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© 2018 American Psychological Association 2019, Vol. 34, No. 2, 148 –158
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School satisfaction is a critical aspect of well-being for every child and adolescent. Yet studies have
rarely investigated whether school satisfaction varies depending upon participant characteristics and
school-related social factors. Here we investigated whether disability and gender moderate adolescents’
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
self-report of school satisfaction. We also explored the role of mediating variables such as teacher
This document is copyrighted by the American Psychological Association or one of its allied publishers.
support, parent support, and relationships with peers (including friendships and also bullying). Our
analysis of data from 3,830 adolescents revealed a significant interaction between disability and gender.
Girls with disabilities reported the lowest school satisfaction, an effect that appeared to be more strongly
mediated by perceived lack of teacher support than other variables. Our findings are novel in disaggre-
gating school satisfaction data by both disability and gender to reveal an interaction between these
variables and in investigating the role of mediating variables relating to school-related social factors.
School satisfaction contributes to child and adolescent well- Disability and School Satisfaction
being and is a key component within the broader construct of
quality of life. Yet school satisfaction data are rarely disaggregated Defining Disability
by multiple participant characteristics. This is a missed opportunity
in terms of enriching theory, illuminating areas of need, and Article 1 of the United Nations (UN) Convention on the Rights
informing policy to enhance child and adolescent well-being. of Persons with Disabilities defines disability as long-term impair-
Indeed, appropriate disaggregation of data is now recognized as a ment that may be physical, mental, intellectual, or sensory and that
pressing issue in international and national efforts to monitor hinders full participation in society (United Nations General As-
well-being (United Nations Economic and Social Council Statis- sembly, 2007). However, operational definitions of disability vary
widely across surveys and administrative data collections
tical Commission, 2016) with particular focus on disability, gen-
(Madans, Loeb, & Altman, 2011; Madans, Mont, & Loeb, 2016;
der, ethnicity, indigenous status, and household poverty (United
Mont, 2007; Sabariego et al., 2015; Sabariego et al., 2016). While
Nations Children’s Fund, 2016). In the current study, we examined
most surveys rely on self-report of disability status (using a wide
the possibility that disability and gender might moderate adoles-
variety of question formats), administrative data collections typi-
cents’ self-report of school satisfaction and explored potential cally rely on external assessment of disability status within the
mediating variables such as teacher support, parent support, friend- context of the determination of eligibility for specific services or
ships with peers, and bullying. supports. At present, there is no “gold standard” for operationally
defining disability in a manner consistent with the UN Convention
(Sabariego et al., 2016).
This article was published Online First October 4, 2018. Defining School Satisfaction
Joanne Arciuli, Eric Emerson, and Gwynnyth Llewellyn, Centre for
Disability Research and Policy, Faculty of Health Sciences, The University The literature on quality of life includes both objective and
of Sydney. subjective measures, and there is ongoing debate about the benefits
Correspondence concerning this article should be addressed to Joanne and limitations of these different measures (Binder, 2014). Sub-
Arciuli, Faculty of Health Sciences, The University of Sydney, 75 East St, jective measures often pertain to an individual’s sense of well-
Lidcombe, 2141, Australia. E-mail: joanne.arciuli@sydney.edu.au being derived from a range of life experiences that may include
148
ADOLESCENTS’ SELF-REPORT OF SCHOOL SATISFACTION 149
school experiences, depending on the age of the participant. While Why Focus on Gender as Well as Disability?
there is no single agreed-upon definition of school satisfaction, it
is clear that school experiences contribute in an important way to Health research rarely explores gender specific experiences
child and adolescent well-being, and their broader sense of quality even though some services, interventions, health promotion strat-
egies, and policies relating to public health may well be strength-
of life, given the amount of time spent at school and the way that
ened by a gender specific focus (Eckermann, 2000). As disability
schooling can shape educational, vocational, social, and health life
is often seen as a health issue, it is perhaps not surprising that there
outcomes (e.g., McCabe, Bray, Kehle, Theodore, & Gelbar, 2011;
has been relatively little attention to the possibility that gender and
Slee & Skrzypiec, 2016). From a health perspective, it has been
disability may interact in moderating aspects of quality of life such
noted that “a positive school experience is considered a resource
as self-reported school satisfaction. Regardless, it is important to
for health and well-being, while a negative one may constitute a
examine the possibility of such an interaction, because there are
risk factor, affecting mental and physical health. Liking school
multiple and intersecting factors that can influence an individual’s
consequently has been identified as a protective factor against
full participation in society and resulting feelings of well-being
health-compromising behaviors, and not liking— or not feeling
and satisfaction.
