regions whose from P235 to P380 in areas outside NCR. In the
Wage Orders have reached their anniversary agriculture sector, the daily minimum wage in
dates. The increase in minimum wages ranged NCR is P454 and ranges between P235 to P353.50
from P7 to P29 per day, benefitting an estimated in areas outside NCR for both plantation and non-
1.747 million minimum wage earners across the plantation areas.
country.
₱ 2 0 1 6 D A I LY M I N I M U M WA G E S
NON-AGRICULTURAL AGRICULTURAL
NCR NCR
₱ 491 ₱ 454
OUTSIDE NCR OUTSIDE NCR

₱ 235 - 380 ₱ 235 - 353.50

24
Assistance to Persons with Work-Related Disabilities
278 Persons with Work-Related Disabilities In addition, 46 children of PWRDs were hired by
(PWRDs) were provided with entrepreneurial the Employees Compensation Commission and
and skills training. Of this total, 163 received other DOLE agencies for a period of two months
starter kits amounting to P859,011.09, and 73 under the Special Program for the Employment
underwent free skills training worth P389,529.00, of Students (SPES). The ECC shouldered 60% of
including transportation and meal allowance. their salary while the remaining 40% was paid
by DOLE. Total payroll aggregate amounted to
Also, 252 PWRDs availed of physical/occupational P386,148.04
therapy (P/OT) and other related rehabilitation
services. Of this number, 60 were provided
with free prosthesis. A total of P4.277 million
was spent for PT/OT/assistive device including
transportation and meal expenses.
Mr. Reymar Gonzales, another KaGabay Program

beneficiary, fills up a form while being guided by
ECC’s Social Worker Ms. Veronica Curimao.
ECC’s Work Contingency Prevention and Rehabilitation Division

staff with Mr. Jeffrey Librado, a prosthesis beneficiary under its’
Katulong at Gabay ng Manggagawang May Kapansanan (KaGabay
Program)
25 AGENDA 5
ENSURE JUST, SIMPLIFIED, AND

EXPEDITIOUS RESOLUTION OF ALL
LABOR DISPUTES
The DOLE promotes conciliation-mediation in the resolution of unfair labor practices and
bargaining deadlocks to prevent notice of strikes/lockout and preventive mediation cases
from maturing into actual work stoppages. In case of an actual work stoppage, conciliation-
mediation services continue to settle the disputes at the earliest possible time to prevent or
minimize its adverse effects on the workers.
Exhaustive conciliation-mediation and DOLE convergence in some cases became the practice
where all DOLE offices and attached agencies, especially those under the DOLE Regional
Coordinating Council, participate in resolving labor disputes to prevent these from ripening
into strikes or lockouts.
95,744 settled cases and requestS

for assistance in 2016
237,033
workers benefited ₱ 29.827 BILLION
monetary awards
The highest monetary awards amounting to in P151.883 million monetary awards to 3,824
P2.288 billion and benefitting 47,307 workers workers.
resulted from the settlement of 34,578 Requests
for Assistance (RFAs) out of the 43,617 handled Settled eight (8) out of 15 actual strikes/lockouts
through the Single Entry approach (SEnA). which resulted in P26.945 million monetary
awards benefiting 211 workers.
158 strike/lockout notices were settled out of the
213 notices handled which resulted in P676.98 60,607 cases were settled from the 66,034
million monetary awards to 7,440 workers. handled through Speedy and Efficient Delivery of
Labor Justice (SpeED) which resulted in P26.683
393 cases were settled from the 449 handled billion monetary awards to 178,251 workers.
through preventive mediation which resulted
SETTLEMENT RATES
79% 74% 88% 53% 92%

SENA NOTICES OF PREVENTIVE ACTUAL SPEED
STRIKES MEDIATION STRIKES

26
SINGLE ENTRY APPROACH (SENA)

34,578 RFAs SETTLED
43,617 RFAs HANDLED
₱2.288-B IN MONETARY AWARDS

47,307 WORKERS BENEFITED
Speedy and Efficient Delivery

PREVENTIVE MEDIATION of Labor Justice (SpeED)
60,607 CASES SETTLED
393 CASES SETTLED
66,034 CASES HANDLED
449 CASES HANDLED
₱26.683-B IN MONETARY AWARDS
₱151.883-M IN MONETARY AWARDS
SE N A
PM DOLE LABOR
DISPUTE
S PE ED
RESOLUTION
MECHANISMS
E
STRIKE K
RI
ST
STRIKE STRIKE
ST
RI
KE
ACTUAL STRIKES / LOCKOUTS

8 CASES SETTLED
15 ACTUAL STRIKES HANDLED
NOTICES OF STRIKES / LOCKOUTS
158 NOTICES OF STRIKES SETTLED 211 WORKERS BENEFITED
213 HANDLED CASES

27 AGENDA 6
ACHIEVE A SOUND, DYNAMIC, AND

STABLE INDUSTRIAL PEACE WITH FREE
AND DEMOCRATIC PARTICIPATION OF
WORKERS AND EMPLOYERS IN POLICY
AND DECISION-MAKING PROCESSES
AFFECTING THEM
DOLE promotes a more inclusive social dialogue by Region I (Ilocos Region)
expanding representation in tripartite bodies. This • Transportation/Communication/Power –
Regional ITC
• Hotel and Restaurant ITCs – Ilocos Norte,
Ilocos Sur, La Union, Central Pangasinan,
is to ensure that formal sector workers, informal • Tobacco – Regional ITC
• Construction ITCs – Ilocos Norte, Ilocos Sur,
Western Pangasinan, Eastern Pangasinan
• Manufacturing/Wholesale ITCs – Ilocos
sectors workers, migrant workers, women workers, Central Pangasinan, Eastern Pangasinan
• Education ITCs – Ilocos Norte, La Union,
Norte, La Union
• Retail Service ITC – Eastern Pangasinan
public sector workers and the youth have voice and Central Pangasinan, Eastern Pangasinan
representation in tripartite bodies.

Region III (Central Luzon)
In the National Capital Region and Cagayan Valley • Bus Transport – Regional ITC • Hotel and Restaurant ITCs – Aurora, Bataan,
• Construction – Regional ITC Bulacan, Tarlac, Zambales, Olongapo
(Region 2), all the sectors identified are represented in • School – Regional ITC • Hospital ITCs – Bulacan, Tarlac, Zambales
• Hotel & Restaurant – Regional ITC • Rice Mill ITC – Nueva Ecija
Regional Tripartite Industrial Peace Councils (RTIPCs). • Aviation ITC – Pampanga • Mining ITC – Zambales
• BPO ITC – Pampanga • School ITCs – Aurora, Bataan, Bulacan,
• Construction ITCs – Aurora, Bataan, Nueva Ecija, Pampanga, Tarlac, Zambales
Bulacan, Nueva Ecija, Pampanga, Tarlac,
Informal sector representation has made some Zambales
gains with their presence in seven additional RTIPCs,

