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Department of Education
Region III – Central Luzon
Schools Division of Pampanga
High School Blvd. Lourdes, City of San Fernando
FIRST GRADING EXAMINATION
COMPUTER SYSTEM SERVICING 9
SY 2019-2020
I. Directions: Read each item carefully and choose the letter of the correct answer
from the choices below.
1. It has a pointer which is used to navigate and to instruct the computer what to
do.
a. Joystick b. Arrow
c. Cursor d. Mouse
5. Computer keyboards are similar to electric typewriter keyboards except for the
additional keys it contains. The keys are often classified as _______
a. Punctuation keys b. Typing keys
c. Special keys d. Alphanumeric keys
6. What do you call the set of programs that tell the computer what to do?
a. Hardware b. Peopleware
c. Software d. None of the above
8. The term used to refer to anyone who is/are involve in hardware and software
development.
a. Software b. Hardware
c. Peopleware d. All of the above
9. It is an electronic hardware device that operates and functions under the control
of instructions called program in its memory.
a. Cellular Phone b. Computer
c. Digitizing Tablet d. Robots
10. _____ is one of the most important entrepreneurial traits of an entrepreneur
which is defined as working diligently and industriously.
a. Willingness to work b. Hardworking
c. Committed d. Persistence
11. It is an important entrepreneur trait that means having strong faith in one’s own
ability despite the problems that may be encountered along the way.
a. Self Confidence b. Risk Taker
c. Persistence d. Profit Oriented
12. The device used to input or encode characters into the computer process is
called ______.
a. Keypad b. Scanner
c. Keyboard d. Touch Pad
16. It can directly capture and store pictures into digital format.
a. Game Controllers b. Scanner
c. Web Camera d. Digital Camera
19. Which of the following would not harm your computer system or its
components?
a. Magnet b. Cellphone
c. Dust d. Water
23. Miko wants to create (write) a research paper, what software he needs to use?
a. MS Excel b. MS PowerPoint
c. MS Word d. MS Publisher
24. Teacher Angelo was given a task to develop a Computer Generated Grading
System, what software he needs to use?
a. Presentation Software b. Spreadsheet Application
c. Word Processor d. Database
26. Neil loves to vlog, edit and produce videos, which of the most popular site he
will use to upload his work?
a. Facebook b. Youtube
c. Instagram d. Tiktok
29. Which of the following devices have a limitation that we can only store
information into it, but we cannot erase or modify it?
a. Hard Disk b. CD ROM
c. Solid State Drive d. Flash Drive
30. Marcus is about to use his computer, unfortunately the system unit is not
functioning. To whom does he need to ask for the assistance?
a. Teacher b. Programmer
c. Computer Technician d. System Development
31. Reikko wanted to create a game application, what job will she take up?
a. Teacher b. Programmer
c. Computer Technician d. System Development
32. Kaiel always used the computer in playing, searching, downloading and
uploading. What do we call the person who engaged his self in cyber world?
a. Programmer b. Netizens
c. Vlogger d. Computer Technician
33. What would happen if you shut down your computer improperly?
a. You can lose saved work in your b. You can lose saved work in your
computer. computer.
c. It will not interrupt your computer d. It will not interrupt your computer
system. system.
34. What would be the result if you press ALT + F4 to your computer?
a. It will turn on the computer. b. It will close the current window.
c. It will turn off the computer. d. It will delete your files.
35. What would be the result if you press CTRL+ALT+DELETE to your computer?
a. It will reboot the computer. b. It will refresh the computer.
c. It will open the task manager. d. It will close the current window.
36. Zarah will use Caps Lock key, how will she know if it is ready to use?
a. The light in status light for Num lock is on.
b. The light in status light for Caps lock is on.
c. The light in status light for Num lock is off.
d. There is no light appear
37. Riona will be using a PS/2 port keyboard, in what color will she connect the
port?
a. Blue b. Green
c. Violet d. None of the above
38. Which part of the keyboard allows you to enter letters, numbers and symbols?
a. Shift Key b. Caps Lock
c. Alphanumeric Keys d. Backspace
39. Lianne needs to move her files in her desktop going to document folder. How
will she make it?
a. Drag the file to the document folder b. Open the file
c. Remove the file d. None of the above
40. Dragging the files in the desktop can be done by using what input device?
a. Keyboard b. Monitor
c. Wired Gloves d. Mouse
41. Gabriel plans to put a “ Piso-Net” Computer business in their locality. Which of
the following will help him determine his plan for a success setting of his
business?
a. Survey of consumer associations
b. Checking of similar business to avoid competition
c. Getting feedback on the quality of service
d. Conduct a SWOT Analysis
42. Jared bought the newest version of MS Office 2016, after installing it to his PC
he gave a copy of it to his friend, Ingrid. What law did they violate?
a. Copyright Laws b. No Laws at all, its just normal to copy
MS Office to other PC
c. Distributors Law d. Publishing Rights Law
43. Russel is in-charge of receiving their 18 units of Computers ordered last week,
all of the following are the things he must consider in receiving materials
EXCEPT:
a. Check if it is a match for the packing slip and the items received and ensures that the
materials are destined on tour department.
b. See to it that the materials are in acceptable condition.
c. Sign the purchase order form with regard to quantity and discount as soon as the
product arrived.
d. Know if terms regarding installation and/or set-up of equipment are met.
44. Kimberly and her groupmates need materials for a specific project assign to
them in their ICT class, which of the following is the most important factor they
need to consider in buying materials?
a. Low Cost b. Good Quality
c. Reliable d. Suitable for the application/purpose
45. The efficiency and durability of any peripheral device is largely dependent on
the monitoring of the equipment, as well as the routine maintenance checks and
servicing that it receives. When monitoring equipment, the following should be
checked for:
a. Faults b. Adequacy
c. Wear and tear d. Age
46. Suppose you are allowed to attempt basic troubleshooting and your printer is
malfunctioning, or its service has been disrupted, what will you do?
a. Reset the printed default b. Add toner/ink
c. Reinstall the printer d. Replace paper or clear paper jam
47. Mr. Abad is planning to purchase a computer for home use. Advise him about
the four (4) determining factors he MUST consider before buying one. (What is
asked in here?)
a. Processor Speed b. Purpose and cost
c. Memory capacity and Speed d. Storage Capacity
48. Brandon wants to locate his files using the software tools that his computer
has. Which of these tools will he use?
a. Mouse b. Windows and Their Parts
c. Desktop Icons d. Dialogue Boxes Button
49. What do you call the process of sending or transferring meaningful information
from your computer to the internet?
a. Blogging b. Downloading
c. Uploading d. Sending