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Chapter 1
INTRODUCTION
Rationale
enhancement of the performance with various and different application and practices
(Ahmad & Aldakhil 2012). Management with ineffective and unethical behavior can
have an impact not only to the organization but as well as to employees’ well-being
(Chukwura, 2016). The general problem in all entry-level jobs is how to cope with a
pursuing believes to solve issues and task of the organization. It is also concerned in
If an organization truly listens to their employees, they will feel more valued
& Faghan, 2011). Truss et al., (2013) believes that employee engagement has the
In the United States of America, the study of Gottfredson and Aguinis (2017),
states that leadership behavior has an effect on the employees’ job performance,
when the leader handles its employees in a good way, the job performance of the
2
employees significantly rises and becomes high. The leaders are the ones who help
the employees to improve their job performance. In Malaysia, the study of McCann et
al., (2014), explained that the leadership affects the performance of the employees in
different aspects in the working field. It is also a predictor of the productivity skills of
the employees to work efficiently. In the Philippines, the study of Buenviaje, Refozar,
Encio, Perez and Laguador (2017), states that leadership behavior significantly
affects the performance of the employees when the leaders encourage their
employees, they will be taunted to do more and perform their works better.
the mission and vision objectives and standards of the organization (Nortje, 2010).
Nortje (2010) in connection to Devi (2009) & Stairs (2005) stated that employers who
are more engage with their employees often more likely to produce an increase in
success highly depends on the leaders and employees itself, as they are the
The related foregoing studies show the inconsistency of result whether the
leadership style applied in management has a relationship with the job performance
of the employees. The specific targets of this study are the mechanics of Davao City
that lacks result and information. Gimuguni et al., (2014) have reported a positive
relationship of leadership behavior and job performance, this counters to the study of
behavior and job performance. This suggested that the evidence on these leadership
3
lacking.
Research Objectives
The main purpose of this study was to determine the significant relationship
Hypothesis
dependent variables of the study. The leadership behavior has the following
indicators.
Leadership Behavior
employees in order to have direct and closer relationship in every individual (Wu et al.
2010). Leaders in organization are apparently the biggest asset of any firms; “the
main drivers of organization are employees. The driver of such moved is the
manager who provides leadership” (Shafie et al., 2013). Paracha et al., (2012), states
that leaders plays an essential role in the achievement of goals and boosts
employees’ performance.
often concerned with the facilitation of the organization production. Leaders who also
practiced this type of leadership behavior also try to communicate and apply reward
directive style in which the leader sets work expectation and sets procedure that
6
explains what and how things are done (Jaramillo, Grisaffe, Chonko & Roberts, 2009).
As stated by Rowold (2014), initiating structure serves as the strategic and follower
task-facilitation leadership functions that are critical for organization and employee
performance.
employees and detach from the interactions, this usually occurs on purely tasked-
oriented leaders who find it hard to trust their subordinates (Sahertian & Soetjipto,
self-awareness of the leader that will reflect to the consistency of how the leader will
manage the group. The ability to access the deeper dimensions within oneself that
consultation, delegation and involvement (Dionne, Sayama, Hao & Bush, 2010).
Dolatabadi and Safa (2010), found in their study that the effect of leadership
participation in the employees have positive results as they are more committed,
managers and employees to participate and work more fruitfully together which will
develop decision making (Byrd-Poller, 2013). Also, leaders enable employees on the
7
strategic planning who will lead on minimizing role uncertainty and role conflict.
According to Huang, Iun, Liu, and Gong (2010), leadership participation may affect
The literature above stated that the leadership behavior has two indicators
states that the leader sets standards in achieving goals of the organization and often
from communicative relationship between the superior and the members and also
interactive and forms attachment to the workers but some managers also sets
Job Performance
employees (Prasetya & Kato, 2011). According to Ashraf, et al., (2018), employees of
a certain institution expect fair treatment especially praises and criticisms among their
colleagues and co-workers. If the work environment is said to be fair, it will provide
opportunity of effective voice, sense of security, dignity and esteem which probably
mental ability that handles the task given to them (Barrick & Mount, 2009; Kramer,
8
Bhave & Johnson, 2014). According to the study of Le et al., (2011), workers’
personality characteristics affect the work related behavior and results to impact of
task performance. Moreover, Jackson, (2014) stated that, employees who have low
emotional intelligence, are usually nervous, high-strung, stress prone, moody, and
exhibit low self-esteem, which these characteristics affects one’s ability to develop as
function an organization (Le Pine, Zhang, Crawford & Rich, 2016). According to
through experience. The first narrow aspect of job performance is task performance,
The leadership style, initiating structure and leadership participation and its
positive impact on the efficiency of the organization by influencing the team members’
job performance (Mohammed & Wang, 2018). Inuwa (2016), adopted measures of
safety performance and creativity of the employee to perform the task at hand given
by the organization.
intrapersonal and volitional conduct that reinforces the motivational and social
Bachrach, 2010). Moreover, it is not properly required from the job but it helps to
individual invest energy into their work, they should have higher contextual
core of the organization it is also for the appraisal to all behaviors that have specific
and discretionary behavior (Salgado & Cabal, 2011). According to Díaz-Vilela, et al.,
aimed at benefiting other individuals and the organization. Those behaviors are not
directly related to job task, but having an important impact on organizational, social,
complying tasks.
