PC350-8 Troubleshooting of Hydraulic and Mechanical System (H-Mode) PDF

SEN02633-03
1SHOP MANUAL
PC300-8 60001 and up

PC300LC-8 60001 and up
PC350-8 60001 and up
PC350LC-8 60001 and up
40 Troubleshooting 1
Troubleshooting of hydraulic and
mechanical system (H-mode)
System chart for hydraulic and mechanical system ........................................................................................ 4
Information contained in troubleshooting table ............................................................................................... 6
H-1 All work equipment lack power, or travel and swing speeds are slow...................................................... 8
H-2 Engine speed sharply drops or engine stalls. ......................................................................................... 10
H-3 No work equipment, swing or travel move ..............................................................................................11
H-4 Abnormal noise is heard from around hydraulic pump............................................................................11
H-5 Auto-decelerator does not work ............................................................................................................. 12
H-6 Fine control mode does not function or responds slow .......................................................................... 12
H-7 Boom moves slowly or lacks power ....................................................................................................... 13
H-8 Arm moves slowly or lacks power .......................................................................................................... 14
H-9 Bucket moves slowly or lacks power...................................................................................................... 15
H-10 Work equipment does not move in its single operation........................................................................ 15
H-11 Work equipment has a bit too fast hydraulic drift.................................................................................. 16
H-12 Work equipment has big time lag ......................................................................................................... 18
PC300, 350-8 1
SEN02633-03 40 Troubleshooting
H-13 Other work equipment moves when relieving single circuit..................................................................18

H-14 Power max. switch does not operate ................................................................................................... 19
H-15 In compound operation, work equipment with larger load moves slowly ............................................. 19
H-16 In swing + boom RAISE operation, boom moves slowly ...................................................................... 20
H-17 In swing + travel operation, travel speed drops sharply ....................................................................... 20
H-18 Machine swerves in travel .................................................................................................................... 21
H-19 Machine travels slowly ......................................................................................................................... 22
H-20 Machine cannot be easily steered or lacks power................................................................................ 23
H-21 Travel speed does not shift, or it is too slow or fast.............................................................................. 24
H-22 Track shoe does not turn (on one side only) ........................................................................................ 25
H-23 Machine does not swing....................................................................................................................... 26
H-24 Swing acceleration is poor, or swing speed is slow.............................................................................. 28
H-25 Excessive overrun when stopping swing.............................................................................................. 30
H-26 There is big shock when stopping swing.............................................................................................. 31
H-27 Large sound is made when up per structure stops swinging. ............................................................... 31
H-28 Swing hydraulic drift is too big .............................................................................................................. 32
2 PC300, 350-8
40 Troubleshooting SEN02633-03
PC300, 350-8 3
System chart for hydraulic and mechanical system 1
4 PC300, 350-8
This is a system chart that has been drawn up by simp lifying the whole hydraulic circuit chart. Use it as
a reference material when troubleshooting the hydraulic and mechanical system.
PC300, 350-8 5
Information contained in troubleshooting table 1

Troubleshooting table and related circuit diagram collectively carry the following information. Carry out
troubleshooting work after fully grasping their contents.
Failure phe-
Phenomenon occurring on machine
nomenon
Relative infor-
Information on the failure occurred as well as the troubleshooting
mation
Cause Standard value in normalcy and references for troubleshooting
2
Presumed Cause for presumed failure
cause and stan- [Contents]
(The attached No. is for fil-
dard value in • The standard values in normalcy by which to judge “Good”
3 ing and reference purpose
normalcy or “No Good” about presumed causes.
only. It does not stand for
• References for making judgement of “good” or “No Good”
any priority.)
4
6 PC300, 350-8
PC300, 350-8 7
H-1 All work equipment lack power, or travel and swing speeds are
slow 1
Trouble • Speed or power of whole work equipment, travel, and swing is low.
Related infor-
• Set the working mode in P-mode before start.
mation
Cause Standard value in normal state/Remarks on troubleshooting

Prepare with engine stopped, then run engine at high idle and
carry out troubleshooting.
1 Malfunction of unload valve Control lever Unload pressure
3.9 ± 1.0 MPa
All lever in neutral
{40 ± 10 kg/cm2}
Control lever Main relief pressure
Defective adjustment or mal- 33.34 – 36.77 MPa
2 Arm IN
function of main relief valve {340 – 375 kg/cm 2}
If oil pressure does not become normal after adjustment, main relief
valve may have malfunction or internal defect. Check main relief
valve directly.
Malfunction of self pressure
Possible causes 3 Control lever Control circuit basic pressure
reducing valve
and standard 2.83 – 3.43 MPa
value in normal All levers in neutral
{29 – 35 kg/cm2}
state
Measured oil pres- Measurement condi-
Oil pressure ratio
sure tion
Defective adjustment or mal- Pump discharge
4 1
function of PC valve pressure Swing lock: ON
PC valve output pres- Arm IN relief
Approx. 3/5
sure
If oil pressure does not become normal after adjustment, PC valve
may have malfunction or internal defect. Check PC valve directly.
LS-EPC output
Travel speed Travel lever
5 Malfunction of LS-EPC valve pressure
Approx. 1.4 MPa
Lo Neutral
{Approx. 14 kg/cm2}
Hi Lifting operation 0 MPa {0 kg/cm 2}
8 PC300, 350-8

