Академический Документы
Профессиональный Документы
Культура Документы
Strategic
Business Training and Metrics that
Training and
Strategy Development show Value
Developmen
Activities of Training
t Initiatives
- Mike’s believes that the only way to provide a consistent customer experience
is not only through finding great employees, but through training and
development of those employees.
Employee and manager roles
Top management – support for training
Company’s degree of integration of business units
Global presence
Business condition
Other HRM practices – includes staffing strategies and human resource
planning.
Company’s extent of Unionization
Extent of involvement in training and development by managers,
employees, and human resource staff.
- The roles that employees and managers have in a company influence the
focus of training, development, and learning activity. Traditionally,
employees’ roles were to perform their jobs according to the managers’
directions.
• Resistance to change
• Loss of control
• Power imbalance
• Task redefinition
• Resistance to Change refers to
managers’ and employees’ unwillingness
to change.