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
tionships were the most important factor for explaining variance in Government Department of Social Services, the Australian Insti-
self-reported school satisfaction over time. A German study of tute of Health and Welfare, and the Australian Bureau of Statistics.
students in over 100 schools distinguished between teacher– The survey was designed after initial qualitative research with
student interpersonal activities relating to classroom management young people. It contained questions from a variety of existing
versus social support (Aldrup, Klusmann, Lüdtke, Göllner, & surveys and some questions developed specifically for the ACWP
Trautwein, 2018). In addition, analyses revealed that students’ and survey. It covered a wide range of domains (family, friends,
teachers’ perceptions of classroom management by teachers con- school, community/neighborhood, health, money and material
verged, whereas there were differences in students’ and teachers’ well-being, demographics, and other cross-cutting domains). The
perceptions of social support provided by teachers. Students’ per- survey was trialed in cooperation with 10 schools that elicited
ceptions of social support provided by teachers was strongly survey responses from 177 participants. During the main survey
related to students’ self-reported school satisfaction. Unfortu- administration phase, the survey was delivered online and students
nately, none of these studies reported on students with disabilities, were able to log in and out as many times as they wanted to in
and there has been little attention given to how effects of gender order to complete the survey. The completion rate was high with
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
might intersect with effects of disability. only 5.5% of participants failing to complete the survey.
This document is copyrighted by the American Psychological Association or one of its allied publishers.
unweighted sample). The selected subsample included information mediating variables. Moderated mediation (research question
on 3,830 students (89% of the unweighted Year 8 subsample) in four) was examined by estimating the indirect effects apparent
101 schools. The number of children nested in schools ranged from in the previous stage of analysis, but conditioned on the mod-
1 to 118, with a median of 31. In Australia, Year 8 primarily covers erator (student gender), again using OLS regression to estimate
the age range 13–14 years. all effects of interest. In all stages, bootstrapping procedures
(involving 5,000 samples) were used to estimate the 95% con-
fidence intervals of coefficients. Sensitivity analyses were un-
Measures
dertaken using a binary outcome and logistic regression. All
The survey instrument includes questions from a variety of analyses addressing research questions two to four were under-
sources including the international Health Behavior in School taken using the PROCESS procedure written for IBM SPSS
Aged Children study (www.hbsc.org) and the international (Hayes, 2013).
Children’s World’s study (www.isciweb.org). Self-report of
school satisfaction was measured by 6 items taken from the Results
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
Table 2
School Satisfaction Among Year 8 Students With and Without Self-Reported Disability
. . . I feel happy With 11.9% 25.3% 50.4% 12.4% .42 (.31–.58), p ⬍ .001
Without 4.5% 14.2% 61.2% 20.0%
. . . I really like to go to each day With 20.6% 33.0% 37.4% 9.0% .48 (.37–.64), p ⬍ .001
Without 7.4% 30.7% 49.8% 12.0%
. . . I find that learning is a lot of fun With 17.2% 35.0% 38.2% 9.7% .56 (.43–.73), p ⬍ .001
Without 8.4% 29.2% 51.2% 11.1%
. . . I feel safe and secure With 8.8% 16.9% 56.6% 17.6% .46 (.35–.59), p ⬍ .001
Without 3.9% 9.4% 56.0% 30.7%
. . . I like learning With 11.8% 25.5% 51.0% 11.8% .59 (.46–.76), p ⬍ .001
Without 6.9% 18.8% 56.6% 17.6%
. . . I get enjoyment from being there With 15.0% 25.6% 45.8% 13.5% .48 (.36–.65), p ⬍ .001
Without 6.2% 17.4% 57.9% 18.5%
ADOLESCENTS’ SELF-REPORT OF SCHOOL SATISFACTION 153
Table 3
Association Between Disability and School Satisfaction for Male and Female Year 8 Students
support or bullying. In both instances the strength of the mediating the relationships among disability, gender, and school satisfaction.
