EMA EMITS Undergraduate

COLLEGE PHILIPPINES
Del Pilar St., Pinamalayan, Or. Mindoro TEACHING LEARNING PLAN
Telefax No. (043) 284-3974 First Semester/A.Y. 2019-2020

I. COURSE TITLE: Operations Management (TQM)

II. COURSE CODE: BME 1
CREDITS: Three (3) units
NUMBER OF HOURS: 3 hours/week
CLASS SCHEDULE: WThF (8:30-9:30)

III. COURSE DESCRIPTION

Local business organizations are confronted with increasing global competition. To face up these challenges, managers and decision makers need to
fully understand the role of the operations function and its impact on competitiveness. Students will learn how enterprises can organize and manage resources
(manpower, technology, facilities, and materials) efficiently to create and deliver products and/or services that respond effectively to customer requirements and
expectations. The course covers concept, procedures, and technologies used in designing and managing operational processes in both manufacturing and service-
oriented organizations, with emphasis on informed decision making and the use of analytical tools.

IV. COURSE GENERAL OBJECTIVES

At the end of the course, students should be able to:

1. To obtain an overview of the Operation Management function through the introduction of the topics traditionally associated with the study of OM.
2. To understand the role and contribution of operations towards achieving competitive advantage in the marketplace;
3. To develop an understanding of the terminology and responsibilities that relate to OM;
4. To formulate and describe the function of the OM discipline in various types of organizations, including both services and manufacturing.
 V. COURSE CONTENT
Week/No. TOPIC(S) OBJECTIVES METHODS/ ASSESSMENT LEARNING
of Hours STRATEGIES OUTCOMES
1-2  Introduction to Personnel and Human  To understand what is  Lecture –  Oral
(6hrs) Resource Management human resource Discussion Recitation  The students can understand
1.1 Management Functions and Human management  Short Quiz what is human resource
Resource Management  To explain the management
1.2 What is Human Resource Management management functions,  The students can explain the
1.3 The Central Functions of Human the central functions and management functions, the
Resource Management the external environment central functions and the
1.4 The External Environment of HRM of HRM external environment of
1.5 Personnel Management vs. Human  To identify the difference HRM
Resource Management between personnel  The students can identify the
1.6 Organizing the HRM Department management to human difference between the
resource management personnel management vs.
human resource management
3-5  Job Analysis and Design  To explain what is job,  Lecture –  Essay
(9hrs) 1.1 What is Job job design and the Discussion  The students can explain
1.2 What is Job Design alternative work  Reporting what is job, job design and
1.3 Alternative Work Schedules schedules the alternative work
1.4 Job Analysis  To discuss what is job schedules
1.5 Types of Job Data analysis, the types of job  The student can discuss what
1.6 Sources of Job Data data, sources of job data is job analysis, the types of
1.7 Methods of Gathering Information and methods of job data, sources of job data
gathering information and methods of gathering
information

6-7  Human Resource Planning  To understand what is  Lecture -  Oral recitation

(6hrs) 1.1 What is Human Resource Planning human resource planning Discussion  Quiz  The students can understand
1.2 The Reasons for HRP and the reasons of human what is human resource
1.3 The Assessment of the Environment resource planning planning and the reasons of
1.4 Strategic HRP human resource planning
 1.5 Methods for Forecasting the Demand
for HR
1.6 Forecasting the Supply of HR
1.7 Planning HR Program
8-9  Recruitment and Selection
(6hrs) 1.1 What is Recruitment
1.2 Prerequisites to Effective Recruitment
1.3 Factors Affecting Recruitment
1.4 The Process of Recruitment
1.5 What is Selection
1.6 Benefits of Proper Selection
1.7 The Selection Process
1.8 Selecting Managers
10-12  Orientation and Training
(9hrs) 1.1 What is Orientation
1.2 Purposes of Orientation
1.3 Who is Responsible for Orientation
1.4 Levels of Orientation
1.5 What is Training
1.6 Who is Responsible in Training
1.7 Importance of Training
1.8 Assessing Training Needs
1.9 Methods of Identifying Training Needs
1.10 Training methods
1.11 Evaluating Training Programs
 To explain the  The students can explain the
assessment of the assessment of the external
external and internal and internal environment and
environment and the the strategic HR
strategic HR  The students can identify the
 To identify the methods methods in forecasting the
in forecasting the demand demand and supply of HR
and supply of HR
 To understand what is  Lecture  Short quiz  The students can understand
recruitment, the Discussion  Set work what is recruitment, the
prerequisites to effective  Reporting prerequisites to effective
recruitment, the factors recruitment, the factors
affecting recruitment, and affecting recruitment, and the
the process of process of recruitment
recruitment  The students can identify the
 To identify the benefits benefits of proper selection,
of proper selection, the the selection process, and
selection process and selecting managers
selecting managers
 To explain what is  Lecture –  Recitation  The students can explain
orientation, the purposes Discussion what is orientation, the
of orientations and who purposes of orientation and
is responsible for who is responsible in
orientation orientation
 To understand what is  The students can understand
training, who is what is training, who is
responsible in training responsible in training and
and the importance of the importance of training
training
13-16  Employee Development and Career  To explain what is  Lecture –  Oral  The students can explain
(9hrs) Management employee development Discussion Recitation what is employee
1.1 Employee Development and methods of employee development and methods of
1.2 Methods of Employee Development development employee development
1.3 Organizational Development  To identify the  The students can identify the
1.4 Components of OD components and types of components and types of OD
1.5 Types of OD Interventions OD interventions interventions
1.6 Career Management  To understand what is  The students can understand
1.7 What is a Career career and career cycle what is career and career
1.8 Career Cycle cycle
1.9 Making Career Development More
Effective

17-18  Performance Appraisal  To understand what is  Lecture -  Paper and  The students can understand
(6hrs) 1.1 Performance Its Determinants and performance appraisal Discussion Pencil Test what is appraisal and
Obstacle and importance of importance of appraisal, the
1.2 What is Performance Appraisal appraisal, the uses of uses of performance appraisal
1.3 The Importance of Performance performance appraisal and methods of appraisal
Appraisal and methods of appraisal  The students can identify the
1.4 The uses of Performance Appraisal  To identify the goal goal setting or MOB, sources
1.5 Methods of Appraisal setting or MOB, sources of performance information
1.6 Goal Setting or MOB of performance and errors in performance
1.7 Sources of Performance Information information and errors in appraisal
1.8 Errors in Performance Appraisal performance appraisal

VI. COURSE REQUIREMENTS

1. Compilation of all activities

2. Submission of all requirements (will be determined by the instructor)
3. Major Exams
4. Oral and written reports

VIII. GRADING SYSTEM

Major Exam 40%

 Class Standing 30%
Project 20%
Attendance 5%
Behavior 5%
Total 100%

IX. References
Personnel and Human Resource Management by: Roberto G. Medina
Published and Distributed by: REX Book Store 856 Nicanor Reyes, Sr. ST. Manila, Philippines

X. Prepared by: Maria Teresa F. Famarin

Lerma S. Domingo
Jaypee G.Florencondia
Instructress

XI. Submitted to: RYAN G. FLORENCONDIA, LPT, MAEd-Bio.Sci.

Director for Instruction

XII. Approved by: JUNREY P. PETERE, LPT, Ed.D.

Dean of Academic Affairs