Weekly Newsletter 16th, March 2018

Tech Bulletin
Dialer & Communication
IDC Technologies
BPO & Development
9560060189
Innovation
Dialer Tool
Hello Vijay,
Working on a tool with Nitin
This week we have successfully retained the business to have full detail and
information’s with all possible
continuity as per technology & communication. All calling
content on it, including
modems as Dialers, Vonage, VOIPs and CRMs are working disaster recovery plans and
fine. So far, IT-NOC is working actively with us by showing dialer policies.
good compatibility and devotion. We have successfully
planted new IDs on Vonage Phone with real credentials Dedication to
and updated the alternates. Now every resource in ICS is Operations
on Vonage for any manual calls.
Filling in all requirements of
operations as per their
All other attributes of dialer and technologies segment as scheduled tasks by going
reports, recording, batch files and client reporting is being beyond the shift regulations
and same will be continued
done on time without any fail.
in on/off production times
without fail.

Apologies
Peak of the Month and Tax Season:- Still we are lacking on out of
box thinking or to create
As per the production trend and production assumption we are something advance for
very close to the operation target. It just needs a hard hit to applying on technology to
achieve the goal. enhance the production.

Being an undivided support function of the BPO and we are “Our Goal is to Provide
committed and devoted to work in any situation beyond the shift continuity and smooth
regulation as per the decided schedule of operations. service to the respective
portfolios”

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