This document is copyrighted by the American Psychological Association or one of its allied publishers.
relationship was greater for female students. Teacher support ap- Our analysis of data from the 2014 Australian Child Wellbeing
peared to be more important in understanding these gender differ- Project (ACWP) examined these issues in a sample of 3,380 Year
ences than friendships. Sensitivity analyses using a binary outcome 8 students in Australian mainstream schools.
gave broadly similar results. Our results showed that (1) students with disabilities reported
Moderation of the relationship between exposure to the medi- significantly lower levels of school satisfaction than their nondis-
ating variable and subsequent school satisfaction. Significant abled peers; (2) the association between disability and school
evidence of moderated mediation was present only for number of satisfaction was moderated by gender, with significantly larger
friends (index of moderated mediation ⫽ ⫺0.02, SE ⫽ 0.01), with decrements in school satisfaction for female students with disabil-
the mediation effect being stronger for female students. While
ities; (3) the association between disability and low school satis-
statistically significant, the effect size is very small. No significant
faction was mediated independently by four variables (increased
moderated mediation effects were evident when the analyses were
rates of bullying, lower levels of reported teacher support, lower
repeated with a binary outcome.
levels of reported parental support for school, lower number of
Given these marked gender differences in the mediating path-
ways, we repeated the mediation analysis separately for girls and close friends); (4) these mediating pathways were characterized by
boys (see Figure 3). For girls, the total indirect effects of disability increased risk of exposure of students with disabilities to the
on school satisfaction were highly statistically significant for all mediating variables—there was no evidence to suggest that stu-
four pathways (p ⬍ .004), with the effect sizes associated with dents with disabilities were more or less vulnerable or resilient to
teacher support (0.18, SE ⫽ 0.03) and bullying (0.11, SE ⫽ 0.02) the effects of exposure on subsequent school satisfaction; and (5)
being markedly greater than those for parental support (0.05, SE ⫽ the mediating pathway associated with teacher support was mod-
0.01) and number of friends (0.03, SE ⫽ 0.01). For boys, only the erated by student gender, with significantly larger decrements in
indirect effect through bullying was significant (0.06, SE ⫽ 0.01). teacher support reported by female students with disabilities.
This study adds to the sparse and somewhat inconsistent liter-
Discussion ature on the relationship between disability and school satisfaction.
Findings have been mixed with some studies reporting no effect of
School satisfaction is a critical aspect of well-being for every disability on school satisfaction (Gilman et al., 2004; Ginieri-
child and adolescent. Yet studies have rarely considered whether
Coccossis et al., 2013; McCullough & Huebner, 2003), while other
self-reported school satisfaction varies depending upon multiple
studies have found an effect of disability but in opposing direc-
and potentially intersecting participant characteristics such as dis-
tions. (Brantley et al., 2002, found higher school satisfaction in
ability and gender. No previous research has examined whether
those with disabilities; Watson & Keith, 2002, found lower school
school-related social experiences such as support provided by
teachers and parents, as well as peer relationships, might mediate satisfaction in those with disabilities). These previous studies
included modest sample sizes (140 –160 students) and used instru-
ments that did not comprehensively examine school satisfaction
and school-related social factors. The current study reports on a
large sample that completed a survey with multiple questions
relating to various aspects of school satisfaction.
Second, this is the first study to examine the extent to which
gender moderated the relationship between disability and school
satisfaction. The moderation effect of gender observed in the
current study was clear—female students with disabilities reported
lower levels of school satisfaction than males with disabilities and
students without disabilities. Student gender also moderated the
association between disability status and teacher support, with
Figure 1. Estimated mean scores on standardized school satisfaction significantly larger decrements in teacher support reported by
scale by gender and disability status. female students with disabilities.
154 ARCIULI, EMERSON, AND LLEWELLYN
a = -0.34*** b = 0.11***
SE = 0.08 SE = 0.01
Parental support
Teacher support
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
a = -0.53*** b = 0.18***
SE = 0.14 SE = 0.01
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c = -0.19***
SE = 0.05
Disability School satisfaction
a = -0.40*** b = 0.03**
SE = 0.07 SE = 0.01
Extent of bullying
a = 0.50*** b = -0.16***
SE = 0.05 SE = 0.02
ⴱ ⴱⴱ ⴱⴱⴱ
Figure 2. Unstandardized path coefficients for mediation analysis. p ⬍ .05. p ⬍ .01. p ⬍ .001.
