RESUME

VIJAY KUMAR
House No. #174
Sector-41,
Chandigarh.
CONTACT NO. 07814248404, 7814735113
E-Mail: vijaychoudhary600@gmail.com

Objective:

A confident and reliable IT support engineer with extensive practical experience of

working with computers and resolving any support issues that are raised to the service
desk. Possessing a proven ability to administer and control the operation, configuration
and maintenance of computer based information systems. An excellent communicator can
relate well with people at all levels and has the flexibility of working well as part of a team
and on my own.

Basic Educational Qualification:

• 2003-04 Matriculation from Himachal Pradesh Board Dharamshala.

• 2005-06 Secondary Education(+2) in Non-Medical from Himachal Pradesh Board

Dharamshala.

Professional Qualification:

• 2007-10 Bachelor of Computer Application (BCA) with 67% aggregate from

(LSIBET) Lalit Sen Institute of Business, Education, and technology College
Sundernagar affiliated by (H.P.U).

• 2010-13 Master of Computer Application (M.C.A) with 58% aggregate from DIMT
(Dronacharya Institute of Management & Technology) College kurukshetra affiliated
by Kurukshetra University (KUK).

• 6 Months Training on Cisco (CCNA) Router and Switches from ZCC institute
Chandigarh.

• 6 Months Training on Microsoft (MCITP) from ZCC institute Chandigarh.

Work experience :

• Currently Working with Simson Softwares Pvt. Ltd. as the position of IT

Support Engineer (Network & System Administrator ) (March. 2018 to Till
Date).

• Previously Worked With Infodart Technologies Pvt. Ltd. as the position of

IT Engineer ( Network & System Administrator ) (April. 2016 to Feb 2018)

• Previously Worked With Mind Shaper Technologies Pvt. Ltd. as the

position of System Administrator (Sep. 2013 to March 2016)

• Previously Worked With Mass Callnet Pvt. Ltd. As the Position of IT

Administrator (April 2013 to July. 2013).

Job Profile:

• Handling the network of 120 pc’s and provides Desktop support to all clients.
• Installs and configures computers and peripherals on data networks.
• MS outlook configuration, Outlook backup & restore and troubleshooting.
• Provide Remote desktop support and Remote assistance to users & Supporting
users over the telephone and by email.
• Handling data network and server management, and testing network connections.
• Installed, upgraded and tested various vendor-based desktop related software,
following new releases or upon user requests.
• Implement and maintain the LAN and Wireless network, Lease line, ADSL/DSL
Broadband
• Installing & Maintenance of Laser Jet Printer, Dot matrix and Network printer
• Installation and configuration of SAP Software for each user
• Create Remedy tickets for incidents and requests that are received by the user
community while working on the floor.
• Responsible for managing LAN/WAN installation and arrangement for Network PCs
performing connectivity, hardware and software trouble shooting.
• Software troubleshooting update and patch installation Install, upgrade, support
and troubleshoot Windows OS, authorized desktop applications, hardware, and
peripheral equipment.
• Utilized diagnostic tools and strategies to solve technical issues and provide
preventative maintenance.
• Tested the IT networking systems, monitored the performance of Network Servers
and maintained firm’s computer systems.
• Backed up and restored data, operating systems, files, and drivers.
• Handling IT Asset Stock & Maintaining IT Inventory Records.
Skills:

Networking skills (ccna) :

• Knowledge of TCP/IP, UDP, OSI & VLAN.

• Routing Protocols RIP, EIGRP & OSPF.
• Basic configuration & troubleshooting of Cisco Routers.
• Expertise in designing, Implementing and Maintaining both LAN and WAN.
• Configuration of WAN technologies: lease line with PAP or CHAP
Frame Relay Point-to-point & Point-to-Multipoint.
• Configuring and managing Routers and Switches.
• Implementing IP routing Static and Dynamic Routing.
• Configuration of DHCP Server on router.
• Access control List- standard, Extended &VLAN based ACL etc.
• Switch security including: Port security, Trunk access, VLAN etc.
• Expertise in structure cabling.

MCITP :

Microsoft Skills :

• Installation of Operating systems (windows XP/Vista/7).

• Installing Configuring 2000, 2003 R2 & 2008 R2 Server.
• Implementing of Server (DHCP, DNS, DFS, FTP, SMTP).
• Managing User & computer policies.
• Install and configure DNS Server.
• Install and configure DHCP, AD, IIS, DNS,WDS etc.
• Configured, Installed and maintained LAN and WAN.
• Expertise in structure cabling.
• Troubleshooting in peripheral devices.
• Operating Systems: - DOS, WINDOWS 98/XP/7.

PERSONAL PROFILE:

Vijay Kumar
Father’ Name: Sh. HARI SINGH
Date of Birth: 11th March, 1988
Marital Status: Single
Language Known: Hindi, English
Hobbies: Net-surfing and Listening Music

DECLARATION:

It stated that, all the information furnishes above is true to the best of my knowledge. If any
incorrectness is found, I am liable for that.

Date:
Place: