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1. Which one of the following is not a constituent of communication process.

a. Context 
b. Message 
c. Jargons 
d. Channel 

2. Which of these is a barrier in communication.


a. Assumptions 
b. Feedback 
c. Decoder 
d. Encoder 

3. Which of the following is verbal communication.


a. Face to face 
b. Radio or television speaking 
c. Speaking on telephone 
d. All the above 

4. Which of the following material is used as conductor for electrical purpose?


a. Copper 
b. Brass 
c. Lead 
d. All the above 

5. According to Maslow what is the number of motivation factors


a. 4 
b. 3 
c. 5 
d. 6 

6. Which of the following is motivation factor.


a. Working conditions 
b. Working environment and lack of benefits 
c. Interpersonal relations 
d. Promotion 

7. Communication is divided into types.


a. 4 
b. 3 
c. 2 
d. 5 
8. Which of the following communication skill is required at work place?
a. Listening 
b. Reading 
c. Writing 
d. All of the above 

9. should be done to manage work to meet requirements.


a. Complete easy work first 
b. Multitask 
c. Prepare to-do list 
d. Do not stick to commitment 

10. Which of the following is good technique to motivate subordinates and employees?
a. Flexibility in working hours 
b. Compatibility with colleagues 
c. Good staff facilities 
d. All of the above 

Short Answers Marks 2X5=10


1. What is communication?
2. List constituents of communication process.
3. What are the psychological barriers in communication?
4. Write a short note on basic etiquettes for telephonic conversation.
5. What are the skills required while writing

Multiple Choice Questions (MCQ) Marks 1X5=5


1. Current is represented by letter.
a. C 
b. P 
c. V 
d. I 

2. Which of the following is sources of electrical energy?


a. Nuclear 
b. Coal 
c. Sun 
d. All of the above 

3. is unit of frequency.
a. Farads 
b. Ohms 
c. Hertz 
d. None of the above 
4. Which of the following material is used as conductor for electrical purpose?

a. Copper 
b. Brass 
c. Lead 
d. All the above 

5. Which of the following is insulating material?


a. Fibre glass 
b. Silver 
c. Aluminium 
d. None of the above 

Short Answers Marks 2X5=10


1. What are main equations involved in electronics?
2. Write a short note on AC and DC.
3. What is electron theory?
4. Write short note on power and energy.
5. List main protective devices in house wiring circuits.

Multiple Choice Questions (MCQ) Marks 1X5=5

1. Represents .
a. Transformer 
b. Battery 
c. Fuse 
d. Heater 

2. is circuit protecting device.


a. Electrical fuses 
b. Circuit breaker 
c. Lightening arrester 
d. All of the above 

3. is used to measure electric power


a. Wattmeter 
b. Frequency meter 
c. Ammeter 
d. None of the above 
4. Which of the following is a power tool?
a. Chasing machine 
b. Electricity meter 
c. Transformer 
d. All of the above 

5. Which of the following is a hand tool?


a. Electrician pliers 
b. Head style screw driver 
c. Wire stripper 
d. All of the above 

Short Answers Marks 2X10=20


1. Draw circuit symbols of wire not joined, solar cell, transformer, buzzer and zener diode.

2. What is a wiring diagram what are its uses?

3. List hand and power tools five each.

4. What is difference between tester and megger?

5. What is RCD?

6. List 4 common symbols used in multi-meter.

7. What is a labelling device?

8. List parts of electro mechanical induction meter.

9. What is use of electrical fuse?

10. What is a transformer?

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