Third, our findings suggest that lower school satisfaction may be the results of the current study suggest a rather striking interaction
primarily related to lower satisfaction with teacher support, higher between disability and gender with regard to school satisfaction. It
rates of exposure to bullying, and, to a much lesser extent, lower may be that gender effects are more likely to be observed when
levels of parental support and lower number of close friendships. they intersect with disability.
As noted, our results suggest that gender differences in perceived
levels of teacher support, in particular, may account for the much
Limitations and Future Directions
lower levels of school satisfaction reported by female students
with disabilities. Broadly speaking, this finding is in line with The ACWP dataset used in the current study has a number of
previous studies of students without disabilities that have indicated limitations that are worthy of consideration. The final overall
that teacher support is a key contributor to school satisfaction (e.g., response rate for the survey used to collect ACWP data was 12%.
Hallinan, 2008; Jiang et al., 2013; Kim & Kim, 2013). This may be considered low, but this rate reflects the combined
The findings reported here can assist in enriching our theoretical decisions of school managers to allow their schools to take part in
perspectives, illuminating possible areas of need and, in the longer the project, the willingness of whole year levels or intact classes to
term, informing policy to protect against low school satisfaction in take part, and the requirement for informed consent by individual
adolescents at risk (e.g., girls with disabilities). For example, in students and their parents. Another limitation is that the ACWP
discussing their developmental– ecological perspective on healthy survey did not differentiate among different types of disability. It
school environments in children without disabilities, Baker et al. is possible that the relationships between school satisfaction, dis-
(2003) suggested that there may be relatively small associations ability, gender, and mediating variables might differ depending on
between gender and school satisfaction (see Hui & Sun, 2010, and the nature of the adolescent’s disability (cf., L. Jones et al., 2012).
Zullig, Huebner, & Patton, 2011, for similar findings). However, Unfortunately, there is no way to know whether that is the case
ADOLESCENTS’ SELF-REPORT OF SCHOOL SATISFACTION 155
dence regarding disability status and type from the student and
others involved in caring for that student, and including questions
that may be pertinent in particular geographical locations. More-
over, the ACWP survey has a number of strengths. Notably,
multiple questions relating to school satisfaction were asked.
Moreover, questions avoided terms such as “satisfaction” and
“satisfactory” that children and adolescents might find difficult to
conceptualize (as per the recommendations of Taylor, Olds, Bo-
shoff, & Lane, 2010). In addition, the ACWP survey contained
questions about school-related social experiences that enable anal-
yses of mediating variables as reported here.
We hope that our findings will stimulate research on a number
of issues. For example, it would be valuable to obtain additional
independent measures of teacher support to investigate whether
there is a correlation between students’ perceived support and
independent reports. And it would be valuable to canvas teachers’
views on how the interaction between disability and gender might
affect adolescents’ school satisfaction (e.g., see the special issue
edited by Pugach, Blanton, & Florian, 2012). However, as noted,
recent research has highlighted that students’ and teachers’ per-
ceptions of social support by teachers do not necessarily align and
that students appear to be especially sensitive to the social support
they receive from teachers by comparison with their peers (Aldrup
et al., 2018).
In future studies, it would be valuable to explore more specific
sources of gender-related differences in school satisfaction. As
noted, research on disability and gender has raised issues such as
increased risk of sexual and physical abuse and increased barriers
to physical activity experienced by females with disabilities (e.g.,
Anderson et al., 2008; Nosek & Hughes, 2003). It would be
Figure 3. Unstandardized path coefficients for mediation analysis for worthwhile examining these issues in school settings and in rela-
girls (a) and for boys (b). ⴱ p ⬍ .05. ⴱⴱ p ⬍ .01. ⴱⴱⴱ p ⬍ .001.
tion to self-reported school satisfaction.
More generally, our results suggest that it is important to con-
sider the broader implications of an interaction between gender
based on the ACWP dataset.2 Another point to consider is that and disability for future policy and practice (see also Eckermann,
some view self-reported disability status as problematic because it 2000; Gaub & Carlson, 1997; Thompson, Caruso, & Ellerbeck,
might be erroneous and might result in underreporting or overre- 2003). Denny and colleagues (2011) investigated the role of
porting. While self-report of disability is used in most health and schools in promoting students’ well-being, however, their focus
social surveys, independent assessment of disability status is typ-
ically used within the context of the determination of eligibility for
2
specific services or supports in an administrative context. At A report by the Australian Institute of Health and Welfare (2004)
present, there is no “gold standard” for operationally defining reported on disability in Australian children 0 –14 years of age in 1998.