in Cordillera Administrative Region (CAR), Central National Capital Region (NCR)
Luzon (Region 3), MIMAROPA (Region 4B), Western • BPO ITC • Education ITC
• Broadcast ITC • Hospital ITC
Visayas (Region 6), Zamboanga Peninsula (Region 9), • Bus – Transport ITC • Hotel and Restaurant ITC
• Cargo and Logistics ITC • Manufacturing ITC
Northern Mindanao (Region 10), and Negros Island • Construction ITC
Region (NIR).
Region IV-B (MIMAROPA)
Young workers are also represented in 10 other • Academe ITC – Marinduque • Maritime ITC – Oriental Mindoro
• Agribusiness ITC • Mining ITC – Palawan
RTIPCs in Cordillera Administrative Region (CAR), • Cooperative ITC – Marinduque • Tobacco ITC – Occidental Mindoro
• Construction ITC – Palawan • Tourism ITCs – Palawan, Oriental Mindoro
Ilocos Region (Region 1), Central Luzon (Region 3),
MIMAROPA (Region 4B), Western Visayas (Region
Region VI (Western Visayas)
6), Central Visayas (Region 7), Zamboanga Peninsula
• Agribusiness ITC– Negros Occidental • Hotel, Restaurant and Resort ITCs –
(Region 9), Northern Mindanao (Region 10), CARAGA • Academe ITC – Negros Occidental Negros Occidental, Iloilo
• BPO ITC – Negros Occidental • Real Estate ITC – Iloilo
(Region 13) and Negros Island Region (NIR). • Construction ITCs – Iloilo, Negros • Tourism ITC – Aklan
Occidental • Manufacturing ITC – Negros Occidental
• Education ITC – Iloilo • Transport ITC – Iloilo, Negros Occidental
• Hospital ITC – Negros Occidental
Migrant workers have representation also in 10 other
RTIPCs in Ilocos Region (Region 1), Central Luzon
Region IX (Zamboanga Peninsula)
(Region 3), MIMAROPA (Region 4B), Western Visayas • Bus Transport – Zamboanga Peninsula • ICT ITC – Zamboanga City
(Region 6), Central Visayas (Region 7), Eastern Visayas • Construction ITC – Zamboanga
• Education ITCs – Zamboanga City,
•
•
Manpower Services ITC – Zamboanga City
Maritime ITC – Zamboanga Peninsula
(Region 8), Zamboanga Peninsula (Region 9), Northern Zamboanga del Norte
• Fishing and Canning ITC – Zamboanga
•
•
Rubber ITC – Zamboanga Sibugay
Seaweeds ITC – Zamboanga City
Mindanao (Region 10), and Negros Island Region (NIR). • Hotel/Pension and Restaurant ITC –
Zamboanga del Norte
•
•
Security Services ITC – Zamboanga City
Tourism ITC – Zamboanga del Norte
Industries, particularly the Key Employment Region XI (Southern Mindanao)

Generators (KEGs), are represented through Industry • Academe ITC • Manufacturing ITC
• Banana ITC • Maritime ITC
Tripartite Councils or ITCs, particularly at the provincial • Construction ITC • Tourism ITC
• ICT-BPO ITC
level.
28
Cordillera Administrative Region (CAR)
• Academe – Regional ITC • Cooperative/Financing ITC – Benguet • Security Services ITC – Baguio
• Bus – Regional ITC • Cooperative ITC – Mt. Province • Service and Retail ITC – Abra
• Academe ITCs – Abra, Baguio, • Hotel and Restaurant ITCs – Abra, • Services ITC – Benguet
Benguet, Kalinga, Mt. Province Baguio, Ifugao, Kalinga, Mt. Province • Tourism ITC – Baguio
• Agribusiness ITC – Kalinga • Janitorial ITC – Baguio • Utility ITC – Baguio
• Banks and Cooperative ITC – Kalinga • Manufacturing ITC – Baguio • Wholesale/Retail ITC – Benguet
• BPO ITC – Baguio • Motorcycle Shop ITC – Abra
• Construction ITCs – Baguio, Kalinga • Retail and Services ITC – Kalinga
Region II (Cagayan Valley)

• Security Agencies – Regional ITC • Furniture ITC – Quirino
• Construction ITCs – Cagayan, Isabela • Pharmaceutical ITC – Quirino
• Private Educational Institution ITC – Quirino • Poultry ITC – Isabela
• Private Hospitals & Clinics ITC – Isabela • Service Contractors & Sub Contractors ITC – Isabela
• Hotels, Restaurants & Resort ITCs – Nueva Vizcaya, Isabela • Service Contractors ITC – Nueva Vizcaya
• Grains ITC – Cagayan • Water Refilling ITC – (Cagayan 3rd District)
Region IV-A (CALABARZON)

• Batangas Maritime ITC • Garments ITC
• Batangas Sugar ITC • Healthcare ITC
• Contractors/Subcon ITC • Security ITC – Quezon
• Education ITC • Transport ITC
• Electronics and Semiconductor ITC • Tourism ITC
Region V (Bicol Region)

• Agriculture – Sorsogon • Healthcare ITC – Albay
• Bakeshop ITCs – Catanduanes, Camarines Norte • Hotel and Restaurant ITCs – Camarines Norte,
• Bus Transport ITC – Camarines Sur Catanduanes, Masbate, Camarines Sur
• Construction ITCs – Camarines Norte, Camarines Sur, • Pawnshop ITC – Camarines Norte
Catanduanes, Sorsogon, Masbate • Retail and Services ITC – Camarines Norte
• Contractors and Services ITC – Camarines Sur • Restaurant and Fast-food ITC – Masbate
• Contractors ITC – Catanduanes • Retail/Service Municipal ITCs – Milagros, Masbate;
• Education ITCs – Camarines Norte, Albay, Camarines Cataingan, Masbate
Sur, Catanduanes, Sorsogon, Masbate • Service and Repair ITC – Virac
• Fisher Folks and Fishpond Operators ITC • Tourism ITC – Sorsogon
– Catanduanes
Region VII (Central Visayas)

• Bus Transport ITC • Ship Building and Ship Repair Construction
• Business Process Management ITC ITC
• Construction ITC • Manufacturing ITC
• Labor Tripartite Council in Education • Cab District Tripartite Council
• Hospital ITC • URC-URSUMCO District Tripartite Council
• Hotels, Resorts, Restaurants and Tourism ITC • URC-TOLONG District Tripartite Council
• Maritime ITC • District BOMEDCO Tripartite Council
Region VIII (Eastern Visayas)

• Academe ITC • Manufacturing ITC
• Agriculture ITC • Power ITC
• Bus Transport ITC • Sugar District Tripartite Council
• Construction ITC
• Hotel, Restaurant and Tourism ITCs –
Northern Leyte, Southern Leyte, Biliran,
Samar, Eastern Samar, Northern Samar
Region XIII (CARAGA)

• Eco-Tourism ITCs • Plantation ITC
• Education ITC • Security, General and Other Services ITC
• Land Transportation ITC • Wholesale and Retail Services ITC
• Maritime ITC • Wood-based ITC
• Mining ITC
Region X (Northen Mindanao)

• Academe ITC – Bukidnon, Lanao del Norte • Micro, Small and Medium Enterprise ITC
• Bakery ITC – Camiguin
• Banana ITC – Bukidnon • Hotel and Restaurant ITCs – Misamis
• BPO ITC – Western Misamis Oriental Oriental West, Lanao del Norte
• Bus Transport ITC – East Misamis Oriental • Pineapple ITC – Bukidnon
• Construction ITCs – Bukidnon, Lanao del • Resorts and Hotels ITC – Camiguin
Norte • Sugar ITC – Bukidnon
• Coconut ITC – Misamis Occidental • Tobacco ITC – East Misamis Oriental
• Maritime ITC – Misamis Oriental West
Region XII (Soccsksargen)

