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Symantec NetBackup Release Notes

Release 7.6

Document Version 1

Symantec NetBackup ™ Release Notes Release 7.6 Document Version 1

Symantec NetBackup™ Release Notes

The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement.

Documentation version: 7.6

Legal Notice

Copyright © 2013 Symantec Corporation. All rights reserved.

Symantec, the Symantec Logo, the Checkmark Logo and NetBackup are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any.

THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

Symantec Corporation 350 Ellis Street Mountain View, CA 94043

Technical Support

Symantec Technical Support maintains support centers globally. Technical Support’s primary role is to respond to specific queries about product features and functionality. The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.

Symantec’s support offerings include the following:

A range of support options that give you the flexibility to select the right amount of service for any size organization

Telephone and/or Web-based support that provides rapid response and up-to-the-minute information

Upgrade assurance that delivers software upgrades

Global support purchased on a regional business hours or 24 hours a day, 7 days a week basis

Premium service offerings that include Account Management Services

For information about Symantec’s support offerings, you can visit our website at the following URL:

All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policy.

About Symantec Operations Readiness Tools

Symantec Operations Readiness Tools (SORT) is a set of web-based tools that supports Symantec enterprise products. For NetBackup, SORT provides the ability to collect, analyze, and report on host configurations across UNIX/Linux or Windows environments. This data helps to assess whether your systems are ready for an initial NetBackup installation or for an upgrade from your current version.

To access SORT, go to the following webpage:

Once you get to the SORT page, more information is available as follows:

Installation and Upgrade Checklist Use this tool to create a checklist to see if your system is ready for a NetBackup installation or an upgrade.

Hot fix and EEB Release Auditor Use this tool to find out whether a release that you plan to install contains the hot fixes that you need.

Custom Reports Use this tool to get recommendations for your system and Symantec enterprise products, tips for risk assessment, and product license tracking.

NetBackup Future Platform and Feature Plans Use this tool to get information about what items Symantec intends to replace with newer and improved functionality, and what items Symantec intends to discontinue without replacement. Some of these items include certain NetBackup features, functionality, 3rd-party product integration, Symantec product integration, applications, databases, and the OS platforms.

Contacting Technical Support

Customers with a current support agreement may access Technical Support information at the following URL:

Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem.

When you contact Technical Support, please have the following information available:

Product release level

Hardware information

Available memory, disk space, and NIC information

Operating system

Version and patch level

Network topology

Router, gateway, and IP address information

Problem description:

Error messages and log files

Troubleshooting that was performed before contacting Symantec

Recent software configuration changes and network changes

Licensing and registration

If your Symantec product requires registration or a license key, access our technical support Web page at the following URL:

Customer service

Customer service information is available at the following URL:

Customer Service is available to assist with non-technical questions, such as the following types of issues:

Questions regarding product licensing or serialization

Product registration updates, such as address or name changes

General product information (features, language availability, local dealers)

Latest information about product updates and upgrades

Information about upgrade assurance and support contracts

Information about the Symantec Buying Programs

Advice about Symantec's technical support options

Nontechnical presales questions

Issues that are related to CD-ROMs, DVDs, or manuals

Support agreement resources

If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows:

Asia-Pacific and Japan

Europe, Middle-East, and Africa

North America and Latin America

Contents

Technical Support

3

Chapter 1

New features and enhancements

10

About the NetBackup 7.6 release

11

New platforms and proliferation

12

General new features and enhancements

12

NetBackup Logging Assistant

14

Accelerator enhancements

15

Database and application agent support enhancements

15

Disaster recovery with BMR

17

MSDP enhancements

18

NetBackup OpsCenter enhancements

19

SLP enhancements

21

Auto Image Replication enhancements

22

NetBackup for Oracle enhancements

23

Replication Director enhancements

24

VSS support in Replication Director

25

SAN support for NetApp in Replication Director

26

Replication Director support for VMware (NAS Datastores)

26

Exchange VM support for Replication Director (NAS datastores)

26

SQL Server VM support for Replication Director

27

Oracle support for physical server in Replication Director

27

Validation of SLP topology

27

NDMP wildcard support

28

Disambiguation of status code 156

28

NetBackup Search enhancements

28

Virtualization enhancements

29

About new NetBackup commands and status codes

30

Chapter 2

Installation requirements and platform

About upgrade paths to the NetBackup 7.6 line of releases

compatibility

32

32

About NetBackup installation requirements

34

Installation requirements for UNIX and Linux systems

34

Contents 7

 

Installation requirements for Windows systems

36

NetBackup 7.6 binary sizes

38

About server and client platform compatibility

42

New and discontinued server and client operating system support for NetBackup 7.6

42

Database agent compatibility in NetBackup 7.6

45

Platform compatibility for NetBackup Cloud

46

Platform compatibility with the NetBackup Administration Consoles for UNIX

46

About NetBackup compatibility lists

47

About software release types

49

About compatibility with NetBackup 7.6

50

Auto Image Replication support

51

NetBackup compatibility

52

About platform life cycles

53

About adding a platform

53

About removing a client platform

54

About NetBackup EEB listings

54

Chapter 3

Product dependencies

55

Operating system patches and updates

55

Chapter 4

Operational notes

62

About NetBackup 7.6 operational notes

63

NetBackup installation and startup notes

64

Upgrade performance slowed by known True Image Restoration issue

68

NetBackup cluster installation notes

68

NetBackup package, media, and rebranding changes

70

NetBackup LiveUpdate notes

72

General NetBackup 7.6 notes

73

NetBackup Accelerator notes

82

NetBackup AdvancedDisk notes

83

Auto Image Replication notes

83

Errors when Bare Metal Restore information is replicated using Auto Image Replication

84

NetBackup audit trail limitations

84

NetBackup Bare Metal Restore notes

85

Cloud storage notes

97

NetBackup database and application agent notes

97

NetBackup for Microsoft Exchange notes

98

NetBackup for Microsoft SharePoint notes

101

Contents 8

NetBackup for Active Directory notes

104

NetBackup for Oracle notes

104

NetBackup for DB2 notes

104

NetBackup for SAP notes

105

NetBackup documentation notes

105

NetBackup 7.6 documentation supplemental content

106

NetBackup Administrator’s Guide, Volume I corrections

111

NetBackup LiveUpdate Guide corrections

112

NetBackup for Oracle Administrator's Guide corrections

112

NetBackup for Microsoft Exchange Server Administrator’s Guide corrections

113

NetBackup Security and Encryption Guide corrections

113

NetBackup Troubleshooting Guide corrections

114

NetBackup for SAP Administrator's Guide corrections

114

NetBackup for VMware Administrator’s Guide corrections

115

NetBackup OpsCenter Administrator's Guide corrections

115

NetBackup Installation Guide corrections

116

NetBackup Replication Director Solutions Guide corrections

116

Graphical interface notes

117

NetBackup Administration Console notes

117

Backup, Archive, and Restore notes

119

Storage unit configuration

120

NetBackup internationalization and localization notes

120

NetBackup IPv6 notes

123

Logging Assistant notes

125

MSDP notes

125

NetBackup for NDMP notes

129

NetBackup OpsCenter notes

129

Known issue in upgrading OpsCenter cluster setup to 7.6

139

Replication Director notes

140

Resilient network operational notes

147

NetBackup SAN Client and Fibre Transport notes

148

NetBackup Search notes

149

NetBackup SharedDisk support notes

150

NetBackup Snapshot Client notes

151

NetBackup Vault notes

156

Virtualization notes

156

NetBackup for VMware notes

158

NetBackup for Hyper-V notes

169

Chapter 5 End-of-life notifications

172

Contents 9

Appendix A Related documents

174

About related NetBackup documents

174

About release notes

175

About administration documents

175

About administration of NetBackup options

175

About administration of database agents

177

About installation documents

178

About configuration documents

179

About troubleshooting documents

179

About other NetBackup documents

179

Chapter

1

New features and enhancements

This chapter includes the following topics:

About the NetBackup 7.6 release

New platforms and proliferation

General new features and enhancements

NetBackup Logging Assistant

Accelerator enhancements

Database and application agent support enhancements

Disaster recovery with BMR

MSDP enhancements

NetBackup OpsCenter enhancements

SLP enhancements

Auto Image Replication enhancements

NetBackup for Oracle enhancements

Replication Director enhancements

NetBackup Search enhancements

Virtualization enhancements

About new NetBackup commands and status codes

New features and enhancements 11 About the NetBackup 7.6 release

About the NetBackup 7.6 release

Symantec is pleased to announce the release of NetBackup 7.6. This release contains significant enhancements in many areas of the product with an emphasis on availability and performance to protect mission-critical data and applications in physical and virtualized environments. The following topics in this chapter describe several new features and enhancements that are found in NetBackup and its components.

About NetBackup 7.6 version numbering

To ensure a quality release, Symantec chose to incorporate the 7.6.0.1 maintenance release into the 7.6 release. Therefore, the General Availability (GA) version of NetBackup 7.6 has been delivered in a full media kit and downloadable packages that are labeled as version 7.6.0.1. This package provides an upgrade process for customers running previous versions of NetBackup (6.x or 7.x) or the 7.6 First Availability (FA) release. The following list describes some key points about the NetBackup 7.6.0.1 and NetBackup OpsCenter 7.6.0.1 releases:

The first GA release of NetBackup 7.6 is versioned as 7.6.0.1.

NetBackup 7.6.0.1 media and electronic images are full product images. Neither a 7.6 media release nor a 7.6.0.1 maintenance patch release will be made publicly available.

References to version 7.6 in the NetBackup software, documentation, and DVDs apply to the 7.6.0.1 release.

The NetBackup 7.6.0.1 release does not have a rollback capability. Restoring from backup is the rollback option. Future 7.6 maintenance releases will have rollback capability.

Localized versions of NetBackup (French, Japanese, and Simplified Chinese) are based on NetBackup 7.6.0.1. Language packs are not available for the NetBackup 7.6 FA release.

Note: For instructions on how to upgrade from the NetBackup 7.6 FA release to NetBackup 7.6.0.1, refer to the NetBackup Upgrade Guide.

Before upgrade, NetBackup 7.6 FA customers should also review all other documentation that is provided to them through the NetBackup First Availability communication channels.