Oil pressure ratio
Measured oil pres- Travel with no load
sure All levers in neutral (Lever operated
Possible causes Defective adjustment or mal- halfway)
6
and standard function of LS valve Pump discharge
1
value in normal pressure Almost same pres-
state sure
LS valve output pres-
Approx. 3/5
sure
If oil pressure does not become normal after adjustment, LS valve
may have malfunction or internal defect. Check LS valve directly.
7 Malfunction of servo piston Servo piston may have malfunction. Check it directly.
If any cause above is detected, cause may be lowering of perfor-
8 Defective piston pump
mance, malfunction, or internal defect of piston pump.
PC300, 350-8 9
H-2 Engine speed sharply drops or engine stalls 1
Trouble • Engine speed lowers extremely or engine stalls.

Related infor-
mation

Control lever Main relief pressure
Defective adjustment or mal- 33.34 – 36.77 MPa
1 Arm IN
function of main relief valve {340 – 375 kg/cm 2}
If oil pressure does not become normal after adjustment, main relief
valve may have malfunction or internal defect. Check main relief
valve directly.
Measured oil pres- Measurement condi-
Oil pressure ratio
sure tion
Defective adjustment or mal- Pump discharge
2 1
function of PC valve pressure Swing lock: ON
Possible causes PC valve output pres- Arm IN relief
Approx. 3/5
and standard sure
value in normal If oil pressure does not become normal after adjustment, PC valve
state may have malfunction or internal defect. Check PC valve directly.
Oil pressure ratio
sure All lever in neutral (Lever operated
Defective adjustment or mal- halfway)
3
function of LS valve Pump discharge
1
pressure Almost same pres-
LS valve output pressure
Approx. 3/5
sure
Clogging of orifice or filter in Orifices or filters in pump servo devices may be clogged. Check
4
servo devices them directly.
10 PC300, 350-8
H-3 No work equipment, swing or travel move 1
Trouble • All work equipment, swing, and travel mechanism do not move.
Related infor-
mation

Malfunction of PPC lock Lock lever Solenoid output pressure
1
solenoid valve Lock 0 MPa {0 kg/cm2}
2.84 – 3.43 MPa
Released
{29 – 35 kg/cm2}
Possible causes Prepare with engine stopped, then run engine at high idle and
and standard carry out troubleshooting.
value in normal Malfunction of self pressure
2 Control lever Control circuit basic pressure
state reducing valve
2.83 – 3.43 MPa
All levers in neutral
{29 – 35 kg/cm2}
Piston pump may have malfunction or internal defect. Check it by
following method.
3 Defective piston pump
• Crank the engine with oil pressure measurement plug removed.
If oil flows out, the piston pump is normal.
Pump shaft may not revolve because of defect in damper. Check
4 Defective damper
damper directly.
H-4 Abnormal noise is heard from around hydraulic pump 1
Failure phe-
• An abnormal noise is heard from around hydraulic pump.
nomenon
Relative infor-
mation

1 Hydraulic oil level lowered Make a visual check.
2 Quality of hydraulic oil bad Air may have ge t mixed with the oil. Make a visual check.
Presumed It is presumed that the cap of hydraulic tank is clogged, thereby
cause and stan- 3 Hydraulic tank cap clogged
causing negative pressure inside the tank. Make a visual check.
dard value in
It is presumed that the strainer in the hydraulic tank is clogged,
normalcy Hydraulic tank strainer
4 thereby causing negative pressure in the suction circuit. Make a
clogged
visual check.
The piston pump is suspected of an internal failure. Check the pump
5 Piston pump defective
itself.
PC300, 350-8 11
H-5 Auto-decelerator does not work 1
Trouble • Auto-decelerator does not operate.

• Carry out this troubleshooting if auto-decelerator does not operate when travel lever is operated.
Related infor- (Shuttle valve (in PPC valve) is installed between PPC valve and oil pressure switch of only in travel
mation circuit.)

Possible causes carry out troubleshooting.
and standard
Malfunction of travel PPC Travel lever PPC valve output pressure
value in normal 1
state valve (shuttle valve) Neutral 0 MPa {0 kg/cm2}
Min. 2.7 MPa
Operated
{Min. 28 kg/cm2}
H-6 Fine control mode does not function or responds slow 1
Trouble • Fine control performance or response is low.