• Academe ITC • Tourism ITC – Lake Sebu
• Construction ITC • Tourism ITC (merge of Hotel and
• Fishing and Allied Services ITC Restaurant ITCs)
• Manufacturing ITC • Wholesale and Retail ITC
• Overseas Employment ITC
• Plantation ITC (merge of Abaca, Pineapple,
Banana and Rubber ITCs)
29
DOLE ISSUANCES
The NTIPC processed and endorsed 26 policies and guidelines which were issued by DOLE.
DO 114-A-16. Amending DO No. 114-11, Amended Rules and Regulations Implementing RA No. 6982,
To Increase the Amount of Maternity and Death The amount of Maternity and Death Benefits
Benefits Under the Social Amelioration Program in increased, from P2,000.00 to P5,000.00 and from
the Sugar Industry P7,000.00 to P10,000, respectively.
DO 131-B-16. Revised Rules on Labor Laws Compliance System

This Rules incorporates compliance-enabling standards; and, ensure continuity and sustainability
approach in the regulatory framework to secure of compliance at the workplaces by inculcating a
a higher level of compliance with general labor culture of voluntary compliance.
standards and occupational safety and health
DO 137-A-16. Amendment of Department Order No. 137-14, Guidelines in the Implementation of

the DOLE Integrated Livelihood and Emergency Employment Program (DILEEP)
This policy provides that Personal Protective fall under hazardous work as defined in Rule 1013 of
Equipment (PPE), except T-shirt and hat, shall the Occupational Safety and Health Standards s 1989.
no longer be required and procured for TUPAD
implementation provided that work programs do not
DO 137-B-16. Amendment of DO No. 137-14, Guidelines in the Implementation of the Department

of Labor and Employment Integrated Livelihood and Emergency Employment Program (DILEEP)
This policy amends DO 137-14 on the beneficiaries may also be extended to the following groups of
of DILEEP as follows: self-employed workers who are disadvantaged workers with corresponding fund
unable to earn sufficient income, marginalized and allocation of at least 1% of regional DILEEP funds for
landless farmers, unpaid family workers, parents of each sector to ensure access to the program funds:
child laborers, low-wage and seasonal workers, and Persons with Disabilities (PWDs), senior citizens,
workers displaced or to be displaced as a result of distressed returning OFWs, Indigenous People (IPs),
natural and man-made disasters. The program Rebel Returnees, and victims of armed conflict.

30
DO 147-16. Amending the Implementing Rules and Regulations of Book VI of the Labor Code of
the Philippines, as Amended
This amends the Rules governing the application relationship exists. It shall also apply to all parties of
of the just and authorized causes of termination of legitimate contracting/subcontracting arrangements
employment. This Rules shall apply to all partiers with existing employer-employee relationships.
of work arrangements where employer-employee
DO 148-16. Implementing Guidelines of JobStart Philippines Program under the Employment

Facilitation Program
This DO is issued for the implementation of the from the Government of Canada and technical
JobStart Philippines Program. It specifically provides assistance from the Asian Development Bank (ADB).
the procedural guide for DOLE implementers. The The program seeks to assist young Filipinos start their
JobStart Philippines Program is an employment careers and find meaningful paid employment.
facilitation initiative of the DOLE with funding support
DO 149-16. Guidelines in Assessing and Determining Hazardous Work in the Employment of

Persons Below 18 Years of Age
This DO shall be used by the Labor Laws Compliance occupational safety and health standards, and laws
Officers of the DOLE in monitoring and assessing related to child labor.
compliance of establishments with labor standards,
DO 150-16. Revised Guidelines Governing the Employment and Working Conditions of Security
Guards and other Private Security Personnel in the Private Security Industry
This DO seeks to ensure compliance with mandated private security, detective, investigative agencies or
employment benefits and working conditions for operators, their principals or clients, and all companies
security guards and other private security personnel employing security guards and other private security
in the private security industry. It applies to all personnel.
31
DO 151-16. Implementing Rules and Regulations of RA No. 10396, or “An Act Strengthening
Conciliation-Mediation as a Voluntary Mode of Dispute Settlement for All Labor Cases,
Amending for This Purpose Article 228 of Presidentialagencies shall: 1) provide a speedy, impartial,
Decree No. 442, As Amended, Otherwise Known as inexpensive and accessible settlement of labor
the Labor Code of the Philippines issues arising from employer-employee relations;
2) promote the use of conciliation-mediation in
This DO shall be known as the Single Entry Approach the settlement of all labor cases; and 3) strengthen
Implementing Rules and Regulations or SEnA IRR. cooperation and coordination between and among
Accordingly, DOLE, its regional offices and attached DOLE agencies involved in dispute settlement.
DO 152-16. Guidelines in the Implementation of K to 12 DOLE Adjustment Measures Program

(K to 12 DOLE AMP)
This DO seeks to ensure that the K to 12 DOLE AMP tenure and position, caused by the implementation of
contributes to easing the situation of displaced Higher K to 12 Program.
Educational Institution (HEI) personnel, regardless of
DO 153-16. Implementing Rules and Regulations (IRR) of RA No. 10706 otherwise known as the
“Seafarers Protection Act”
This DO reaffirms the policy of the State to promote service by exploiting the compensation system, the
and protect every Filipino desiring to work overseas seafarers have fallen prey to an unfair scheme where
by securing the best possible terms and conditions ambulance chasers charge exorbitant fees, with
of employment. As some unscrupulous individuals promise of huge monetary award. Towards this end,
have taken advantage of the plight of seafarers who such practice shall be unlawful.
met an accident, illness or death in the course of their
DO 154-16. Safety and Health Standards on the Use and Management of Asbestos in the Workplace
This DO covers all activities which expose the workers containing products. The employer shall ensure the
to asbestos in the workplace. These shall also apply development and implementation of an Asbestos
to asbestos-related activities, such as construction, Safety and Health Program (ASHP) for the workers.
manufacturing, dismantling disposal and other
industrial activities that have asbestos or asbestos-

32
DO 155-16. Rules and Regulations Governing the Employment and Working Conditions of Collectors
in the Debt Collection Industry
This DO ensures the protection and welfare of accounts of clients through negotiations by telephone
collectors and similar personnel engaged in purely and/or personal/field visits. It applies to all debt
collection services on delinquent and/or past due collection entities or agencies.
DO 156-16. Rules and Regulations governing the Working and Living Conditions of Fishers on board
Fishing Vessels engaged in Commercial Fishing Operation
This DO regulates the relations between workers and form union and organize for collective bargaining and/
employers recognizing the right of labor to its just or for their mutual aid and protection; and ensure that
share in the fruits of production and the rights of fishing vessels are sea-worthy and compliant with
enterprise to reasonable returns on investment and the standards of safety of life at sea, safe manning
to expansion and growth; guarantee and respect the requirements and occupational safety and health
free exercise of the commercial fishing workers to standards under applicable laws and regulations.
DO 157-16. Implementing Rules and Regulations (IRR) of RA 8759, otherwise known as the PESO
Act of 1999, as amended by RA No. 10691
This DO states that the State shall promote (NEFSN), as well as strengthen and expand the
full employment and equality of employment existing employment facilitation service machinery
opportunities for all. It shall institutionalize the of the government through the Public Employment
National Employment Facilitation Service Network Service Office (PESO).
DO 158-16. Guidelines Implementing the Educational Assistance Program (EDAP) for Sugar Workers
and their Dependents under 9% Socio-Economic Program Related Fund of Social Amelioration
Program
This DO prescribes policies on the equitable provision Master Plan in sugarcane industry; establish assistance
of educational assistance and support for college, standards to improve educational and training
technical-vocational and skills training courses and outcomes; and rationalize the amount of education
other necessary capability-building assistance in assistance among implementing organizations for the
support of the Human Resource Development (HRD) benefit of sugar workers and their dependents.
33
DO 159-16. Guidelines for the Employment of Migratory Sugarcane Workers (MSWs)