The literature above states that the contextual performance focuses on the
social and psychological context of the organization and also relates to the appraisal
behavior that has specific behavior. On the other hand, task performance focuses
more on the hand tasks by the employer on a specific time which provides an
10
Theoretical Framework
This study was anchored on the Path-goal theory of House and Mitchell (1975),
which states that leader's behavior is essential for good performance as its purpose
of the impact on subordinates' recognition of path goals and the allurement of the
goals. As the leader behavior elucidates these goals, the satisfaction, performance
and leader acceptance will increase. The discrete relationship between leader
behaviors will rely on the personality of the subordinates and the task environment.
Theory X hypothesizes that employees hate work and will evade it if possible. These
and govern their behaviors. On the other hand Theory Y hypothesizes that
employees can sight work as a positive experience given the right working conditions
and they enjoy taking on responsibilities. The managerial behavior includes providing
positive or negative way. It is on how the leaders treat their members, where trust is
given by the leader to its employee and motivates them to perform well (Chen, et al.
2014). Walumbwa et al., (2011) stated that leader behavior is significantly related to
the job performance of their subordinate. This occurs through the interaction between
A B
This study can contribute to the organization, manager, mechanics and future
researchers. The organization, where this study would be able suffice information on
leadership styles and job performance of mechanics that other automotive shops
already put into action and implemented in putting order in the automotive shops.
The managers, in order for them to apprehend their strategies used in order to
manage their mechanics well and good for them to become productive in their
distinctive jobs. The newly employed mechanics, for this study showcase
performance. The future researchers, who seek study related to the leadership
Definition of Terms
The following terms were operationally defined for the purpose of getting a
example on which they can base their own performance and behavior.
14
and how well those activities were executed and the assessment of whether an
employee has done their job well. It is an individual evaluation measured based on a
Chapter 2
METHOD
population and sample, research instrument, data collection, and statistical tools.
Research Design
relationship between leadership behavior and the job performance of their employees
at automotive shops along Cabaguio Avenue, in Davao City. Babbie (2010) stated
(2017), stated that the data from a quantitative research can be interpreted with
statistical analysis, and since statistics are based on the principles of mathematics,
1994 & Denscombe, 2010). Mahler (2016), stated that quantitative research is all
researchers which asses the relationship at the two variable. Seligman, Peterson,
measurement can be more or less straightforward when making with archival data.
This also used the non-experimental design which is defined as purely observational
Research Locale
The research locale of this study is located along J.P. Cabaguio Avenue,
Davao City. The researchers considered this area as a good location to get the
information needed for the study's success since many automotive shops are located
in this area. The respondents of the research are the mechanics of the automotive
shops along J.P. Cabaguio Avenue, Davao City. The researchers found 10
automotive shops with an overall number of 107 mechanics. The researchers used
universal sampling method which refers to the selection of sample where not all the
people in the population have the same profitability of being included in the sample
and each one of them, the probability of being selected is unknown (Grinnell &
Williams, 1992).
19
Table 1.
9 PHILDCCO 9
Research instrument
The questionnaire for leadership behavior was adopted from the study of Lim
Table 1. Items of the Individual Work Performance Questionnaire (IWPQ) with means
Items Mean SD
Task Performance (TP) scale
In the past 3 months…
P1 I managed to plan my work so that it was done on time. 2.80 0.95
P2 My planning was optional. 2.47 0.98
P3 I kept in mind the results that I had to achieve in my work. 3.11 0.81
P4 I was able to separate main issues from side issues at 2.83 0.82
work.
P5 I was able to perform my work well with minimal time and 2.32 1.00
effort.
Contextual Performance (CP) scale
In the past 3 months…
CP1 I took on extra responsibilities. 2.24 1.09
CP2 I started new tasks myself, when my old ones were 2.57 1.13
finished.
CP3 I took on challenging work tasks, when available. 2.32 1.08
CP4 I worked at keeping my job knowledge up-to-date. 2.28 1.15
CP5 I worked at keeping my job skills up-to-date. 2.42 1.02
21
these five orderable gradations of respective range of means and description was
used as follows:
The questionnaire for job performance was adapted from the study of
Koopmans, et al. (2014). It is used to measure the job performance of the mechanics
performance.