NetBackup Late Breaking News

For the most recent NetBackup news and announcements, visit the NetBackup Late Breaking News website at the following location:

New features and enhancements 12 New platforms and proliferation

Other NetBackup-specific information can be found at the following location:

New platforms and proliferation

NetBackup 7.6 contains support for several new software and hardware platforms. Some of this information can be found in various sections of the NetBackup Release Notes for version 7.6. However, for the most up-to-date and complete compatibility information, see the various compatibility lists on the Symantec Support website:

See “About server and client platform compatibility” on page 42.

General new features and enhancements

This section describes some of the new general enhancements that can be found in this release of NetBackup.

In NetBackup 7.6, the Sybase SQL Anywhere database (NetBackup catalog) has been upgraded to version 12.0.1.

This upgrade contains some of the following improvements:

Automatic tuning of server threads

Column statistics management

Improved indexing performance

Faster validation of large databases

Improved request prioritization

Note: This catalog upgrade prioritizes higher performance, but can consume higher CPU than in earlier NetBackup releases.

New features and enhancements 13 General new features and enhancements

Note: Support for remote-EMM and shared-EMM server configurations is withdrawn in NetBackup 7.6. In a remote- or shared-EMM server configuration, the NetBackup relational database (NBDB), the Enterprise Media Manager (EMM), and the Resource Broker (RB) are moved to a server that is not the master server. This configuration is not supported in NetBackup 7.6.

Customers who currently use this configuration should contact Symantec Support who then can engage Symantec Engineering to review the options to disengage this configuration from an environment.

An option has been provided so that job failover to a LAN can be prohibited if

a Fibre Transport failure occurs. Using this option results in job failure instead of unexpected or undesirable traffic on the LAN. To enable this setting, open the NetBackup Administration Console and go to Fibre Transport > Settings

> Host Properties and choose the Fail option. Alternatively, select the Fail

option in the preferences section of the SAN Client page of the Device Configuration Wizard. Please note that the default setting is to failover to LAN if Fibre Transport is not available.

The new NetBackup status code 2111 has been added to this release with the following description:

All storage units are configured with On Demand Only and are not eligible for jobs requesting ANY storage unit.

This code applies to the situation which previously led to a general status code 213 “No storage units available for use.” The new status code provides more granular troubleshooting.

Support for 64-bit NDMP devices Support has been added for NDMP dump type backups of devices with 64-bit inode numbers.

NetBackup utility enhancements This release of NetBackup includes improvements to the NBCC, NBCCA, NBCCR, and nbsu utilities. The improvements to NBCC, NBCCA, and NBCCR include many enhancements and high-priority fixes that improve the end-user experience. These fixes assist the NetBackup Support organization to identify NetBackup catalog and database consistency issues. Enhancements to nbsu 1.7 include improvements to NetBackup diagnostic data collection and the diagnosis of issues with NetBackup.

Hot fix / EEB preinstall checker

New features and enhancements 14 NetBackup Logging Assistant

Before an upgrade, the NetBackup server installer checks that the release to be installed contains a fix corresponding to every EEB that is already installed. For any such fix that is not included in the release, the user is given detailed information about the fix. The user is then given the opportunity to cancel the installation.

OpenStorage client direct restores:

Performance has been improved and network overhead has been decreased for NetBackup client restores from any NetBackup deduplication storage.

Catalog enhancements

Catalog backup performance Performance improvements have been made to decrease the run time for catalog backups.

Catalog compression enhancements NetBackup now has a built-in compression method to compress the image catalog, which provides better compression ratios than earlier methods. Catalog files that are compressed under earlier methods are transparently migrated to the newer method when they are accessed as part of NetBackup operations.

NetBackup Logging Assistant

Logging Assistant is a helpful tool that you can use to significantly shorten the time required to set up, collect, and upload debug logs and other information to Symantec Technical Support. Because Logging Assistant automatically performs a number

of functions, you can avoid the problems associated with manually logging into

NetBackup hosts, creating log directories, and changing logging levels.

Note: Use Logging Assistant under the guidance of Symantec Support.

Logging Assistant uses a series of wizards to help you more quickly troubleshoot

a problem. Depending on the category of NetBackup problem that you encounter,

the tool suggests the hosts involved in the problem and the logs to enable on those hosts

Logging Assistant lets you upload three categories of data: debug logs, nbsu diagnostic information, and evidence. Evidence includes any other data that is relevant to solving the problem, such as screen shots, core dumps, and even the debug logs themselves. Each of the categories uses a different wizard.

To use Logging Assistant, make sure that NetBackup 7.6 is installed on all hosts. Logging Assistant considers the following as hosts: the master server, one or more

New features and enhancements 15 Accelerator enhancements

media servers (the master server can be the media server as well), and NetBackup clients. No special licensing is required.

The Logging Assistant feature appears as a node in the left pane of the NetBackup Administration Console. For information about how to use Logging Assistant, refer to the “Using the Logging Assistant” topic in the NetBackup Administrator's Guide, Volume I, available at the following location:

Accelerator enhancements

This section describes some of the new features and enhancements that have been added to NetBackup Accelerator in this release of NetBackup.

Accelerator for VMware This feature offers fast VMware data protection with full support for granular restore technology with much lower resource consumption than an incremental backup. It also offers Accelerated application data protection in virtualized environments.

The following support has been added for Accelerator in NetBackup 7.6:

Accelerator is fully supported with the ReFS file system.

Accelerator is fully supported with and without NTFS deduplication enabled.

SQL server support for VMware environments

SharePoint support for VMware environments

Exchange support for VMware environments

Database and application agent support enhancements

This section describes some of the new database agent and application support enhancements that can be found in this release of NetBackup.

The following database and application support has been added in this release:

DB2 support for zLinux

The following list includes various database and application enhancements in this release:

A new lookup table has been added to the NetBackup relational database for Oracle, SQL Server, and DB2 database backups.

New features and enhancements 16 Database and application agent support enhancements

The lookup table provides a mapping between the NetBackup backup identifier and the application’s backup identifier. When the application searches for the backup to perform crosschecks or restores, it uses the application’s backup identifier. The application's identifier is now efficiently mapped to the NetBackup backup identifier by the lookup table resulting in faster crosschecks and restores.

About NetBackup for Microsoft Exchange

The following support has been added to the NetBackup Exchange Agent:

Exchange 2013 support (database only). Granular Recovery Technology (GRT) and off-host backups are not supported with this release.

Exchange 2010 SP3 support on Windows 2008 R2 and Windows Server 2012.

The Exchange client host properties now include a property that is called Exchange credentials. Provide the credentials for a unique Exchange mailbox that has sufficient roles or group memberships to perform backups and restores. This account must also have the right to “Replace a process level token”.

In this release, for NetBackup operations with Exchange 2010 or 2013 you can now use a minimal mailbox account that has local administrator rights rather than Exchange administrator rights. See the NetBackup for Exchange Administrator’s Guide for details.

About NetBackup for Microsoft SharePoint

The following support has been added to the NetBackup SharePoint Agent:

NetBackup 7.6 backs up SharePoint 2010 service application components that are included with the Office Web Applications 2010 add-on. However, NetBackup does not currently support restores of these components. These Shared Services include the following:

Microsoft SharePoint Resources:\Shared Services\Shared Services Applications\Power Point Service Application

Microsoft SharePoint Resources:\Shared Services\Shared Services Applications\Word Viewing Service

Microsoft SharePoint Resources:\Shared Services\Shared Services Applications\Excel Calculation Service

SharePoint 2013 support (database only). Please note, Granular Recovery Technology (GRT) is not supported with this release.

Redirection of a SharePoint Content database to another SQL instance is supported. Redirecting a content database to another SQL instance lets you take advantage of data recovery from an unattached content database.

NetBackup Accelerator for VMware support has been added for SharePoint.

New features and enhancements 17 Disaster recovery with BMR

Claims-based authentication (CBA) is now supported for Web application in SharePoint 2010 and later. The following providers are supported:

Windows Authentication (LDAP)

Facebook

LinkedIn

Live Id

Forms-based authentication (FBA) using SQL Server

Active Directory Federation Services (AD FS) 2.0

Disaster recovery with BMR

This section describes some of the new Bare Metal Restore (BMR) features and enhancements that can be found in this release of NetBackup.

BMR now supports the following platforms and proliferations in NetBackup 7.6:

BMR Server on Windows Server 2012

BMR Client/Boot Server for Oracle Solaris 11 SPARC and x86-64.

BMR Client/Boot Server for Red Hat Enterprise Linux 6 through update 4, except update 2.

BMR Client/Boot Server for Red Hat Enterprise Linux 5 through update 9.

BMR Client/Boot Server for Oracle Linux 6 through update 4.

BMR Client/Boot Server for Oracle Linux 5 through update 8, except update 5 and update 6.

BMR direct virtual machine creation from client backup:

BMR can create a client VMware-based virtual machine from its backup image by running a wizard or executing a single command from the command line. This feature is a very easy and a very fast disaster recovery option that you can use to perform disaster recovery compliance testing as well. This feature helps in lowering the operational expenditure (OpEx) by leveraging a virtual environment for client recovery. In NetBackup 7.6, the VM creation process is supported for the clients that are based on Windows 2003/2008/2008 R2/Windows 7 operating systems. A VM conversion wizard is provided through the NetBackup Administration Console to guide you through the VM creation process. In addition, a command-line interface process is also available to start VM creation. VM creation can be done from full, incremental, or synthetic backups.

MSDP enhancements

New features and enhancements 18 MSDP enhancements

For the 7.6 release, new Media Server Deduplication Pool (MSDP) features focus on better performance and increased reliability. Collectively, the improvements provide the following benefits:

Higher job success rate under various usage scenarios, including heavy workloads.

Robust deduplication storage with predictable behaviors for various operations such as backup, restore, replication, and housekeeping.

Less downtime and better system availability.

For more information about these features and enhancements, see the NetBackup Media Server Deduplication Pool Guide for the 7.6 release.

The following items describe the new features and improvements:

The history framework now keeps track of the lifecycle of various data objects such as path objects, data objects, segment objects, tasks, and database entries. They can be viewed in the Activity Monitor. Previously, the framework only tracked transaction queue processing. This change gives Symantec Support and Development much more information about data flow in MSDP, which can help to better diagnose issues on customer sites.

Log messages have been enhanced to make error information more informative.

Reduced storage server memory requirements. Most important, 64 TBs of storage no longer require 64 GBs of host memory.