This DO integrates relevant provisions of DO-7, 7A, by the constitution and other applicable laws, rules
7-B (series of 1976), DO 18-A (series of 2011), and and regulations; and provides protection during
DO 141-14 (series of 2014) in the employment of employment both to the employer and workers.
MSWs; ensures the rights of MSWs as mandated
DO 160-16. Guidelines on the Accreditation of Consulting Organizations to Provide Work

Environment Measurement (WEM) Services
This DO shall apply to organizations which conduct (BWC), shall provide policy guidelines and evaluate
or provide WEM services to establishments. The the competence and integrity of applicants for
Occupational Safety and Health Center (OSHC), in accreditation as WEM providers.
consultation with the Bureau of Working Conditions
DO 161-16. Guidelines on the Implementation of the Socio-Economic Projects Under the Social
Amelioration and Welfare Program for Workers in the Bio-Fuel Industry, Utilizing Coconut as
Feedstock
This DO prescribe clear policies, standards and and evaluation of socio-economic projects under the
transparent procedures on eligibility and qualification Social Amelioration and Welfare Program (SAWP)
of proponent, beneficiaries, proposal review,
approval, fund release, implementation, monitoring
DO 162-16. Suspending Registration of New Applicants as Contractors or Sub-Contractors Under

Department Order No. 18-A
DO 163-16. Granting Exemption from the Provision of Personal Protective Equipment (PPEs)
and Micro-Insurance as part of the package of assistance under TUPAD program to the worker-
beneficiaries affected by super typhoon Lawin
DO 164-16. Renaming back of Labor Communications Office to Information and Publication Service
DO 165-16. Implementing Guidelines on the New PhilJobNet Platform and PESO Employment
Information System
This DO aim to effectively implement the new roles and responsibilities of the Bureau of Local
PhilJobnet platform and PESO Employment Employment (BLE), DOLE Regional and Field Offices,
Information System (PEIS) through the provision of Public Employment Service Offices (PESOs), clients
policy standards and procedures and to define the and stakeholders.

34
DO 166-16. Guidelines on the Utilization of P4,504,500.00 for the Emergency Employment Project
for the Sugar Workers affected by Super Typhoon “Lawin”
This DO is for the utilization of P4,504,500.00 from affected by super typhoon “Lawin” in Piat, Cagayan.
the DOLE Socio-Economic Projects Fund (SEPF) for the
emergency employment project for the sugar workers
DO 167-16. Implementing Rules and Regulations of RA 10757 entitled An Act Reducing the
Retirement Age of Surface Mine Workers from Sixty (60) to Fifty (50) Years, Amending for the
Purpose Article 302 Of Presidential Decree No. 442, as amended, otherwise known as the Labor
Code of the Philippines
MC 01-16. Relaxation o f K to 12 DOLE AMP Documentary Requirements

35 AGENDA 7
STREAMLINE BUSINESS PROCESSES

AND MAKE FRONTLINE SERVICES
RESPONSIVE TO THE PEOPLE’S NEEDS
Established 16 One-Stop (Legazpi), Region 6 (Iloilo City), Region 7 (Cebu
City), Negros Island Region (Bacolod), Region 8
Service Center for OFWs (Tacloban), Region 9 (Zamboanga City), Region
10 (Cagayan De Oro City), Region 12 (Koronadal
An increasing number of overseas Filipino workers City), and CARAGA (Butuan City) provide the
continue to benefit from One-Stop Service following services: passport and consular
Centers for OFWs (OSSCOs). The first OSSCO was services; documentation for Balik-Manggagawa;
launched on August 15, 2016 at the POEA main processing of OWWA membership/renewal as
office in Mandaluyong City. The Center brought well as application for educational, training and
together 16 government agencies in one location welfare assistance; training and scholarship
and made frontline services accessible to Filipinos assistance including competency assessment;
who are currently working or planning to work issuance and renewal of professional license
overseas. The aim is to reduce transportation ID; issuance/revalidation of Seaman’s Book;
expenses of OFWs and shorten the processing processing/updating of membership to Pag-IBIG,
time of their documents. SSS and PhilHealth including loans, claims and
contribution payments; processing and issuance
The OSSCOs in the following areas: NCR (POEA of certificates (birth, marriage, death, CENOMAR),
office), CAR (Baguio City), Region 1 (La Union), NBI clearance, TIN, departure clearance and
Region 2 (Tuguegarao), Region 3 (Clark), Region certification, and authentication and verification
4A (Calamba), Region 4B (Palawan), Region 5 of school documents.
IN THE SERVICE OF THE

OFWS. DOLE, through
the POEA OSSCO,
brings the government
services closer to
OFWs.

36
244,626 CLIENTS SERVED

PARTICIPATING AGENCIES UNDER OSSCO One-Stop Service Centers for OFWs
BI NCR
BUREAU OF IMMIGRATION POEA OFFICE
BIR CAR
BUREAU OF INTERNAL REVENUE BAGUIO CITY
CHED RO1
COMMISSION ON HIGHER EDUCATION LA UNION
DFA RO2
DEPARTMENT OF FOREIGN AFFAIRS TUGUEGARAO
HDMF-P AG -IBIG RO3

HOME DEVELOPMENT MUTUAL FUND CLARK
MARINA RO4A
MARITIME INDUSTRY AUTHORITY CALAMBA
NBI RO4B
NATIONAL BUREAU OF INVESTIGATION PALAWAN
OW WA RO5
OVERSEAS WORKERS WELFARE ADMINISTRATION LEGAZPI
P HIL H EALTH RO6

PHILIPPINE HEALTH INSURANCE CORPORATION ILOILO CITY
PNP RO7
PHILIPPINE NATIONAL POLICE CEBU CITY
POEA NEGROS ISLAND REGION

PHILIPPINE OVERSEAS EMPLOYMENT ADMINISTRATION BACOLOD
PRC RO8
PROFESSIONAL REGULATION COMMISSION TACLOBAN
PSA RO9
PHILIPPINE STATISTICS AUTHORITY ZAMBOANGA CITY
SSS RO10
SOCIAL SECURITY SYSTEM CAGAYAN DE ORO CITY
TIEZA RO12
TOURISM INFRASTRUCTURE AND ENTERPRISE ZONE AUTHORITY KORONADAL CITY
TESDA CARAGA
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY BUTUAN CITY
37
Established a 24/7 DOLE Hotline Call Center Services
On September 5, 2016, DOLE officially opened its

24/7 Hotline 1349 as its contribution to ensure
prompt and efficient government services to the
Filipino workers. The 24/7 Hotline provides for
a stronger client feedback as well as improved
response to labor and employment-related
inquiries.
Other concerns handled by the Hotline

Assistance Officers include complaints on illegal
recruitment, child labor, “endo” and other forms
of illegitimate contractualization, violations of
other general labor and occupational safety and
health standards, and employment facilitation
services for local and overseas employment.
The Call Center or 1349 Hotline is equipped with

necessary facilities and is manned by 10 Hotline
Assistance Officers per shift who are required to
provide the caller with the necessary information
and refer the client to the appropriate agency if
the request is not available. It operates on three
shifts per day (6 a.m. to 2 p.m.; 2 p.m. to 10 p.m.;
DOLE HOTLINE - Secretary Silvestre H. Bello III leads the
and 10 p.m. to 6 a.m.). inaugural opening of the DOLE Hotline 1349 24/7 call
Center.
1349 DOLE HOTLINE