How often does your superior performed according to the statements below?
Never Seldom Occasionally Often Always
1 2 3 4 5
Initiating Structure
He lets group members know o o o o o
what is expected of them.
Leadership Participation
When faced with a problem, he o o o o o
consults with his subordinates.
He asks subordinates o o o o o
suggestions on what
assignments should be made.
23
orderable gradations of respective range of means and description were the factors
used:
used Pearson (r) as a measuring device to determine the significance between the
±1 Perfect
0 No correlation
25
Data Collection
The following steps were observed in the gathering of the needed for the study.
For the formality and validation of the study, they wrote a letter to Maam Fe Q. Emuy,
MAEd, IBED principal, to conduct the survey. Upon approval, the researchers asked
permission to the managers of the shops to conduct the survey. After the approval,
the researcher started the distribution of the questionnaire to the mechanics. The
Afterwards, the researchers tallied the ratings from the respondents in Microsoft
Statistical Tools
This study used the following statistical tools in processing the gathered data.
Mean. This statistical tool was used to determine the level of leadership
behavior of managers and the job performance of mechanics. It measured the central
Standard Deviation. This statistical tool was used to measures the amount of
data dispersion around the mean. It is used to understand how spread out a data set
is. A low standard deviation means that most of the numbers are very close to the
average. A high standard deviation means that the numbers are spread out.
Chapter 3
RESULTS
In this chapter, the interpretation of the findings and results regarding the
leadership behavior of managers and the job performance of the employees are
presented.
Leadership Behavior
using the mean, standard deviation, and Pearson - r of this study and the response
given by respondents.
Table 1.
Table 1 showed the level of leadership behavior which has two indicators:
leadership participation and initiating structure. The first indicator showed that
27
very high which means that the leadership participation of managers are always
manifested. On the other hand, initiating structure as the second indicator has (M =
4.17, SD= .503) and has a descriptive equivalent of high which is interpreted as the
behavior manifested oftentimes. The overall mean for the level of leadership behavior
has (M= 4.22, SD = 4.55) of all the respondents a descriptive equivalent of very high
Job Performance
tools and result to the data below based on the answers of the respondents.
Table 2.
mechanics attained a high level with an overall mean of 4.29 which described as very
high and interpreted as always manifested. This means that the job performance of
the mechanics is always manifested. Moreover, there are two indicators: task
28
high in terms of job performance. The indicator task performance acquired a mean of
4.34 which is the highest mean between the indicators; it is described as very high
mechanics gained a mean of 4.24 which described as very high and interpreted as
always manifested.
initiating structure and participative leadership were correlated to the job performance
Table 3.
Job performance
Leadership Task Contextual Decision
Behavior Performance Performance Overall on H0
moderately low and a p - value of .003 lesser than .05 level of the significance of the
study that led to the decision for the rejection of the null hypothesis. Therefore, there
value of .235 which is described as very low and a p - value of .015 which rejected
moderately low and a p - value of .002 which rejected the decision on the null
attained a computed r - value of .220 which is described as very low and a p - value
of .023 which rejected the decision on the null hypothesis. In the case of contextual
very low and a p - value of .583 which accepted the decision on the null hypothesis.
which indicates a correlation that rejects the decision on the null hypothesis. In the
of .016 which rejected the decision on the null hypothesis as it indicates a correlation.
30
value of .294 which is described as moderately low and p value of .002 that indicates
a correlation that led to the rejection of the decision on the null hypothesis.
Furthermore, the overall result for the initiating structure in relation to job
and a p- value of .125 which led to the accepted decision for the null hypothesis.
31
Chapter 4
DISCUSSION
This chapter shows the summary according to the results and interpretation
based on the data in chapter 3. The conclusion and recommendations drawn out
Leadership behaviors of managers in this study were high level as seen in the
results of the survey conducted. This means that respondents frequently reckon
productive and good in their work. Certainly, the mechanics which is our respondents,
Paracha et al., (2012) said that leaders play an essential role in the achievement of
al., (2013) stated that leaders in an organization are apparently the biggest asset of
any firms; the main drivers of organization are employees. The driver of such moved
structure are two types of leadership behavior which managers can be evaluated.