The new NetBackup Deduplication Multi-Threaded Agent improves backup performance for both client-side deduplication and media server deduplication.

New inline processing during data storage reduces transactions in the MSDP queue, which results in improved reliability and less queue processing.

Improved single CPU core performance for architectures other than Intel.

Restore operations no longer require a fingerprint index.

Improved start time and performance significantly for the NetBackup Deduplication Engine, as follows:

The engine loads only a small percentage of fingerprints into the fingerprint index cache. Previously, all fingerprints were loaded. You can configure the cache loading behavior.

The engine no longer loads the transaction queue when it starts. NetBackup now processes backup transactions during the backup, so they do not have to be written to the transaction queue.

New features and enhancements 19 NetBackup OpsCenter enhancements

Replaced the PostgresSQL database application by a reference database (refDB) for the deduplication fingerprint information. The following are some of the benefits that the new reference database provides:

Removes the single-point-of-failure inherent in a central reference management table.

Improves the performance of MSDP operations.

Increases the scalability of MSDP operations. More backup images can be processed and more jobs can run concurrently.

Limits any database corruption: Any corruption is limited to a small subset of the database. Database corruption does not affect backups, restores, or house keeping processes. Database corruption does not prevent the NetBackup Deduplication Engine (spoold) from starting.

Self-healing database: NetBackup detects corruption and reconstructs the affected parts of the database at the next backup.

NetBackup now can restore directly to a client that deduplicates its own data.

Remote WAN backup resiliency:

This feature is intended to make backups successful on the networks that reset idle socket connections within a given period of time. This feature, together with the NetBackup 7.5 WAN resiliency feature, improves job success rate for operations over WAN links with less reliable network connectivity. The success rate is also improved for operations over WAN links with intermediate firewalls and the appliances that aggressively reset idle socket connections.

Some of the improvements that have been made to MSDP may become noticeable directly after an upgrade to NetBackup 7.6. For example, due to improvements in how NetBackup uses MSDP storage, after an upgrade you may see an increase in available storage space. The Used Capacity of a disk pool may decrease and the Available Space may increase.

Alternatively, some of the performance improvements that the new features provide may not become evident immediately after the upgrade to NetBackup 7.6. However, all performance improvements should be observed for the second backups after the upgrade.

NetBackup OpsCenter enhancements

This section describes some of the new features and enhancements that have been added to NetBackup OpsCenter in this release.

NetBackup OpsCenter 7.6 now supports the following platforms and proliferations:

New features and enhancements 20 NetBackup OpsCenter enhancements

OpsCenter Server and OpsCenter Managed Server support on Windows Server

2012

OpsCenter Server and OpsCenter Managed Server support on Oracle Linux

5/6

Enhanced NetBackup and deduplication appliance awareness for OpsCenter

Multiple deduplication appliances and NetBackup appliances are now centrally monitored.

Deduplication and NetBackup appliances now both send hardware failure alerts.

Deduplication reporting capabilities have been improved with these newly added reports that provide additional value.

Publishing OpsCenter database schema OpsCenter now provides access to detailed information about the OpsCenter database schema. This information can be helpful before any SQL query is run to generate reports. The reports can be created directly within OpsCenter or from the third party reporting tools with external ODBC access to the OpsCenter database. The OpsCenter database schema is available as a .pdf file directly within the OpsCenter console.

Integrate external Active Directory and LDAP group support into OpsCenter's Role Based Access. OpsCenter can now be configured to integrate directly with an Active Directory (AD) or an LDAP directory server. This configuration provides both external Domain-based user-level access and now AD and LDAP Group-level access to the Role Based Access in OpsCenter. The user can easily configure external Groups in the Active Directory or the LDAP directory. The external Groups can then be mapped directly into OpsCenter to configure corresponding access to OpsCenter Views and Groups, down to an individual client level.

OpsCenter Getting Started feature The Getting Started feature guides the setup and configuration of OpsCenter for the first-time login. The feature guides the user through the steps of adding NetBackup master servers to be monitored in OpsCenter. The feature also helps configure Views and Groups, and their Role-Based Access security to control access to specific areas of the NetBackup infrastructure.

SLP enhancements

New features and enhancements 21 SLP enhancements

Various storage lifecycle policy (SLP) enhancements have been made that offer several improvements in the user experience when SLPs are used, with or without Replication Director.

You can find more information about the SLP enhancements that are specific to Replication Director in the following section:

See “Replication Director enhancements” on page 24.

SLP Windows

This feature enables you to specify in an SLP the window during which duplication, index, import, or replication jobs are supposed to run. Before this release, NetBackup processed those jobs as soon as the backups completed. This setup caused some duplication, import, or replication jobs to compete with backups for resources, which caused some backups to slip over the backup window. Now you can define a backup window that runs first, followed by a window for duplication, indexing, replication, or import jobs to be processed. For example, the user can define a backup window that runs from 6:00 P.M. to 4:00 A.M. the next day and duplication, indexing, replication, or import jobs to be processed from 4:00 A.M. to 10:00 A.M.

In addition, this feature offers the following improvements:

It reduces the time that is required to initiate the jobs that storage lifecycle policies control.

Advanced window close options allow control over how the duplication window behaves with respect to the operation.

You can configure the deactivation of SLP secondary operations with an associated reactivation time.

You can choose to defer duplication processing until the source image copy is about to expire.

Suspend and resume for classic duplication jobs

This feature implements suspend and resume commands for classic (bpduplicate) jobs. These commands are especially important when SLP Windows are used. When the duplication window closes, it is best to suspend the job and then resume it once the window reopens again. The suspend and resume commands for other types of SLP jobs (such as, NDMP duplication, Optimized Duplication, and replication) will be implemented in a future release.

New features and enhancements 22 Auto Image Replication enhancements

SLP parameters in Host Properties

SLP parameter values are now stored in a new configuration file. Parameters are now defined and persisted using the nbsetconfig or nbgetconfig command line interfaces, or in the NetBackup Administration Console under SLP Host Properties. All parameter values that were previously stored in the LIFECYCLE_PARAMETERS file are automatically migrated to the new configuration file after the upgrade to NetBackup 7.6.

Duplication job progress in Activity Monitor

This feature implements a progress bar for various duplication jobs often executed from an SLP. The progress bar works for all types of duplication (Classic/Opt Dupe/NDMP), but not replication. The progress bar has always been visible in the Activity Monitor, but it went from 0 directly to 100 when the duplication job was completed. Now the bar shows continuous progress based on the data that is duplicated. The Current kilobytes written field is also updated to show percent completion.

Auto Image Replication enhancements

Targeted Auto Image Replication provides clear visibility into the target domain when you configure the source domain.

The following improvements are now available to you when you configure an SLP to use Targeted Auto Image Replication:

Target a specific master server by name

Target a specific SLP in that master server for import

Validation that NetBackup has confirmed that the chosen replication topology works and provides the expected behavior

The new data classification Any may be used by Import SLP in the target domain. This data classification is capable of importing any data classification and preserving the source domain’s data classification in the target domain.

By using Targeted Auto Image Replication functionality, you no longer need a matching SLP name or a matching data classification across all participating domains. In addition, when the source SLP is configured, its storage configuration is validated against the target domains for compatibility, which simplifies the configuration process.

Targeted Auto Image Replication provides the following benefits to users with one-to-many and many-to-many replication topologies:

Select a subset of available targets for replication within any given SLP

New features and enhancements 23 NetBackup for Oracle enhancements

Each target that is chosen is allowed to use a different retention to satisfy different SLAs for different business needs (i.e. short to medium retention off-site “hot standby” and long-term DR, plus tes/dev domain, etc.)

Allows unnecessary network traffic to be eliminated without the requirement of additional disk storage in the source domain

By using Targeted Auto Image Replication, you are given a way to add new target devices as the old devices are “aged” out of service. An example situation is when you replace a full target device with a newer generation of hardware with much higher capacity. The Targeted SLP lets you have both targets configured at the same time at the storage layer to drain “in-flight” replications and to start using the new device in parallel. This feature eliminates any interruption in service for routine maintenance scenarios.

Targeted Auto Image Replication now provides a notification capability from the target master server to its source master server in the event that the target master is unable to import an image. The existing import errors that are posted to the master server’s Problems Report are now duplicated to the source master server’s Problems Report. This additional notification provides continuous feedback to the source domain of any risk of failure to import, as well as any device configuration changes which may have broken the replication configuration

NetBackup for Oracle enhancements

Various Oracle enhancements have been made that offer several improvements in the user experience, with or without Replication Director.

You can find more information about the Oracle enhancements that are specific to Replication Director in the following sections:

See “Replication Director enhancements” on page 24.

See “Oracle support for physical server in Replication Director” on page 27.

Oracle Intelligent Policy

This feature improves the end-user experience for protecting Oracle environments with NetBackup. Typically NetBackup administrators are responsible for protecting Oracle environments but have little knowledge of Oracle internals. DBAs on the other hand have extensive knowledge of Oracle but little or no experience using NetBackup. That requires coordination between the NetBackup administrator and the DBA to configure NetBackup properly to protect their Oracle environment. A number of design deficiencies exist today in NetBackup that make this process difficult and prone to user error.

New features and enhancements 24 Replication Director enhancements

To address these issues, the following improvements have been implemented by Oracle Intelligent Policy:

You can create a single policy to protect multiple Oracle instances that are spread over multiple clients.

A new discovery service discovers Oracle instances throughout the NetBackup environment. The service polls the clients every four hours and sends the discovered instances to an instance repository available to you on the NetBackup Administration Console. You can also use the nboraadm command to manage the instances.

The need for Oracle Recovery Manager (RMAN) scripts has been removed because the scripts are now automatically generated at run-time.

The Job Details in the Activity Monitor lets you view the backup summary, database state, RMAN input, and RMAN output for the Oracle Intelligent Policy.

Enhanced error codes enable faster identification, troubleshooting, and correction of problems. You can easily restart a failed job.

Oracle policy schedules have been improved with the elimination of the need for an application backup schedule.

You can manually back up any number of instances or all the instances.

Oracle Intelligent Policy automatically selects parameter settings at run-time that enable optimal deduplication.

You can create a new archived log schedule that backs up the archived redo logs in intervals of minutes.

The database administrator can control all instance and instance group credentials, providing improved security throughout the system.

For more detailed information about NetBackup for Oracle, see the NetBackup for Oracle Administrator's Guide.