RECEIVED CALLS AND QUERIES
SEPTEMBER - DECEMBER 2016
??
?
26,877RECEIVEDCALLS 54,029QUERIES
38
Top
10
COMMON QUERIES
IN 2016
01 02
night shift differential rules and
computation computation on the
13th month pay
03 04
registration of matters related to
establishment collective bargaining
under Rule 1020 agreement, grievance
machinery and labor-
management committee
05 06
availment of social termination/
security benefits separation pay
under SSS, PhilHealth,
ECC and Pag-IBIG
07 08
conciliation- certificate of no
mediation assistance pending case from
NLRC and regional
offices
09 10
occupational safety minimum wage
and health
39
Streamlined frontline services and reduced process cycle time within 72 hours for
DOLE transactions
In support of the President’s directive to cut red To sustain this effort, DOLE ensures that the
tape and complete government transactions checklist of requirements and required forms
within 72 hours, DOLE streamlined its key are available online and can be downloaded
frontline services across all its agencies and from the agency website, the hotline service is
reduced process cycle time by 25 to 70 percent. available 24/7, the online systems and processes
Transactions can now be completed within are enhanced, and the enrolled processes are
six to 72 hours, a marked improvement from continuously reviewed and improved.
the previous five days to two weeks process or
response time.
The streamlining of the Department’s key

frontline services is part of the overall effort
to hasten delivery of services to the public at
the least possible cost while ensuring ease in
transacting business and providing quality service
at all times.
1.916 million or 69
percent of clients served
in less than 24 hours.
72 HOURS
P O L I C Y
69%
2.776 MILLION
clients served
August - December 2016
24

40
KEY SERVICES
COVERED BY
72 HOURS POLICY
DOLE REGIONAL OFFICES ATTACHED AGENCIES
| registration of workers’ association | hiring and placement of government-

hired workers
| registration of union/independent
union | registration/accreditation of
principals/employers
| registration of collective bargaining
agreement | issuance of job fair authority
| issuance of working child permit | membership registration process

(Balik-Manggagawa)
| issuance of no pending case certificate
| membership verification process
| accreditation of occupational safety
and health practitioner | repatriation and post-repatriation
assistance
| issuance of alien employment permit
| Skills for Employment Program
| issuance of private employment
agency license | seafarers upgrading program process
| issuance of permit to conduct job fair | issuance of board certificate
| issuance of authority to recruit outside | processing of petitions for change in

registered business address status
| approval of construction safety and | registration of new passers and

health program issuance of PRC identification card
| processing and issuance of duplicate

certificate of registration
41
FINANCIAL
REPORT

42
43

44
45

46
47

48
49 DIRECTORY OF OFFICIALS

SECRETARY
DEPARTMENT OF LABOR AND EMPLOYMENT
526-6976 / 527-5523 336-8182
527-3000 secshb3@dole.gov.ph
local: 701, 703 to 707 osec@dole.gov.ph
UNDERSECRETARIES
CIRIACO A. LAGUNZAD III

Undersecretary
Workers Welfare and Protection, Human
Resource and Internal Audit Services
527-3000 local: 729-731
527-5947; 301-0183 DOMINADOR R. SAY
Undersecretary
iaccluster@yahoo.com Employment and Policy Support
527-3000 local: 710, 715

useceps@dole.gov.ph
JOEL B. MAGLUNSOD
Undersecretary
Labor Relations, Special Concerns and
Financial Services
527-3000 local: 708, 718
527-5498
useclr@dole.gov.ph
CLARO A. ARELLANO
Undersecretary
Legal, Legislative and International Affairs
527-3000 local: 726

arellanoca@dole.gov.ph
BERNARD P. OLALIA
Undersecretary
Human Capital Development and
Regional Operations
527-3000 local: 313, 444
309-6604
usec_legal.ddlo@yahoo.com

50
ASSISTANT SECRETARIES
MARIA GLORIA A. TANGO JOJI V. ARAGON

Assistant Secretary Assistant Secretary
Labor Relations, Special Concerns Legal, Legislative and International Affairs
and Financial Services
301-0313
527-3559
527-3000 local: 713, 725
527-3000 local: 720-722 527-3566
527-3515 asecjoji@gmail.com
glotango@dole.gov.ph
asec_wwspia@yahoo.com.ph
ALEX V. AVILA AMUERFINA R. REYES

Assistant Secretary Assistant Secretary
Employment and Policy Support Workers Welfare and Protection, Human
Resource and Internal Audit Services
527-3526
527-3000 local: 537
527-3000 local: 724, 727
527-5947; 301-0183
527-2130
asecworkerswelfare@gmail.com
ppsdole@yahoo.com
MARIANO R. ALQUIZA FEDERICO V ABUAN, JR.

Assistant Secretary for General Services Assistant Secretary
Human Capital Development and
527-3000 local: 723 Regional Operations
mariano_alquiza@yahoo.com
asecmarianoalquiza@yahoo.com
527-3000 local: 271
abuanfv@dole.gov.ph
51
BUREAUS
DOMINIQUE R. TUTAY BENJO SANTOS M. BENAVIDEZ

Director, Bureau of Local Employment (BLE) Director, Bureau of Labor Relations (BLR)
6th Floor First Intramuros BF Condominium Corporation 6th Floor, First Intramuros BF Condominium Corporation
Solana St. corner Andres Soriano Ave. (Aduana St.) Solana St. corner Andres Soriano Ave. (Aduana St.)
Intramuros, Manila Intramuros, Manila
528-0087 527-2551
527-2421 527-2459
od_ble@yahoo.com blr_od@yahoo.com
http://ble.dole.gov.ph http://blr.dole.gov.ph
MA. TERESITA S. CUCUECO MA. KARINA PERIDA-TRAYVILLA

Director, Bureau of Working Conditions (BWC) Director, Bureau of Workers with Special Concerns (BWSC)
3rd Floor, DOLE Bldg., Intramuros, Manila 3rd Floor, DOLE Bldg., Intramuros, Manila
527-3000 local: 308 404-3336
527-1749 527-5858
dole.bwc@gmail.com dole.bwc@gmail.com
http://bwc.dole.gov.ph http://bwc.dole.gov.ph
ALICE Q. VISPERAS ROEL B. MARTIN

OIC-Director, International Labor Affairs Bureau (ILAB) OIC-Director, National Reintegration Center for OFWs (NRCO)
2nd Floor, DOLE Bldg., Intramuros, Manila Ground Flr., Blas F. Ople Development Center
527-3000 local: 102-103 Col. Solana and Victoria St, Intramuros, Manila
310-7190 526-2392
dole.ilab@ymail.com 527-6184/526-2633
http://ilab.dole.gov.ph nrcoreintegration@gmail.com
http://nrco.dole.gov.ph
SERVICES
EVANGELINE Q. QUINOY WARREN M. MICLAT

OIC-Director, Administrative Service (AS) Director, Financial and Management Service (FMS)
2nd Floor, DOLE Bldg., Intramuros, Manila 4th Floor, DOLE Bldg., Intramuros, Manila
527-3000 local: 201,202 527-3000 local: 411,412
309-6605 fmsod.dole@yahoo.com
administrativeservice@gmail.com
VIOLETA N. MUÑOZ RAUL M. FRANCIA

Director, Human Resource Development Service (HRDS) Director, Information and Publication Service (IPS)
5th Floor, DOLE Bldg., Intramuros, Manila 3th Floor, DOLE Bldg., Intramuros, Manila
527-3000 local: 502 527-3000 local: 623-625
527-3568 527-3446
dolehrds.od@gmail.com laborcommunications@gmail.com
dole_lco@yahoo.com
NENITA O. GARCIA PHILLIP A. PAREDES