That report noted that the most common disability was physical/diverse
disability in a manner consistent with the UN Convention (Sabar- disability followed by intellectual/learning disability, followed by sensory/
iego et al., 2016). Our results need to be carefully considered in the speech disability, followed by psychiatric disability, followed by disability
context of a particular self-reported definition of disability. Also of related to acquired brain injury, which was the least common disability.
156 ARCIULI, EMERSON, AND LLEWELLYN
was not on the interaction between disability and gender. It would Gaub, M., & Carlson, C. L. (1997). Gender differences in ADHD: A
be valuable to consider how schools might focus on strategies meta-analysis and critical review. Journal of the American Academy of
targeting disability and gender to protect against low school sat- Child & Adolescent Psychiatry, 36, 1036 –1045. http://dx.doi.org/10
isfaction. For example, might it be possible to offer school man- .1097/00004583-199708000-00011
agers and teachers support in better understanding gender related Gilman, R., Easterbrooks, S. R., & Frey, M. (2004). A preliminary study of
disability issues? Might it be possible for students, themselves, to multidimensional life satisfaction among deaf/hard of hearing youth
across environmental settings. Social Indicators Research, 66, 143–164.
actively participate in these kinds of discussions? Although it is
http://dx.doi.org/10.1023/B:SOCI.0000007495.40790.85
beyond the scope of the current study to outline specific strategies,
Ginieri-Coccossis, M., Rotsika, V., Skevington, S., Papaevangelou, S.,
we hope that our research might initiate relevant conversations Malliori, M., Tomaras, V., & Kokkevi, A. (2013). Quality of life in
among stakeholders within schools. newly diagnosed children with specific learning disabilities (SpLD) and
differences from typically developing children: A study of child and
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(Appendix follows)
158 ARCIULI, EMERSON, AND LLEWELLYN
Appendix
Measures and Their Sources
Self-report information was collected on the student’s self- items were taken from the Progress in International Reading Lit-
This document is copyrighted by the American Psychological Association or one of its allied publishers.
reported age, sex, culturally and linguistically diverse (CALD) eracy Study (Martin, Mullis, & Kennedy, 2007). Response options
status, and indigenous status. Child self-report was also collected were Every day or almost every day, Once or twice a week, Once
on two indicators of family SES: (1) living in a household in which or twice a month, and Never or almost never. The third item was
no adult was in paid employment; and (2) living in a single-parent developed by the ACWP team. Response options were At least
headed household. every week, Once or twice a term, Once or twice a year, and Never
or almost never. The items, which showed moderate to poor
School Satisfaction internal consistency in the selected sub-sample (␣ ⫽ 0.51), were
combined into a single (additive) scale.
Self-report of school satisfaction was measured by six items
taken from the Longitudinal Study of Australian Children (http://
Close Friendships
www.growingupinaustralia.gov.au/); My school is a place where
... A single item adapted from the HBSC was used: How many
close friends do you have?
1. . . . I feel happy.
Bullied at School
2. . . . I really like to go to each day.
Six items, taken from the Australian Covert Bullying Prevalence
3. . . . I find that learning is a lot of fun. Study (Cross et al., 2009), were used to assess the prevalence of
exposure to being bullied:
4. . . . I feel safe and secure.
1. Students deliberately ignored me or left me out of a
5. . . . I like learning.
group to hurt me.
6. . . . I get enjoyment from being there.
2. I was teased in nasty ways.
Each item was rated on a 4-point Likert scale (strongly agree . . .
3. I had a student tell lies about me behind my back, to
strongly disagree). The six items demonstrated good internal con-
make other students not like me.
sistency (␣ ⫽ 0.91) in the selected sub-sample and were combined
into a single (additive) scale. Overall satisfaction scores were 4. I have been made to feel afraid I would get hurt.
tri-modally distributed (with small peaks at both extremes) and
demonstrated significant skew and kurtosis. In addition to deriving 5. I had secrets told about me to others behind my back, to
a total scale score, we derived binary measures for each item (very hurt me.
dissatisfied vs. other responses) and the overall scale (scoring in
the lowest population decile vs. not). 6. A group decided to hurt me by ganging up on me.