Replication Director enhancements

This section describes some of the new features and enhancements that have been added to Replication Director in this release of NetBackup.

In NetBackup 7.6, Replication Director adds support for SAN-connected storage and the additional customer workloads that include the following:

File services data on NetApp (iSCSI and FC) block-connected arrays

VMware file and application data on NAS datastores

Applications in VMware NAS datastores: Exchange and SQL Server

New features and enhancements 25 Replication Director enhancements

Physical (non-virtualized) Oracle data on NFS storage

New Replication Director functionalities

Policy configuration for Replication Director is easier with the new Use Replication Director option. Enable Use Replication Director on the policy Attributes tab to automatically select other options that Replication Director requires. This option is available for the following policy types: MS- Windows, Standard, Oracle, NDMP, and VMware.

Storage server configuration for Replication Director is easier in the Storage Server Configuration Wizard. The available OpenStorage Replication Director partners are now available from a drop-down menu when you select the storage server type.

SLP Windows: The ability to control when SLP operations are allowed.

More flexible NDMP backup selections: ALL_FILESYSTEM directive and wildcards.

Redesigned the Oracle backup policies to improve ease of configuration including snapshot functionality.

Policy validation logic to ensure what is configured runs at backup time.

Disambiguation of error code 156.

VSS support in Replication Director

Windows Volume Shadow Services (VSS) support in Replication Director introduces the ability to support block or SAN-connected devices (Fibre Channel and iSCSI) on the Windows OS platform. On a Windows platform, snapshots are created using Microsoft’s VSS framework.

This feature implements functionality in NetBackup that enables you to do the following:

Create snapshots on primary arrays.

Replicate snapshots on remote arrays.

Protection for file system data on block arrays.

Perform recovery from primary and replicated snapshots or backups. Recovery can be single file (browse with Backup, Archive, and Restore or search with OpsCenter) or all contents of a volume.

New features and enhancements 26 Replication Director enhancements

SAN support for NetApp in Replication Director

SAN support for NetApp in Replication Director introduces the ability to support block or SAN-connected devices (Fibre Channel and iSCSI) on the UNIX and Linux platforms. This feature implements functionality in NetBackup to do the following:

Create snapshots on primary arrays.

Replicate snapshots on remote arrays.

Protection for file system data on block arrays.

Perform recovery from primary and replicated snapshots or backups. Recovery can be single file (browse with Backup, Archive, and Restore or search with OpsCenter) or all contents of a volume.

Replication Director support for VMware (NAS Datastores)

Replication Director support for VMware (NAS Datastores) provides the capability for NetBackup virtualization features to operate in a snapshot and replication environment. The primary capabilities provided by this feature are:

Create and replicate array-based snapshots on VMware NFS datastores containing one or more virtual machines.

Restore of a VMware VM from its vmdk files that are in a snapshot.

Restore of individual files from the VM vmdk files in a snapshot.

Backup of selected virtual machines from the snapshots at primary and remote location (from replicated snapshots).

Exchange VM support for Replication Director (NAS datastores)

Exchange VM support for Replication Director builds upon the NetBackup Replication Director for VM feature by adding support for Exchange. From a Replication Director-managed snapshot that was taken during an Exchange-aware backup of a VMware guest, NetBackup can do the following:

Restore an Exchange database.

Browse an Exchange database for mailbox items.

Restore mailbox items.

Snapshots can include:

Local snapshots

Replicas that are made from local snapshots

Remote snapshots (replicated to a remote server)

New features and enhancements 27 Replication Director enhancements

Replicas that are made from remote snapshots

For more information about Exchange in a virtualized environment, refer to the following website:

SQL Server VM support for Replication Director

SQL Server VM Support for Replication Director builds upon the NetBackup Replication Director for VM feature by adding support for SQL Server. From a Replication Director-managed snapshot that was taken during an SQL-aware backup of a VMware guest, NetBackup can do the following:

Restore an SQL database.

Snapshots can include:

Local snapshots

Replicas that are made from local snapshots

Remote snapshots (replicated to a remote server)

Replicas that are made from remote snapshots

Oracle support for physical server in Replication Director

Oracle support for physical servers in Replication Director enables customers with physical (non-virtualized) Oracle servers running on NFS-connected storage to leverage Replication Director. The feature implements functionality to:

Use application-consistent (quiesced) snapshots.

Create snapshots, replicate snapshots, back up from primary or replicated copy.

Recover from any copy (snapshot or backup).

Deal properly with archive redo log truncation.

Full and granular recovery.

Validation of SLP topology

This feature reduces the number of run-time failures that are seen during the execution of Replication Director replication jobs. The most common cause of run-time failures is user error in configuring an SLP for use with Replication Director. Validation of SLP topology by the storage server at configuration time can help correct errors well before the associated policies are executed. In addition, knowing

New features and enhancements 28 NetBackup Search enhancements

the topology up-front also helps the storage server to effectively allocate resources for the associated policy job.

NDMP wildcard support

The NDMP wildcard support feature enables you to specify the backup selection for an NDMP policy using a directive (ALL_FILESYSTEMS) or a path with regular expression (/vol/vol?_archive_*). Both directives and regular expressions selection should work for streaming and non-streaming backups. It should also work for Replication Director. In this manner, defining what data an NDMP policy should protect is now much simpler. For example, you can configure all of the data within a given filer to be protected rather than specifying the path names to back up.

Disambiguation of status code 156

This feature introduces a new set of status codes that help identify the cause of Snapshot Client failures that were previously under status code 156. These status codes include numbers 4200-4222.

For more information about status codes, refer to the NetBackup Status Codes Reference Guide, available at the following location:

NetBackup Search enhancements

This section describes some of the new features and enhancements that have been added to the Search and Discovery feature in this release of NetBackup.

Standalone indexing server You are no longer required to install an indexing server on a NetBackup media server. You can now install an indexing server as a standalone entity on any computer regardless of whether it is running NetBackup. you install an indexing server on a computer that does not have the NetBackup client software installed, the installation wizard prompts you to install the NetBackup client software before you proceed with the indexing server . For more information about installing and upgrading an indexing server, refer to the NetBackup Search Administrator’s guide, available at the following location:

Hold traceability report holds traceability report is introduced in NetBackup Search 7.6 to help you identify the search results from which the hold was placed on a backup . This

New features and enhancements 29 Virtualization enhancements

downloadable report contains detailed information about the search results, search query, and backup image list that is associated with the hold.

Retention management and restore

Occasionally the need arises to preserve data longer than the normal lifecycle of a backup image. This feature provides a way for NetBackup administrators to hold and un-hold specific data.

This feature allows the Restore utility to restore data from all supported policy types (Windows, Standard, NDMP, FlashBackup, VMware, and Hyper-V) and UNIX platforms. The Restore utility has also received usability enhancements, which include standardized configuration, restore job throttling, and a reduction of input parameters.

Virtualization enhancements

This section describes some of the new virtualization features and enhancements that can be found in this release of NetBackup.

This release includes the following new features and enhancements for VMware:

Support for the VMware backup host and backup media server has been added for the following platforms:

SUSE 10 SP4 x64

SUSE 11 x64

Red Hat Enterprise Linux 5.5 x64

Red Hat Enterprise Linux 6.3 x64

Accelerator for virtual machine backup.

Symantec introduces the NetBackup plug-in for VMware vCenter. In the VMware vSphere Client interface, you can use the NetBackup plug-in to monitor the status of virtual machine backups and restore virtual machines.

NetBackup now supports vSphere 5.1. Support for VMware vCloud Director 5.1 has also been added, along with the ability to back up vCloud environments and restore vApps back into vCloud.

Replication Director for protecting virtual machines in a environment (NAS datastores). See “Replication Director support for VMware (NAS Datastores)” on page 26.

A new command, nbrestorevm, has been added to the command line interface for the recovery of virtual machines.

New features and enhancements 30 About new NetBackup commands and status codes

An instant recovery of virtual machines can now be performed by means of a Windows backup host. NetBackup starts the virtual machine directly from the backup image and makes it accessible to users on the ESX host immediately.

The job details log in the Activity Monitor has enhanced error reporting for several snapshot-related errors with status code 156 for VMware virtual machines. In each case, an additional message states the reason for the error.

A feature has been added to the Backup, Archive, and Restore interface. When you search for a virtual machine to restore, this feature makes it easier to locate the virtual machine in a large, multi-layered virtual environment.

The following enhancements have been made to Hyper-V in this release:

Support has been added for Hyper-V on Windows Server 2012.

Command line interface support of the nbrestorevm command has been added for Hyper-V.

About new NetBackup commands and status codes

This release of NetBackup contains new commands, utilities, and status codes. For a description of each of the following commands, refer to the NetBackup Commands Reference Guide. For a list of the NetBackup status codes, refer to the NetBackup Status Code Reference Guide.

The following is a list of the new commands released in NetBackup 7.6:

bpplcatdrinfo

List, modify, or set disaster recovery policy.

nbgetconfig

This command is the client version of bpgetconfig. It lets you view the local configuration on a client.

nboraadm

This command manages the Oracle instances that are used in Oracle backup policies.

nbrestorevm

This command restores VMware virtual machines.

nbsetconfig

This command is the client version of bpsetconfig. It lets you edit the local configuration on a client.

nbseccmd

New features and enhancements 31 About new NetBackup commands and status codes

This command runs the NetBackup Security Configuration service utility. Used in all security-related operations, this command adds inter-domain trust across master servers.

configurePorts

This command is used to configure the Web ports for the Web Services Layer (WSL) application on the master server.

Chapter

2

Installation requirements and platform compatibility

This chapter includes the following topics:

About upgrade paths to the NetBackup 7.6 line of releases

About NetBackup installation requirements

About server and client platform compatibility

About software release types

About compatibility with NetBackup 7.6

About platform life cycles

About NetBackup EEB listings

About upgrade paths to the NetBackup 7.6 line of releases

Note: If you do not plan to upgrade your NetBackup environment to version 7.6 within the first half of calendar year 2014, you can safely ignore this topic. Additionally, if you are running NetBackup 7.5 and do not plan to upgrade to version 7.6 within the first half of calendar year 2014, Symantec recommends that you upgrade to version 7.5.0.7 to take advantage of the latest bug fixes and compatibility features.