Related infor-
mation

LS-EPC output
Approx. 1.4 MPa
Lo Neutral
{Approx. 14 kg/cm2}
2 Clogging of LS circuit orifice Orifice of LS circuit may be clogged. Check it directly.
Possible causes Prepare with engine stopped, then run engine at high idle and
and standard carry out troubleshooting.
value in normal
Oil pressure ratio
state
sure All levers in neutral (Lever operated
Defective adjustment or mal- halfway)
3
function of LS valve Pump discharge
1
pressure Almost same pres-
LS valve output pressure
Approx. 3/5
sure
12 PC300, 350-8
H-7 Boom moves slowly or lacks power 1
Trouble • Speed or power of boom is low.

Related infor-
mation

Malfunction of right PPC Boom lever PPC valve output pressure
1
valve (boom circuit) Neutral 0 MPa {0 kg/cm2}
Min. 2.7 MPa
Boom Raise or Boom Lower
{Min. 28 kg/cm2}
Malfunction of merge-divider Travel lever Solenoid output pressure
2
solenoid valve Neutral 0 MPa {0 kg/cm2}
2.84 – 3.43 MPa
Either side operated
{29 – 35 kg/cm2}
Malfunction of merge-divider Merge-divider valve (main/LS) may have malfunction. Check it
3
valve (main/LS) directly.
Malfunction of boom control Spool of boom control valve (Lo/Hi) may have malfunction. Check it
4
valve (spool) directly.
Malfunction of boom control
Pressure compensation valve of boom control valve (Lo/Hi) may
Possible causes 5 valve (pressure compensa-
have malfunction. Check it directly.
and standard tion valve)
value in normal Malfunction of boom control Regeneration valve of boom control valve (Lo) may have malfunc-
6
state valve (regeneration valve) tion or defective seal. Check it directly.
Malfunction of boom control Lock valve of boom control valve (Lo) may have malfunction. Check
7
valve (lock valve) it directly.
Malfunction of boom control Check valve of boom control valve (Hi) may have malfunction.
8
valve (check valve) Check it directly.
Malfunction or defective seal Safety valve for lock valve may have malfunction or defective seal.
9
of safety valve for lock valve Check it directly.
Malfunction or defective seal
Suction valve of boom control valve (Lo) may have malfunction or
10 of boom control valve (suc-
defective seal. Check it directly.
tion valve)
Safety-suction valve of boom control valve (Lo) may have malfunc-
11 of boom control valve
tion or defective seal. Check it directly.
(safety-suction valve)
Malfunction of LS shuttle
LS shuttle valve of left travel control valve, bucket control valve, or
12 valve (left travel, bucket, or
service control valve may have malfunction. Check it directly.
service)
13 Defective boom cylinder
Boom lever Leakage from cylinder
Raise relief 20 cc/min
PC300, 350-8 13
H-8 Arm moves slowly or lacks power 1
Trouble • Speed or power of arm is low.

Related infor-
mation

Malfunction of left PPC valve Arm lever PPC valve output pressure
1
(arm circuit) Neutral 0 MPa {0 kg/cm2}
Min. 2.7 MPa
IN or OUT
{Min. 28 kg/cm2}
2
solenoid valve Neutral 0 MPa {0 kg/cm2}
2.84 – 3.43 MPa
{29 – 35 kg/cm2}
Malfunction of pump merge- Pump merge-divider valve (main/LS) may have malfunction. Check
3
divider valve (main/LS) it directly.
Malfunction of arm control Spool of arm control valve (Lo/Hi) may have malfunction. Check it
4
Malfunction of arm control
Pressure compensation valve of arm control valve (Lo/Hi) may have
5 valve (pressure compensa-
Possible causes malfunction. Check it directly.
tion valve)
and standard
Malfunction of arm control Regeneration valve of arm control valve (Lo) may have malfunction
value in normal 6
valve (regeneration valve) or defective seal. Check it directly.
state
Malfunction of arm control
Lock valve of arm control valve (Lo) may have malfunction. Check it
7 valve (lock valve)
directly.
(if equipped)
Malfunction of arm control Check valve of arm control valve (Hi) may have malfunction. Check
8
valve (check valve) it directly.
Safety valve for lock valve may have malfunction or defective seal.
9 of safety valve for lock valve
Check it directly.
(if equipped)
Safety-suction valve of arm control valve (Lo/Hi) may have malfunc-
10 of arm control valve (safety-
tion or defective seal. Check it directly.
suction valve)
Malfunction of arm control Quick return valve of arm control valve (Hi) may have malfunction.
11
valve (quick return valve) Check it directly.
Malfunction of LS shuttle LS shuttle valve of right travel control valve, boom control valve, left
12 valve (right travel, boom, left travel control valve, bucket control valve, or service control valve
travel, bucket, or service) may have malfunction. Check it directly.
13 Defective arm cylinder
Arm lever Leakage from cylinder
IN relief 20 cc/min
14 PC300, 350-8
H-9 Bucket moves slowly or lacks power 1
Trouble • Speed or power of bucket is low.

