1.

Discuss the advantages and disadvantages of e-government using social networking

versus the traditional e-government portal.

The very purpose of e-government is to provide information to the citizens easily. It should
also provide a 2 way channel between the employees and the customers (citizens).
Information is critical for running a transparent government. With the advent of social
networking through sites like Facebook and twitter, e-government has had a boost since it is
an easy way to connect to people at once. Also Web2.0 is defined to use open data. So the
governments are posting data collected by them through these sites, which can be easily
accessed by the customers. The traditional e-government portals were made for the same
reason but they could only reach a smaller population of people. Only those actually
interested in this field would subscribe to the traditional e-government portals. This made it
difficult to inform people about an issue at once. This is the biggest advantage of using social
networking in e-government. On the other hand, traditional systems have the ability to reach
only the interested lot rather than providing information openly to the people.

2. Discuss the advantages and shortcomings of e-voting.

Advantages : Disabled voters can now easily vote through systems made specifically for them. It
also eliminates the possibility of overvote. Also there is no need to take care of physical
machines.

Shortcomings : These electronic systems like every other system have the vulnerability to be
hacked. Once hacked, it renders the whole process of voting as fake. Especially, people need to
be employed for proper encryption of data. If some malicious software attacks the system, it
might corrupt the system which can then wreak havoc on the collected data.

3. Discuss the advantages of e-learning in the corporate training environment.

Corporate managers are constantly looking for more cost-effective ways to deliver training to
their employees.

E-learning is less expensive than traditional classroom instruction. In addition, many expenses –
booking training facilities, travel costs for employees or trainers, plus employee time away from
the job – are greatly reduced.

It also provides the learners freedom to study at the time they want. The data of one person can
be compared with that of another person in such cases at a bigger scale easily. Free and open
source software helps in providing easy solutions to e-learning service.

Also people can collaborate with people from other corporations too. These systems also provide
mobility, since many of them can be installed in mobiles also.

Corporations can even ask for personalized learning tools which is easier these days.
 4. In what ways does KM support e-commerce?

Knowledge management (KM) is the collection of processes that govern the acquisition,
creation, dissemination, and utilization of knowledge. Organizations are beginning to attach huge
importance to customer knowledge as customer attitudes, their purchasing habits and their
becoming increasingly more knowledgeable is having a huge effect on the way the products and
services are being consumed.

The Internet facilitates the construction and sharing of knowledge amongst consumers, but
appears to strengthen barriers and boundaries between consumers and companies.

With the constant increase in the use of machine learning, these systems are being made more
robust and can accommodate more types of queries from the customers.

5. Compare and contrast B2E with G2E.

Government-to-employees (abbreviated G2E) is the online interactions through

instantaneouscommunication tools between government units and their employees. G2E is one
out of the four primarydelivery models of e-Government. It also gives employees the possibility
of accessing information inregard to compensation and benefit policies, training and learning
opportunities and civil rights laws. G2Eservices also include software for maintaining personnel
information and records of employees. G2E is an effective way to provide E-learning to the
employees, bring them together and to promote knowledge sharing among them.

One the other hand, Business-to-employee (B2E) electronic commerce uses an intrabusiness
network which allowscompanies to provide products and/or services to their employees.
Typically, companies use B2Enetworks to automate employee-related corporate processes.

Examples of B2E applications include :

· Online insurance policy management

· Corporate announcement dissemination

· Online supply requests

· Special employee offers

· Employee benefits reporting

Identify the bsenefits of G2C to citizens and to governments.

G2C helps the citizens to easily get connected to the government through various types of online
portals. People can easily go to the e-commerce sites to fill out forms of importance. For the
governments, By managing their customer (citizen) relationship, the business (government) can
provide the needed products and services fulfill the needs from customer (citizen). Government
to consumer markets provide numerous opportunities for consumers, both private and
commercial, to take advantage of the many government offerings available.

G2C business involves everything from grants and loans to copies of property transactions and
credit reports. Government contracts can be very lucrative and constitute a huge market for
government to consumer businesses. Consumer to government markets are built by consumers
looking for safe investments through bonds and other safe investment vehicles. In the
government to consumer marketplace, consumers are protected by regulations and agencies that
keep watch on the public safety.

13.Some say that B2G is simply B2B. Explain.

Business-to-business involves the relationships and commerce between different firms.
Because many of the same activities are similar to those performed by the government, it is
possible to consider the government as another business.

14.Compare and contrast B2E with G2E.

Many of the services that are provided by businesses to their employees are very similar to the
services that governments provide their employees. The only difference is the role the
government plays in a society overall. Because government employees are also
citizens, the numbers and types of services provided by their employer (i.e. the
government) may be different than those services provided by a business (i.e. a private
entity).
15.Which e-government EC activities are intrabusiness activities? Explain why they are
intrabusiness.
The two e-government activities that could be classified as intrabusiness are government-to-
government and government-to-employee. These activities could be considered
intrabusiness because the government is dealing with internal constituencies and not with the
general citizenry or businesses. These activities are very similar to those that might be
performed by a private sector business.
16.Identify the benefits of G2C to citizens and to governments.
Some of the many possible benefits to citizens include easier access to information, lower
transaction costs, greater flexibility and greater efficiencies. The benefits to governments can
include greater public access, better participation in government activities by citizens and lower
transaction costs.
17.How can e-government enhance homeland security?Student answers will vary.18.Compare
desktop searches to expert location systems.Desktop searches focus on
document/information finding whereas expert location systems focus on identifying
expertise in the form of individuals.Internet Exercises(Note: URLs may change over time; please
check the Internet Exercises on the Turban Web site for possible updates: .)Page 11

Chapter 81.Enter blogger.com and blog around. Create a blog based on your own personal
interests. Try to apply the rules of blog building discussed in Section 8.5.Student reports will
vary.2.Enter pcmag.com, fortune.com, or other online versions of popular magazines.
How would you compare reading the electronic magazine against the print version?Student
reports will vary.3.Enter e-learningcentre.co.uk and evaluate its resources and activities.This site
provides a variety of electronic courses and resources. Most courses appear to be in the
information technology area, related to specific skill sets and industry certifications.
Additionally, the firm provides information about electronic learning and a discussion group for
learners.
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