For more information about the NetBackup 7.6 GA release: See the section called “About NetBackup 7.6.0.1” on page 33.

Installation requirements and platform compatibility 33 About upgrade paths to the NetBackup 7.6 line of releases

Upgrades to NetBackup 7.6 are supported from any release since NetBackup 6.0. However, some of the functionality that was introduced in NetBackup 7.5.0.6 and later is not present in the NetBackup 7.6 GA release. The difference in functionality is limited to bug fixes and a small set of features. The following list describes the various upgrade paths that Symantec recommends:

If you are currently running NetBackup 7.5.0.5 or earlier, your upgrade path is to NetBackup 7.6 GA.

If you are currently running NetBackup 7.5.0.6 and you do not use Amazon S3 cloud storage buckets in regions other than US Standard, your upgrade path is to 7.6 GA.

If you upgrade to NetBackup 7.5.0.7 or you are currently running version 7.5.0.6 with Amazon S3 cloud storage buckets in regions other than US Standard, your upgrade path is to a release in the NetBackup 7.6 maintenance line (triple-dot) available in the first half of calendar year 2014.

About NetBackup 7.6.0.1

NetBackup 7.6.0.1 is a full media kit release and is considered the NetBackup 7.6 GA release. NetBackup 7.6.0.1 is not considered part of the NetBackup 7.6 maintenance release line. NetBackup 7.6.0.1 does not provide the recommended upgrade path for the functionality differences that are described in this topic. Symantec will publicly declare the maintenance release that provides the recommended upgrade path when that software is released to manufacturing (RTM). Please check the following tech note periodically for updated information:

See “About the NetBackup 7.6 release” on page 11.

Upgrades from NetBackup 7.5.0.6

If your NetBackup environment relies on any of the following functionality that is found in version 7.5.0.6 and later, then your upgrade path is to a release in the NetBackup 7.6 maintenance line (triple-dot):

Amazon S3 cloud storage buckets in regions other than US Standard See “Cloud storage notes” on page 97.

Installing or Upgrading from NetBackup 7.5.0.7

If you do not plan to upgrade your NetBackup 7.5 environment to version 7.6 within the first half of calendar year 2014, Symantec recommends that you install the 7.5.0.7 maintenance release to ensure that your environment has the latest bug fixes and compatibility features.

Installation requirements and platform compatibility 34 About NetBackup installation requirements

If your plan is to upgrade to NetBackup 7.6 GA within the first half of calendar year 2014, then Symantec recommends that you do not install the NetBackup 7.5.0.7 maintenance release.

About NetBackup installation requirements

This release of NetBackup may contain changes to the minimum system requirements and procedures that are required for installation. These changes affect the minimum system requirements for both Windows and UNIX platforms. This section contains the installation requirements for both UNIX and Windows that are found in the NetBackup Getting Started Guide.

Check for available disk space before you upgrade to NetBackup 7.x During an upgrade to NetBackup 7.x, it is necessary to have enough free disk space to accommodate three complete copies of the NetBackup database. That includes all transaction logs and database files in the data directory including BMR if it is configured and in use. This directory is typically /usr/openv/db/data for UNIX-based operating systems and \Veritas\NetBackupDB\data for Windows-based operating systems when you use default installation methods.

Symantec recommends that you have the master server services up and available during a media server upgrade.

All compressed files are compressed using gzip. The installation of these files requires that gunzip, and gzip, be installed on the computer before NetBackup is installed. For all UNIX platforms except HP-UX, the binaries are expected to be in /bin or /usr/bin and that directory is a part of the root user’s PATH variable. On HP-UX systems, the gzip and gunzip commands are expected to be in /usr/contrib/bin. Installation scripts add that directory to the PATH variable. These commands must be present to have successful UNIX installations.

Installation requirements for UNIX and Linux systems

Table 2-1 describes the requirements to prepare your UNIX and Linux systems for NetBackup installation. Use this table as a checklist to address each item.

Installation requirements and platform compatibility 35 About NetBackup installation requirements

Table 2-1

NetBackup installation requirements for UNIX and Linux

Check

Requirements

 

Operating system:

For a complete list of compatible UNIX and Linux operating systems, refer to the NetBackup 7.x Operating System Compatbility List at the following website:

In the section Common Topics, under Compatibility List, click NetBackup 7.x Operating System.

   

Memory:

Master servers in a production environment should have a minimum of 8 GB of memory each.

Media servers in a production environment should have a minimum of 4 GB of memory each.

Any client in a production environment should have a minimum of 512 MB of memory.

For reasonable performance of the NetBackup-Java interfaces, you need 512 MB of RAM. Of that space, 256 MB must be available to the interface program (jnbSA or jbpSA).

For additional information about memory requirements, refer to the NetBackup Backup Planning and Performance Tuning Guide.

 

Disk space:

The exact amount of space that is required depends on the hardware platform. More information about this topic is available. See Table 2-3 on page 39.

NetBackup catalogs contain information about your backups that become larger as you use the product. The disk space that the catalogs require depends primarily on the following aspects of your backup configuration:

 

The number of files that are backed up.

The frequency of your backups.

The amount of time that you set to retain your backup data.

Note: The value for disk space is for initial installation only. The NetBackup catalog requires considerably more space once the master server is placed in a production environment. For additional information on sizing requirements for the NetBackup catalog, refer to the NetBackup Backup Planning and Performance Tuning Guide.

Installation requirements and platform compatibility 36 About NetBackup installation requirements

Table 2-1

NetBackup installation requirements for UNIX and Linux (continued)

Check

Requirements

 

gzip and gunzip commands:

Ensure that the gzip and the gunzip commands are installed on the local system. The directories where these commands are installed must be part of the root user’s path environment variable setting.

 

Clustered systems:

Ensure that each node in the NetBackup cluster can run the ssh command, the rsh command, or its equivalent (on HP-UX, the command is remsh). The root user must be able to perform a remote login to each node in the cluster without entering a password. This remote login is necessary for installation and configuration of the NetBackup server and any NetBackup agents and options. After installation and configuration are complete, it is no longer required.

You must install, configure, and start the cluster framework before you install NetBackup.

You must have defined a virtual name using DNS, NIS, or the /etc/hosts file. The IP address is defined at the same time. (The virtual name is a label for the IP address.)

More information about cluster requirements is available.

Symantec NetBackup Clustered Master Server Administrator’s Guide

Installation requirements for Windows systems

Table 2-2 describes the requirements to prepare your Windows systems for NetBackup installation. Use this table as a checklist to address each item.

Table 2-2

NetBackup installation requirements for Windows

Check

Requirements

 

Operating system:

For a complete list of compatible Windows operating systems, refer to the NetBackup 7.x Operating System Compatbility List at the following website:

In the section Common Topics, under Compatibility List, click NetBackup 7.x Operating System.

Installation requirements and platform compatibility 37 About NetBackup installation requirements

Table 2-2

NetBackup installation requirements for Windows (continued)

Check

Requirements

 

Memory:

Master servers in a production environment should have a minimum of 8 GB of memory each.

Media servers in a production environment should have a minimum of 4 GB of memory each.

For additional information about memory requirements, refer to the NetBackup Backup Planning and Performance Tuning Guide.

 

An NTFS partition.

 

Disk space:

The exact amount of space that is required to accommodate the server software and the NetBackup catalogs depends on the hardware platform. More information about this topic is available. See Table 2-3 on page 39.

NetBackup catalogs contain information about your backups that become larger as you use the product. The disk space that the catalogs require depends primarily on the following aspects of your backup configuration:

The number of files that are backed up.

The frequency of your backups.

The amount of time that you set to retain your backup data.

Symantec recommends that you have a minimum available disk space of 5% in any Disk Storage Unit volume or file system.

Note: The value for disk space is for initial installation only. The NetBackup catalog requires considerably more space once the master server is placed in a production environment. For additional information on sizing requirements for the NetBackup catalog, refer to the NetBackup Backup Planning and Performance Tuning Guide.

Installation requirements and platform compatibility 38 About NetBackup installation requirements

Table 2-2

NetBackup installation requirements for Windows (continued)

Check

Requirements

 

Clustered systems:

All nodes in the cluster must run the same operating system version, service pack level, and NetBackup version. You cannot mix versions of server operating systems.

The installation account must have administrator privileges on all remote systems or on all nodes in the cluster.

More information about cluster requirements is available.

Symantec NetBackup Clustered Master Server Administrator’s Guide

 

The services and port numbers:

NetBackup services and port numbers must be the same across the network.

Symantec suggests that you use the default port settings for NetBackup services and Internet service ports. If you modify the port numbers, they must be the same for all master servers, media servers, and clients. The port entries are in the following file:

 

%SYSTEMROOT%\system32\drivers\etc\services. To change the default settings, you must perform a custom installation of NetBackup or manually edit the services file.

 

Remote Administration Console host names:

You must provide the names of the Remote Administration Console hosts during master server installation.

NetBackup 7.6 binary sizes

The information in this section helps you determine if you have allocated the proper amount of disk space to your servers to safely and efficiently back up and restore all of the data in your NetBackup environment.

For the current information on operating system version support, consult the SORT Installation and Upgrade Checklist or the NetBackup Enterprise Server and Server 7.x OS Software Compatibility List.

NetBackup Enterprise Server and Server 7.x OS Software Compatibility List

Installation requirements and platform compatibility 39 About NetBackup installation requirements

Table 2-3 shows the approximate binary size of the NetBackup master and media server software, and the NetBackup client software requirements for each operating system that is compatible with NetBackup.

Table 2-3

NetBackup binary sizes for compatible platforms

OS/Version

CPU

32-bit

64-bit

32-bit

64-bit

Notes

Architecture

client

client

server

server

AIX 6.1, 7.1

POWER

 

2430MB

 

6880MB

 

Asianux 3

x86-64

 

1580MB

 

6350MB

 

Canonical Ubuntu 9.04, 9.10, 10.04, 11.10, 12.04

x86-64

 

1580MB

     

CentOS 5

x86-64

 

1580MB

 

6350MB

Media server or client compatibility only.

CentOS 6

x86-64

 

1580MB

 

6350MB

Media server or client compatibility only.

Debian GNU/Linux 5, 6

x86-64

 

1580MB

     

FreeBSD 6.1, 6.2, 6.3, 7.x, 8.x, 9.x

x86-32

290MB

       

FreeBSD 6.3, 7.x, 8.x, 9.x

x86-64

290MB

       

HP-UX 11.11, 11.23, 11.31

PA-RISC

 

955MB

 

2395MB

Media server or client compatibility only.