Related infor-
mation

Malfunction of right PPC Bucket lever PPC valve output pressure
1
valve (bucket circuit) Neutral 0 MPa {0 kg/cm2}
Min. 2.7 MPa
CURL or DUMP
{Min. 28 kg/cm2}
Malfunction of bucket control Spool of bucket control valve may have malfunction. Check it
2
Possible causes
and standard Malfunction of bucket control
Pressure compensation valve of bucket control valve may have mal-
value in normal 3 valve (pressure compensa-
function. Check it directly.
state tion valve)
Safety-suction valve of bucket control valve may have malfunction
4 of bucket control valve
or defective seal. Check it directly.
Malfunction of LS shuttle LS shuttle valve of service control valve may have malfunction.
5
valve (service) Check it directly.
6 Defective bucket cylinder
Bucket lever Leakage from cylinder
CURL relief 20 cc/min
H-10 Work equipment does not move in its single operation 1
• Boom does not move singly.

Trouble • Arm does not move singly.
• Bucket does not move singly.
Related infor-
mation

Possible causes Work equipment lever PPC valve output pressure
and standard 1 Malfunction of PPC valve
value in normal Neutral 0 MPa {0 kg/cm2}
state Min. 2.7 MPa
Operated
{Min. 28 kg/cm2}
Malfunction of control valve
2 Spool of control valve may have malfunction. Check it directly.
(spool)
PC300, 350-8 15
H-11 Work equipment has a bit too fast hydraulic drift 1
Trouble (1) • Hydraulic drift of boom is large.

Related infor-
mation

Possible causes 1 Defective boom cylinder
Boom lever Leakage from cylinder
and standard
value in normal RAISE relief 20 cc/min
state Defective seal of boom con- Seal of lock valve of boom control valve (Lo) may be defective.
2
trol valve (lock valve) Check it directly.
Defective seal of safety valve Seal of safety valve for lock valve may be defective. Check it
3
for lock valve directly.
Trouble (2) • Hydraulic drift of arm is large.

Related infor-
mation

1 Defective arm cylinder
Arm lever Leakage from cylinder
IN relief 20 cc/min
Seal of safety-suction valve of arm control valve (Lo/Hi) may be
Possible causes defective. Check it directly.
and standard This safety-suction valve may be checked by replacing it with
Defective seal of arm control
value in normal 2
valve (safety-suction valve) another one and seeing change of condition. (However, do not
state
use a safety-suction valve for lowering the boom or lock valve
for this purpose because its set pressure is different.)
Defective seal of arm control Seal of spool of arm control valve (Lo/Hi) may be defective. Check it
3
Defective seal of arm control
Seal of pressure compensation valve of arm control valve (Lo/Hi)
may be defective. Check it directly.
tion valve)
16 PC300, 350-8
Trouble (3) • Hydraulic drift of bucket is large.

Related infor-
mation

1 Defective bucket cylinder
Bucket lever Leakage from cylinder
CURL relief 20 cc/min
Seal of safety-suction valve of bucket control valve may defec-
Possible causes tive. Check it directly.
and standard Defective seal of bucket con-
This safety-suction valve may be checked by replacing it with
value in normal 2 trol valve (safety-suction
another one and seeing change of condition. (However, do not
state valve)
use a safety-suction valve for lowering the boom or lock valve
for this purpose because its set pressure is different.)
Defective seal of bucket con- Seal of bucket control valve spool may be defective. Check it
3
trol valve (spool) directly.
Defective seal of valve con-
Seal of pressure compensation valve of bucket control valve may be
4 trol valve (pressure compen-
defective. Check it directly.
sation valve)
PC300, 350-8 17
H-12 Work equipment has big time lag 1
Trouble Time lag of work equipment is large.

Related infor-
Set the working mode in P-mode before start.
mation

LS-EPC output
Approx. 1.4 MPa
Lo Neutral
{Approx. 14 kg/cm2}
Possible causes Malfunction of control valve
Regeneration valve of control valve may have malfunction. Check it
and standard 2 (regeneration valve)
directly.
value in normal [boom and arm only]
state Safety-suction valve of control valve may have malfunction. Check it
directly.
The safety-suction valve of the arm or boom may be checked
3 by replacing it with another one and seeing change of condi-
tion. (However, do not use a safety-suction valve for lowering
the boom or lock valve for this purpose because its set pres-
sure is different.)
Pressure compensation valve of control valve may have malfunc-
4 (pressure compensation
tion. Check it directly.
valve)
H-13 Other work equipment moves when relieving single circuit 1
Trouble • When part of work equipment is relieved singly, other parts of work equipment move.
Related infor-
mation
Possible causes Cause Standard value in normal state/Remarks on troubleshooting

and standard Defective seal of control
value in normal Seal of pressure compensation valve of control valve may be defec-
state tive. Check it directly.
tion valve)
18 PC300, 350-8
H-14 Power max. switch does not operate 1
Trouble • The power maximizing function does not work.

