ITC - Re-Installation Check List - Windows 10/8.

1 64bit

Customer Name & Address Date Time In Time Out

Installation Start Time :

Installation End Time :

Principal Name : ITC Installation done by :

Customer Company Code :
Contact Person : Email Id :
Operator Name :
Phone Number :
CD Key No.:

Check Sheet
Sl Process Completed Reason for delay (if any) To be done
. again on
N
o.1 Check the Backup of Database, Recovery Yes / No
Manager and Printer Settings should be
available.
2 Installation of Forum™
Version No : Yes / No
Description :

3 Client Registration at Forum™ Central Yes / No

4 Create database with the same operating Yes / No

year for which the Backup is available.

5 Registration at ITC Server Bridge Yes / No

6 Restore the database, recovery manager Yes / No

and Printer settings backup.
 7 Downloaded and Installed all Generic Yes / No
FSUs(If there is any mismatch in the version
of files)
a. Verify all the relevant FSU's are installed Yes / No
successfully, if not take necessary action.
8 Does WD require multi user installation of Yes / No
Forum™ (installation over a LAN)
a. Is the installation over a LAN complete Yes / No
b.During login node mahcines is all files Yes / No
transfered successfully without failed status.
If not then take necessary action for that.
(User should not start work on that node
without resolving the issue).
c. Over how many nodes has Forum™ been
installed on.
d. Are WD operators able to login into Yes / No
Forum™ on all machines where Forum™
client is installed.
9 Check the Reports Upload and Day End Yes / No
Reports menu is appearing or not under the
DayEndProcess menu.

10 Check the "WD Reports","ITC Upload Yes / No

Reports" folders are appearing or not in
View-> Sales Distribution Reports. It should
appear. If not appearing then check is there
any issue in installation Process.

a.Upload the Pending reports to uplaod if

11 any.
WD Started Billing after re-installation Yes / No

12 Prints are coming properly.(Transactions Yes / No

and Reports)

13 Whether the schemes are applying and Yes / No

prices are coming properly.

14 Printer Details
a.No. of Printer WD is having
b.Type of Printer(DMP, Deskjet, etc.)
c.Make of Printer
Re
ma Customer
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Signature of Support Signature of ITC A.E. Staff present during

Officer Customer's Signature / Seal installation