HP-UX 11.31

IA-64

 

2460MB

 

6910MB

 

Mac OS X 10.6

x86-32

272MB

       

Mac OS X 10.6, 10.7, 10.8

x86-64

272MB

       

Novell Open Enterprise Server 2

x86-64

 

1576MB

 

6352MB

 

Novell Open Enterprise Server 11

x86-64

 

1576MB

 

6352MB

 

OpenVMS 5.5, 6.2, 7.3

HP VAX

128MB

     

The listed sizes are for the NetBackup 7.5 binaries. No NetBackup 7.6 binaries for OpenVMS are provided.

Installation requirements and platform compatibility 40 About NetBackup installation requirements

Table 2-3

NetBackup binary sizes for compatible platforms (continued)

OS/Version

CPU

32-bit

64-bit

32-bit

64-bit

Notes

Architecture

client

client

server

server

OpenVMS 6.1, 6.2, 7.3, 8.2, 8.3, 8.4

HP Alpha

 

128MB

   

The listed sizes are for the NetBackup 7.5 binaries. No NetBackup 7.6 binaries for OpenVMS are provided.

OpenVMS 8.2, 8.3, 8.3-1H1,

HP IA64

 

128MB

   

The listed sizes are for the NetBackup 7.5 binaries. No NetBackup 7.6 binaries for OpenVMS are provided.

8.4

Oracle Linux 5

x86-64

 

1580MB

 

6350MB

 

Oracle Linux 6

x86-64

 

1580MB

 

6350MB

 

Red Flag Linux 5

x86-64

 

1580MB

 

6350MB

 

Red Hat Enterprise Linux 5

x86-64

 

1580MB

 

6350MB

 

Red Hat Enterprise Linux 6

x86-64

 

1580MB

 

6350MB

 

Red Hat Enterprise Linux Desktop 5

x86-64

 

1580MB

     

Red Hat Enterprise Linux 4

POWER

 

466MB

     

Red Hat Enterprise Linux 5

POWER

 

466MB

     

Red Hat Enterprise Linux 5

z/Architecture

 

1070MB

 

4920MB

Media server or client compatibility only.

Red Hat Enterprise Linux 6

z/Architecture

 

1070MB

 

4920MB

Media server or client compatibility only.

Solaris 10

SPARC

 

1552MB

 

4623MB

 

Solaris 11

SPARC

 

1552MB

 

4623MB

 

Solaris 10

x86-64

 

1250MB

 

4510MB

 

Solaris 11

x86-64

 

1250MB

 

4510MB

 

SUSE Linux Enterprise Server 10 (SP2)

x86-64

 

1576MB

 

6352MB

 

SUSE Linux Enterprise Server 11

x86-64

 

1576MB

 

6352MB

 

Installation requirements and platform compatibility 41 About NetBackup installation requirements

Table 2-3

NetBackup binary sizes for compatible platforms (continued)

OS/Version

CPU

32-bit

64-bit

32-bit

64-bit

Notes

Architecture

client

client

server

server

SUSE Linux Enterprise Server 9

POWER

 

473MB

   

Compatible with client only.

SUSE Linux Enterprise Server 10 (SP2)

POWER

 

473MB

   

Compatible with client only.

SUSE Linux Enterprise Server 10 (SP2)

z/Architecture

 

1050MB

 

4911MB

Media server or client compatibility only.

SUSE Linux Enterprise Server 11

z/Architecture

 

1050MB

 

4911MB

Media server or client compatibility only.

Windows

x86-32

750MB

     

Covers all compatible Windows x86 platforms

Windows

x86-64

 

975MB

 

2375MB

Covers all compatible Windows x64 platforms

Note: Unless stated otherwise in the table above, NetBackup is supported on all editions (Advanced, Base, DC, etc.) and on all vendor GA updates (n.1, n.2, etc.) or service packs (SP1, SP2, etc.) for the following Linux platforms: Asianux, CentOS, Debian GNU/Linux, Novell Open Enterprise Server, Oracle Linux, Red Flag Linux, Red Hat, and SUSE.

Table 2-4 shows the approximate binary size and the OpsCenter Agent, Server, and ViewBuilder software requirements for each operating system that is compatible with OpsCenter.

Table 2-4

OpsCenter binary sizes for compatible platforms

 

OS/Version

CPU Architecture

Agent

Server

ViewBuilder

Red Hat Enterprise Linux Server 5 (Kernel 2.6.18+)

x86-64

 

855MB

 

SUSE Linux Enterprise Server 10 (SP2) (Kernel 2.6.16+)

x86-64

 

855MB

 

Solaris 10

SPARC

451MB

959MB

 

Solaris 10

x86-64

 

985MB

 

Windows Server 2008 R2

x86-64

268MB

777MB

172MB

Installation requirements and platform compatibility 42 About server and client platform compatibility

Table 2-4

OpsCenter binary sizes for compatible platforms (continued)

OS/Version

CPU Architecture

Agent

Server

ViewBuilder

Windows Server 2012

x86-64

268MB

777MB

172MB

Note: Disk space requirements for the vCenter plug-in can be found in the NetBackup Plug-in for VMware vCenter Guide.

About server and client platform compatibility

You can find the NetBackup platform compatibility information and other various compatibility lists on the Symantec Support website. These compatibility lists offer a variety of up-to-date information about the operating systems that are compatible with NetBackup and NetBackup features.

See “About NetBackup compatibility lists” on page 47.

This section also contains the following types of information:

Operating system compatibility information

NetBackup feature compatibility

Descriptions of the dedicated compatibility lists and instructions on how to locate them on the Symantec Support website

Note: This section describes the platform and operating system support changes at the time of release. For the most up-to-date information about software and hardware compatibility, see the NetBackup Master Compatibility List on the Symantec Support website.

http://www.symantec.com/docs/TECH59978 - NetBackup Master Compatibility List

New and discontinued server and client operating system support for NetBackup 7.6

This release of NetBackup contains many changes and enhancements in the support of compatible platforms and operating systems. The following lists include some of the platform support changes that were made since the last single-dot release of NetBackup.

Installation requirements and platform compatibility 43 About server and client platform compatibility

Note: For an up-to-date listing of NetBackup operating system support, see "Operating Systems No Longer Supported by NetBackup" in the NetBackup Enterprise Server and Server OS Software Compatibility List available from the following location:

Symantec has migrated information about future platform support changes to the SORT website for NetBackup.

See “About future NetBackup end-of-life notifications” on page 172.

New operating system support

NetBackup 7.6 now supports the following operating systems on the defined CPU architecture:

Windows Server 2012 x64

Windows 8 x64 (client)

Mac OS X 10.8 (client)

FreeBSD 8.2, 8.3, and 9.0 (client)

Solaris 11 SPARC and x64 (master)

Solaris 11 (master) with support for Oracle SunCluster

Canonical Ubuntu 12.04, 12.10, and 13.04 (client)

Oracle Linux 6 (master)

AIX 7.1 (SAN Client)

Discontinued operating system support

NetBackup 7.6 does not support the following operating systems on the defined CPU architecture:

Windows x86 (master and media).

Note: Windows x86 is still fully supported as a client.

Solaris 11 Express

AIX 5.3 64-bit POWER

Solaris 9 SPARC

Installation requirements and platform compatibility 44 About server and client platform compatibility

SUSE Linux Enterprise Server IA64

Red Hat Enterprise Linux IA64

Note: No new packages are provided for these platforms in this release. However these platforms are still supported using the packages that are provided for NetBackup 7.0, 7.1, and 7.5. These platforms will not be supported after the 7.x EOSL date.

All UNIX 32-bit system support has been discontinued, with the exception of FreeBSD and Mac OS X.

To upgrade these unsupported systems to NetBackup 7.6, you must first migrate your current NetBackup 6.x catalogs and databases to a system with a compatible platform. Another option is to use 32-bit NetBackup 6.x media servers and clients with a 64-bit NetBackup 7.6 master server. See the NetBackup installation guides for more information about migrating NetBackup master servers from 32-bit to 64-bit. Any 32-bit media servers and clients that use NetBackup 6.x are compatible with the 64-bit master servers that use NetBackup 7.x.

In addition, NetBackup requires OpenStorage vendor plug-ins to be 64-bit. When you upgrade a media server that is used for OpenStorage to NetBackup 7.6, you also must update the vendor plug-in to a 64-bit version.

Other operating system support notes

The following list includes miscellaneous support information for specific operating systems:

NetBackup Java-applications are no longer available on HP PA-RISC operating systems for servers and clients.

NetBackup 7.6 contains the 7.5 version of the OpenVMS client package. If you already have the OpenVMS 7.5 client package installed, you do not have to reinstall this package.

File system support

The following list includes some of the file system support changes in NetBackup

7.6:

Storage Foundation 6 is now supported for NetBackup clients.

The ReFS file system is supported, but installing the NetBackup package on an ReFS volume is not supported.

Installation requirements and platform compatibility 45 About server and client platform compatibility

Global File System 2 (GFS2) file system support on Red Hat Enterprise Linux (RHEL) 5

Database agent compatibility in NetBackup 7.6

This release of NetBackup contains many changes and enhancements in the support of compatible platforms and operating systems. This section describes the changes in support that were made in this release.

New database support

NetBackup 7.6 offers the following database and application support:

Exchange 2013 support. Please note, Granular Recovery Technology (GRT) backups are not supported with this release.

Exchange 2010 SP3 support on Windows 2008 R2 and Windows Server 2012.

SharePoint 2013 support (database only). Please note, Granular Recovery Technology (GRT) backups are not supported with this release.

Claims-based authentication (CBA) is now supported for Web application in SharePoint 2010 and later. The following providers are supported:

Windows Authentication (LDAP)

Facebook

LinkedIn

Live Id

Forms-based authentication (FBA) using SQL Server

Active Directory Federation Services (AD FS) 2.0

DB2 support for zLinux

Discontinued database support

NetBackup 7.6 discontinues the following database and application support:

NetBackup 7.6 for SQL Server no longer supports backups of SQL Server 2000. Restores and recoveries from existing backup images are still supported, but will be retired in the next major release of NetBackup.