Related infor-
mation

Possible causes Swing lock switch Solenoid output pressure
Malfunction of 2-stage relief
and standard 1
solenoid valve OFF 0 MPa {0 kg/cm2}
value in normal
state 2.84 – 3.43 MPa
ON
{29 – 35 kg/cm2}
Malfunction of main relief
2 Main relief valve may have malfunction. Check it directly.
valve
H-15 In compound operation, work equipment with larger load moves

slowly 1
Failure phe-
• In a compound operation, work equipment with larger load tends to move slowly.
nomenon
Relative infor-
—
mation

The pressure compensation valve for the work equipment with
smaller load is presumed to malfunction. Check the valve itself.
Combination of compound
Presumed Work equipment with larger load
operation
cause and stan- Malfunctioning of pressure
dard value in 1 compensation valve for work Boom RAISE + arm IN Boom RAISE
normalcy equipment with smaller load Boom RAISE + arm OUT Arm OUT
Boom RAISE + bucket CURL Boom RAISE
Arm OUT + bucket CURL Arm OUT
Boom LOWER + arm OUT Arm OUT
PC300, 350-8 19
H-16 In swing + boom RAISE operation, boom moves slowly 1
Trouble • When machine swings and raises boom simultaneously, boom rising speed is low.
Related infor-
• If speed of single boom raise operation is also low, carry out troubleshooting H-7 first.
mation
Possible causes Cause Standard value in normal state/Remarks on troubleshooting

and standard
value in normal Malfunction or defective seal LS selector valve may have malfunction or defective seal. Check it
1
state of LS selector valve directly.
H-17 In swing + travel operation, travel speed drops sharply 1
Failure phe-
• In a compound operation of swing + travel, the travel speed drops sharply.
nomenon
Relative infor-
• If the travel speed is slow in the single operation of travel, carry out the H-19 check first.
mation
Presumed Cause Standard value in normalcy and references for troubleshooting

cause and stan-
dard value in Malfunctioning of LS shuttle The LS shuttle valve in the left travel control valve or the swing con-
1
normalcy valve (left travel and swing) trol valve is presumed to malfunction. Check the valves themselves.
20 PC300, 350-8
H-18 Machine swerves in travel 1
Trouble • Machine deviates during travel.

Related infor-
mation

Travel lever PPC valve output pressure
Malfunction of travel PPC
1 Min. 2.7 MPa
valve Travel forward or reverse
{Min. 28 kg/cm2}
Difference between right and left Within 0.4 MPa
outputs {Within. 4 kg/cm 2}
reducing valve
2.83 – 3.43 MPa
All levers at neutral
{29 – 35 kg/cm2}
Oil pressure ratio
Measured oil Travel with no load
Defective adjustment or mal- pressure All lever in neutral (Lever operated
3
function of LS valve halfway)
Possible causes
and standard Pump discharge
1
value in normal pressure Almost same
state LS valve output pressure
Approx. 3/5
pressure
Malfunction of travel junction Travel lever Solenoid output pressure
4
solenoid valve Either side operated 0 MPa {0 kg/cm2}
2.84 – 3.43 MPa
Both sides operated
{29 – 35 kg/cm2}
Malfunction of travel junction
5 Travel junction valve may have malfunction. Check it directly.
valve
Malfunction of travel control
6 Spool of travel control valve may have malfunction. Check it directly.
valve (spool)
7 Defective travel motor
Travel lever Leakage from travel motor
Travel relief Max. 30 /min
Final drive may have internal defect. Check it directly.
8 Defective final drive It may be checked by abnormal sound, abnormal heating,
metal chips in drain oil, etc.
PC300, 350-8 21
H-19 Machine travels slowly 1
Trouble • Travel speed is low.

Related infor-
mation

Travel lever PPC valve output pressure
Malfunction of travel PPC
1 Min. 2.7 MPa
valve Travel forward or reverse
{Min. 28 kg/cm2}
Difference between right and left/ Within 0.4 MPa
forward and reverse outputs {Within. 4 kg/cm 2}
reducing valve
2.83 – 3.43 MPa
All levers at neutral
{29 – 35 kg/cm2}
LS-EPC output pres-
Possible causes 3 Malfunction of LS-EPC valve sure
and standard Approx. 1.4 MPa
value in normal Lo Neutral
{Approx. 14 kg/cm2}
state
valve (spool)
Pressure compensation valve of travel control valve may have mal-
tion valve)
Malfunction of travel control Suction valve of travel control valve may have malfunction. Check it
6
valve (suction valve) directly.
Malfunction of travel control LS shuttle valve of travel control valve may have malfunction. Check
7
valve (LS shuttle valve) it directly.
8 Defective travel motor
Travel lever Leakage from travel motor
22 PC300, 350-8
H-20 Machine cannot be easily steered or lacks power 1
Trouble • Machine is not steered well or steering power is low.