Managers can root their leadership behavior and able to manifest the effects to
employees' job performance. In addition, leaders may try different forms of leadership
behavior towards different employees in order to have direct and closer relationship
always exhibited. Initiating structure indicates a directive style in which the leader
sets work expectation and sets procedure that explains what and how things are
done (Jaramillo, Grisaffe, Chonko & Roberts, 2009). As stated by Rowold (2014),
functions that are critical for organization and employee performance. The outcome
employees. Moreover, Lim (2015), said that leaders who also practice this type of
leadership behavior also tries to communicate and applies reward system that
decisions. Huang, Iun, Liu and Gong (2010), stated that leadership participation may
affect job performance through different mechanisms for managerial and non-
articulated in their study that the effect of leadership participation in the employees
have positive results as they are more committed, satisfied and shows higher
performance in their job. That is reinforced by the results in the conducted survey on
Job performances of mechanics in this study were high as seen in the results
of the conducted survey. This means that respondents always manifest task
performance and contextual performance in performing their work. This study shows
that the mechanics' job performance was outstandingly escalated in task given work
Ashraf, et al., (2018) that employees of a certain institution expect fair treatment
especially praise and criticism among their colleagues and co-workers. If the work
security, dignity and esteem then more probably that they will have positive response
in their job performanceIn addition, Barrick and Mount (2009); Kramer, Bhave and
Johnson (2014) stipulated that high-performing employees have been the best
selecting potential that has a general mental ability that is a strongest indicator of a
manifested. The task performance of the employees’ activities that are directly
34
involved in or directly support the achievement of core job tasks (Le Pine, Zhang,
Crawford & Rich, 2016). The results proclaimed the importance of task performance
organization. Furthermore, the leadership styles and its effectiveness within the
citizenship performance, those behaviors is not directly related to job task, but having
behaviors presented as catalyzers for efficient complying tasks. The product of the
stated that with high contextual performance maintaining their behavior in facilitating
social and psychological context in the company reflects in the employee's vitality to
work.
35
Correlation of Variables
mechanics. It is also anchored in the Path-goal theory of House and Michelle (1975)
which states that leader's behavior is essential for good performance as its purpose
When the leader behavior elucidates these goals, the satisfaction, performance and
behaviors will rely on the personality of the subordinates and the task environment.
McGregor (1960), which claims that leadership behaviors are based on a supposition
about employees. In Theory X stated that employees where are lack of ambition,
hate responsibility and choose to be led. Here will be a managerial behavior such as
pressuring employees, administer their work and govern their behaviors. On the other
hand, Theory Y hypothesizes that employees can sight work as a positive experience
given the right working conditions and they enjoy taking on responsibilities. Here,
their subordinate this occurs through the interaction between the leader and the
subordinate according to Walumbwa et al. (2011), resulting to the effects the job
performance of its employees in either positive or negative way. It depends with the
behavior of the leader and how they treat their members (Chen, et al., 2014).
36
Conclusion
leadership participation and initiating structure, this study shows that managers
handled their employees by instructing what work should be done and at the same
time giving assistance to the employees' performance whether what they have done
performance and contextual performance, this study implicates that the mechanics
accomplished the core job task of their organization and finish their own individual
task on time and with efficiency. In the task performance, it implies that the
mechanics always done and finishes the task given to them by their managers with
performance implicates that the mechanics are able to integrate their emotions while
of managers and job performance of mechanics in the automotive shops should tell
the managers to facilitate and set goals for their organization while they actively
participate with the employees and make joint decisions with them by consulting their
become more committed satisfied and give higher performance on their job.
37
Recommendation
Based on the findings of the study recommendations are drawn out. First is
that managers may employ the results of this study to the workplace to tighten the
performance of mechanics in the field; this could also boost the performance of the
shop. Next is that students may also benefit to this study since leadership style of
managers, leaders or superiors are not just limited to the automotive shop for as long
it is organization that is led by someone. And future researchers may also use this
research and findings to support their causes and problems especially that the
students from schools are being deployed and practiced to their respective working
site, they may actualize the performance styles to actively participate in the
organization. Lastly this study recommends a seminar by the industry which will be
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Table 1. Items of the Individual Work Performance Questionnaire (IWPQ) with means
Items Mean SD
Task Performance (TP) scale
In the past 3 months…
P1 I managed to plan my work so that it was done on time. 2.80 0.95
P2 My planning was optional. 2.47 0.98
P3 I kept in mind the results that I had to achieve in my work. 3.11 0.81
P4 I was able to separate main issues from side issues at 2.83 0.82
work.
P5 I was able to perform my work well with minimal time and 2.32 1.00
effort.
Contextual Performance (CP) scale
In the past 3 months…
CP1 I took on extra responsibilities. 2.24 1.09
CP2 I started new tasks myself, when my old ones were 2.57 1.13
finished.
CP3 I took on challenging work tasks, when available. 2.32 1.08
CP4 I worked at keeping my job knowledge up-to-date. 2.28 1.15
CP5 I worked at keeping my job skills up-to-date. 2.42 1.02
47
How often does your superior performed according to the statements below?
Never Seldom Occasionally Often Always
1 2 3 4 5
Initiating Structure
He lets group members know o o o o o
what is expected of them.
Leadership Participation
When faced with a problem, he o o o o o
consults with his subordinates.
He asks subordinates o o o o o
suggestions on what
assignments should be made.