NetBackup 7.6 for Exchange Server no longer supports backups of Exchange Server 2003. Restores and recoveries from existing backup images are still supported, but will be retired in the next major release of NetBackup.

Installation requirements and platform compatibility 46 About server and client platform compatibility

Platform compatibility for NetBackup Cloud

The NetBackup Cloud feature is supported on a select group of NetBackup media server platforms. Supported platforms include:

AIX

HP-UX IA64

Red Hat Enterprise Linux x64

Solaris SPARC

SUSE Linux Enterprise Server x64

Windows 2008R2 (64 bit)

The minimum requirements for each platform are the same as the minimum requirements for NetBackup 7.6 media server. More information is available about supported media servers on the Symantec Support website.

http://www.symantec.com/docs/TECH76648 - NetBackup Enterprise Server and Server 7.x OS Software Compatibility List

Platform compatibility with the NetBackup Administration Consoles for UNIX

The NetBackup Administration Console provides a graphical user interface through which the administrator can manage NetBackup. The interface can run on any NetBackup Java-capable system. For information on how to install the consoles, see the NetBackup Installation Guide. For information on how to use the NetBackup Administration Console, see the NetBackup Administrator's Guide, Volume 1.

To see a list of platforms that are compatible with the NetBackup-Java Administration Console, the Backup, Archive, and Restore user interface, and the NetBackup Remote Administration Console (MFC), see the NetBackup Enterprise Server and Server 7.x OS Software Compatibility List on the Symantec Support website:

http://www.symantec.com/docs/TECH59978 - NetBackup Enterprise Server and Server 7.x OS Software Compatibility List

Note: A NetBackup-Java Administration Console can be supported on all Windows platforms to connect to remote servers.

Note: Beginning with NetBackup 7.6, all Windows client selections are referred to as Windows, instead of as their release versions, such as Windows

2003/2008/2012.

About NetBackup compatibility lists

Installation requirements and platform compatibility 47 About server and client platform compatibility

The most up-to-date compatibility information on platforms, peripherals, drives, and libraries is located in various compatibility lists on the Symantec Support website. You can use the following methods to locate these lists and information:

Symantec recommends that you use Symantec Operations Readiness Tools (SORT) to help you locate the latest platforms, peripherals, drives, and libraries. To access SORT, go to the following Web page:

https://sort.symantec.com/netbackup For NetBackup, SORT provides an Installation and Upgrade Checklist report as well as the ability to collect, analyze, and report on host configurations across UNIX/Linux or Windows environments. In addition, you can determine in what release whether any hot fixes or EEBs you have installed are fixed. You can use this data to assess whether your systems are ready to install or upgrade to this release.

If you want to view a specific compatibility list, you can find links to each list that is posted on the Symantec Support website:

http://www.symantec.com/docs/TECH59978 - NetBackup Master Compatibility List

The following items describe each of the compatibility lists that are available.

NetBackup Enterprise Server and Server 7.x OS Software Compatibility List This list contains information about the operating system (OS) level and the version that is required to be compatible with a NetBackup master or media server. It also describes the OS level and the version that is required to be compatible with a NetBackup client. Predecessors and successors to the documented operating system levels may function without difficulty, as long as the release provides binary compatibility with the documented operating system.

This list contains compatibility information about several NetBackup Enterprise features, including the following:

NetBackup Enterprise server and client

Bare Metal Restore (BMR)

NetBackup Access Control (NBAC)

Network Data Management Protocol (NDMP)

NetBackup OpsCenter

NetBackup SAN media server and SAN client

FT media server

Installation requirements and platform compatibility 48 About server and client platform compatibility

NetBackup Media Server Deduplication Option

File system compatibility

NetBackup virtual system compatibility

NetBackup Media Server Encryption Option (MSEO) NetBackup compatibility for a platform or OS version requires platform vendor support for that product. The platform compatibility lists that NetBackup maintains are subject to change as vendors add and drop platforms or OS versions.

NetBackup Enterprise Server and Server 7.x Hardware Compatibility List This list includes information for compatible drives, libraries, virtual tape devices, robot-types, fibre-channel HBAs, switches, routers, bridges, iSCSI configurations, and encryption devices. Other compatibility information includes the following:

NetBackup Appliances

AdvancedDisk arrays

OpenStorage (OST) solutions

Tape drives

Fibre Transport media server host bus adapters (HBAs)

Virtual tape libraries (VTLs)

Network Data Management Protocol (NDMP) devices

Tape libraries

Encryption and security solutions

NetBackup 7.x Database and Application Agent Compatibility List This list contains the most current compatibility information for the database agents and application agents that are supported on specific operating systems and CPU architectures.

NetBackup 7.x Snapshot Client Compatibility List This list contains the most current server and client snapshot compatibility information that is sorted by arrays, agents, operating systems, and VSS providers.

NetBackup 7.x Cluster Compatibility List This list contains the most current compatibility information for the cluster types and versions that are supported on specific operating systems and CPU architectures.

Installation requirements and platform compatibility 49 About software release types

Statement of support for the importing of Backup Exec images in NetBackup 7.x using the Backup Exec Tape Reader

Support for NetBackup 7.x in virtual environments This list contains the most current compatibility information for NetBackup in virtual environments.

About software release types

Symantec maintains a policy by which NetBackup can deliver various levels of releases to accommodate customer needs. The following list defines the various release types and the version number schemes that are associated with each type. The NetBackup family of software and appliance products use these release types and number schemes.

A major release is the first in a series of releases. This type of release contains new features, new supported platforms, and a complete set of the latest product documentation.

A minor release is a single-dot release that follows a major release, for example 2.6 or 7.6. This release type contains much of the same requirements as a major release. It contains a smaller set of new features and enhancements, any platform proliferation, and a complete set of updated documentation.

A software release update is a double-dot release, for example 2.6.1 or 7.6.1. This release type may contain a few new features and enhancements as well as many product fixes. Only those documents that are applicable to the new features or enhancements are updated and republished.

A maintenance release update is a triple-dot release, for example 2.6.0.1 or 7.6.0.1. This release type is primarily comprised of a number of fixes that are developed to address issues in major, minor, and software update releases. This release type may also include a small number of new features, enhancements, and platform or application proliferations. The only documentation that is provided is an online Readme and a release notes document that is available on the Symantec Support website.

Note: NetBackup versions 2.6.0.1, 2.6.1, 7.6.0.1, and 7.6.1 are used in this topic as examples. These versions of NetBackup do not exist at the time of this document's publication.

Installation requirements and platform compatibility 50 About compatibility with NetBackup 7.6

About compatibility with NetBackup 7.6

Symantec NetBackup has always maintained that the master server within an environment must be at a version level that is equal to or greater than the version levels of the media servers and clients within that environment. Symantec recommends that you keep your entire NetBackup environment up-to-date with the latest maintenance (triple-dot) releases. However, NetBackup offers the flexibility of an environment where the clients and the media servers are running a different triple-dot release than the master server. For example you can upgrade a media server or client to version 7.6.0.2 in an environment where the master server is running version 7.6. This same scenario applies to single-dot releases, for example version 7.6.1.1.

Since the NetBackup catalog resides on the master server, the master server is considered to be the client for a catalog backup. If your NetBackup configuration includes a media server, it must use the same NetBackup version as the master server to perform a catalog backup. See the NetBackup Installation Guide for information about mixed version support.

See “About software release types” on page 49.

For information about NetBackup compatibility with the NetBackup appliances, see the following tech note on the Symantec Support website:

Symantec NetBackup does not support any scenario where a minor release or software release update is at a higher version level than the parent server. For instance, the following examples apply:

If a master server is at 7.6, then the media servers and clients cannot be at a single-dot version level that is higher than 7.6, such as 7.7.

If a master server is at 7.6, then the media servers and client servers cannot be at a double-dot version level that is higher than 7.6, such as 7.6.1.

If a master server is at 7.6.1, then the media servers and clients cannot be at a double-dot version level that is higher than 7.6.1, such as 7.6.2.

See “About the NetBackup 7.6 release” on page 11.

Note: NetBackup versions 7.6.0.2, 7.6.1, 7.6.1.1, 7.6.2, and 7.7 are used in this topic as examples. These versions of NetBackup do not exist at the time of this document's publication.

The following table shows the various compatibility schemes that are supported with the current NetBackup 7.6 product line.

Installation requirements and platform compatibility 51 About compatibility with NetBackup 7.6

Table 2-5

Release compatibility for the NetBackup 7.6 product line

NetBackup master

NetBackup media

NetBackup client

server

server

7.6

7.0

7.0

7.6

7.0.1

7.0, 7.0.1

7.6

7.1

7.0, 7.0.1, 7.1, 7.1.0.x

7.6

7.1.0.1

7.0, 7.0.1, 7.1, 7.1.0.x

7.6

7.1.0.2

7.0, 7.0.1, 7.1, 7.1.0.x

7.6

7.1.0.3

7.0, 7.0.1, 7.1, 7.1.0.x

7.6

7.1.0.4

7.0, 7.0.1, 7.1, 7.1.0.x

7.6

7.5

7.0, 7.0.1, 7.1, 7.1.0.x, 7.5, 7.5.0.x

7.6

7.5.0.1

7.0, 7.0.1, 7.1, 7.1.0.x, 7.5, 7.5.0.x

7.6

7.5.0.3

7.0, 7.0.1, 7.1, 7.1.0.x, 7.5, 7.5.0.x

7.6

7.5.0.4

7.0, 7.0.1, 7.1, 7.1.0.x, 7.5, 7.5.0.x

7.6

7.5.0.5

7.0, 7.0.1, 7.1, 7.1.0.x, 7.5, 7.5.0.x

7.6

7.5.0.6

7.0, 7.0.1, 7.1, 7.1.0.x, 7.5, 7.5.0.x

7.6

7.5.0.7

7.0, 7.0.1, 7.1, 7.1.0.x, 7.5, 7.5.0.x

7.6

7.6

7.0, 7.0.1, 7.1, 7.1.0.x, 7.5, 7.5.0.x, 7.6,

7.6.0.x

Note: Support for the NetBackup 6.x product line has ended as of October, 2012.

Auto Image Replication support

In NetBackup 7.6, Auto Image Replication is supported for the servers that run version 7.5.0.3 or higher. For lower versions to accept replications from 7.6, an Emergency Engineering Binary (EEB) for the 7.1 master server is required.