Director, Internal Audit Service (IAS) Director, Legal Service (LS)
4th Floor, DOLE Bldg., Intramuros, Manila 6th Floor, DOLE Bldg., Intramuros, Manila
527-3000 local: 455,732 527-3000 local: 610
ias_dole@yahoo.com 527-3564
dole.ls.od@gmail.com
ADELINE T. DE CASTRO
Director, Planning Service (PS)
6th Floor, DOLE Bldg., Intramuros, Manila
527-3000 local: 617
527-5807
ps@dole.gov.ph
52
REGIONAL OFFICES
HENRY JOHN S. JALBUENA EXEQUIEL RONIE A. GUZMAN

Regional Director, National Capital Region (NCR) OIC-Regional Director, Cordillera Administrative
DOLE-NCR Building, 967 Maligaya St., Malate, Manila Region (CAR)
402-6242 Cabinet Hill, Baguio City
400-6241 (074) 442-2447/442-0824
ncr@dole.gov.ph (074) 443-5339
http://ncr.dole.gov.ph/ dolecar88@yahoo.com
http://car.dole.gov.ph/
NATHANIEL V. LACAMBRA MANUEL C. ROLDAN

Regional Director, Regional Office No. 1 Regional Director, Regional Office No. 2
Arnel Building, Mabini St., Catbangen, San Fernando City Turingan Building, Campos St., Caritan Centro
La Union Tuguegarao City, Cagayan
(072) 700-2520 (078) 844-2728
(072) 607-8114 (078) 844-2728
dole_ro1@yahoo.com ro2@dole.gov.ph
http://ro1.dole.gov.ph/ http://ro2.dole.gov.ph/
ANA C. DIONE MA. ZENAIDA EUSEBIA A. CAMPITA

Regional Director, Regional Office No. 3 Regional Director, Regional Office No. 4A
Diosdado Macapagal Regional Government Center 3rd & 4th Floors Andenson Building II
Barangay Maimpis, City of San Fernando, Pampanga Parian Calamba City, Laguna
(045) 861-4383 (049) 545-7360
(045) 455-1613 (049) 545-7357
dolero3@gmail.com ro4a@dole.gov.ph
http://ro3.dole.gov.ph/ dole4a_observe@yahoo.com
http://calabarzon.dole.gov.ph
ALVIN M. VILLAMOR EXEQUIEL R. SARCAUGA

Regional Director, Regional Office No. 4B Regional Director, Regional Office No. 5
3rd Floor, Confil Building, Roxas Drive corner Sampaguita St. Doña Aurora St., Old Albay, Legaspi City
Lumangbayan, Calapan City, Oriental Mindoro (052) 480-3058
(043) 288-2080 (052) 480-3058
doleregion4b@yahoo.com ro5dole@yahoo.com
http://mimaropa.dole.gov.ph http://ro5.dole.gov.ph
53
REGIONAL OFFICES
JOHNSON G. CAÑETE CYRIL L. TICAO
Regional Director, Regional Office No. 6 OIC-Regional Director, Regional Office No. 7
Swan Rose Building, Commission Civil St., Jaro, Iloilo City 3rd and 4th Flr. DOLE-RO7 Building General Maxilom Avenue
(033) 320-8026/509-0400 Corner Gorordo Avenue, Cebu City
0917-327-6515 (DOLE I-txt) (032) 266-9722/266-2792
doleregion6@yahoo.com (032) 416-6167
http://ro6.dole.gov.ph dole_centralvisayas@yahoo.com
doleregion7@yahoo.com
http://ro7.dole.gov.ph
JOEL M. GONZALES OFELIA B. DOMINGO

OIC-Regional Director, Regional Office No. 8 Regional Director, Regional Office No. 9
DOLE Compound,Trece Martires St., Tacloban City 3rd Flr. QNS Bldg., Vet. Ave. Ext. Tumaga Rd., Zamboanga City
(053) 832-0697 (062)-991-2673
0917-622-5039 (062)-991-2673
doletacloban@yahoo.com dole9record@yahoo.com
http://ro8.dole.gov.ph http://ro9.dole.gov.ph
JOFFREY M. SUYAO RAYMUNDO G. AGRAVANTE

Regional Director, Regional Office No. 10 Regional Director, Regional Office No. 11
Monte Carlo Building, RER Phase I Kauswagan 4th Floor Davao Ching Printers Bldg.
National Highway, Cagayan De Oro City Corner Dacudao Ave. and Lakandula St. Agdao, Davao City
(088) 857-2218 (082) 226-4289
(08822) 727-682 (082) 226-2671
(088) 857-1930 dole11davao@yahoo.com
dole10_imsd@yahoo.com http://ro11.dole.gov.ph
http://ro10.dole.gov.ph
SISINIO B. CANO CHONA M. MANTILLA

Regional Director, Regional Office No. 12 Regional Director, CARAGA
102 Acepal Building, Mabini Extension, Koronadal City Nimfa Tiu Building III, J. P. Rosales Avenue, Butuan City
(083) 228-2190 (085) 342-9503
(083) 520-0125 (085) 225-3229
dole12.ro@gmail.com dolecaraga13@gmail.com
http://ro12.dole.gov.ph http://caraga.dole.gov.ph

54
ATTACHED AGENCIES
STELLA ZIPAGAN-BANAWIS AHMMA CHARISMA L. SATUMBA

Executive Director, Employees Compensation OIC-Executive Director, Institute for Labor Studies (ILS)
Commission (ECC) 5th Floor, Gen. Luna Wing, DOLE Bldg.
4th-5th Floors, ECC Building 385 Sen. Gil J. Puyat Ave. Intramuros, Manila
Makati City 527-3456/527-3511
899-4251 local: 208 527-3448/527-3491
0917-001033 http://ilsdole.gov.ph
897-7597
szban@ymail.com, eccappeals@gmail.com
http://ecc.gov.ph
facebook.com/ecc.official
SHIRLEY M. PASCUAL GERARDO C. NOGRALES

Executive Director, National Conciliation and Mediation Chairman, National Labor Relations Commission (NLRC)
Board (NCMB) PPSTA Bldg., No. 5 Banawe cor. P. Florentino Sts.
4th-6th Floors, Arcadia Bldg., 860 Quezon Avenue Quezon City
Quezon City 711-1554
332-4176/332-2689 http://nlrc.dole.gov.ph
332-4175
ncmbco@yahoo.com
http://ncmb.ph
ROMULO V. BERNARDES CRISELDA R. SY

Executive Director, National Maritime Polytechnic (NMP) Executive Director, National Wages and Productivity
Cabalawan, Tacloban City Commission (NWPC)
(053) 321-3356/3353/9920/325-5160 2nd-3rd Floors, Dy International Bldg. Gen. Malvar cor.
info@nmp.gov.ph San Marcelino Sts., Malate, Manila
http://www.nmp.gov.ph 527-5520/527-5141
ipd.nwpc@gmail.com
nwpc.dole.gov.ph
NOEL C. BINAG HANS LEO J. CACDAC

Executive Director, Occupational Safety and Health Administrator, Overseas Workers Welfare Administration
Center (OSHC) (OWWA)
3rd and 4th Flr. DOLE-RO7 Building North Avenue cor. OWWA Center, 7th corner F.B Harrison St. Pasay City
Aghan Road, Diliman, Quezon City 891-7601
928-6727/928-6690 5402/5403/5418
oshcenter@oshc.dole.gov.ph 551-6651/ 833-0187
http://www.oshc.dole.gov.ph easoa4@gmail.com
http://www.owwa.gov.ph
UNDERSECRETARY BERNARD P. OLALIA TEOFILO S. PILANDO, JR.