Related infor-
mation

PPC valve output pressure
Malfunction of travel PPC Travel lever
1 (steering)
valve (steering spool)
Both sides in neutral 0 MPa {0 kg/cm2}
Min. 2.7 MPa
{Min. 28 kg/cm2}
Malfunction of travel junction Travel lever Solenoid output pressure
2
solenoid valve Both sides operated 0 MPa {0 kg/cm 2}
2.84 – 3.43 MPa
{29 – 35 kg/cm2}
Malfunction of travel junction
3 Travel junction valve may have malfunction. Check it directly.
valve
4
solenoid valve Both sides in neutral 0 MPa {0 kg/cm2}
Possible causes 2.84 – 3.43 MPa
and standard Either side operated
{29 – 35 kg/cm2}
value in normal
state Malfunction of merge-divider
5 Merge-divider valve may have malfunction. Check it directly.
valve
valve (spool)
Pressure compensation valve of travel control valve may have mal-
tion valve)
Malfunction of travel control Suction valve of travel control valve may have malfunction. Check it
8
valve (suction valve) directly.
Malfunction of LS shuttle LS shuttle valve of bucket control valve may have malfunction.
9
valve (bucket) Check it directly.
Defective seal of check valve Seal of check valve of LS pressure sensing part may be defective.
10
of LS pressure sensing part Check it directly.
Seal of safety valve of travel motor may have malfunction. Check it
directly.
Malfunction of travel motor
11 Motors of same type on forward and reverse sides or on right
(safety valve)
and left sides may be checked by replacing them with each
other and seeing change of condition.
Seal of check valve of travel motor may have malfunction. Check it
directly.
Malfunction of travel motor
12 Motors of same type on forward and reverse sides or on right
(check valve)
and left sides may be checked by replacing them with each
other and seeing change of condition.
PC300, 350-8 23
H-21 Travel speed does not shift, or it is too slow or fast 1
Trouble • Travel speed does not change or travel speed is low or high.
Related infor-
mation

Travel
Travel lever Monitoring [15]
speed
Lo Fine control 690 mA
Mi (such as releasing 740 mA
Hi decelerator) 0 mA
1 Malfunction of LS-EPC valve
Possible causes Travel
Travel lever LS-EPC output pressure
and standard speed
value in normal
Approx. 1.4 MPa
state Lo Neutral
{Approx. 14 kg/cm2}
Hi Lifting operation 0 MPa {0 kg/cm2}
Travel
Malfunction of travel speed Travel lever Solenoid valve output pressure
2 speed
selector solenoid valve
Lo Neutral 0 MPa {0 kg/cm2}
2.84 – 3.43 MPa
Hi Operated
{29 – 35 kg/cm2}
Malfunction of travel motor Speed shifting section of travel motor may have malfunction. Check
3
(speed shifting section) it directly.
24 PC300, 350-8
H-22 Track shoe does not turn (on one side only) 1
Trouble • Travel system does not move (only one side).

Related infor-
mation

Defective seal of travel con- Suction valve of travel control valve may have defective seal. Check
1
trol valve (suction valve) it directly.
Defective seal of travel motor Safety valve of travel motor may have defective seal. Check it
2
(safety valve) directly.
Possible causes Defective seal of travel motor Check valve of travel motor may have defective seal. Check it
3
and standard (check valve) directly.
value in normal Prepare with engine stopped, then run engine at high idle and
state carry out troubleshooting.
Lowering of travel motor out-
4
put Travel lever Leakage from travel motor
PC300, 350-8 25
H-23 Machine does not swing 1
Trouble (1) • Upper structure does not swing in either direction.

Related infor-
mation

Malfunction of swing holding Swing Solenoid valve
1
brake solenoid valve Neutral 0 MPa {0 kg/cm2}
2.84 – 3.43 MPa
Operated
{29 – 35 kg/cm2}
Malfunction of swing motor Holding brake section of swing motor may have malfunction. Check
2
(holding brake section) it directly.
Possible causes carry out troubleshooting.
and standard Swing lock switch Swing lever Swing relief pressure
value in normal Defective adjustment or mal-
3 function of swing motor 27.95 – 32.85 MPa
state ON Swing relief
(safety valve) {285 – 335 kg/cm2}
If oil pressure does not become normal after adjustment, safety
valve may have malfunction or internal defect. Check safety valve
directly.
4 Defective swing motor
Swing lever Leakage from swing motor
Swing relief Max. 11 /min
Swing machinery may have internal defect. Check it directly.
5 Defective swing machinery It may be checked by abnormal sound, abnormal heating,
26 PC300, 350-8
Trouble (2) • Upper structure swings only in one direction.