Auto Image Replication is supported between the servers that run versions 7.1.0.x and 7.5.0.x. An exception occurs in certain versions, in which the replication of catalog backups may fail.

For more information, refer to the following Technote:

Installation requirements and platform compatibility 52 About compatibility with NetBackup 7.6

NetBackup compatibility

NetBackup is compatible with a mixture of NetBackup servers that are at various release levels in the same environment. However, Symantec validates only certain combinations of servers and clients within a NetBackup environment that must provide backward compatibility.

See “About compatibility with NetBackup 7.6” on page 50.

Note: The statements that are made in this topic do not override Symantec's standard End of Life policies. Once a NetBackup version reaches its end-of-life, no version of that product is supported. That includes backward-compatible versions.

Please review the following end-of-life technote on the Symantec Support website for more information:

Another useful tool that you can use to create a checklist to see if your system is ready for a NetBackup installation or an upgrade is the Installation and Upgrade Checklist tool. This tool is one in a set of Web-based tools that support Symantec Enterprise products. You can locate this tool and others on the Symantec Operations Readiness Tools (SORT) web page.

The following is a list of best-practice rules that you should consider for a mixed-server environment:

Before you upgrade the NetBackup server software, you must back up your NetBackup catalogs and verify that the catalog backup was successful.

During an upgrade to NetBackup 7.6, it is necessary to have enough free disk space to accommodate three complete copies of the NetBackup database. That includes all transaction logs and database files in the data directory including BMR if it is configured and in use. This directory is typically /usr/openv/db/data for UNIX-based operating systems and \Veritas\NetBackupDB\data for Windows-based operating systems when you use default installation methods.

In a mixed-server environment, the master server must run the highest version of NetBackup in use in that configuration with the exception of Maintenance Releases. See “About compatibility with NetBackup 7.6” on page 50.

A master server can inter-operate with a media server that is running a level of NetBackup that is one major release lower.

Installation requirements and platform compatibility 53 About platform life cycles

A media server cannot have a numerically higher version than the master server. (Each media server must run equal or lower levels of NetBackup than the master server with which it is associated.)

All NetBackup components (server, client, and console) on an individual system must be at the same version.

The backup images that are created under an older version of NetBackup are recoverable with a newer version of NetBackup.

Master and media servers should have a minimum soft limit of 8000 file descriptors per process. For more information about the effects of an insufficient number of file descriptors, see the following Technotes on the Symantec Support website.

NetBackup master and media servers exchange NetBackup server version information at startup, and every 24 hours. This exchange occurs automatically. After an upgrade, at startup, an upgraded media server uses the vmd service to push its version information to all of the servers that are listed in its server list.

To install NetBackup on Windows 2008/Vista/2008 R2/7 UAC-enabled environments, you must log on as the official administrator. Users that are assigned to the Administrators Group and are not the official administrator cannot install NetBackup in UAC-enabled environments. To allow users in the Administrators Group to install NetBackup, disable UAC.

For additional information about NetBackup version compatibility, see the following Technote on the Symantec Support website.

About platform life cycles

NetBackup software is compatible with an ever-changing set of platforms. And NetBackup must be flexible enough to handle platform life cycle issues such as adding and removing a platform from its compatibility list.

See “About adding a platform” on page 53.

See “About removing a client platform” on page 54.

About adding a platform

Adding a platform that is compatible with NetBackup introduces a situation where the platform has a future, but no history. In this situation, backward compatibility cannot be guaranteed without exhaustive testing. When a platform is added for a

Installation requirements and platform compatibility 54 About NetBackup EEB listings

NetBackup release, the platform is compatible with that version and subsequent versions (but not previous versions).

About removing a client platform

The customer commitment for client platform version support is one version back with every effort to be compatible with all versions. An exception is that the client version cannot be newer than the master and the media server version.

You can mix the individual clients that are at different version levels within a NetBackup domain. However, it is possible that during an alternate restore, the restore is sent to an older version. Alternate restores should go to the same version or newer versions.

About NetBackup EEB listings

This release incorporates fixes to several known issues that existed in previous versions of NetBackup. Many of these issues pertain to the customer-specific issues that have been documented in the form of Titan or Salesforce.com (SFDC) cases.

Many of the fixes that are incorporated into this release are available as individual engineering binaries and engineering bundles (EEBs). These EEBs were created

to address specific customer issues with a previous version of NetBackup. To view

a listing of EEBs that are included in NetBackup 7.6, download the following

document from the Symantec Support website.

NetBackup 7.6 Emergency Engineering Binary document

In addition, the SORT NetBackup Hot Fix/EEB Release Auditor has the capability

to find in what release an EEB is fixed. Use the following URL to access SORT.

Chapter

3

Product dependencies

This chapter includes the following topics:

Operating system patches and updates

Operating system patches and updates

This topic provides information on the product dependencies of this release of NetBackup. You should verify that your operating system is up-to-date with all of the latest patches and upgrades before you install NetBackup. This section is a guide to inform you of the operating systems that require a patch or an upgrade.

Table 3-1 provides the known, minimum operating system (OS) patches and updates. A vendor may have released a more recent patch that supersedes a patch that is listed in this table. Symantec recommends that you visit the Support website of that particular vendor for their latest patch information.

Table 3-1

Operating system patches and updates for NetBackup

Operating system type and version

Patch

Notes

AIX 6.1

AIX 6.1 TL5 SP2

NetBackup 7.5 or greater requires the AIX 6.1 TL5 SP2 (6100-05-02-1034) Maintenance Pack as a minimum. (Higher patch levels should also work.)

You can use the oslevel -s command to verify what Maintenance Pack level you have installed.

(6100-05-02-1034)

 

AIX run-time libraries 9.0.0.3 or later

The run-time libraries need to be at 9.0.0.3 or later. You may need to restart after you change to version

9.0.0.3.

HP-UX

COMPLIBS.LIBM -PS32

If you install AT on an HP-UX platform, this patch is required.

Table 3-1

Product dependencies 56 Operating system patches and updates

Operating system patches and updates for NetBackup (continued)

Operating system type and version

Patch

Notes

HP-UX IA64

Networking.NET-RUN:

 

/usr/lib/libipv6.sl

 

Networking.NET-RUN-64:

 

/usr/lib/pa20_64/libipv6.1

 

Networking.NET-RUN-64:

 

/usr/lib/pa20_64/libipv6.sl

 

Networking.NET2-RUN:

 

/usr/lib/hpux32/libipv6.so

 

Networking.NET2-RUN:

 

/usr/lib/hpux32/libipv6.so.1

 

Networking.NET2-RUN:

 

/usr/lib/hpux64/libipv6.so

 

Networking.NET2-RUN:

 

/usr/lib/hpux64/libipv6.so.1

 

Networking.NET2-RUN:

 

/usr/lib/libipv6.1

HP-UX PA-RISC

Networking.NET-RUN:

For HP-UX PA-RISC platforms, this fileset is required.

/usr/lib/libipv6.sl

 

Networking.NET-RUN-64:

For HP-UX PA-RISC platforms, this fileset is required.

/usr/lib/pa20_64/libipv6.1

 

Networking.NET-RUN-64:

For HP-UX PA-RISC platforms, this fileset is required.

/usr/lib/pa20_64/libipv6.sl

 

Networking.NET2-RUN:

For HP-UX PA-RISC platforms, this fileset is required.

/usr/lib/libipv6.1

HP-UX 11.11

PHSS_32226

This patch is a LIBCL patch.

Table 3-1

Product dependencies 57 Operating system patches and updates

Operating system patches and updates for NetBackup (continued)

Operating system type and version

Patch

Notes

 

PHSS_37516

Contains fixes for the following:

QXCR1000593919: purifyplus dumps core in PA32

QXCR1000589142: dld crash in LL_new_descendent_list when the aCC application is exiting.

QXCR1000589142: dld crash in LL_new_descendent_list when the aCC application is exiting.

QXCR1000746161: dlsym() hangs

QXCR1000593999: dld emits assert messages for chatr +mem_check enabled 64-bit executables

 

PHSS_26946

This patch is necessary to enable any C++ run-time code to work properly.

 

PHSS_27740

This patch is a libc cumulative patch.

 

PHSS_26560

This patch contains a linker tools cumulative patch.

 

PHSS_32864

That is a recommended critical patch from HP that is required for successful NetBackup client backups.

 

PHKL_26233

This patch enables HP-UX 11.11 mmap() to use large files from 2GB to 4GB.

 

PHSS_35379

That is a recommended critical patch from HP that is required for successful NetBackup client backups.

 

PHCO_29029

That is a recommended critical patch from HP that is required for NetBackup to use VxSS.

 

PHSS_24045

Allow POLL_INTERVAL to be set to zero in /var/ stm/config/tools/monitor/dm_stape.cfg. That disables the dm_stape monitor within the Event Monitoring System. Symantec recommends that you upgrade to IPR0109.

Table 3-1

Product dependencies 58 Operating system patches and updates

Operating system patches and updates for NetBackup (continued)

Operating system type and version

Patch

Notes

 

PHSS_30970

This patch can cause problems with the programs that have the setuid bit set. Hewlett-Packard ’s IT resource center website contains information about this patch.

www1.itrc.hp.com

 

PHCO_35743

S700_800 11.11 libc cumulative patch

The above patch has dependency on the following patches:

PHCO_31923 (critical patch): s700_800 11.11 libc cumulative header file patch

PHKL_34805 : 700_800 11.11 JFS3.3 patch; mmap

HP-UX 11.23

PHCO_33431

Symantec recommends that all customers running 11.23 install this patch. That applies to HP PA-RISC only because HP Itanium has moved to 11.31.

 

PHSS_34858

That is a recommended critical patch from HP that is required so that dlopen works properly.

 

PHKL_31500

That is a recommended critical patch from HP that NetBackup requires, particularly when you attempt to run NetBackup with NetBackup Access Control (NBAC).

 

PHSS_37492

Contains fixes for the following:

QXCR1000593919: purifyplus dumps core in PA32

QXCR1000589142: dld crash in LL_new_descendent_list when the aCC application is exiting.

QXCR1000746161: dlsym() hangs

QXCR1000593999: dld emits assert messages for chatr +mem_check enabled 64-bit executables

HP-UX 11.31

QPK1131 (B.11.31.1003.347a) patch bundle

This patch bundle is required for NetBackup media server support. It is an HP-UX March 2010 patch bundle.