OIC-Administrator, Philippine Overseas Employment Chairperson, Professional Regulation Commission (PRC)
Administration (POEA) P. Paredes St. cor. Morayta St., Sampaloc, Manila
EDSA corner Ortigas Avenue, Mandaluyong City 734-0383
722-1159/722-1163/724-3665 735-4476
724-3724 prc_chairperson@yahoo.com
www.poea.dole.gov.ph http://prc.gov.ph
55
PHILIPPINE OVERSEAS LABOR OFFICES

[ ASIA ]
RODOLFO M. SABULAO MELISSA C. MENDIZABAL
Labor Attaché II, POLO Australia Labor Attaché I, POLO Brunei
Philippine Embassy No. 1 Moonah Place, Yarralumla Philippine Embassy Simpang 336, Diplomatic Enclave
ACT 2600, Australia JalanKebangsaan, Bandar Seri Begawan,
(+612) 6273 8882 Brunei Darussalam BA1210
(+61) 420 689 520 (6732) 237-052 / 236-981
(+61) 420 689 520/410 001 790 (After office hours) 874-1972 / 883-0933 (Hotline)
poloaustralia@yahoo.com.au (6732) 236-980
JALILO O. DELA TORRE MARY ROSE C. ESCALADA

Labor Attaché II, POLO Hong Kong Labor Attaché II, POLO Tokyo
Philippine Consulate General 1101 & 1601 Tower 1 Philippine Embassy 1-15-5 Roppongi Minato-Ku
Admiralty Center, 18 Harcourt Road, Hongkong Tokyo, Japan
(+852) 6345-9324 (OWWA Hotline) (+813) 5562-1574/1600;1573
5529-1880 (Labor Hotline) (813) 5545-3447
9155-4023 (Consular Hotline) polotky@inter.net
polo.hongkong@yahoo.com laboroffice@polotokyo.com
LUZ L. TALENTO ELIZABETH MARIE R. ESTRADA

Labor Attaché II, POLO Korea Labor Attaché II, POLO Kuala Lumpur
Philippine Embassy No. 5-1 Itaewon-dong Philippine Embassy No. 1 Changkat Kia Peng, 50450 Kuala
Yongsan-gu, Seoul Lumpur, Malaysia 50450
(822) 3785-3634 / 35 (+603) 569-2272 / 14863087
(822) 3785-3624 polo_kualalumpur@yahoo.com
VIVIAN F. TORNEA LAMBERTO C. PASTRANA

Labor Attaché II, POLO Macau Labor Attaché I, POLO Singapore
Philippine Consulate General Unit 1407 14th Floor AIA Tower Philippine Embassy 20 Nassim Road, Singapore 258395
251-A 301 Avenida Commercial de Macau , Macau SAR 9247-3171 POLO Hotline
(853) 668-725-09 (+65) 87002716 / 96438160/91649997
polomacau@yahoo.com (+65) 9715 9293 (OWWA Hotline)
polosingapore@yahoo.com
polosingapore2@yahoo.com.sg
RUSTICO SM. DELA FUENTE FIDEL A. MACAUYAG

Labor Attaché II, POLO Kaohsiung, Taiwan Labor Attaché II, POLO Taichung, Taiwan
MECO Labor Center 9F-2, No. 80, Grand 50 Tower, Mintzu MECO Labor Center Cathay Insurance Chung Gang
First Road, San Min District, Kaohsiung City, Taiwan Building, 4/F, Suite 2A, No. 239 Min Quan Road West
(+8667)988 976 596 District Taichung City 40341, Taiwan
owwa_polokhh@yahoo.com (+88642) 966537732/903511605/905708887
polotaichung@yahoo.com
CESAR L. CHAVEZ
Labor Attaché II, POLO Taipei, Taiwan
MECO Labor Center 10F, 309Song Jiang Road, Zhong
Shan District, Taipei City 10483, Taiwan
(+8862) 932218057/978529408/903535773
mecolabor.taipei@yahoo.com

56

[ MIDDLE EAST ]
OPHELIA N. ALMENARIO VICENTE M. CABE
Labor Attaché II, POLO Abu Dhabi Labor Attaché II, POLO Bahrain
Philippine Embassy Villa No. 32, Al Dhafra St., Corner 8th Philippine Embassy Villa 939 Road 3220, Blk 332, Mahooz
Street, Mushriff Area, Abu Dhabi, UAE P.O Box 3215 Area, PO Box 22681, Kingdom of Bahrain 1299
(+9715) 564805255/564427034/507774375/ (+973)177-40139/39155938/38071862
561504363/568798063/561044321 polobahrain@yahoo.com
polo1@eim.ae
polo1@emirates.net.ae
FELICITAS Q. BAY RODOLFO G. GABASAN

Labor Attaché II, POLO Dubai Labor Attaché I, POLO Israel
Philippine Overseas Labor Office Villa No. 2 Beirut Street Philippine Embassy 18 RehovBnei Dan 66260, Tel-Aviv
No. 35-A Al Qusais 3 P.O. Box 4960 Dubai UAE Israel
(9714) 220-7011 (9723) 544-4531/601-0517/601-0521
(9723) 544-4580/602-2496
polois_2012@yahoo.com
MA. CELESTE M. VALDERRAMA ALEJANDRO A. PADAEN

Labor Attaché II, POLO Jordan Labor Attaché II, POLO Kuwait
Philippine Overseas Labor Office No.6, Al Thiyabat Street Philippine Embassy Block 6 Villa 152, Nouman Bin Basher
TLA Al-Ali, Amman, Jordan Street, Faiha, State of Kuwait 1002
(+9626) 593 0464 (965) 988-17678
labattjordan@yahoo.com polokuwait2013@gmail.com
VIOLETA D. ILLESCAS HABIB MALIK

Labor Attaché II, POLO Lebanon Officer-inCharge, POLO Libya
Philippine Embassy 2nd Floor W Building, Mar Geries Philippine Embassy Gargaresh Road, Km. 7, Hay Andalous
Street, Hadath, Baabda, Lebanon 1003 Tripoli, Libya
(+961) 71178241 (+21821) 925370461/922026859
pololebanon@yahoo.com owwatripolo@yahoo.com
PONCIANO M. LIGUTOM DAVID DES T. DICANG

Labor Attaché II, POLO Oman Labor Attaché II, POLO Qatar
Philippine Embassy P.O. Box 420 Building 1045, Way 3015 Philippine Embassy Corner Al Furat St and Al Quosoun St
Kharijiah St. Shatti Al Qurum, Muscat, Sultanate of Oman 115 Zone 66, Onaiza Area, Dafna, West Bay, Doha, State of
(+96824) 9355 7931 (POLO Hotline) Qatar PO Box 24900
(+96824) 94638652/95196826 (974) 50119548 POLO Hotline for HSW
(+96824) 9699 0583/ 9698 1253 (974) 66214674 POLO Hotline for Company Workers
(+96824) 9279 1634/ 9463 3994 dohape.laborattache@gmail.com
(+96824) 9911 9257/ 9585 0856
polomuscat@gmail.com
NASSER B. MUNDER NASSER S. MUSTAFA