Related infor-
mation

Malfunction of swing PPC Left lever PPC valve output pressure
1
valve Neutral 0 MPa {0 kg/cm2}
Min. 2.7 MPa
Swing
Possible causes {Min. 28 kg/cm2}
and standard Malfunction of swing control
2 Spool of swing control valve may have malfunction. Check it directly.
value in normal valve (spool)
state Seal of suction valve of swing motor may be defective. Check it
Defective seal of swing directly.
3
motor (suction valve) Suction valves on right side and left side may be checked by
replacing them with each other and seeing change of condition.
Seal of check valve of swing motor may be defective. Check it
Defective seal of swing directly.
4
motor (check valve) Check valves on right side and left side may be checked by
replacing them with each other and seeing change of condition.
PC300, 350-8 27
H-24 Swing acceleration is poor, or swing speed is slow 1
Trouble (1) • Swing acceleration or swing speed is low in both directions.

Related infor-
mation

Malfunction of LS shuttle LS shuttle valves of all control valves may have malfunction. Check
1
valve (all control valves) them directly.
Malfunction of swing motor Holding brake section of swing motor may have malfunction. Check
2
(holding brake) it directly.
Possible causes Swing lock switch Swing lever Swing relief pressure
and standard Defective adjustment or mal-
value in normal 3 function of swing motor 27.95 – 32.85 MPa
ON Swing relief
state (safety valve) {285 – 335 kg/cm2}
If oil pressure does not become normal after adjustment, safety
valve may have malfunction or internal defect. Check safety valve
directly.
28 PC300, 350-8
Trouble (2) • Swing acceleration or swing speed is low in only one direction.
Related infor-
mation

Malfunction of swing PPC Swing lever PPC valve output pressure
1
Min. 2.7 MPa
Left or Right
{Min. 28 kg/cm2}
Malfunction of swing control
2 Spool of swing control valve may have malfunction. Check it directly.
valve (spool)
Possible causes
and standard Pressure compensation valve of swing control valve may have mal-
value in normal function. Check it directly.
tion valve)
state
Seal of suction valve of swing motor may be defective. Check it
directly.
Defective seal of swing
4 Suction valves on right side and left side may be checked by
motor (suction valve)
replacing them with each other and seeing change of condi-
tion.
directly.
5 Check valves on right side and left side may be checked by
motor (check valve)
tion.
PC300, 350-8 29
H-25 Excessive overrun when stopping swing 1
Trouble (1) • Upper structure overruns remarkably when it stops swinging in both directions.
Related infor-
mation

Swing lock switch Swing lever Swing relief pressure
Defective adjustment or mal-
1 function of swing motor 27.95 – 32.85 MPa
Possible causes ON Swing relief
(safety valve) {285 – 335 kg/cm2}
and standard
value in normal If oil pressure does not become normal after adjustment, safety
state valve may have malfunction or internal defect. Check safety valve
directly.
Trouble (2) • Upper structure overruns remarkably when it stops swinging in only one direction.
Related infor-
mation

1
Min. 2.7 MPa
Left or Right
{Min. 28 kg/cm2}
Swing PPC slow return valve may be clogged. Check it directly.
Clogging of swing PPC slow Slow return valves on right side and left side may be checked
2
Possible causes return valve by replacing them with each other and seeing change of condi-
and standard tion.
value in normal Malfunction of swing control
state 3 Swing control valve spool may be malfunctioning. Check it directly.
valve (spool)
Seal of suction valve of swing motor may be defective. Check it
directly.
4 Suction valves on right side and left side may be checked by
motor (suction valve section)
tion.
directly.
5 Check valves on right side and left side may be checked by
motor (check valve)
tion.
30 PC300, 350-8
H-26 There is big shock when stopping swing 1
Trouble • Large shock is made when upper structure stops swinging.

Related infor-
mation

1
Possible causes valve Neutral 0 MPa {0 kg/cm2}
and standard
Min. 2.7 MPa
value in normal Left or Right
{Min. 28 kg/cm2}
state
Swing PPC slow return valve may have malfunction. Check it
directly.
Malfunction of swing PPC
2 Slow return valves on right side and left side may be checked
slow return valve
by replacing them with each other and seeing change of condi-
tion.
H-27 Large sound is made when upper structure stops swinging. 1
Trouble • Large sound is made when upper structure stops swinging.

Related infor-
mation

Malfunction of back pres- Back pressure valve of control valve may have malfunction. Check it
1
sure valve directly.
Malfunction of swing motor
2 Safety valve of swing motor may have malfunction. Check it directly.
(safety valve)
Possible causes
and standard Suction valve of swing motor may have malfunction. Check it
value in normal directly.
Malfunction of swing motor
state 3 Suction valves on right side and left side may be checked by
(suction valve)
tion.
Swing machinery may have internal defect. Check it directly.
4 Defective swing machinery It may be checked by abnormal sound, abnormal heating,
PC300, 350-8 31
H-28 Swing hydraulic drift is too big 1
Trouble (1) • Hydraulic drift of swing is large (when swing holding brake is applied).
Related infor- • When swing emergency reset switch is turned OFF (normal position), swing holding brake operates
mation and upper structure is fixed with disc brake.

Possible causes Swing lever Solenoid valve output pressure
Malfunction of swing holding
and standard 1
brake solenoid valve Neutral 0 MPa {0 kg/cm2}
value in normal
state 2.84 – 3.43 MPa
Left or Right
{29 – 35 kg/cm2}
Malfunction of swing motor Holding brake section of swing motor may have malfunction or inter-
2
(holding brake) nal defect. Check it directly.
Trouble (2) • Hydraulic drift of swing is large (when swing holding brake is released).
Related infor- • When swing emergency reset switch is turned ON (in an emergency), swing holding brake is
mation released and upper structure is secured by only hydraulic pressure.

Malfunction of swing control Seal of spool of swing control valve may be defective. Check it
1
Seal of pressure compensation valve section of swing control valve
Possible causes 2 valve (pressure compensa-
may be defective. Check it directly.
and standard tion valve)
value in normal Defective seal of swing Seal of safety valve of swing motor may be defective. Check it
state 3
motor (safety valve) directly.
Defective seal of swing Seal of suction valve of swing motor may be defective. Check it
4
motor (suction valve) directly.
Defective seal of swing Seal of check valve of swing motor may be defective. Check it
5
motor (check valve) directly.
32 PC300, 350-8
PC300, 350-8 33
SEN02633-03
PC300, 350(LC)-8 Hydraulic excavator
Form No. SEN02633-03
© 2010 KOMATSU
All Rights Reserved
Printed in Japan 12-10
34

PC350-8 Troubleshooting of Hydraulic and Mechanical System (H-Mode) PDF

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SEN02633-03

PC300-8 60001 and up

H-13 Other work equipment moves when relieving single circuit..................................................................18

System chart for hydraulic and mechanical system 1

Information contained in troubleshooting table 1

Cause Standard value in normalcy and references for troubleshooting

Cause Standard value in normal state/Remarks on troubleshooting

Cause Standard value in normal state/Remarks on troubleshooting

H-2 Engine speed sharply drops or engine stalls 1

Trouble • Engine speed lowers extremely or engine stalls.

Cause Standard value in normal state/Remarks on troubleshooting

H-3 No work equipment, swing or travel move 1

Cause Standard value in normal state/Remarks on troubleshooting

H-4 Abnormal noise is heard from around hydraulic pump 1

Cause Standard value in normalcy and references for troubleshooting

H-5 Auto-decelerator does not work 1

Trouble • Auto-decelerator does not operate.

Cause Standard value in normal state/Remarks on troubleshooting

H-6 Fine control mode does not function or responds slow 1

Trouble • Fine control performance or response is low.

Cause Standard value in normal state/Remarks on troubleshooting

H-7 Boom moves slowly or lacks power 1

Trouble • Speed or power of boom is low.

Cause Standard value in normal state/Remarks on troubleshooting

H-8 Arm moves slowly or lacks power 1

Trouble • Speed or power of arm is low.

Cause Standard value in normal state/Remarks on troubleshooting

H-9 Bucket moves slowly or lacks power 1

Trouble • Speed or power of bucket is low.

Cause Standard value in normal state/Remarks on troubleshooting

H-10 Work equipment does not move in its single operation 1

• Boom does not move singly.

Cause Standard value in normal state/Remarks on troubleshooting

H-11 Work equipment has a bit too fast hydraulic drift 1

Trouble (1) • Hydraulic drift of boom is large.

Cause Standard value in normal state/Remarks on troubleshooting

Trouble (2) • Hydraulic drift of arm is large.

Cause Standard value in normal state/Remarks on troubleshooting

Trouble (3) • Hydraulic drift of bucket is large.

Cause Standard value in normal state/Remarks on troubleshooting

H-12 Work equipment has big time lag 1

Trouble Time lag of work equipment is large.

Cause Standard value in normal state/Remarks on troubleshooting

H-13 Other work equipment moves when relieving single circuit 1

Possible causes Cause Standard value in normal state/Remarks on troubleshooting

H-14 Power max. switch does not operate 1

Trouble • The power maximizing function does not work.

Cause Standard value in normal state/Remarks on troubleshooting

H-15 In compound operation, work equipment with larger load moves

Cause Standard value in normalcy and references for troubleshooting

H-16 In swing + boom RAISE operation, boom moves slowly 1

Possible causes Cause Standard value in normal state/Remarks on troubleshooting

H-17 In swing + travel operation, travel speed drops sharply 1

Presumed Cause Standard value in normalcy and references for troubleshooting

H-18 Machine swerves in travel 1

Trouble • Machine deviates during travel.

Cause Standard value in normal state/Remarks on troubleshooting

H-19 Machine travels slowly 1

Trouble • Travel speed is low.

Cause Standard value in normal state/Remarks on troubleshooting

H-20 Machine cannot be easily steered or lacks power 1

Trouble • Machine is not steered well or steering power is low.

Cause Standard value in normal state/Remarks on troubleshooting