Labor Attaché II, POLO Alkhobar Labor Attaché II, POLO Riyadh
c/o POLO-Riyadh P.O. Box 94366, Riyadh 11693, Kingdom of Saudi Arabia
(9663) 894-1846 / 894-2890 (+9661) 55 169 9548/55 390 9045/53 391 3218/
01269742 (Hotline) 53 293 5260/53 258 8903/53 803 6674/
(9663) 899-5714 55 159 4690/57 042 8969/ 50 052 7824/
polo_alkhobar@yahoo.com 56 402 4995/ 54 568 2107/53 464 4320/ 53 538 1209
(+9661) 50 28500944 (Hotline)
poloriyadh2010@yahoo.com
OIC-Labor Attaché, POLO Jeddah

Philippine Consulate General Umm Al Qurah Street
Al Rehab District 3 P.O. Box 16254, Jeddah 21464
(+9662) 619-5223 / 676-3966
(+9662) 619-5223/667-0934
polo.jeddah321@gmail.com
57

[ AMERICAS & TRUST TERRITORIES ]
VIOLETA J. BUENAVENTURA CELESTE MARIE T. RAMOS
OIC-Labor Attaché, POLO Vancouver OIC-Labor Attaché, POLO Toronto
Philippine Consulate General - Philippine Overseas Labor Philippine Consulate General 160 Eglinton Avenue East
Office Suite 611, World Trade Center Office Complex Suite 200, Toronto, Ontario M4P3B5 Canada
999 Canada Place, Vancouver, BC, Canada V6C3E1 (+1416) 975-8252 POLO Landline
(+1604) 767 3354 (+1416) 647-9927656
polo.vancouver@yahoo.ca polotrt@bellnet.ca
SAUL T. DE VRIES
Labor Attaché II, POLO Washington
Philippine Embassy 1600 Massachusetts Ave., N.W.
Washington, D.C. 20036
(+1202) 467-9426 (POLO Hotline)
(+1202) 602 9283 / 812 3677/ 813 8261
(+1240) 780 1519
wdcpolousa@gmail.com
washington.dc.polo@gmail.com

[ EUROPE ]
HANEY LYNN G. SICLOT MARIA CORINA P. BUÑAG
Labor Attaché II, POLO Rome Labor Attaché II, POLO Milan
Philippine Embassy Via Delle Medaglie D’Oro, 112-114 Philippine Consulate General Via Stromboli 1, 20144
00136 Rome, Italy Milan, Italy
(+3906) 3885793174/3281127152 (+3902) 3929972551
polo_rome@yahoo.it (3902) 439-86538
polomilan@ymail.com
DELMER R. CRUZ REYDELUZ R. CONFERIDO

Labor Attaché II, POLO Geneva Labor Attaché II, POLO London
Philippine Mission to the United Nations 47 Avenue Blanc Philippine Embassy 6 Suffolk Street, London, SW1Y 4HG
1202 Geneva, Switzerland (4420) 7451-1-832
(004122) 738-7513 POLO Hotlin (4420) 7451-780
labor.pmg@gmail.com polo_london13@yahoo.co.uk
JOAN LOURDES D. LAVILLA ADAM A. MUSA

Labor Attaché II, POLO Madrid Labor Attaché II, POLO Greece
Philippine Overseas Labor Office Calle Alcala 149, 2B Philippine Embassy 158 Sevastoupoleus St., Ambelokipi
28009, Madrid, Spain Athens, Greece
(3491) 915 776 755 / 917 818 626 (+30210) 693-2730-605
(3491) 781-8625 693-748-7838/ 695-161-1669
polo2013.spain@gmail.com pologreece@yahoo.com
ADAM A. MUSA
Labor Attaché II, POLO Cyprus
Philippine Honorary Consul 36 Grivas Digenis Avenue
#4C, 1066 Nicosia , Cyprus
00357-9974-7064
(34) 603-521-660/602-467-234
polocyprus2016@yahoo.com

2016 Annual Report Technical Working Group
Chairperson | UNDERSECRETARY DOMINADOR R. SAY
Vice-Chairperson | ASSISTANT SECRETARY ALEX V. AVILA
Members | DIRECTOR ADELINE T. DE CASTRO, PS
OIC-DIRECTOR GERRY S. RUBIO, IPS
DIRECTOR WARREN M. MICLAT, FMS
DIRECTOR AHMMA CHARISMA LOBRIN-SATUMBA, BWSC
EXECUTIVE DIRECTOR STELLA ZIPAGAN-BANAWIS,ECC
DIRECTOR JOHNSON G. CAÑETE, NCR
DIRECTOR JESUS CRUZ JR., ILAB
DEPARTMENT OF LABOR AND EMPLOYMENT
www.dole.gov.ph
www.facebook.com/laborandemployment/
1349 (DOLE Hotline)

2016 Philippine Department of Labor and Employment Annual Report

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2016 Philippine Department of Labor and Employment Annual Report

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ABOUT

“Every Filipino worker

LETTER TO THE PRESIDENT

05 Enhance workers employability and competitiveness of micro, small and

13 Strengthen protection and security of Overseas Filipino Workers

21 Strengthen social protection for vulnerable workers

25 Ensure just, simplified, and expeditious resolution of all labor disputes

31 Streamline business processes and made frontline services responsive to

RODRIGO ROA DUTERTE

SILVESTRE H. BELLO III

To facilitate easier transactions with

Together with the industry, academe, and

T he past year saw the progress in

Responding to the need to end “endo,”

Complementing these key actions is a We will be relentless in doing our share

Moreover, we have pursued measures

SILVESTRE H. BELLO III

– SECRETARY SILVESTRE H. BELLO III

ENSURE COMPLIANCE TO LABOR LAWS

With the President’s directive to stop endo, 3,665 30,690

60,376 establishments were inspected by the DOLE covering

70% 85% 71% 86%

PLANT LEVEL CORRECTIONS

DOLE | ANNUAL REPORT 2016

Occupational Safety and Health Program

To further the aims of ensuring the safety and

Workers Organization Development Program

Scholarships were awarded to 97 union members

99 3,633 691 ₱ 6.909-M

Labor and Employment Education Services

50,107 144,181 227,719

Labor Relations, Continuing Labor Labor Education for

DOLE | ANNUAL REPORT 2016

LABOR SUMMIT. As part of its effort to get the widest

ADDRESSING WORKERS’ CONCERN. The Labor Summit,

ENHANCE WORKERS EMPLOYABILITY

229,674 43,385 3,398

DOLE | ANNUAL REPORT 2016

Special Program for the Employment of Students

• increase in age limit from 15-25 to 15-30 years old;

• increase in the number of maximum work days

Private sector participation in the program also PRIVATE SECTOR PARTICIPATION

Government Internship Program

• At least high school graduate (18-30 years old)

Pursuant to Republic Act 10869 (enacted on QUALIFIED BENEFICIARIES

DOLE | ANNUAL REPORT 2016

Maritime Training Program

Consistent with its mandate to upgrade the

Continuing Professional Development

Mutual Recognition Arrangement (MRA) and Mutual Recognition of Professional

Employment Facilitation Services

Public Employment Service Office

At the local level, the PESO provides employment INSTITUTIONALIZED PESOS

DOLE | ANNUAL REPORT 2016

The PhilJobNet, which is the government’s ESTABLISHMENTS REGISTERED

Stronger Convergence on Employment Creation and Generation under the Trabaho,

DOLE | ANNUAL REPORT 2016

EMPLOYMENT AND ENTREPRENEURSHIP

TRABAHO, NEGOSYO, KABUHAYAN. DOLE and DTI launched the Trabaho,

Enhancing Competitiveness of Micro, Small and Medium Enterprises (MSMEs)

STRENGTHEN PROTECTION AND

Anti-illegal Recruitment Program

DOLE | ANNUAL REPORT 2016

2.052 MILLION OFWS 501,005 OFWS